HP Photosmart C6383 User Manual
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Contents 1 HP Photosmart C6300 All-in-One series Help........................................................................7 2 HP All-in-One overview The HP All-in-One at a glance.................................................................................................. ..9 Control panel overview......................................................................................................... ....10 Control panel features........................................................................................................1 0 Display icons.................................................................................................................. .....12 Display sleep state............................................................................................................ .12 Menu overview.................................................................................................................. ........12 Copy Menu...................................................................................................................... ...13 Photo Menu..................................................................................................................... ...13 Scan Menu...................................................................................................................... ....13 Setup Menu..................................................................................................................... ...13 Help Menu...................................................................................................................... ....14 Enter text using the visual keyboard.........................................................................................14 Use the HP Photosmart Software.............................................................................................15 3 Find more information ............................................................................................................17 4 Finish setting up the HP All-in-One Set your preferences........................................................................................................... .....19 Set your language and coun try/region................................................................................19 Set the default paper tray for PictBridge/DPOF/UPnP printing..........................................20 Enable faster browsing of photos.......................................................................................20 Set the energy save mode.. ................................................................................................21 Set the paper tray for printing from a Blue tooth device......................................................21 Restore the factory defaults................................................................................................21 Play a slideshow on the display..........................................................................................22 Connect to a computer.......................................................................................................... ...23 USB connection................................................................................................................. .23 Network connection............................................................................................................2 4 Connect to a Bluetooth ® device................................................................................................49 What you need for a Bluetooth connecti on.........................................................................50 Connect the HP All-in-One to a computer using a Bluetooth ® wireless connection...........50 Manage your Bluetoot h settings.........................................................................................52 5 How do I? ............................................................................................................................... ..57 6 Load originals and load paper Load originals................................................................................................................. ..........59 Choose papers for printing and copying...................................................................................60 Recommended papers for printing and copying.................................................................60 Recommended papers for prin ting only..............................................................................61 Papers to avoid................................................................................................................ ...62 1 Contents
Load paper..........................................................................\ .....................................................63 Load full-size paper or small-si ze photo paper...................................................................63 Load postcards, Hagaki, or in dex cards.............................................................................66 Load envelopes................................................................................................................. .68 Load other types of paper...................................................................................................69 Avoid paper jams............................................................................................................... .......70 7 Print from your computer Print from a software application.............................................................................................. 73 Make the HP All-in-One the default printer...... .........................................................................74 Change the print settings for the current job............................................................................74 Set the paper size............................................................................................................. ..74 Set the paper type for printing............................................................................................75 View the print resolution.....................................................................................................7 5 Change the print speed or qu ality.......................................................................................76 Change the page orient ation..............................................................................................76 Scale the document size....................................................................................................77 Change the saturation, bri ghtness, or color tone................................................................77 Preview your print job......................................................................................................... 77 Change the default print settings.............................................................................................. 78 Printing shortcuts............................................................................................................. .........78 Create printing shortcut s....................................................................................................79 Delete printing shortcuts.....................................................................................................7 9 Perform special print jobs..................................................................................................... ....80 Print a borderless image.....................................................................................................80 Print a photo on photo paper ..............................................................................................81 Print using Maximum dpi....................................................................................................82 Print on both sides of the page...........................................................................................83 Print a multiple-page document as a bookle t.....................................................................84 Print multiple pages on a single sheet................................................................................86 Print a multiple-page docume nt in reverse order................................................................87 Reverse an image for iron -on transfers..............................................................................87 Print on transparencies.......................................................................................................8 8 Print a group of addresses on labels or envelope s............................................................88 Print a poster................................................................................................................. .....89 Print a Web page............................................................................................................... .90 Stop a print job............................................................................................................... ..........90 8 Use the photo features Insert a memory card........................................................................................................... .....93 Print photos................................................................................................................... ...........94 Create special projects from your photos.................................................................................96 Save photos to your comput er..................................................................................................9 6 Edit photos using th e control panel.......................... ................................................................97 Remove red-eye............................ ..................................................................................... 97 Rotate a photo................................................................................................................. ...98 Zoom and pan to crop a photo ...........................................................................................98 Automatically enhance your photos............ ........................................................................99 Print a frame around your photo.........................................................................................99 Adjust the brightness of y our photos................................................................................100 Apply special color effects to yo ur photos........................................................................100 2 Contents
