HP Officejet J6410 User Manual
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To change the ECM setting from the device control panel 1.Press Setup. 2.Press 5, and then press 6. This selects Advanced Fax Setup and then selects Error Correction Mode. 3.Press to select On or Off. 4.Press OK. Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages. NOTE:If you are copying a document when a fax arrives, the fax is stored in the device memory until the copying finishes. This can reduce the number of fax pages stored in memory. This section contains the following topics: • Receive a fax manually • Set up backup fax reception • Reprint received faxes from memory • Poll to receive a fax • Forward faxes to another number • Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block junk fax numbers • Receive faxes to your computer (Fax to PC) Receive a fax manually When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE:You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: • Directly connected to the device (on the 2-EXT port) • On the same phone line, but not directly connected to the device Receive a fax57
To receive a fax manually 1.Make sure the device is turned on and you have paper loaded in the input tray. 2.Remove any originals from the document feeder tray. NOTE:The automatic document feeder must be empty to receive a fax. If there are documents in the document feeder, then receiving the fax will be unsuccessful. 3.Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the device answers. Or, turn off the Auto Answer setting so that the device does not automatically answer incoming calls. 4.If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5.When you hear fax tones from a sending fax machine, do the following: a. Press START FAX Black or START FAX Color on the device control panel. b. When prompted, select Fax Receive. c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission. Set up backup fax reception Depending on your preference and security requirements, you can set up the device to store all the faxes it receives, only the faxes it receives while the device is in an error condition, or none of the faxes it receives. The following Backup Fax Reception modes are available: OnThe default setting. When Backup Fax Reception is On, the device stores all received faxes in memory. This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory. NOTE:When device memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the device stops answering incoming fax calls. NOTE:If you receive a fax that is too large, such as a very detailed color photo, it might not be stored in memory due to memory limitations. On Error OnlyCauses the device to store faxes in memory only if an error condition exists that prevents the device from printing the faxes (for example, if the device runs out of paper). The device continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the device stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory. OffFaxes are never stored in memory. For example, you might want to turn off Backup Fax Reception for security purposes. If an error condition occurs that prevents the device from printing (for example, the device runs out of paper), the device stops answering incoming fax calls. Chapter 7 58 Fax
NOTE:If Backup Fax Reception is enabled and you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the device was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log. The Fax Log is not deleted when the device is turned off. NOTE:If you turn on Fax to PC, set Backup Fax Reception to On. If you set Backup Fax Reception to On Error Only or Off, then the backup fax reception will attempt to save color faxes. To set backup fax reception from the device control panel 1.Press Setup. 2.Select Advance Fax Setup, and then select Backup Fax Reception. 3.Press the right arrow button to select On, On Error Only, or Off. 4.Press OK. Reprint received faxes from memory If you set the Backup Fax Reception mode to On, the received faxes are stored in memory, whether the device has an error condition or not. NOTE:After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the device does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes. Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout. To reprint faxes in memory from the device control panel 1.Make sure you have paper loaded in the input tray. 2.Press Setup. 3.Select Tools, and then select Reprint Faxes in Memory. The faxes are printed in the reverse order from which they were received with the most recently received fax printed first, and so on. 4.If you want to stop reprinting the faxes in memory, press Cancel. To delete all the faxes in memory from the device control panel ▲Turn off the device by pressing the Power button. All faxes stored in memory are deleted from memory when you turn off the power. Poll to receive a fax Polling allows the HP All-in-One to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the HP All-in-One calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send. Receive a fax59
