HP Photosmart C6383 User Manual

If this did not solve the issue, try the next solution.
Solution 3: Load the stack of papers correctlySolution: If the paper is misfeeding, it could cause parts of the document to cut off.
Remove the stack of paper from the input tray, and then reload the paper.
For more information, see:
“
Load paper” on page 63
Cause: The paper was loaded incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Try printing with borders Solution: Try printing with borders by turning off the...

Solution 2: Load paper in the input traySolution: If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
“
Load paper” on page 63
Cause: The product picked up two sheets of paper.
Ink is spraying the inside of the product when I print a photo
Solution: Make sure you load photo paper in the input...

remains solid. Removing a memory card while it is being accessed might corrupt
information on the card or damage the product and card.
For more information, see:
“
Insert a memory card” on page 93
Cause: The product was reading the memory card.
The Attention light blinks when I insert my memory card or storage device
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the...

Solution 1: Insert the memory card properlySolution: Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the memory card is not inserted properly, the product will not respond and the
attention light will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause: The memory card was inserted...

If the file system on the card is corrupt, reformat the memory  card in your digital
camera. For more information, see the documentation that came with your digital
camera.
CAUTION: Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
Cause: The memory card file  system was corrupted.
The photos...

If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computerSolution: Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again. If the
product is connected to the computer th rough a wired,...

If this did not solve the issue, try the next solution.
Solution 2: Save the photos in a supported file formatSolution: Make sure the digital camera is saving photos in a file format that the
PictBridge transfer feature supports (Exif/JPEG, JPEG, and DPOF).
Cause: The images were not in a supported format.
If this did not solve the issue, try the next solution.
Solution 3: Select photos on  the camera for printing
Solution: Before you connect the digital camera to the front USB port on the
product,...

Scan fails
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Turn on your computer
•
Solution 2: Check the connection from the product to your computer
•
Solution 3: Install the HP Photosmart Software
•
Solution 4: Start the HP Photosmart Software
Solution 1: Turn on your computer Solution: Turn on your...

Scan fails because of insufficient computer memorySolution: Close all programs that are not in use. This includes programs that run
in the background, such as screen savers and virus checkers. If you turn off your virus
checker, remember to turn it back on after you finish your scan.
If this does not work, it might help to restart your computer. Some programs do not
release memory when you close them. Restarting your computer will clear the
memory.
If this problem occurs frequently, or if you encounter...

Cause:If you used the  Text image type to scan text that you planned to edit, the
scanner might not have recognized color text. The  Text image type scans at 300 x 300
dpi, in black and white.
If you scanned an original that has graphics or artwork surrounding the text, the
scanner might not have recognized the text.
Text format is incorrect
Solution: Some applications cannot handle framed text formatting. Framed text is
one of the scan document settings in the  software. It maintains complex layouts,...