Inter-Tel 824 Installation And Field Maintenance Manual

							INTER-TEL PRACTICES 
SYSTEM PROGRAMMING 
824 INSTALLATION C MAINTENANCE 
Issue 1, June 1984 
SYSTEM PROGRAMMING 
CONTENTS 
PAGE 
1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
4-l 
2. PROGRAMMING METHODS 
..................................... 4-2 
A. PROGRAMMING TERMINAL 
................................. 4-2 
B. MAINTENANCE PANEL 
.................................... 4-3 
3. 
SYSTEM PROGRAMMING ...................................... 4-5 
A. INITIAL PROGRAMMING OUTLINE 
.......................... 4-5 B. PROGRAM PLANNING SHEETS 
.............................. 4-5 
C. SYSTEM INITIALIZATION 
................................ 4-6 
D. USING THE MAINTENANCE 
PANEL .......................... 4-7 
E. USING THE PROGRAMMING TERMINAL 
....................... 
4-17 
1. INTRODUCTION 
1.01 This section describes the initialization and 
programming 
procedures 
for the 824 systems data base. 
Initialization is 
necessary 
for proper system operation. 
It must be performed as 
part of the system installation, 
when a new Central Processor 
Unit (CPU) printed circuit board (PCB) is installed, or after the 
power has been off for more than 25 days. Programming enables 
service personnel to tailor the system 
for each users unique 
needs. 
**************************************** 
* 
PROGRAMMING MUST ONLY BE PERFORMED * 
* 
BY TRAINED SERVICE PERSONNEL * 
**************************+**i*+* 
Page 4-1  
						

							INTER-TEL PRACTICES 
824 INSTALLATION & MAINTENANCE SYSTEM PROGRAMMING 
Issue 1, June 1984 
.- 
..: 
2. PROGRAMMING METHODS 
A- 
PROGRAMXING TERMINAL 
2.01 Some of the data base information is programmed on-site, 
using an input/output device 
such as a CRT or printer terminal 
with a keyboard. 
The terminal is connected to the Main Distri- 
bution Frame (MDF) PCB and must have these characteristics: 
(1) RS232C compatible. 
(2) Formatted for serial ASCII with no parity. 
(3) Full-duplex transmission at 300 baud. 
(4) The RS232C interface on the programming terminal must be 
equipped with a male 25-pin subminiature 
 D  connector. 
Consult your programming terminal owners guide to verify 
that the individual pin functions are identical. 
If not, 
rewire the RS232C connector on the programming terminal 
to match the 824s requirements. 
Pin functions for the 
25-pin interface are as follows: 
Function 
MDF PCB 
Ground 
Receive Data 
Transmit Data 
Clear to Send 1 
. Data Set Ready 
Ground 
Carrier Detect 
Data Terminal Ready 1 
:2 
3 
5 
6 
7 
8 
20 
2-02 The communication between the programmer and the system is 
in plain English. 
The terminal displays a short question, and 
the programmer responds with a yes, no, 
numeric value, 
name or 
message. Valid responses 
this section. Are given throughout the procedures in 
.,:’ 
. 
Page 4-2  
						

							INTER-TEL PRACTICES 
824 INSTALLATION 6r MAINTENANCE SYSTEM PROGRAMMING 
Issue 1, 
June 1984 
.B. MAINTENANCE PANEL 
2.03 
used Switches on the Maintenance Panel of the CPU pCB are also 
to program the data base. 
The switch functions are: 
l Data Write 
l System Mode Data Set 
0 Initialize 
2.04 
The Light-Emitting Diodes (LEDS) on the Maintenance Panel 
are controlled by the Function 
switches below them. 
These 
switches are used to select the program numbers and data codes. 
Where there are two switches, 
field. two digits may be entered in that 
There are LEDS and Function switches for: 
l Program Number Indication (2 switches) 
0 C.O. Line Number Indication 
l Intercom Number Indication (2 switches) 
l Data A Field 
a Data B Field 
2.05 The CPU Maintenance Panel switches and LEDS are shown in 
Figure 4-l on the next page. 
Page 4-3  
						

							INTER-TEL PRACTICES 
824 INSTALLATION 6r MAINTENANCE SYSTEM PROGRAMMING 
Issue 1, 
June 1984 
FIGURE 4-1. 
CPU MAINTENANCE PANEL 
Dota Wrltr Srltch 
,,S”. Mod. Switch 
Inltiollrr Srltch 
( non-lock ) 
Data Write switch: This switch is placed in the ENABLE position 
to allow data to be entered into the system memory. 
It must be 
enabled for both terminal and maintenance panel programming. 
When in the DISABLE position, 
data changes will not be recorded 
in the memory. 
System Mode switch: 
This switch is placed in the DATA SET posi- 
tion to allow programming through the Maintenance Panel. 
OPERA- 
TION returns the system to normal operation mode. 
. . 
Initialize switch: 
This 
data base. 
Program Number switches: 
routine numbers. switch is used to initialize the system 
These are used to select the program 
C.O. 
Line Number switch: 
C.O. This switch is used when programming 
line features such as ring-in and line restriction. 
Intercom Number (TEL NO.) switches: 
These switches are used to 
designate the station to be programmed for intercom features such 
as hold, paging and night answer. 
Data A and Data B switches: 
These are used to enter the program- 
ming options. . 
Page 4-4  
						