9 Use the scan featuresScan an image.................................................................................................................. ......103 Scan an original to a computer.........................................................................................103 Scan an original to a memory card ...................................................................................104 Edit a scanned image........................................................................................................... ..105 Edit a scanned document.......................................................................................................1 05 Stop scanning.................................................................................................................. .......106 10 Use the copy features Make a copy.................................................................................................................... .......107 Preview your copy job.......................................................................................................... ..108 Change the copy settings for the current job..........................................................................108 Set the number of copies..................................................................................................109 Set the copy paper size........... .........................................................................................109 Set the copy paper ty pe....................................................................................................109 Change copy speed or quality..........................................................................................111 Adjust the lightness and darkness of your copy...............................................................111 Change default copy se ttings.................................................................................................11 1 Perform special copy jobs...................................................................................................... 112 Resize an original to fit onto letter or A4 paper................ ................................................112 Crop an original.................. ............................................................................................. .113 Shift the left margin.......................................................................................................... .114 Improve the quality of a copy............................................................................................114 Stop copying................................................................................................................... ........115 11 Use the reprint features Make reprints of your photos..................................................................................................1 17 Edit a photo before re printing................................................................................................. 117 Fix a faded original........................................................................................................... 117 Rotate a photo................................................................................................................. .118 Zoom and pan to crop a photo.........................................................................................118 Adjust the brightness of your photos................................................................................119 Apply special color effects to yo ur photos........................................................................120 12 Maintain the HP All-in-One Work with ink cartridg es....................................................................................................... ...121 Information on ink cartri dges and the printhead...............................................................121 Check the estimated ink leve ls.........................................................................................122 Replace the ink cartridges................................................................................................123 Remove ink from your skin and clothing...........................................................................126 Advanced printhead mainte nance....................................................................................126 Print a printer status report.................................................................................................. ...128 Print and evaluate a print quality report..................................................................................129 Clean the HP All-in-One.........................................................................\ ............................... .133 Clean the glass................................................................................................................ .133 Clean the lid backing........................................................................................................13 4 Clean the exterior............................................................................................................. 135 Turn off the HP All-in-One..................................................................................................... .135 Contents 3 Contents
13 Shop for ink supplies...........................................................................................................137 14 Troubleshooting View the Readme file........................................................................................................... ...139 Setup troubleshoot ing.......................................................................................................... ...139 The product will not turn on..............................................................................................140 After setting up the prod uct, it does not print....................................................................142 Uninstall and rein stall the software...................................................................................148 Network troubleshooting..... ................................................................................................... .149 Wired network setup troubles hooting...............................................................................149 Wireless setup troubleshooting ........................................................................................153 Paper jams..................................................................................................................... .........158 Information on paper........................................................................................................159 Print quality troubleshooting.................................................................................................. .159 Wrong, inaccurate, or bleeding colors..............................................................................160 Ink is not filling the text or graphi cs completely................................................................163 The printout has a horizontal band of distortion near the bottom of a borderless print.......................................................................................................................... .........165 Printouts have horizontal streak s or lines.........................................................................166 Printouts are faded or have dull colors..................................................................\ ...........168 Printouts seem blurry or fuzzy..........................................................................................170 Printouts are slanted or skewed.......................................................................................172 Ink streaks on the back of the pape r................................................................................173 Paper is not picked up from th e input tray........................................................................173 The text edges are jagged................................................................................................175 The product prints slowly................... ...............................................................................176 Print troubleshooting............ .............................................................................................. .....177 Envelopes print in correctly...............................................................................................177 The product is not respondi ng..........................................................................................179 The product prints meanin gless characters......................................................................182 Nothing happens when I try to print..................................................................................182 The margins are not printing as expected........................................................................186 Text or graphics are cut off at the edge of the page.........................................................187 A blank page came out while printing...............................................................................188 Memory card troubles hooting.................................................................................................189 The Attention light blinks w hen I insert my memory card or storage device.....................190 The product does not read the memory card ...................................................................190 The photos on the memory card do not transfer to my computer.....................................192 Photos in a connecte d digital camera with PictBr idge do not print...................................193 Scan troubleshooting........................................................................................................... ...194 Scan fails..................................................................................................................... .....195 Text is incorrect or missing...............................................................................................197 The scan feature does not work.......................................................................................198 4 Contents
Copy troubleshooting..............................................................................................................199 Nothing happens when I tr y to copy.................................................................................199 Fit to Page is not working as expected............................................................................201 The image is cropped when I make a borderless copy....................................................202 A borderless copy has white space around the edges.....................................................203 Errors......................................................................................................................... .............204 Product messages............................................................................................................204 File messages.................................................................................................................. .244 General user messages. ..................................................................................................246 Paper messages...............................................................................................................25 0 Power and connecti on messages.....................................................................................255 Ink cartridge and printh ead messages.............................................................................257 15 HP warranty and support Warranty....................................................................................................................... ..........303 Ink cartridge warranty in formation..........................................................................................303 Support process................................................................................................................ .....304 Before you call HP support..................................................................................................... 304 HP support by phone... ......................................................................................................... ..305 Phone support period..................................................................\ .....................................305 Placing a call................................................................................................................. ...305 After the phone support pe riod.........................................................................................305 Additional warranty options.................................................................................................... 305 HP Quick Exchange Servic e (Japan).....................................................................................306 HP Korea customer su pport...................................................................................................306 Prepare the HP All-in -One for shipment.................................................................................307 Secure the ink system......................................................................................................307 Remove the control panel faceplate.................................................................................307 Pack the HP All-in-One......................................................................................................... ..308 16 Technical information Specifications................................................................................................................. ........309 Environmental product stewar dship program.........................................................................310 Paper use...................................................................................................................... ...311 Plastics....................................................................................................................... ......311 Material safety data sheet s...............................................................................................311 Recycling program............................................................................................................31 1 HP inkjet supplies recycling program...............................................................................311 Energy Star® notice.........................................................................................................311 Attention California users.................................................................................................312 Battery disposal in the Netherlands..................................................................................312 Battery disposal in Taiwan................................................................................................312 EU battery directive..........................................................................................................3 13 Disposal of waste equipment by users in private households in the European Union.......................................................................................................................... ......314 Contents 5 Contents
Regulatory notices..................................................................................................................315 Regulatory model identification number...........................................................................315 FCC statement.................................................................................................................. 316 Notice to users in Ko rea...................................................................................................316 VCCI (Class B) compliance statement for users in Japan................................................316 Notice to users in Japan about the power cord................................................................317 Noise emission statement fo r Germany...........................................................................317 Toxic and hazardous subs tance table..............................................................................317 Declaration of conformity (European Economic Area).....................................................317 HP Photosmart C6300 All-in-One series declaration of conformity..................................318 Regulatory wireless statements................... ...........................................................................318 Exposure to radio frequency ra diation..............................................................................319 Notice to users in Br azil....................................................................................................31 9 Notice to users in C anada................................................................................................319 European Union regulatory no tice....................................................................................320 Notice to users in Ta iwan.................................................................................................320 Index ............................................................................................................................... .............323 6 Contents
1 HP Photosmart C6300 All-in-One series Help For information about the HP All-in-One, see: •“ HP All-in-One overview” on page 9 •“ Find more information” on page 17 •“ Finish setting up the HP All-in-One” on page 19 •“ How do I?” on page 57 •“ Load originals and load paper” on page 59 •“ Print from your computer” on page 73 •“ Use the photo features” on page 93 •“ Use the scan features” on page 103 •“ Use the copy features” on page 107 •“ Use the reprint features” on page 117 •“ Maintain the HP All-in-One” on page 121 •“ Shop for ink supplies” on page 137 •“ HP warranty and support” on page 303 •“ Technical information” on page 309 HP Photosmart C6300 All-in-One series Help 7 HP Photosmart C6300 All-in- One series Help