HP Photosmart C6383 User Manual

If this did not solve the issue, try the next solution.
Solution 2: Empty the Recycle Bin on your desktopSolution: Empty the Recycle Bin on your desktop . You might also need to remove
files from the hard disk; for example, delete temporary files.
Cause: For scanning, there must be at least 50 MB of space available on your
computers hard disk.
Disconnected
Solution: Make sure your product is turned on and connected to your computer.
Cause: Your product was not turned on.
Out of disk space
Solution:...

Solution 3: Push the memory card all the way forwardSolution: Remove the memory card and reinsert  it in the memory card slot until it
stops.
Cause: You had not fully inserted the memory card.
Use only one card at a time
Solution: You can insert only one memory card at a time.
If more than one memory card is inserted, the attention light will blink rapidly, and an
error message will appear on the computer screen. Remove the additional memory
card to resolve the problem.
Cause: There were two or more...

If the memory card is not inserted properly, the product will not respond and the
attention light will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause:You had not fully inserted the memory card.
Paper messages
The following is a list of  paper-related error messages:
•
Cannot load paper from input tray
•
Ink is drying
•
Load paper
•
Out of paper
•
Paper jam or misfeed
•
Paper mismatch
•
Wrong paper width...

Out of paper
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Replace the rear door
•
Solution 2: Make sure the paper is loaded correctly
•
Solution 3: Check the print settings
•
Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit
•
Solution 5: Clean the rollers
•
Solution 6:...

For more information, see:
•“
Set the paper type for printing” on page 75
•“
Change the print speed or quality” on page 76
•“
Print using Maximum dpi” on page 82
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit Solution: Some inkjet products require a special kit, called the HP Paper Feed
Cleaning Kit, to clean the paper feed rollers and resolve this...

6.Plug the power cord back in, and turn on the product.
7. Try to print again.
Cause: The rollers were dirty and needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 6: Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions
and are still having a problem, contact HP support for service.
Go to: 
www.hp.com/support .
If prompted, choose your country/region, and then click  Contact HP for technical
support.
Cause:...

3.Replace the rear door. Gently push the door forward until it snaps into place.
4.Press  OK on the control panel to continue the current job.
Cause: Paper had jammed in the product.
Paper mismatch
Solution: Change the print setting or load the appropriate paper in the input tray.
• Do not use paper that is too thin, that has a slick texture, or that stretches easily.
It can feed incorrectly through the paper path, causing paper jams.
• Store photo media in its original packaging inside a resealable...

Cause:The print setting chosen for the print job did not match the paper loaded in
the product.
Power and connection messages
The following is a list of power- and connection-related error messages:
•
Product not found
•
Communication test failed
•
Improper shutdown
•
Two-way communication lost
Product not found Solution: If the product is not properly connected to the computer, communication
errors can occur. Make sure the USB cable is securely connected to the product and
the computer, as shown below....

to the product and plugged into a power outlet. Press the On button to turn on the
product.
Cause:The product was turned off.
If this did not solve the issue, try the next solution.
Solution 2: Connect the product to the computer Solution: If the product is not properly connected to the computer, communication
errors can occur. Make sure the USB cable is securely connected to the product and
the computer, as shown below. If the product is connected to the computer through
a wired, wireless, or bluetooth...

Solution 1: Turn on the productSolution: Look at the display on the product. If the display is blank and the On
button is not lit, the product is turned off. Ma ke sure the power cord is firmly connected
to the product and plugged into a power outlet. Press the On button to turn on the
product.
Cause: The product was turned off.
If this did not solve the issue, try the next solution.
Solution 2: Connect the  product to the computer
Solution: If the product is not properly connected to the computer,...