							INTER-TEL PRACTICES 
SYSTEM PROGRAMMING 
824 IBSTALLATION C MAINTEbTANCE 
Issue 1, June 1984 
3. SYSTEM PROGRAMMING .;j 
A. INITIAL PROGRAMMING OUTLINE 
3.01 Below is an outline of the suggested steps to follow to 
initially program the system. 
throughout this section. Procedures for each step are given 
(1) Set the Data Write switch on the CPU PCB in the ENABLE 
position to program the data base. 
(2) Initialize the system using the Initializeswitch. 
(3) Place the System Mode switch on the CPU PCB in the DATA 
SET position. 
(4) Enter the system programming data using the Function 
switches on the CPU PCB Maintenance Panel. 
initial programming, During 
it is necessary to clear the 
station- 
and system-stored speed-dial numbers (Programs 
50 and 51). 
(5) Place th 
e System Mode switch in the OPERATION position. 
(6) Connect the programming terminal and sign on. 
(7) Perform the Toll Restriction, Name Registration, and 
Message Registration programming routines using the 
terminal. 
(8) Use the END program to exit the programming mode and dis- 
connect the terminal. 
(9) Place the Data Write switch in the DISABLE position. 
B. PROGRAM PLANNING SHEETS 
3.02 Programming Terminal and Function Switch Program Planning 
Sheets are provided for your use (Figures 4-3 and 4-4, on pages 
4-24 to 4-27). 
more efficient. Planning makes programming easier, quicker, and 
The Program Planning Sheets also provide a 
record of programmed features for future reference. 
Page 4-5  
						

							INTER-TEL PRACTICES SYSTEM PROGRAMMING 
824 INSTALLATION & MAINTENANCE Issue 1, 
June 1984 
C. SYSTEM INITIALIZATION 
3.03 This routine initializes the system data base. It con- 
figures the software as follows: 
0 All lines are equipped and set for DTMF signalling. 
l All lines ring in to intercom number 1. 
l The system speed-dial number entry station is intercom 
number 1. 
l All outgoing calls are recorded on the Station Message 
Detail Recording (SMDR) printout. 
l Transfer Recall Time is set to 60 seconds. 
l Hold Recall Time is set to 60 seconds. 
l All keysets can access all C.O. lines; none are 
restricted. 
l The PBX access code is preset to 9. 
l All keysets are in Toll Restriction Class A. 
l Intercom numbers are assigned as follows: 
CKT = IC Number CKT = IC Number CKT = IC Number 
1.1 = 1 
1.2.= 2 
1.3 = 3 
1.4 = 4 
1.5 = 5 
1.6 = 6 
1.7 = 7 
1.8 = 8 2.1 = 9 
2.2 = 10 
2.3 = 11 
2.4 = 12 
2.5 = 13 
2.6 = 14 
2.7 = 15 
2.8 = 16 3.1 = 17 
3.2 = 18 
3.3 = 19 
3.4 = 20 
3.5 = 21 
3.6 = 22 
3.7 = 23 
3.8 = 24 
l All keysets are enabled for handsfree answering and voice 
announcing. 
l Page zones are assigned as follows: 
Page Zone Intercom Numbers 
1 l-*8 
2 9-16 
3 17-24 
All-Call 
l-24 
. 
Page 4-6  
						