NOTE:The HP All-in-One does not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the device it is polling in order to receive the fax. Make sure the device you are polling does not have a pass code set up (or has not changed the default pass code) or the HP All-in-One will not be able to receive the fax. To set up poll to receive a fax from the device control panel 1.In the Fax area, press Fax Menu repeatedly until How to Fax appears. 2.Press until Poll to Receive appears, and then press OK. 3.Enter the fax number of the other fax machine. 4.Press START FAX Black or START FAX Color. NOTE:If you press START FAX Color but the sender sent the fax in black and white, the device prints the fax in black and white. Forward faxes to another number You can set up the device to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes. To forward faxes from the device control panel 1.Press Setup. 2.Select Advance Fax Setup, and then select Fax Forwarding Black Only. 3.Press the right arrow button until On-Forward or On-Print & Forward appears, and then press OK. • Choose On-Forward if you want to forward the fax to another number without printing a backup copy on the device. NOTE:If the device is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the device prints the fax. If you set up the device to print error reports for received faxes, it will also print an error report. • Choose On-Print & Forward to print a backup copy of your received fax while forwarding the fax to another number. 4.At the prompt, enter the number of the fax machine that will receive the forwarded faxes. Chapter 7 60 Fax
5.At the prompt, enter a start time and date and a stop time and date. 6.Press OK. Fax Forwarding appears on the control-panel display. If the device loses power when Fax Forwarding is set up, it saves the Fax Forwarding setting and phone number. When power is restored to the device, the Fax Forwarding setting is still On. NOTE:You can cancel fax forwarding by pressing Cancel on the device control panel when the Fax Forwarding message is visible on the display, or you can select Off from the Fax Forwarding Black Only menu. Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only. NOTE:If an incorrect paper size is loaded in the input tray when you receive a fax, the fax does not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax. To set the paper size for received faxes from the device control panel 1.Press Setup. 2.Select Basic Fax Setup and then select Fax Paper Size. 3.Press to select an option, and then press OK. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP All-in-One does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the input tray. To set automatic reduction from the device control panel 1.Press Setup. 2.Select Advanced Fax Setup and then select Automatic Reduction. 3.Press to select Off or On. 4.Press OK. Block junk fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the device does not print faxes received from those numbers. When an incoming fax call is received, the device compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) Receive a fax61
NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker Set Up does not appear in the Basic Fax Setup menu. NOTE:If no phone numbers are added in the Caller ID list, it is assumed that the user has not signed up for the Caller ID service with the phone company. This section contains the following topics: • Set the junk fax mode • Add numbers to the junk fax list • Remove numbers from the junk fax list Set the junk fax mode By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID service through your phone provider, or do not want to use this feature, you can turn off this setting. To set the junk fax mode ▲Press the Junk Fax Blocker button, select the Block Junk Fax option, and then select On or Off. Add numbers to the junk fax list There are two ways to add a number to your junk list. You can select numbers from your caller ID history, or you can enter new numbers. The numbers in your junk list are blocked if Block Junk Fax mode is set to On. To select a number from the caller ID list 1.Press Setup. 2.Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3.Press Add number to Junk List, and then press Select Number. 4.Press the right arrow button to scroll through the numbers from which you have received faxes. When the number you want to block appears, press OK to select it. 5.When the Select Another? prompt appears, do one of the following: •If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. •If you are done, press No. To manually enter a number to block 1.Press Setup. 2.Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3.Press Add number to Junk List, and then press Enter Number. Chapter 7 62 Fax
4.Use the keypad to enter a fax number to block, and then press OK. Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. 5.When the Enter Another? prompt appears, do one of the following: •If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. •If you are done, press No. Remove numbers from the junk fax list If you no longer want to block a fax number, you can remove a number from your junk fax list. To remove numbers from the list of junk fax numbers 1.Press Setup. 2.Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3.Press Remove Number from Junk List. 4.Press the right arrow button to scroll through the numbers you have blocked. When the number you want to remove appears, press OK to select it. 5.When the Delete Another? prompt appears, do one of the following: •If you want to remove another number from the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. •If you are done, press No. Receive faxes to your computer (Fax to PC) Use Fax to PC to automatically receive faxes and save faxes directly to your computer. With Fax to PC, you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get a notification with a link to the folder where the fax is saved. The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the senders information, Y is the date, and Z is the time that the fax was received. NOTE:Fax to PC is available for receiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer. NOTE:Fax to PC is only supported on Windows. This section contains the following topics: • Activate Fax to PC • Modify Fax to PC settings Activate Fax to PC Use the Fax to PC Setup Wizard to activate Fax to PC. The Fax to PC Setup Wizard can be started from the Solution Center. Receive a fax63
