HP Officejet J6410 User Manual
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7.Now you need to decide how you want the device to answer calls, automatically or manually: • If you set up the device to answer calls automatically, it answers all incoming calls and receives faxes. The device will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the device answers the call. To set up the device to answer calls automatically, turn on the Auto Answer setting. • If you set up the device to answer faxes manually, you must be available to respond in person to incoming fax calls or the device cannot receive faxes. To set up the device to answer calls manually, turn off the Auto Answer setting. 8.Run a fax test. NOTE:If your computer has two telephone ports on the back, you do not need to use a parallel splitter. You can plug the telephone into the “OUT” port on the computer dial-up modem. If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. If you use your phone line for voice, fax, and your computer dial-up modem, follow these directions to set up your fax. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1Telephone wall jack 2Parallel splitter 3DSL/ADSL filter 4Phone cord supplied with the device 5DSL/ADSL modem 6Computer 7Telephone Set up faxing for the device 97
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. To set up the device with a computer DSL/ADSL modem 1.Obtain a DSL filter from your DSL provider. NOTE:Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls. 2.Using the phone cord supplied in the box with the devices, connect one end to the DSL filter, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE:If you do not use the supplied cord to connect from the DSL filter to the device, you might not be able to fax successfully. This special phone cord is different from phone cords you might already have in your home or office. 3.If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the device, and then connect a phone to this port. 4.Connect the DSL filter to the parallel splitter. 5.Connect the DSL modem to the parallel splitter. 6.Connect the parallel splitter to the wall jack. 7.Run a fax test. When the phone rings, the device automatically answers after the number of rings you set in the Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine and receives the fax. Chapter 8 98 Configure and manage
Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the device as described in this section. Figure 8-9 Back view of the device 1Telephone wall jack 2Use the phone cord provided to connect to the 1-LINE port on the back of the device 3Answering machine 4Telephone (optional) To set up the device with a shared voice/fax line with answering machine 1.Remove the white plug from the port labeled 2-EXT on the back of the device. 2.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE:If you do not connect your answering machine directly to the device, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to receive faxes with the device. 3.Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 4.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. NOTE:If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the device. You can use standard phone cords for these connections. 5.Turn on the Auto Answer setting. Set up faxing for the device 99
6.Set your answering machine to answer after a low number of rings. 7.Change the Rings to Answer setting on the device to the maximum number of rings supported by your device. (The maximum number of rings varies by country/ region.) 8.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The device monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the fax; if there are no fax tones, the device stops monitoring the line and your answering machine can record a voice message. Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem and answering machine connected on this phone line, set up the HP device as described in this section. NOTE:Since your computer dial-up modem shares the phone line with the HP device, you cannot use both your modem and the device simultaneously. For example, you cannot use the HP device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet. •Shared voice/fax line with computer dial-up modem and answering machine • Shared voice/fax line with computer DSL/ADSL modem and answering machine Shared voice/fax line with computer dial-up modem and answering machine There are two different ways to set the HP device with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one phone port, you will need to purchase a parallel splitter, as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Figure 8-10 Example of a parallel splitter Chapter 8 100 Configure and manage
• If your computer has one phone port, set up the HP device as described below. Figure 8-11 Back view of the device 1Telephone wall jack 2Telephone cord connected to the parallel splitter 3Parallel splitter 4Telephone (optional) 5Answering machine 6Computer with modem 7Use the phone cord supplied in the box with the device to connect to the 1-LINE port To set up the device on the same phone line as a computer with one phone port 1.Remove the white plug from the port labeled 2-EXT on the back of the HP device. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device. 3.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE:If you do not connect your answering machine directly to the device, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with the device. 4.Using the phone cord supplied in the box with the HP device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP device. NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. Set up faxing for the device 101