							INTER-TEL PRACTICES 
SYSTEM PROGRAMMING 
824 INSTALLATION & MAINTENANCE Issue 1, June 1984 
3.04 To initialize the system data base: 
(1) Ensure that the System Mode switch is in the OPERATION 
position. This procedure will drop all calls in pro- 
gress. 
(2) Place the Data Write switch in the ENABLE position. 
(3) While pressing the Initialize switch, place the System 
Mode switch in the DATA SET position. 
After the program 
.. 
number appears, 
place the System Mode switch back in the 
OPERATION position. : 
: ., 
: 
(4) Return the Data Write switch to the DISABLEposition. 
D. USING THE MAINTENANCE PANEL 
Function Switch Operation 
3.05 To enter data using the Function Switches and LEDs: 
(1) Place th e System Mode switch in the DATA SET position and 
the Data Write switch in the ENABLE position. 
This pro- 
cedure will drop all calls in progress. 
.- -.. (2) Select 
., each program using.the.two ProgramNumber-switches ..,.,. 
_,,below LED 0 and LED :l. : ._ .: .: 
._  : :... . 
. . 
(3) Select the C.O. 
line by pressing the C.O. Line No. switch 
below LED 2 until the correct number is displayed. 
(4) Select the intercom number by pressing the two Tel No. 
switches below LED 3 and LED 4 until the correct numbers  
are displayed. 
.: 
,< (5) Select th 
e Program code in Data A (LED 5) and/or Data B 
. > (LED 6) switches. 
,. ., 
8 -., . ,i ^ i 
_ .. 
: :_ .j -, ,. 
: ,..., .;. 
‘,. .;,:. ._: . . (6) Repeatthe procedureuntil:.all:.desired program ;functions-..:,..,_.~ 
: ,.__ . ._ : _ ._ 
. .I.: : .’ -.:_ ., .: ,,,:;:~,,~~have been selected. .:.:.ij.~i..,-~.~:...; ::.: 
. 
.__ ,.(,,.? ~,{ : .: : ,,:, ,., : : ;..,,, i: : _ .-::;:. :-,..-:
						

							INTER-TEL PRACTICES 
SYSTEM PROGRAMMING 
824 INSTALLATION b MAINTENANCE Issue 1, 
June 1984 
FIGURE 4-2. 
FUNCTION SWITCH PROGRAMMING 
rogram 
Name c-0. 
Intercom Data LED 
Initialized 
Line 
Number A 
B. 
0 C.O. Line 1-8 -- 
Line 0 _ Dp : 
All lines 
Equipped 
DTMF/Dial Pulse equipped 1 - DTMF 
equipped 
0 - no 
ye& .: and DTMF 
l- 
1 C.O. Line Type o-a -- 
0 - C.O. 
Bookfla‘sh 
All lines 
1 - PBX 0 - no 
independent 
l- 
yes C.O. - no 
hookflash 
2 Incoming Ring o-a -- -- 
0 - low 
All lines 
Tone 1 
- high set for lob 
ring tone 
3 FAX Line i-a -- -- 
0 - no 
No FAX line 
l- 
Yes assigned 
? 
. . _. 
_ . 
4 CES Ring ID -- _, I 
-- -- ; oi _ : kZo : _ 1; I Lines -t 
r‘ 
1 - yes assigned 
CES ID 
.5 PBX Access Code -- -- -- 
o-9 
Code prese. 
to 9 
!O Intercom Number -- 01-24 ; : 
. . Assignment- 
01-24 ?:  . . -.. Refer ito 
A,- .,--- .il..; 
i _ ;_ I 
 I 1;. ..I ;.:..  
Ii. - SYSTEM ;, 
1. .,_. 
: ..L., . . ._.. 
.: ., ..I .;..i. --_ . .,L ,: :; .., INITIALI-. 
..,... _, ,_ 
,. .: ..; 
,,, .I j .:. .,-. ,, ;,,, 
.. ,Z.i -:-,. .,-, 
.. I! . ,, _ 
ZATION 
_. ~. 
!l Door-Mate/Select- -- 
01-24 
able Ring Assign- Door-Mate Select.Ring Intercom 
ment (Night 0 - no . 0 - no ;,,. :,:. numbers l-. 
l- 
Answer.) yes . 1.,-I yes .: ‘$ assigned tc 
,. . ,: 
/ answer and 
access 
Door-Mate, 
Intercom 
number 1 - 
Select Rin 
l 
Page 4-a  
						

							.INTER-TEL PRACTICES 
SYSTEM PROGRAMMING 
824 INSTALLATION & MAINTENANCE 
Issue 1, 
June 1984 
FIGURE 4-2. 
FUNCTION SWITCH PROGRAMMING (CONTD) 
?rogralTl 
1 Name c-0. Intercom 
Data LED 
Initialized 
Line Number 
A 
B 
CO Year -- -- 00-99 -- 
il Month -- -- 01-12 -- 
C2 Day -- -- 
01-31 -- 
C3 Day of Week -- 
-- 0 Mon  - -- 
1 - Tues 
2 - Wed 
3 - Thurs 
4 - Fri 
5 - Sat 
6 -Sun 
$4 Hour -- -- 
00-23 -- 
L5 Minute -- -- 
00-59 -- 
j0 Clear System 
Speed-Dial 
Numbers -- 
-- -- Data Clear -- 
0 - no 
l- 
yes 
31 Clear Station -- -- -- 
Data Clear -- 
Speed-Dial 0 - no 
Numbers 
l- 
Yes 
52 System Speed-Dial -- -- 
01-24 Intercom 
Storing Keyset 
number 1 
assigned t 
enter sys7 
tern speed- 
dial num- 
bers 
. 
Page 4-10