Inter-Tel 824 Installation And Field Maintenance Manual
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INTER-TEL PRACTICES 824 INSTALLATIOPJ C MAI=mCE STATION FEATURES Issue 1, June 1984 6. SPECIAL DISPLAY KEYSET FEATURES 6.01 Display keysets, with LCD message displays, can be used on the 824 system. These keysets also has LEDs under the DSS keys to create a Busy Lamp Field (BLF). keysets include: The special features of these A. .Remote Contacts B. Absent Mode C. Message Registration D. Keyset Status Checks E. Silent Calls . . A. REMOTE COETTACTS 6.02 As an optional feature, control electrical devices Display keysets may be used to lights, such as sprinkler systems, outside door locks, etc.. 6.03 To turn on or off a remote device: : (1) Lift the handset REMOTE. and press the RMT key. plays The keyset dis- (2) Press the contact number on the keypad (1,2, or 3). The keyset will display the number pressed and indicate if the contact is ON or OFF. , (3) Press the asterisk (*) key to turn the contact on, or press the pound (#) key to turn it off. . . B. ABSENT MODE 6.04 Display keysets may be placed in Absent Mode to enable mes- sage recording while you are away. If no calls are received while the station is in the Absent Mode, the ABSENT message~will continue to display. Intercom calls generate messages showing .the callers name or extension number. are received, If.more than two --calls 1 ._ only the last two messages will be displayed. . . . _ 6.05 To place keyset in Absent Mode: (1) Lift th e handset and~press the MEM key. -. The PROGRAM MODE message appears. . .:. (2) Press the MSG key. RECORD MESSAGE displays. ._ (3) Press the MEM key again. ABSENT call is received. will display until ,a The MEM key will double flash and then the.MEM and MSG keys will be steadily lit. . Page 8-36
INTER-TEL PRACTICES 824 IHSTALLATIOBl 6r HAINTEHANCE STATION FEATURES Issue 1, June 1984 6.06 To cancel Absent Mode: (1) Lift th e handset and.press the MEM key. The PROGRAM MODE” message displays. (2) Press the RLS key to .return the keyset to the date/time message. The MEM key will double flash and then the MEM and MSG keys will go out. C. MESSAGE REGISTRA+IOrJ 6.07 You may leave a message on yourkeyset when you will be away. When the system is initialized messages are: 01 BACK AT xx:00 02 TRIP,BACK ON XX 03 CALL XXXXXXXXXXX 04 AT STATION XX 05 OUT OF OFFICE 06 GONE TO LUNCH 07 BACK SOON 08 GONE HOME 09 IN MEETING 10 IN CONFERENCE 11 IN ACCOUNTING 12 IN DATA PROCESS 13 IN LIBRARY 14 IN WAREHOUSE 15 WITH GUEST . ;; 16 WITH CLIENT 17 WITH PATIENT 18 ON BREAK 19 ON VACATION 20 ON SALES CALL 6.08 Messages l-4 have spaces fey you to enter information can- not be changed. Messages 5-16 can be changed with the Message Registration (10) program on the terminal. Standard keysets .may _ only use messages 5-13, as shown in the procedures below. 6.09 To register a message on a Display keyset:- . (1) Lift the handset and press the MEM key to enter “PROGRAM MODE. , (2) Press the MSG key. RECORD MESSAGE displays. ._ Page 8-37 .
