HP Officejet J6410 User Manual
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Podręcznik użytkownika HP Officejet J6400 All-in-One series User Guide
Copyright information © 2008 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett- Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Secure Digital memory card is supported by the product. SD Logo is a trademark of its proprietor. Safety information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the documentation that comes with the device. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water, or when you are wet. 6. Install the product securely on a stable surface.7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see Maintain andtroubleshoot. 9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. 10. Use only the external power adaptor/battery provided with the device. Accessibility The device provides a number of features that make it accessible for people with disabilities. Visual The device software is accessible for users with visual impairments or low vision through the use of your operating systems accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HPs commitment to product accessibility, visit HPs Web site at www.hp.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility.
Contents 1 Get started Find other resources for the product .........................................................................................9 Understand the device parts ...................................................................................................10 Front view .........................................................................................................................10 Printing supplies area .......................................................................................................11 Back view .........................................................................................................................11 Device control panel buttons and lights ............................................................................12 Connection information .....................................................................................................13 Turn off the device ..................................................................................................................14 2 Use the device Use device control panel menus .............................................................................................15 Device control-panel message types ......................................................................................16 Status messages ..............................................................................................................16 Warning messages ...........................................................................................................16 Error messages ................................................................................................................16 Critical error messages .....................................................................................................16 Change device settings ..........................................................................................................16 Use the HP Solution Center (Windows) ..................................................................................17 Use the HP photo and imaging software ................................................................................17 Load originals .........................................................................................................................18 Load an original on the scanner glass ..............................................................................19 Load an original in the automatic document feeder (ADF) ................................................19 Select print media ...................................................................................................................20 Tips for selecting and using print media ...........................................................................20 Understand specifications for supported media ................................................................21 Understand supported sizes .......................................................................................22 Understand supported media types and weights ........................................................24 Set minimum margins .......................................................................................................25 Load media .............................................................................................................................26 Print on special and custom-sized media ...............................................................................27 Print borderless ......................................................................................................................28 Set up speed-dial entries ........................................................................................................30 Set up fax numbers as speed-dial entries or groups ......................................................... 30 Set up speed-dial entries ............................................................................................30 Set up a speed-dial group ...........................................................................................30 Print and view a list of speed-dial entries ..........................................................................31 View a list of speed-dial entries ..................................................................................31 Install the duplexer .................................................................................................................32 3 Print Change print settings ..............................................................................................................33 Change settings from an application for current jobs (Windows) ......................................33 Change default settings for all future jobs (Windows) .......................................................33 Change settings (Mac OS) ...............................................................................................34 1
Print on both sides (duplexing) ...............................................................................................34 Guidelines for printing on both sides of a page .................................................................34 Perform duplexing .............................................................................................................34 Cancel a print job ....................................................................................................................35 4 Copy Make copies from the device control panel .............................................................................36 Change the copy settings .......................................................................................................36 Set the number of copies ........................................................................................................37 Set the copy paper size ..........................................................................................................37 Set the copy paper type ..........................................................................................................37 Change copy speed or quality ................................................................................................38 Resize an original to fit onto letter or A4 paper .......................................................................39 Copy a legal-size document onto letter paper ........................................................................39 Adjust the lightness and darkness of your copy ......................................................................40 Enhance blurred areas of your copy .......................................................................................40 Enhance light areas of your copy ...........................................................................................41 Cancel a copy job ...................................................................................................................41 5 Scan Scan an original ......................................................................................................................42 Scan an original to a program on a computer (direct connection) ..................................... 43 Scan an original to a memory device ................................................................................43 Use Webscan via embedded Web server ...............................................................................43 Scan from a TWAIN-compliant or a WIA-compliant program ..................................................43 Scan from a TWAIN-compliant program ...........................................................................44 Scan from a WIA-compliant program ................................................................................44 Edit a scanned original ...........................................................................................................44 Edit a scanned photo or graphic .......................................................................................44 Edit a scanned document using optical character recognition (OCR) software ................44 Change scan settings .............................................................................................................45 Cancel a scan job ...................................................................................................................45 6 Work with memory devices Insert a memory card ..............................................................................................................46 Print DPOF photos .................................................................................................................47 View photos ............................................................................................................................47 View photos using your computer .....................................................................................48 Print an index sheet from the device control panel .................................................................48 Save photos to your computer ................................................................................................48 2
