HP Officejet J6410 User Manual

							Set the fax error correction mode
Typically, the device monitors the signals on the phone line while it is sending or
receiving a fax. If it detects an error signal during the transmission and the error-
correction setting is on, the device can request that a portion of the fax be resent.
Turn off error correction only if you are having trouble sending or receiving a fax, and
you want to accept the errors in the transmission. Turning off the setting might be
useful when you are trying to send a fax to another country/region or receive a fax
from another country/region, or if you are using a satellite phone connection.
To set the fax error-correction mode
▲Device control panel: Press Fax Menu, open the Advance Fax Setup menu,
and then use the Error correction mode option.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change the setting unless you know that your phone line cannot use
tone dialing.
NOTE:The pulse-dialing option is not available in all countries/regions.
To set the dial type
▲Device control panel: Press Setup, press Basic Fax Setup, and then use the
Tone or Pulse Dialing option.
Set the redial options
If the device was unable to send a fax because the receiving fax machine did not
answer or was busy, the device attempts to redial based on the settings for the busy-
redial and no-answer-redial options. Use the following procedure to turn the options on
or off.
•Busy redial: If this option is turned on, the device redials automatically if it
receives a busy signal. The factory-set default for this option is ON.
•No answer redial: If this option is turned on, the device redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is OFF.
To set the redial options
▲Device control panel: Press Setup, press Advance Fax Setup, and then use the
Busy Redial or No Answer Redial options.
Set the fax speed
You can set the fax speed used to communicate between your device and other fax
machines when sending and receiving faxes. The default fax speed is Fast.
Change fax settings67
 
						

							If you use one of the following, setting the fax speed to a slower speed might be
required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, you might want to try setting
the Fax Speed setting to Medium or Slow. The following table provides the available
fax speed settings.
Fax speed settingFax speed
Fastv.34 (33600 baud)
Mediumv.17 (14400 baud)
Slowv.29 (9600 baud)
To set the fax speed from the device control panel
1.Press Setup.
2.Select Advanced Fax Setup, and then press Fax Speed.
3.Select an option using the arrow keys, and then press OK.
Fax over the Internet
You may subscribe to a low cost phone service that allows you to send and receive
faxes with your device by using the Internet. This method is called Fax over Internet
Protocol (FoIP). You probably use a FoIP service (provided by your telephone
company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE:You can only send and receive faxes by connecting a phone cord to the
port labeled 1-LINE on the device. This means that your connection to the
Internet must be done either through a converter box (which supplies regular
analog phone jacks for fax connections) or your telephone company.
Some Internet faxing services do not work properly when the device is sending and
receiving faxes at high speed (33600bps). If you experience problems sending and
receiving faxes while using an Internet fax service, use a slower fax speed. You can
do this by changing the Fax Speed setting from High (the default) to Medium. For
information on changing this setting, see 
Set the fax speed.
If you have questions about internet faxing, contact your internet faxing services
support department.
Chapter 7
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Fax 
 
						

							Test fax setup
You can test your fax setup to check the status of the device and to make sure it is set
up properly for faxing. Perform this test after you have completed setting up the device
for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the device
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The device prints a report with the results of the test. If the test fails, review the report
for information on how to fix the problem and rerun the test.
To test fax setup
1.Set up the device for faxing according to your particular home or office setup
instructions.
2.Make sure the print cartridges are installed, and that full-size paper is loaded in the
input tray before starting the test.
3.From the device control panel, press Setup.
4.Select Tools, and then select Run Fax Test.
The device displays the status of the test on the display and prints a report.
5.Review the report.
• If the test passes and you are still having problems faxing, check the fax
settings listed in the report to verify the settings are correct. A blank or
incorrect fax setting can cause problems faxing.
• If the test fails, review the report for more information on how to fix any
problems found.
Use reports
You can set up the device to print error reports and confirmation reports automatically
for each fax you send and receive. You can also manually print system reports as
required; these reports provide useful system information about the device.
By default, the device is set to print a report only if there is a problem sending or
receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the control-panel display after each transaction.
This section contains the following topics:
•
Print fax confirmation reports
•
Print fax error reports
•
Print and view the fax log
Use reports69
 
						

							Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On Fax
Send or Send & Receive.
The default fax confirmation setting is Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each
transaction.
To enable fax confirmation
1.Press Setup.
2.Press Print Report, and then Fax Confirmation.
3.Press the right arrow button to select one of the following, and then press OK.
OffDoes not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.
On Fax SendPrints a fax confirmation report for every fax you send.
On Fax ReceivePrints a fax confirmation report for every fax you receive.
Send & ReceivePrints a fax confirmation report for every fax you send and receive.
TIP:If you choose On Fax Send or Send & Receive, and scan your fax to
send from memory, you can include an image of the first page of the fax on the
Fax Sent Confirmation report. Press Setup, press Fax Confirmation, and
then press On Fax Send again. Select On from the Image on Fax Send
Report menu.
Print fax error reports
You can configure the device so that it automatically prints a report when there is an
error during transmission or reception.
To set the device to print fax error reports automatically
1.Press Setup.
2.Press Print Report, and then press Fax Error Report.
3.Press the right arrow button to select one of the following, and then press OK.
Send & ReceivePrints whenever a fax error occurs. This is the default setting.
OffDoes not print any fax error reports.
On Fax SendPrints whenever a transmission error occurs.
On Fax ReceivePrints whenever a receiving error occurs.
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Fax 
 
						

							Print and view the fax log
The logs list faxes that have been sent from the device control panel and all faxes that
have been received.
You can print a log of faxes that have been received and sent by the device. Each
entry in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
• Duration
• Number of pages
• Result (status) of transmission
To view the fax log from the HP photo and imaging software
1.At the computer, open the HP photo and imaging software. For more information,
see 
Use the HP photo and imaging software.
2.See the onscreen Help for the HP photo and imaging software for further
instructions.
The log lists faxes that have been sent from the device control panel and the HP
photo and imaging software and all faxes that have been received.
To print the fax log from the device control panel
1.On the device control panel, press Setup.
2.Press the arrow key to move down to Print Report, and then press OK.
3.Press the arrow key to move down to Fax Log, and then press OK.
4.Press OK again to print the log.
Cancel a fax
You can cancel a fax you are sending or receiving at any time.
To cancel a fax
▲Press Cancel on the device control panel to stop a fax you are sending or
receiving. If the device does not stop faxing, press Cancel again.
The device prints any pages it has already started printing and then cancels the
remainder of the fax. This can take a few moments.
To cancel a number you are dialing
▲Press Cancel to cancel a number you are currently dialing.
Cancel a fax 71
 
						

							8 Configure and manage
This section is intended for the administrator or individual who is responsible for
managing the device. This section contains information about the following topics.
This section contains the following topics:
•
Manage the device
•
Use device management tools
•
Understand the self-test diagnostic page
•
Understand the network configuration page
•
Configure network options
•
Set up faxing for the device
•
Configure the device (Windows)
•
Configure the device (Mac OS)
•
Set up the device for wireless communication
•
Uninstall and reinstall the software
Manage the device
The following, common tools can be used to manage the device. For information about
accessing and using the tools, see 
Use device management tools.
NOTE:Specific procedures might include other methods.
Windows
• Device control panel
• Printer driver
• Toolbox
Mac OS
• Device control panel
• HP Printer Utility
This section contains the following topics:
•
Monitor the device
•
Administer the device
72 Configure and manage 
 
						

							Monitor the device
This section provides instructions for monitoring the device.
Use this tool...to obtain the following information...
Device control panelObtain information about the status of jobs
that are being processed, the operating status
of the device, and the status of print cartridges.
Toolbox (Windows)Print cartridge information: Click the
Estimated Ink Levels tab to view the ink-
level information, and then scroll to display
the Cartridge Details button. Click the
Cartridge Details button to view information
about replacement print cartridges and
expiration dates.*
HP Printer Utility (Mac OS)Ink cartridge information: Open the
Information and Support panel and click
Supplies Status. *
* Ink level warnings and indicators provide estimates for planning purposes only.
When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
Administer the device
This section provides information about administering the device and modifying
settings.
Use this tool...to do the following...
Device control panel•Language and country/region: Press Setup,
and then open the Preferences menu. If you
do not see your country/region, press 99, and
then find your country/region in the list.
•Device control panel volume: Press Setup,
and then open the Preferences menu.
•Fax sound volume: Press Setup, and then
select Fax Sound Volume.
•Automatic report printing: Press Setup, and
then open the Advance Fax Setup menu.
•Set the dial type: Press Setup, and then open
the Basic Fax Setup menu.
•Set up redial options: Press Setup, and then
open the Advance Fax Setup menu.
•Set the date and time: Press Setup, press
Tools, and then press Date and Time.
Toolbox (Windows)Perform device maintenance tasks: Click the
Services tab.
Manage the device 73
 