INTER-TEL PRACTICES STATION FEATURES 824 IEEiTALLATIOB h MAINTENANCE Issue 1, June 1984 (3) Enter .the two-digit message code using the keypad or press the asterisk (*) key repeatedly to view the message list until the desired message appears. If you choose message 01, 02, 03 or 04, enter the special information using the keypad: ._ l BACK AT xx:00 - Enter the hour you expect to return. l TRIP,BACK ON XX - Enter the day of the month when you will return. l CALL XXXXXXXXXXX - Enter the telephone number (up to 11 digits) where you can be reached. l AT STATION XX - Enter the intercom number of the sta- tion where you can be reached. (4) Press the MEM key to register the message. 6.10 To register a message on a Standard keyset: (1) Lift the handset and press the MEM key. (2) On the keypad, press the digit for the desired message. l- 2 - 3 - 4- 5 - 6 - 7 - 8 - 9 - OUT OF OFFICE GONE TO LUNCH BACK SOON GONE HOME IN MEETING IN CONFERENCE IN ACCOUNTING IN DATA PROCESS IN LIBRARY (3) Press the MEM key and hang up. 6.10 To cancel a message: (1) Lift the handset and press the MEM key. PROGRAM MODE appears. (2) Press the .RLS key. Page 8-38 .
INTER-TEL PRACTICES STATIoN FEATURES .. 824 INSTALLATION & MAI-CE .Issue f, June 1984 i- D. KEYSET STATUS CHECKS 6.11 YOU may check the status of your station and for the remote contacts with a few keystrokes. This can be done at any time, even during a call. 6.12 To check keyset status: (1) Press the INFO key. The STATUS message appears. (2) Press the asterisk (*) key repeatedly to view the status of the keyset features in the following order: l Last two callers while in Absent Mode or NO CALLS RCVD. l Elapsed time of last C.O. call. 0 l NO. (for future use) l Call forward status (FWD TO XX or FORWARD OFF). l Do-Not-Disturb status (DO NOT DISTURB or DND OFF). e l Night Mode status (NIGHT MODE or NIGHT MODE OFF). 0 Message registered (FILED MSG OFF or actual message). 0 Remote contacts (RMT:lOFF20FF30FF or ON). (3) The status messages list will repeat if you continue to I press the asterisk (*) key. (4) To end the status check, press the INFO key again. El SILENT CALLS 6.13 This features allows you check to the status of other sta- tions without placing a call. The Silent Call does not cause the called keyset to ring or display a message. 6.14 To check the status of other stations: (1) Press the INFO key. The STATUS message appears. (2) Press the DSS key of the station to be checked. Page 8-39
INTER-TEL PRACTICES STATION FEATURES 824 INSTALLATION h MAINTENANCE Issue 1, June 1984 (3) A status message Will appear on your keyset. Possible status message,include: l C/O CALL - The station user is busy on an outside call. l I/C CALL - The station user is busy on an intercom call. l D/M CALL - The station user is busy on a Door-Mate call. l IDLE - The station.is not in use. l IN USE - The station user is busy on a conference call or the handset is off-hook. m PAGE - The station is being. used for paging. l PRGM MODE - The station is in program mode. l DONT DTB - Station is in Do-Not-Disturb. l OUT OF OFFICE or other message is registered. l NO PHONE - If keyset is unplugged or unequipped. I (4) YOU may continue to check stations by pressing other DSS keys or end the status check by pressing the INFO key. . Page 8-40
i IBTER-TEL PRACTICES INDEX 824 ILsSTALLhTION h MAINTENANCE Issue 1, June 1984 _. -- mm A Absent Mode, 8-36 Account Codes, 8-2, 8-3, 8-18 Allowed Area Codes List, 4-21, 8-7 Allowed Class 411 Calls, 4-20, 8-8 Alternate Methods of Dialing, 8-21 last number redial, 8-26; off-hook, 8-21 on-hook, 8-21; SCC numbers, manual, 8-22 SCC numbers, speed dial, 8-25; speed dial, 8-22 Attenuation Pad, 2-5, 3-24 Audible Tone Indications, 8-13 AUTO Key, 8-10, 8-19, 8-20 priorities, 8-20; programming, 4-15 Auto Line Selection incoming call, 8-20; outgoing call, 8-19 -- B -- Battery Back-Up, 8-4 : .- installation, 3-17, 3-47, 3-48; jumper, 2-5 power failure alarm, 2-9, 3-17, 3-20; specifications, 2-9 Bridge Clips, 3-6, 3-8, 3-11, 3-14 -- -- C C.O. Call Waiting, 8-31 C.O.Line -- see Central Office (C.O.) Lines : C.O..Line Queuing, 8-20 C.O. Line Restriction, 4-14, 8-14 ( ,, _. C.O. Line Selection, 8-18 auto line selection incoming call, 8-20 auto line selection outgoing call, 8-19 direct line key selection, 8-18 preselect line on-hook, 8-19; queuing, 8-20 : . C.O. Monitor Program, 5-3 : . . . .