NOTE:If you turn on Fax to PC, make sure the Backup Fax Reception is set to On. Fax to PC requirements: • The administrator program, the computer that activated the Fax to PC feature, must be on at all times. Only one computer can act as the Fax to PC administrator computer. • The destination folders computer or server, if different than the Fax to PC administrator computer, must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode. • HP Digital Imaging monitor in Windows Taskbar must be on at all times. • Paper must be loaded in the input tray. To start the Fax to PC Setup Wizard from the Solution Center 1.Open the Solution Center. For more information, see Use the HP Solution Center (Windows). 2.Select Settings, and then select Fax to PC Setup Wizard. 3.Follow the onscreen instructions to set up Fax to PC. Modify Fax to PC settings You can update the Fax to PC settings from your computer at any time from the Fax settings page in the Solution Center. You can turn off Fax to PC and disable printing faxes from the device control panel. To modify Fax to PC settings from the device control panel 1.Press the Setup button, select Basic Fax Settings, and then Fax to PC. 2.Select the setting that you want to change. You can change the following settings: •View PC hostname: View the name of the computer that is set up to administer Fax to PC. •Turn Off: Turn off Fax to PC. NOTE:Use the Solution Center to turn on Fax to PC. •Disable Fax Print: Choose this option to print faxes as they are received. If you turn off printing, color faxes will still print. To modify Fax to PC settings from the Solution Center 1.Open the Solution Center. For more information, see Use the HP Solution Center (Windows). 2.Select Settings, and then select Fax Settings. 3.Select the Fax to PC Settings tab. 4.Make any changes to the settings you want to modify. Press OK. NOTE:Any changes you make will overwrite the original settings. Chapter 7 64 Fax
Change fax settings After completing the steps in the getting started guide that came with the device, use the following steps to change the initial settings or to configure other options for faxing. This section contains the following topics: • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring pattern for distinctive ring • Set the fax error correction mode • Set the dial type • Set the redial options • Set the fax speed Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the device control panel, as described here. NOTE:In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1.Press Setup. 2.Press Basic Fax Setup, and then press Fax Header. 3.Enter your personal or company name using the numeric keypad, and then press OK. 4.Enter your fax number by using the numeric keypad, and then press OK. Set the answer mode (Auto answer) The answer mode determines whether the device answers incoming calls. • Turn on the Auto Answer setting if you want the device to answer faxes automatically. The device answers all incoming calls and faxes. • Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call or the device does not receive faxes. To set the answer mode to manual or automatic via the device control panel ▲Press Auto Answer to turn the light on or off, as appropriate for your setup. When the Auto Answer light is on, the device answers calls automatically. When the light is off, the it does not answer calls. Change fax settings65
Set the number of rings before answering If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered. The Rings to Answer setting is important if you have an answering machine on the same phone line as the device, because you want the answering machine to answer the phone before the device does. The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine. For example, set your answering machine to a low number of rings and the device to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the device monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message. To set the number of rings before answering via the device control panel 1.Press Setup. 2.Press Basic Fax Setup, and then press Rings to Answer. 3.Enter the appropriate number of rings by using the keypad, or press the left or right arrow button to change the number of rings. 4.Press OK to accept the setting. Change the answer ring pattern for distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the device to answer incoming calls that have a specific ring pattern. If you connect the device to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the device detects the specified ring pattern, it answers the call and receives the fax. If you do not have a distinctive ring service, use the default ring pattern, which is All Rings. NOTE:The HP fax cannot receive faxes when the main phone number is off the hook. To change the answer ring pattern for distinctive ring via the device control panel 1.Verify that the device is set to answer fax calls automatically. 2.Press Setup. 3.Press Advance Fax Setup, and then press Distinctive Ring. 4.Press the right arrow button to select an option, and then press OK. When the phone rings with the ring pattern assigned to your fax line, the device answers the call and receives the fax. Chapter 7 66 Fax