HP Officejet J6410 User Manual
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B Support and warranty Obtain electronic support ......................................................................................................173 Warranty ...............................................................................................................................174 Obtain HP telephone support ...............................................................................................175 Before you call ................................................................................................................175 Support process .............................................................................................................. 175 HP support by phone ......................................................................................................175 Phone support period ...............................................................................................176 Telephone support numbers .....................................................................................176 Placing a call .............................................................................................................177 After the phone support period .................................................................................177 Additional warranty options .............................................................................................177 HP Quick Exchange Service (Japan) ..............................................................................178 HP Korea customer support ...........................................................................................178 Prepare the device for shipment ...........................................................................................179 Remove the device control-panel faceplate ....................................................................179 Remove the print cartridges before shipment .................................................................180 Remove the duplexer ......................................................................................................181 Remove the output tray ..................................................................................................182 Pack the device ....................................................................................................................182 C Device specifications Physical specifications ..........................................................................................................184 Product features and capacities ...........................................................................................184 Processor and memory specifications ..................................................................................185 System requirements ............................................................................................................185 Network protocol specifications ............................................................................................186 Embedded Web server specifications ................................................................................... 186 Print specifications ................................................................................................................187 Copy specifications ...............................................................................................................187 Fax specifications .................................................................................................................187 Scan specifications ...............................................................................................................188 Environmental specifications ................................................................................................188 Electrical specifications .........................................................................................................188 Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............188 Memory card specifications ..................................................................................................189 D Regulatory information FCC statement .....................................................................................................................191 Notice to users in Korea .......................................................................................................191 VCCI (Class B) compliance statement for users in Japan ....................................................192 Notice to users in Japan about the power cord .....................................................................192 Toxic and hazardous substance table ..................................................................................192 LED indicator statement .......................................................................................................192 Noise emission statement for Germany ................................................................................193 Notice to users of the U.S. telephone network: FCC requirements ....................................... 194 Notice to users of the Canadian telephone network .............................................................195 Notice to users in the European Economic Area ..................................................................196 Notice to users of the German telephone network ................................................................196 Australia wired fax statement ................................................................................................196 Contents 7
Regulatory information for wireless products ........................................................................197 Exposure to radio frequency radiation ............................................................................197 Notice to users in Brazil ..................................................................................................197 Notice to users in Canada ..............................................................................................197 Notice to users in Taiwan ...............................................................................................198 European Union regulatory notice ..................................................................................199 Regulatory model number ....................................................................................................199 Declaration of conformity ......................................................................................................200 Environmental product stewardship program .......................................................................201 Paper use .......................................................................................................................201 Plastics ...........................................................................................................................201 Material safety data sheets .............................................................................................201 Recycling program ..........................................................................................................201 HP inkjet supplies recycling program ..............................................................................201 Disposal of waste equipment by users in private households in the European Union ....202 Energy Star® notice ........................................................................................................ 203 Index...........................................................................................................................................204 8