7 Fax Send a fax ..............................................................................................................................49 Send a basic fax ...............................................................................................................50 Send a fax manually from a phone ...................................................................................50 Send a fax using monitor dialing .......................................................................................51 Send a fax from memory ..................................................................................................52 Schedule a fax to send later .............................................................................................52 Send a fax to multiple recipients .......................................................................................53 Send a fax to multiple recipients from the device control panel ..................................53 Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS) .............................................................................................................................53 Send a color original or photo fax .....................................................................................54 Change the fax resolution and Lighter / Darker settings .................................................54 Change the fax resolution ...........................................................................................55 Change the Lighter / Darker setting ..........................................................................56 Set new default settings ..............................................................................................56 Send a fax in Error Correction Mode ................................................................................56 Receive a fax ..........................................................................................................................57 Receive a fax manually .....................................................................................................57 Set up backup fax reception .............................................................................................58 Reprint received faxes from memory ................................................................................59 Poll to receive a fax ..........................................................................................................59 Forward faxes to another number .....................................................................................60 Set the paper size for received faxes ................................................................................61 Set automatic reduction for incoming faxes ......................................................................61 Block junk fax numbers .....................................................................................................61 Set the junk fax mode .................................................................................................62 Add numbers to the junk fax list ..................................................................................62 Remove numbers from the junk fax list .......................................................................63 Receive faxes to your computer (Fax to PC) ....................................................................63 Activate Fax to PC ......................................................................................................63 Modify Fax to PC settings ...........................................................................................64 Change fax settings ................................................................................................................65 Configure the fax header ..................................................................................................65 Set the answer mode (Auto answer) .................................................................................65 Set the number of rings before answering ........................................................................66 Change the answer ring pattern for distinctive ring ...........................................................66 Set the fax error correction mode .....................................................................................67 Set the dial type ................................................................................................................67 Set the redial options ........................................................................................................67 Set the fax speed ..............................................................................................................67 Fax over the Internet ............................................................................................................... 68 Test fax setup .........................................................................................................................69 Use reports .............................................................................................................................69 Print fax confirmation reports ............................................................................................70 Print fax error reports ........................................................................................................70 Print and view the fax log ..................................................................................................71 Cancel a fax ............................................................................................................................71 Contents 3
8 Configure and manage Manage the device .................................................................................................................72 Monitor the device ............................................................................................................73 Administer the device .......................................................................................................73 Use device management tools ...............................................................................................74 Toolbox (Windows) ...........................................................................................................74 Open the Toolbox .......................................................................................................74 Toolbox tabs ...............................................................................................................74 Embedded Web server .....................................................................................................75 To open the embedded Web server ...........................................................................75 Embedded Web server pages ....................................................................................76 HP Printer Utility (Mac OS) ...............................................................................................76 Open the HP Printer Utility ..........................................................................................77 HP Printer Utility panels ..............................................................................................77 Understand the self-test diagnostic page ................................................................................77 Understand the network configuration page ...........................................................................78 Channel range definitions .................................................................................................80 Configure network options ......................................................................................................80 Change basic network settings .........................................................................................80 Use the Wireless Setup Wizard ..................................................................................81 View and print network settings ..................................................................................81 Turn the wireless radio on and off ...............................................................................81 Change advanced network settings ..................................................................................81 Set link speed .............................................................................................................82 To View IP settings .....................................................................................................82 To Change IP settings ................................................................................................82 Set up faxing for the device ....................................................................................................82 Set up faxing (parallel phone systems) .............................................................................83 Choose the correct fax setup for your home or office .................................................84 Select your fax setup case ..........................................................................................85 Case A: Separate fax line (no voice calls received) ....................................................87 Case B: Set up the device with DSL ...........................................................................88 Case C: Set up the device with a PBX phone system or an ISDN line .......................89 Case D: Fax with a distinctive ring service on the same line ......................................89 Case E: Shared voice/fax line .....................................................................................90 Case F: Shared voice/fax line with voice mail .............................................................91 Case G: Fax line shared with computer modem (no voice calls received) ..................92 Case H: Shared voice/fax line with computer modem ................................................95 Case I: Shared voice/fax line with answering machine ...............................................99 Case J: Shared voice/fax line with computer modem and answering machine ......... 100 Case K: Shared voice/fax line with computer dial-up modem and voice mail ...........104 Serial-type fax setup .......................................................................................................106 4