						

							Use this tool...to do the following...
HP Printer Utility (Mac OS)•Change tray settings: Click Paper Handling
from the Printer Settings panel.
•Perform device maintenance tasks: Open
the Information and Support panel, and then
click the option for the task that you want to
perform.
Use device management tools
This section contains the following topics:
•
Toolbox (Windows)
•
Embedded Web server
•
HP Printer Utility (Mac OS)
Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE:The Toolbox can be installed from the Starter CD by selecting the full
installation option if the computer meets the system requirements.
This section contains the following topics:
•
Open the Toolbox
•
Toolbox tabs
Open the Toolbox
• From the HP Solution Center, click the Settings menu, point to Print Settings,
and then click Printer Toolbox.
• Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model
Name and then click Display Printer Toolbox.
Toolbox tabs
The Toolbox contains the following tabs.
TabsContents
Estimated Ink Level•Ink Level Information: Shows estimated ink
level for each cartridge.
NOTE:Ink level warnings and indicators
provide estimates for planning purposes only.
When you receive a low-ink warning message,
consider having a replacement cartridge
available to avoid possible printing delays. You
do not need to replace the print cartridges until
print quality becomes unacceptable.
•Shop Online: Provides access to a Web site
from which you can order printing supplies for
the device online.
Chapter 8
(continued)
74 Configure and manage 
 
						

							TabsContents
•Dial a cartridge: Shows telephone numbers
that you can call to order supplies for the
device. Telephone numbers are not available
for all countries/regions.
•Cartridge Details: Shows order numbers of
the installed print cartridges.
Services•Print Diagnostic Page: Allows you to print the
self-test diagnostic page of the device. This
page contains information about the device
and the supplies. For more information, see
Understand the self-test diagnostic page.
•Print a Test Page: Allows you to print the self-
test report of the device. This page contains
information about the device and print
cartridges. For more information, see
Understand the self-test diagnostic page.
•Align Print Cartridges: Guides you through
aligning the print cartridges. For more
information, see 
Align the print cartridges.
•Clean Print Cartridges: Guides you through
cleaning the print cartridgeys. For more
information, see 
Clean the print cartridges.
•Calibrate color: Allows you to calibrate the
colors that are printed.
Embedded Web server
When the device is connected to a network, you can use the embedded Web server to
view status information, change settings, and manage it from your computer.
NOTE:For a list of system requirements for the embedded Web server, see
Embedded Web server specifications.
Some settings might be restricted by the requirement for a password.
You can open and use the embedded Web server without being connected to the
Internet; however, some features will not be available.
This section contains the following topics:
•
To open the embedded Web server
•
Embedded Web server pages
To open the embedded Web server
You can open the embedded Web server by using these methods:
NOTE:To open the embedded Web server from the printer driver (Windows), or
the HP Printer Utility (Mac OS), the device must be on a network and must have an
IP address.
(continued)
Use device management tools 75
 
						

							•Web browser: In a supported Web browser on your computer, type the IP address
that has been assigned to the device.
For example, if the IP address is 123.123.123.123, type the following address into
the Web browser: http://123.123.123.123
The IP address for the device is listed on the self-test diagnostic page. For more
information, see 
Understand the network configuration page.
After opening the embedded Web server, you can bookmark it so that you can
return to it quickly in the future.
•HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional
Settings, and then click the Open Embedded Web Server button.
Embedded Web server pages
The embedded Web server contains pages that you can use to view product
information and change device settings. The pages also contain links to other e-
services.
Pages/buttonsContents
Information pageShows status information about the device, its ink
supplies and usage, and a log of device events
(such as errors).
Settings pageShows the settings that have been configured for
the device and gives you the ability to change
these settings.
Networking pageShows network status and the network settings that
have been configured for the device. These pages
only appear if the device is connected to a network.
For more information, see 
Configure network options.
Bluetooth pageShows the Bluetooth settings that have been
configured for the device and gives you the ability
to change these settings.
Support and Order Supplies buttonsSupport provides a number of support services.
Order Supplies connects you to online ordering of
supplies.
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to configure print settings, calibrate the device,
order supplies online, and find Web site support information.
This section contains the following topics:
•
Open the HP Printer Utility
•
HP Printer Utility panels
Chapter 8
76 Configure and manage