INTER-TEL PRACTICES INDEX 824 INSTALLATION C MAINTEHANCE Issue 1, Junk 1984 -- C contd -- Cabl@g,,2+, 3-3, 3-4 bridge clips, 3-6, 3-8, 3-11, 3-14 C.O. lines, 3-6, 3-7; description, 2-8 Door-Mate, 3-4, 3-11, 3-12; external equipment, 3-11, 3-12 hot pre-wires, 3-4, 3-14; KSU, 3-34, 3-35 loop limits, 3-2, 3-13; modular jacks, 3-3, 3-4, 3-36 stations, 3-3, 3-4, 3-8, 3-9, 3-10, 3-14 Calendar Setting, programming, 4-15 Call Forwarding, 8-32 Call Number Buffering, 8-14 Call Privacy, 8-6 Calls on Hold, 4-13, 8-26 Call Waiting, 8-16, 8-31 Camp-On, 8-16, 8-31 Central Office (C.O.) Lines characteristics, 2-4 DTMF and Dial Pulse signalling, 2-5, 3-24, 4-12, 8-5 equipping, 4-12; lightning protection, 3-6 line separation switches, 2-6, 3-21 Master-Tel connection, 2-6, 3-12 power failure transfer, 2-2; private, 8-8; restriction, 4-14, 8-14; queue, 8-20 type, 4-12; see also Cabling see also Central Office Interface (COI) PCB Central Office Interface (COI) PCB attenuation pad, 2-5, 3-24; dial pulse signalling, 2-5, description, 2-5 3-24, 4-12, 8-5 DTMF signalling, 2-5, 3-24, 4-12, 8-5 installation, 3-6, 3-24; LED indications, 3-24, 6-3, 6-4 photos, 3-25, 3-26; see also Cabling see also CO1 Jumper PCB Central Processor Unit (CPU) PCB description, 2-5; installation, 3-15, 3-22 LED indications, 3-22, 4-3, 4-4, 6-3, 6-4; see also Maintenance Panel photo, 3-23 CES Ring ID, programming, 4-12 Class of Service -- see Toll Restriction CNF Key, 8-10, 8-30, 8-32 : L’ I . co1 -- see Central Office Interface (COI) PCB
INTER-TEL PRACTICES INDEX 824 INSTALLATION & MAImENANCE .Issue 1, June 1984 -- C contd -- CO1 Jumper PCB, description, 2-5; installation, 3-24; photo, 3-27 Conference Calls, 2-11, 8-29 one inside/two outside, 8-30; programming, 4-15 two inside/one outside, 8-30 Control boards, keyset, 3-42, 3-43 CPU -- see Central Processor Unit (CPU) PCB -- -- D Data Base Back-Up, 8-5 Defective Unit Return Policy, 6-1 Diagnostic Programming, 5-l C.O. Monitor, 5-3; Keyset (KTS) Monitor, 5-2 Station (STN) Monitor, 5-2; Station Set-Up Data, 5-3 Dial +l, 4-20, 8-7 Dial 411/1411, 4-20, 8-8 Dial Pulse Signalling, 2-5, 3-24, 4-12, 8-5 Dial Tone, programming, 4-16 Dimensions for KSU, keysets, Door-Mate, 2-3 Direct Incoming Line Flexibility, 8-14 Direct Line Key Selection, 8-18 Direct Ring-In Lines, 4-14, 8-8 Direct Station Selector/Busy Lamp Field, 2-2 see also DSS Keys Directory Card, 2-2, 3-41 Directory Mount -- see Instruction Stand Display Keyset features, 8-36; see also Keyset Do-Not-Disturb mode, 8-33 DOOR -- see Door-Mate Interface (DOOR) PCB