5.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. NOTE:If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the device. You can use standard phone cords for these connections. 6.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the device will not be able to receive faxes. 7.Turn on the Auto Answer setting. 8.Set your answering machine to answer after a low number of rings. 9.Change the Rings to Answer setting on the HP device to the maximum number of rings supported by your HP device. (The maximum number of rings varies by country/region.) 10.Run a fax test. NOTE:If you are using a computer with two telephone ports, you do not need a parallel splitter. You can plug the answering machine into the “OUT” port on the back of the computer. When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The device monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the fax; if there are no fax tones, the device stops monitoring the line and your answering machine can record a voice message. Shared voice/fax line with computer DSL/ADSL modem and answering machine 1Telephone wall jack 2Parallel splitter Chapter 8 102 Configure and manage
3DSL/ADSL filter 4Phone cord provided with the device connected to the 1-LINE port on the back of the device 5DSL/ADSL modem 6Computer 7Answering machine 8Telephone (optional) NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. To set up the device with a computer DSL/ADSL modem 1.Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE:Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service will need to be connected to additional DSL/ ADSL filters, otherwise you will experience noise when making voice calls. 2.Using the phone cord supplied in the box with the device, connect one end to the DSL/ADSL filter, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE:If you do not use the supplied cord to connect from the DSL/ADSL filter to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3.Connect the DSL/ADSL filter to the splitter. 4.Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE:If you do not connect your answering machine directly to the device, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to receive faxes with the device. 5.Connect the DSL modem to the parallel splitter. 6.Connect the parallel splitter to the wall jack. 7.Set your answering machine to answer after a low number of rings. (continued) Set up faxing for the device 103
8.Change your Rings to Answer setting on the device to the maximum number of rings supported by the device. NOTE:The maximum number of rings varies by country/region. 9.Run a fax test. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The device monitors the call during this time, “listening” for fax tones. If incoming fax tones are detected, the device will emit fax reception tones and receive the fax; if there are no fax tones, the device stops monitoring the line and your answering machine can record a voice message. If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. Case K: Shared voice/fax line with computer dial-up modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up the device as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Since your computer dial-up modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet. There are two different ways to set up the device with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Figure 8-12 Example of a parallel splitter Chapter 8 104 Configure and manage
• If your computer has two phone ports, set up the device as described below. Figure 8-13 Back view of the device 1Telephone wall jack 2Use the phone cord supplied in the box with the device to connect to the 1-LINE port 3Parallel splitter 4Computer with modem 5Telephone To set up the device on the same phone line as a computer with two phone ports 1.Remove the white plug from the port labeled 2-EXT on the back of the device. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device. 3.Connect a phone to the OUT port on the back of your computer dial-up modem. 4.Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the device will not be able to receive faxes. 6.Turn off the Auto Answer setting. 7.Run a fax test. Set up faxing for the device 105
You must be available to respond in person to incoming fax calls, or the device cannot receive faxes. Serial-type fax setup For information on setting up the device for faxing using a serial-type phone system, see the Fax Configuration Web site for your country/region. Austriawww.hp.com/at/faxconfig Germanywww.hp.com/de/faxconfig Switzerland (French)www.hp.com/ch/fr/faxconfig Switzerland (German)www.hp.com/ch/de/faxconfig United Kingdomwww.hp.com/uk/faxconfig Finlandwww.hp.fi/faxconfig Denmarkwww.hp.dk/faxconfig Swedenwww.hp.se/faxconfig Norwaywww.hp.no/faxconfig Netherlandswww.hp.nl/faxconfig Belgium (Dutch)www.hp.be/nl/faxconfig Belguim (French)www.hp.be/fr/faxconfig Portugalwww.hp.pt/faxconfig Spainwww.hp.es/faxconfig Francewww.hp.com/fr/faxconfig Irelandwww.hp.com/ie/faxconfig Italywww.hp.com/it/faxconfig Configure the device (Windows) NOTE:Microsoft Internet Explorer 6.0 or higher must be installed on the computer system to run the installation program. In addition, you must have administrator privileges to install a printer driver on Windows 2000, Windows XP, or Windows Vista. When setting up the device, HP recommends that you connect it after you install the software because the installation program is designed to provide you with the easiest setup experience. However, if you have connected the cable first, see Connect the device before installing the software. This section contains the following topics: • Direct connection • Network connection Chapter 8 106 Configure and manage