HP LaserJet Enterprise P3015 User Manual
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7.Push down on the DIMM until both latches engage the DIMM. XOX O XO XO XOXO XOX O XO XO XOXO X O XO XO XOX O XO XO XO XO XOXO XO XO XO XO XO XO XO XOXO XO XO XO XOXO XO XOXO XO X O XO XOXO XO XOXO XO XOXOXO XO XO XO XO XO XIOXIOXIXO OXIXO XI OXIO XI OXI O XIX O OXIXO XI OXIO XI OXIO XIXO OXIXO XI OXIO XIO XIO XIXO OXIXO XIO XIO NOTE: If you have difficulty inserting the DIMM, make sure the notch on the bottom of the DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure you are using the correct type of DIMM. 8. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the product until it latches into place. 2 1 ENWW Install memory, internal USB devices, and external I/O cards 129
9.Reconnect the interface cables and the power cord. 10.Turn the product on. Check DIMM installation After installing the DIMM, make sure that the installation was successful. 1.Turn the product on. Check that the Ready light is illuminated after the product has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. See Interpret control-panel messages on page 147. 2. Print a configuration page (see Print the information and show-me-how pages on page 108). 3. Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation. If the amount of memory has not increased, the DIMM might not be installed correctly, or the DIMM might be defective. Repeat the installation procedure. If necessary, install a different DIMM. NOTE: If you installed a product language (personality), check the Installed Personalities and Options section on the configuration page. This area should list the new product language. Save resources (permanent resources) Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off. Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS. ● Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on. ● Send permanent resources to the product only at the beginning of a print job and not while the product is printing. 130 Chapter 9 Manage and maintain the product ENWW
NOTE:Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages. Enable memory for Windows 1. Windows XP and Windows Server 2003 (using the default Start menu view) : Click Start, click Settings , and then click Printers and Faxes . -or- Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view) : Click Start , click Settings , and then click Printers. -or- Windows Vista : Click Start, click Control Panel , and then in the category for Hardware and Sound click Printer . 2. Right-click the driver icon, and then select Properties. 3. Click the Device Settings tab. 4. Expand the area for Installable Options. 5. Next to Printer Memory , select the total amount of memory that is installed. 6. Click OK. ENWW Install memory, internal USB devices, and external I/O cards 131
Install internal USB devices The product has two internal USB ports. 1.Turn the product off and disconnect the power cord. 2 1 2.Disconnect all interface cables. 132 Chapter 9 Manage and maintain the product ENWW
3.Remove the right-side panel by sliding it towards the rear of the product to unlatch it. 2 1 4.Locate the USB ports near the bottom of the formatter board. Insert the USB device into one of the ports. ENWW Install memory, internal USB devices, and external I/O cards 133
5.Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the product until it latches into place. 2 1 6.Reconnect the interface cables and the power cord. 7.Turn the product on. 134 Chapter 9 Manage and maintain the product ENWW
Install EIO cards Install an EIO card1.Turn off the product. 2. Remove the two screws and cover plate from the EIO slot on the back of the product. 3.Install the EIO card in the EIO slot and tighten the screws. ENWW Install memory, internal USB devices, and external I/O cards 135
4.If the EIO card requires a cable connection, connect the cable. 5.Turn on the product, and then print a configuration page to verify that the new EIO card is recognized. See Print the information and show-me-how pages on page 108. NOTE: When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an EIO card 1.Turn off the product. 2. Disconnect any cables from the EIO card. 3. Loosen the two screws from the EIO card, and then remove the EIO card from the EIO slot. 4. Place the cover plate from the EIO slot onto the back of the product. Insert and tighten the two screws. 5. Turn on the product. 136 Chapter 9 Manage and maintain the product ENWW
Clean the product During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems, such as toner specks or smearing (see Solve print- quality problems on page 182). Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the paper path Create and use the cleaning page1.Press the Menu button . 2. Press the up arrow or down arrow / to highlight the CONFIGURE DEVICE menu, and then press the OK button. 3. Press the up arrow or down arrow / to highlight the PRINT QUALITY menu, and then press the OK button. 4. If the product does not have automatic two-sided printing, press the up arrow or down arrow / to highlight the CREATE CLEANING PAGE option, and then press the OK button. If the product has automatic two-sided printing, go to step 5. 5. Press the up arrow or down arrow / to highlight the PROCESS CLEANING PAGE option, and then press the OK button. The cleaning process takes several minutes. 6. Discard the printed page. The task is complete. ENWW Clean the product 137
Upgrade the firmware This product has remote firmware update (RFU) capability. Use this information to upgrade the product firmware. Determine the current firmware version 1.Press the Menu button . 2. Press the down arrow to highlight the INFORMATION menu, and then press the OK button. 3. Press the down arrow to highlight the PRINT CONFIGURATION option, and then press the OK button to print. The firmware datecode is listed on the configuration page in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.XXX.X. ● The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. ● The second string of numbers is the firmware version number, in decimal format. Download new firmware from the HP Web site To download the most recent firmware upgrade for the product, go to www.hp.com/go/ ljp3010series_firmware . Transfer the new firmware to the product NOTE:The product can receive an .RFU file update when it is in a Ready state. The following conditions can affect the time required to transfer the file. ●The speed of the host computer that is sending the update. ● Any jobs that are ahead of the .RFU job in the queue are completed before the update is processed. ● If the process is interrupted before the firmware is downloaded, you must send the firmware file again. ● If power is lost during the firmware update, the update is interrupted and the message Resend upgrade appears (in English only) on the control-panel display. In this case, you must send the upgrade by using the USB port. NOTE: The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults. Use the flash executable file to update the firmware This product has flash-based memory, so you can use the flash firmware executable (.EXE) file to upgrade the firmware. Download this file from www.hp.com/go/ljp3010series_firmware . 138 Chapter 9 Manage and maintain the product ENWW