1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts • Turn off the device Find other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources: ResourceDescriptionLocation Setup posterProvides illustrated setup information.A printed version of the document is provided with the device. Readme file and release notesProvide late-breaking information and troubleshooting tips.Included on the Starter CD. Toolbox (Microsoft® Windows®)Provides information about print cartridge health and access to maintenance services. For more information, see Toolbox (Windows). The Toolbox is typically installed with the device software as an available installation option. HP Printer Utility (Mac OS)Contains tools to configure print settings, calibrate the device, clean the print cartridges, print the configuration page, order supplies online, and find support information from the Web site. For more information, see HPPrinter Utility (Mac OS). The HP Printer Utility is typically installed with the device software. Device control panelProvides status, error, and warning information about operations.For more information, seeDevice control panel buttonsand lights. Logs and reportsProvides information about events that have occurred.For more information, seeMonitor the device. Self-Test diagnostic page•Device information: ◦Product name ◦Model number For more information, seeUnderstand the self-testdiagnostic page. Get started 9
ResourceDescriptionLocation ◦Serial number ◦Firmware version number •Number of pages printed from the trays and accessories •Ink levels HP Web sitesProvide the latest printer software, and product and support information.www.hp.com/support www.hp.com HP telephone supportLists information to contact HP. During the warranty period, this support is often free of charge.For more information, seeObtain HP telephone support. HP photo and imaging software helpProvides information about using the software.For more information, seeUse the HP photo andimaging software. Understand the device parts This section contains the following topics: • Front view • Printing supplies area • Back view • Device control panel buttons and lights • Connection information Front view Chapter 1 (continued) 10 Get started
1Automatic document feeder (ADF) 2Device control panel 3Memory card slots 4Output tray extension 5Output tray 6Input tray 7Scanner glass 8Scanner lid Printing supplies area 1Print-carriage access door 2Print cartridges Back view Understand the device parts 11
1Duplexer 2Duplexer latch 3Ethernet port 4Power input 51-Line (fax), 2-EXT (phone) 6Rear universal serial bus (USB) port 7Document feeder tray Device control panel buttons and lights The following diagram and related table provide a quick reference to the device control panel features. LabelName and Description 1Scan To: Presents the Scan To menu for selecting a scan destination. 2START SCAN: Starts a scan job and sends it to the destination you selected using the Scan To button. 3PRINT PHOTOS: Selects the photo function. Use this button to print photos from a memory card. 4START COPY Black: Starts a black-and-white copy job. 5START COPY Color: Starts a color copy job. 6Setup: Presents the Setup Menu for generating reports and other maintenance settings, and accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen. 7Back: Moves you one level up in the menu. 8Left arrow: Decreases values on the display. 9OK: Selects a menu or a setting on the display. 10Right arrow: Increases values on the display. 11Cancel: Stops a job, exits a menu, or exits settings. 12Speed Dial: Selects a speed-dial number. Chapter 1 12 Get started
LabelName and Description 13START FAX Black: Starts a black-and-white fax job. 14START FAX Color: Starts a color fax job. 15One-touch speed-dial buttons: Access the first five speed-dial numbers. 16Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks while performing a job. When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord. 17Auto answer light: When this is lit, the device automatically answers incoming phone calls. When off, the device does not answer any incoming fax calls. 18Auto Answer: When this button is lit, the device automatically answers incoming phone calls. When off, the device does not answer any incoming fax calls. 19The button name and functionality depends on the country/region in which the device is sold. Resolution: Adjusts the resolution for the fax you are sending. Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for managing unwanted fax calls. You are required to subscribe to a caller ID service to use this feature. 20Redial/Pause: Redial the most recently dialed number, or insert a 3-second pause in a fax number. 21Fax Menu: Presents the Fax menu for selecting fax options. 22Keypad: Enters values. 23Attention light: When blinking, the attention light indicates an error has occurred that requires your attention. 24Display: View menus and messages. 25Print cartridge indicators: Indicates which print cartridge needs servicing. 26Quality: Selects Best, Normal, or Fast quality for copying. 27Copy Menu: Presents the Copy menu for selecting options. 28Photo Menu: Presents the Photo menu for selecting options. Connection information DescriptionRecommended number of connected computers for best performanceSupported software featuresSetup instructions USB connectionOne computer connected with a USB cable to the rear USB 2.0 high-speed port on the device.All features are supported.Follow the setup poster guide for detailed instructions. Ethernet (wired) connectionUp to five computers connected to the device using a hub or router.All features are supported, including Webscan.Follow the instructions in the getting started (continued) Understand the device parts 13
DescriptionRecommended number of connected computers for best performanceSupported software featuresSetup instructions guide, and then seeConfigure networkoptions in this guide for further instructions. Printer sharingUp to five computers. The host computer must be turned on at all times, or the other computers cannot print to the device.All features resident on the host computer are supported. Only print is supported from the other computers.Follow the instructions in Share the device on alocally shared network. 802.11 wirelessUp to five computers connected to the device using a hub or router.All features are supported, including Webscan.Follow the instructions in Set up the device forwireless communication. Turn off the device The device has two off modes. The soft off is a mode that draws a very small amount of electricity and allows for a faster boot-up time than starting from a hard off. The hard off mode draws no electricity. Both modes only are deactivated using the Power button. Chapter 1 (continued) 14 Get started
2 Use the device This section contains the following topics: • Use device control panel menus • Device control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Print on special and custom-sized media • Print borderless • Set up speed-dial entries • Install the duplexer Use device control panel menus The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use. •Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded. •Copy menu: Menu options include: ◦Selecting copy quantities ◦Reducing/enlarging ◦Selecting media type and size •Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax menu. Menu options include: ◦Modifying resolution ◦Lightening/darkening ◦Sending delayed faxes ◦Setting up new defaults •Photo menu: Menu options include: ◦Selecting print options ◦Using special features ◦Editing ◦Transferring to a computer ◦Selecting a proof sheet Use the device 15
Device control-panel message types This section contains the following topics: • Status messages • Warning messages • Error messages • Critical error messages Status messages Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message READY appears if the device is turned on. Warning messages Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is a low ink warning. These messages appear until you resolve the condition. Error messages Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing. If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service. For more information, see Support and warranty. Critical error messages Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see Support and warranty. Change device settings You can change the device settings from these places: • From the device control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see Use the HP photo and imaging software. NOTE:When you are configuring settings in HP Solution Center or in the HP Device Manager, you cannot see the settings that have been configured from the device control panel (such as the scan settings). Chapter 2 16 Use the device