HP Officejet 4500 User Manual

There is a blank page in the file
Check the file to make sure there is no blank page.
Something on the page is missing or incorrect
Check the margin settings
Make sure the margin settings for the document do not exceed the printable area of the
device. For more information, see 
Set minimum margins.
Check the color print settings
Make sure Print in Grayscale is not selected in the print driver.
Check the device location and length of USB cable
High electromagnetic fields (such as those generated by USB...

electromagnetic fields. Also, it is recommended that you use a USB cable that is less than
3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.
If the above solutions do not work, the problem may be caused by the inability of the
application to interpret print settings properly. See the release notes for known software
conflicts, refer to the applications documentation, or contact the software manufacturer
for specific help.
The device prints half a page, then ejects the...

The images below show the difference between vertical and horizontal streaking.
Horizontal StreaksVertical streaks
NOTE:Streaks on a copied document commonly appear when the scanner glass
or the plastic strip in the automatic document feeder (ADF) is dirty. For information
about cleaning the scanner glass and plastic strip in the ADF, see 
Clean the scanner
glass and To clean the plastic strip inside the automatic document feeder,
respectively.
Use paper or other print media that is appropriate for the...

Step 1: Check the print quality settings
The print quality settings in the product software might not be optimized for the type of
document you are printing. Follow these steps to check these settings.
If the issue persists, continue to the next solution 
Step 2: Check the Print in Grayscale
setting.
Windows
1.In the software program from which you want to print, click the File menu, click
Print, and then click Setup, Properties, or Preferences.
(Specific options might vary depending on the application...

Mac OS X
1.From the File menu in your software application, choose Print.
2.Choose Paper Type/Quality from the pop-up menu (located below the Orientation
setting in Mac OS X v10.5).
3.In the Color Options area, make sure the Color setting is not set to Grayscale.
Solution 5: Check estimated ink levels and replace low or empty ink cartridges
Follow these steps to check the estimated ink levels on your product, and then replace
low cartridges according to the results.
For more information about checking...

Print Quality Diagnostic Report
1.Load regular, white, letter-size or A4 paper
2.On the product control panel, press 
 (Setup), select Print Report, select Print
Quality, and then press OK.
3.Evaluate the Print Quality Diagnostic Report:
aInk level
bColor bars
cLarge-font text
dAlignment pattern
a.Ink level: Look at the Ink level boxes to double-check cartridge ink levels. If a
box is completely white, you might need to replace that ink cartridge.
Example Ink Level - Black is low - replace. Tri-color  is...

 
b.Color bars: Look at the color bars in the middle of the page. You should see
seven color bars. These bars should have sharp edges, should be solid (not
streaked with white or other colors), and should be uniform in color throughout.
Example of Good Color Bars: All bars are solid, sharp-edged, and extend with uniform
color across the entire page. The printer is operating correctly.
•The top black bar is printed by the Black Ink Cartridge
•The colored bars are printed by the Tri-color Ink Cartridge...

To prevent problems causing ragged bars on the PQ Diagnostic Report, try the
following solutions:
• Avoid leaving un-taped ink cartridges outside of the printer for an extended
period of time. For more information about handling ink cartridges, see 
Handle
the ink cartridges.
•
Always turn off the product using the 
 (Power) button, which prevents air
from getting into the cartridges. For more information about turning off the
product, see 
Turn off the device.
 
Regular white streaks in the bars
Example...

Examples of bad large-font text
The letters are jagged.
The letters are smeared.
The letters are ragged on one end.
d.Alignment pattern: If the color bars and large-font text look OK and the ink
cartridges are not empty, look at the alignment pattern directly above the color
bars.
Example of a good alignment pattern.
The lines are straight.
Example of a bad alignment pattern
Poor print quality and unexpected printouts 85
 

The lines are jagged.
Chapter 7
86 Solve a problem