Configure the device (Windows) ...........................................................................................106 Direct connection ............................................................................................................107 Install the software before connecting the device (recommended) ...........................107 Connect the device before installing the software .....................................................107 Share the device on a locally shared network ........................................................... 108 Network connection ........................................................................................................108 To install the device on a network .............................................................................109 To install the device software on client computers ....................................................109 To install the printer driver using Add Printer ............................................................110 Configure the device (Mac OS) ............................................................................................110 Install the software for network or direct connection .......................................................110 Share the device on a locally shared network ................................................................. 111 Set up the device for wireless communication ......................................................................112 Understand 802.11 wireless network settings ................................................................. 113 To set up wireless communication using the device control panel with wireless setup wizard ...................................................................................................................114 To set up wireless communication using the installer (Windows) ...................................114 To set up the device on a wireless network (Mac OS) ....................................................115 To turn off wireless communication ................................................................................115 Guidelines for reducing interference on a wireless network ............................................116 Guidelines for ensuring wireless network security ..........................................................116 To add hardware addresses to a WAP .....................................................................116 Other guidelines ........................................................................................................116 Uninstall and reinstall the software .......................................................................................117 9 Maintain and troubleshoot Work with print cartridges .....................................................................................................120 Supported print cartridges ..............................................................................................120 Handle the print cartridges ..............................................................................................121 Replace the print cartridges ............................................................................................121 Align the print cartridges .................................................................................................124 Clean the print cartridges ................................................................................................125 Clean the print cartridge contacts ...................................................................................126 Clean the area around the ink nozzles ...........................................................................128 Store printing supplies ....................................................................................................129 Clean the device ...................................................................................................................130 Clean the scanner glass .................................................................................................131 Clean the exterior ...........................................................................................................131 Clean the automatic document feeder ............................................................................131 General troubleshooting tips and resources .........................................................................134 Solve printing problems ........................................................................................................135 The device shuts down unexpectedly .............................................................................135 Error message appears on control-panel display ............................................................ 136 The device is not responding (nothing prints) .................................................................136 Device takes a long time to print .....................................................................................136 Blank or partial page printed ...........................................................................................137 Something on the page is missing or incorrect ...............................................................137 Placement of the text or graphics is wrong .....................................................................138 The device prints half a page, then ejects the paper ......................................................138 Contents 5
Poor print quality and unexpected printouts ..........................................................................138 Common poor quality printout problems .........................................................................139 Meaningless characters print ..........................................................................................139 Ink is smearing ................................................................................................................ 140 Ink is not filling the text or graphics completely ...............................................................141 Output is faded or dull colored ........................................................................................141 Colors are printing as black and white ............................................................................141 Wrong colors are printing ................................................................................................142 Printout shows bleeding colors .......................................................................................142 Colors do not line up properly .........................................................................................142 Lines or dots are missing from text or graphics ..............................................................143 Solve paper-feed problems ...................................................................................................143 Solve copy problems ............................................................................................................144 No copy came out ...........................................................................................................145 Copies are blank .............................................................................................................145 Documents are missing or faded ....................................................................................145 Size is reduced ...............................................................................................................145 Copy quality is poor ........................................................................................................146 Copy defects are apparent .............................................................................................146 The device prints half a page, then ejects the paper ......................................................147 Error messages appear ..................................................................................................147 Solve scan problems ............................................................................................................147 Scanner did nothing ........................................................................................................147 Scan takes too long ........................................................................................................148 Part of the document did not scan or text is missing .......................................................148 Text cannot be edited .....................................................................................................149 Error messages appear ..................................................................................................149 Scanned image quality is poor ........................................................................................149 Scan defects are apparent ..............................................................................................150 Solve fax problems ...............................................................................................................151 The fax test failed ...........................................................................................................151 Solve network problems .......................................................................................................163 Solve wireless problems .......................................................................................................165 Solve photo (memory card) problems ...................................................................................166 The device cannot read the memory card ......................................................................166 The device cannot read photos on the memory card ......................................................167 The device prints half a page, then ejects the paper ......................................................167 Troubleshoot installation issues ............................................................................................167 Hardware installation suggestions ..................................................................................167 Software installation suggestions .................................................................................... 168 Clear jams ............................................................................................................................169 Clear paper jams ............................................................................................................169 Avoid paper jams ............................................................................................................171 A HP supplies and accessories Order printing supplies online ...............................................................................................172 Supplies ................................................................................................................................172 Supported print cartridges ..............................................................................................172 HP media ........................................................................................................................172 6