INTER-TEL PRACTICES INDEX 824 INSTALLATION & MAINTENANCE Issue 1, June 1984 -- D contd -- Door-Mate description, 2-3; dimensions, 2-3 installation, 3-44, 3-4s; photos, 2-16, 3-46 procedures, 8-35; programming, 4-13; volume, 3-31, 3-33 see also Cabling: see also Door Interface (DOOR) PCB see also Main Distribution Frame (MDF) Backboard Door-Mate Interface (DOOR) PCB description, 2-7; installation, 3-31; see also Cabling photo, 3-33 -_. DTMF -- see Dual-Tone Multi-Frequency Dual-Tone Multi-Frequency (DTMF) Signalling, 2-5, 3-24, 4-12, 8-5 -- -- E End Program (ll),. 4-23 e Environmental Requirements, 2-4, 3-2 . Extension Number Selection Switch -- see Keyset External Paging -- see Paging 1 -- F -- .- _ FAX line, 2-7, 3-12, 4-12 Features, l-3, 8-l capacities, 2-11; procedures, 8-l; troubleshooting, 6-7 summary, l-3 FCC Regulations, x Flexible Attendant Arrangements, 8-4 Flexible Intercom‘Numbering, 8-15 see also Intercom Number Assignment :> * Fuses power supply, 2-4, 3-19; KTI PCB, 2-6, 3-30: --G/H-- : Grounding, 3-12,3-19, 3-34, 3-35 Handsfree Answering, 4-13, 8-15 Hardware Specifications, 2-l _. . HOLD Key, 8-10, 8-15 to 8-17, 8-27, 8-29, 8-31 I-4
INTER-TEL PRACTICES INDEX 824 INSTALLATION & MINTF.NANCE .Issue 1, June 1984 -- H contd -- I Hold Recall Timer, 4-16, 8-28 Hot Pre-Wires, 3-4, 3-14 . 3 f -- -- 1 I-Hold, 8-26, 4-13 . . Incoming C.O. Flash/Tone programming, 4-14 Incoming Ring Tone programming,.4-12 INFO Key, 8-10, 8-39 Initial Programming Procedure, 4-5 Initialization, 4-6 Installation, 3-l Instruction Stand for keyset, 2-2, 3-41 Intercom Camp-On and Call Waiting, 8-16 Intercom Features, 8-15 ; ., Intercom Meet-Me, 4-16, 8-29 Intercom Number Assignment, 3-36, 4-6, 4-13, 8-15 Internal Paging -- see Paging -- J/K -- Jack -- see Modular Jack : ~ : _ Keys on Keysets, 8-9, 8-10 .- T: I . . . . AUTO, 8-19, 8-20; CNF, 8-30, 8-32 : -- 1: DSS, 8-9 to 8-12, 8-15, 8-23, 8-25,.8-27, ~8-30,:,8-32, 8-39 .. HOLD, 8-15, 8-16, 8-17, 8-27, 8-29, 8-31 INFO, 8-39; MEM, 8-20, 8-23 to 8-38; MSG, 8-36, 8-37 PAGE, 8-34; RLS, 8-21, 8-22, 8-27, 8-32, 8-37, 8-38 RMT, 8-36; SPD, 8-23 to 8-26 Key Service Unit (KSU) I. ,z cabling, 2-8, 3-34, 3-35; description, 2-3 dimensions, 2-3; environmental requirements, 2-4, 3-2 grounding, 3-12, 3-19, 3-34, 3-35 installation, 3-15, 3-34, 3-35; photo, 2-17, 3-17 power source, 2-4, 3-2; site‘ planning, 3-l wall mount, 3-2, 3-34; see also Power Supply . see also Printed Circuit Boards (PCB’s) T-E: