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HP LaserJet Enterprise P3015 User Manual

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    							Type of pageName of pageDescription
    Show-me-how pagesCLEAR JAMSPrints a page that shows how to clear
    paper jams.
    LOAD TRAYSPrints a page that shows how to load the
    input trays.
    LOAD SPECIAL MEDIAPrints a page that shows how to load
    special paper, such as envelopes and
    letterhead.
    PRINT BOTH SIDESPrints a page that shows how to use the
    two-sided (duplex) printing function.
    SUPPORTED PAPERPrints a page that shows supported
    paper types and sizes for the product.
    PRINT HELP GUIDEPrints a page that shows links to
    additional help on the Web.
    PRODUCT VIEWSPrints a page that explains the product
    components.
    Print the information pages
    1.Press the  Menu 
     button.
    2. Press the down arrow 
     to highlight the  INFORMATION menu, and then press the  OK button.
    3. Press the down arrow 
     to highlight the required information, and then press the  OK button to print.
    Print the show-me-how pages 1.Press the  Menu 
     button.
    2. Make sure the  SHOW ME HOW  menu is highlighted, and then press the  OK button.
    3. Press the down arrow 
     to highlight the required page, and then press the  OK button to print.
    ENWW Print the information and show-me-how pages 109
     
    						
    							Use the HP Easy Printer Care software
    Open the HP Easy Printer Care software
    Use one of the following methods to open the HP Easy Printer Care software:
    ●On the Start
     menu, select  Programs, select Hewlett-Packard , select HP Easy Printer Care , and
    then click Start HP Easy Printer Care .
    ● In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy
    Printer Care icon.
    ● Double-click the desktop icon.
    110 Chapter 9   Manage and maintain the product ENWW
     
    						
    							HP Easy Printer Care software sections
    HP Easy Printer Care software can provide information about multiple HP products that are on your
    network as well as any products that are directly connected to your computer. Some of the items that
    are in the following table might not be available for every product.
    The Help button (?) in the upper-right corner of each page provides more detailed information about the
    options on that page.
    SectionOptions
    Device List  tab
    When you open the software, this is the
    first page that appears.
    NOTE: To return to this page from any
    tab, click  My HP Printers  in the left side
    of the window.● Devices list: Shows the products that you can select.
    NOTE:
    The product information appears either in list form or as icons,
    depending on the setting for the  View as option.
    ● The information on this tab includes current alerts for the product.
    ● If you click a product in the list, the HP Easy Printer Care opens the
    Overview
     tab for that product.
    Compatible PrintersProvides a list of all the HP products that support HP Easy Printer Care software.
    Find Other Printers  window
    Add more products to the
    My HP Printers  listClick the Find Other Printers  link in the Devices list to open the  Find Other
    Printers  window. The  Find Other Printers  window provides a utility that detects
    other network printers so that you can add them to the  My HP Printers list and then
    monitor those products from your computer.
    Overview  tab
    Contains basic status information for the
    product● Device Status section: This section shows product-identification information
    and the product status. It indicates produc
    t-alert conditions, such as when a
    print cartridge has reached is estimated end of life. After you correct a problem
    with the product, click the refresh button 
     in the upper-right corner of the
    window to update the status.
    ● Supplies Status
     section: Shows detailed supplies status, such as the
    estimated life remaining in the print cartridge and the status of the paper that
    is loaded in each tray.
    ● Supplies Details
     link: Opens the supplies status page to view more detailed
    information about product supplies, ordering information, and recycling
    information.
    Support  tab
    Provides links to support information ●
    Device Status section: This section shows product-identification information
    and the product status. It indicates product-alert conditions, such as a print
    cartridge that is at its estimated end of life. After you correct a problem with the
    product, click the refresh button 
     in the upper-right corner of the window to
    update the status.
    ● Device Management
     section: Provides links to information about HP Easy
    Printer Care, to advanced product settings, and to product usage reports.
    ● Troubleshooting and Help
    : Provides links to tools that you can use to resolve
    problems, to online product support information, and to online HP experts.
    ENWW Use the HP Easy Printer Care software 111
     
    						
    							SectionOptions
    Settings tab
    Configure product settings, adjust print-
    quality settings, and find information
    about specific product features
    NOTE: This tab is not available for
    some products.● About
    : Provides general information about this tab.
    ● General
    : Provides information about the product, such as the model number,
    serial number, and the settings for date and time, if they are available.
    ● Information Pages
    : Provides links to print the information pages that are
    available for the product.
    ● Capabilities: Provides information about product features, such as duplexing,
    the available memory, and the available printing personalities. Click 
    Change
    to adjust the settings.
    ● Print Quality
    : Provides information about print-quality settings. Click
    Change to adjust the settings.
    ● Trays / Paper
    : Provides information about the trays and how they are
    configured. Click  Change to adjust the settings.
    ● Restore Defaults
    : Provides a way to restore the product settings to the factory
    defaults. Click  Restore to restore the settings to the defaults.
    HP Proactive Support
    NOTE: This item is available from the
    Overview  and Support  tabs.When enabled, HP Proactive Support routinely scans your printing system to identify
    potential problems. Click the  more info link to configure how frequently the scans
    occur. This page also provides information about available updates for product
    software, firmware, and HP printer drivers. You can accept or decline each
    recommended update.
    Supplies Ordering  button
    Click the  Supplies Ordering  button on
    any tab to open the Supplies Ordering
    window, which provides access to online
    supplies ordering.
    NOTE: This item is available from the
    Overview  and Support  tabs.●Ordering list: Shows the supplies that you can order for each product. To order
    a certain item, click the 
    Order check box for that item in the supplies list. You
    can sort the list by product, or by the  supplies that need to be ordered the
    soonest. The list contains supplies inform ation for every product that is in the
    My HP Printers  list.
    ● Shop Online for Supplies
     button: Opens the HP SureSupply Web site in a
    new browser window. If you have checked the  Order check box for any items,
    the information about those items can be transferred to the Web site, where
    you will receive information on options for purchasing your selected supplies.
    ● Print Shopping List
     button: Prints the information for the supplies that have
    the  Order  check box selected.
    Alert Settings  link
    NOTE: This item is available from the
    Overview  and Support  tabs.Click Alert Settings  to open the Alert Settings window, in which you can configure
    alerts for each product.
    ● Alerting is on or off: Activates or deactivates the alerts feature.
    ● Printer Alerts
    : Select the option to receive alerts for critical errors only, or for
    any error.
    ● Job Alerts
    : For products that support it, you c an receive alerts for specific print
    jobs.
    Color Access Control
    NOTE: This item is available only for
    HP color products that support Color
    Access Control.
    NOTE: This item is available from the
    Overview  and Support  tabs. Use this feature to permit or restrict color printing.
    112 Chapter 9   Manage and maintain the product
    ENWW
     
    						
    							Use the embedded Web server
    Use the embedded Web server to view product and network status and to manage printing functions
    from your computer instead of from the product control panel. 
    NOTE:When the product is directly connected to a computer, use the HP Easy Printer Care software
    to view the product status.
    ● View product control-panel status information
    ● Determine the remaining life on all supplies and order new ones
    ● View and change tray configurations
    ● View and change the product control-panel menu configuration
    ● View and print internal pages
    ● Receive notification of product and supplies events
    ● View and change network configuration
    ● View support content that is specific to the current state of the product
    To use the embedded Web server, you must have Microsoft Internet Explorer 5.01 or later or Netscape
    6.2 or later for Windows, Mac OS, or Linux (Netscape only). Netscape Navigator 4.7 is required for HP-
    UX 10 and HP-UX 11. The embedded Web server works when the product is connected to an IP-based
    network. The embedded Web server does not support IPX-based product connections. You do not have
    to have Internet access to open and use the embedded Web server.
    When the product is connected to the network, the embedded Web server is automatically available.
    Open the embedded Web server by using a network connection
    ▲In a supported Web browser on your computer, type the product IP address or host name in the
    address/URL field. To find the IP address or host name, print a configuration page. See 
    Print the
    information and show-me-how pages on page 108.
    ENWW Use the embedded Web server 113
     
    						
    							Embedded Web server sections
    Tab or sectionOptions
    Information tab
    Provides product, status, and
    configuration information ●
    Device Status
    : Shows the product status and shows the estimated life remaining of
    HP supplies. The page also shows the type and size of print paper set for each tray.
    To change the default settings, click  Change Settings.
    ● Configuration Page
    : Shows the information found on the configuration page.
    ● Supplies Status
    : Shows the estimated life remaining of HP supplies. This page also
    provides supplies part numbers.  To order new supplies, click Shop for Supplies in
    the  Other Links  area on the left side of the window.
    ● Event Log
    : Shows a list of all product events and errors. Use the  hp instant
    support  link (in the  Other Links  area on all embedded Web server pages) to connect
    to a set of dynamic Web pages that help you solve  Event Log issues and other
    problems. These pages also show additional  services available for the product.
    ● Usage Page: Shows a summary of the number of pages the product has printed,
    grouped by size, type, and paper print path.
    ● Device Information
    : Shows the product network name, address, and model
    information. To customize these entries, click  Device Information on the Settings
    tab.
    ● Control Panel
    : Shows messages from the control panel, such as  Ready or Sleep
    mode on .
    ● Print
    : Allows you to send print-ready jobs to the product.
    114 Chapter 9   Manage and maintain the product ENWW
     
    						
    							Tab or sectionOptions
    Settings tab
    Provides the ability to configure the
    product from your computer● Configure Device: Configure product default settings. This page contains the
    traditional menus found on the control-panel display.
    ● Tray Sizes/Types
    : Shows the size and type of paper and print media allowed for
    each input tray.
    ● E-mail Server
    : Network only. Used in conjunction with the  Alert Subscriptions page
    to set up e-mail alerts.
    ● Alert Subscriptions: Network only. Set up e-mail alerts for various product and
    supplies events.
    ● Alert Thresholds
    : Set the time or value for when the product sends particular alerts.
    ● AutoSend
    : Configure the product to send automated e-mails regarding product
    configuration and supplies to specific e-mail addresses.
    ● Security
    : Set a password that must be entered to gain access to the  Settings and
    Networking tabs as well as portions of the products control panel and HP Jetdirect
    networking. Enable and disable certain features of the product.
    ● Edit Other Links
    : Add or customize a link to another Web site. This link is displayed
    in the  Other Links  area on all embedded Web server pages.
    ● Device Information
    : Name the product and assign an asset number to it. Enter the
    name and e-mail address for the primary contact who will receive information about
    the product.
    ● Language
    : Determine the language in which to display the embedded Web server
    information.
    ● Date & Time
    : Synchronize the time with a network time server.
    ● Sleep Schedule
    : Set or edit a wake time for the product to become ready.
    NOTE: The Settings  tab can be password-protected. If this product is on a network,
    always consult with the system administrat or before changing settings on this tab.
    Networking tab
    Provides the ability to change
    network settings from your
    computerNetwork administrators can use this tab to control network-related settings for the product
    when it is connected to an IP-based network. This tab does not appear if the product is
    directly connected to a computer, or if the product is connected to a network using anything
    other than an HP Jetdirect print server.
    NOTE:The Networking  tab can be password-protected.
    Other Links
    Contains links that connect you to
    the Internet ●
    hp instant support
    : Connects you to the HP Web site to help you find solutions to
    product problems.
    ● Shop for Supplies
    : Connects to the HP SureSupply Web site, where you will receive
    information on options for purchasing original HP supplies, such as print cartridges
    and paper.
    ● Product Support
    : Connects to the support site for the product, from which you can
    find help regarding various topics.
    ● Show Me How
    : Connects to information that demonstrates specific tasks for the
    product, such as clearing jams and printing on various types of paper.
    NOTE: You must have Internet access in order to use any of these links. If you use a
    dial-up connection and did not connect wh en you first opened the embedded Web server,
    you must connect before you can visit these Web sites. Connecting might require that you
    close the embedded Web server and reopen it.
    ENWW Use the embedded Web server 115
     
    						
    							Use HP Web Jetadmin software
    HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and
    troubleshooting network-connected peripherals. Management is proactive, allowing network
    administrators the ability to resolve issues before users are affected. Download this free, enhanced-
    management software at 
    www.hp.com/go/webjetadmin. 
    Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features.
    The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the
    Product Update  page, follow the directions to automatically connect to the HP Web site and install the
    latest device plug-ins for your product.
    NOTE: Browsers must be Java™-enabled. Browsing from an Apple PC is not supported.
    116 Chapter 9   Manage and maintain the product ENWW
     
    						
    							Use security features
    The product supports security standards and recommended protocols that help you keep the product
    secure, protect critical information on your network, and simplify the way you monitor and maintain the
    product.
    For in-depth information about HPs secure imaging and printing solutions, visit 
    www.hp.com/go/
    secureprinting. The site provides links to white papers and FAQ documents about security features.
    IP Security
    IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the product.
    IPsec provides host-to-host authentication, data integrity, and encryption of network communications.
    For products that are connected to the network and have an HP Jetdirect print server, you can configure
    IPsec by using the Networking  tab in the embedded Web server.
    Secure the embedded Web server
    1.Open the embedded Web server. See Use the embedded Web server on page 113.
    2. Click the Settings  tab.
    3. Click the Security  link.
    4. Click the Device Security Settings  button.
    5. Type the password in the New Password  box, and type it again in the Verify password box.
    6. Click the Apply  button. Make note of the password and store it in a safe place.
    Secure Disk Erase
    To protect deleted data from unauthorized access on the product hard drive, use the Secure Disk Erase
    feature in the HP Web Jetadmin software. This feature can securely erase print jobs from the hard
    drive.
    Secure Disk Erase offers the following levels of disk security:
    ●Non-Secure Fast Erase
    . This is a simple file-table erase function. Access to the file is removed,
    but actual data is retained on the disk until it is overwritten by subsequent data-storage operations.
    This is the fastest mode. Non-Secure Fast Erase is the default erase mode.
    ● Secure Fast Erase
    . Access to the file is removed, and the data is overwritten with a fixed identical
    character pattern. This is slower than Non-Secure Fast Erase, but all data is overwritten. Secure
    Fast Erase meets the U.S. Department of Defense 5220-22.M requirements for the clearing of disk
    media.
    ● Secure Sanitizing Erase
    . This level is similar to the Secure Fast Erase mode. In addition, data is
    repetitively overwritten by using an algorithm that prevents any residual data persistence. This
    mode will impact performance. Secure Sanitizing Erase meets the U.S. Department of Defense
    5220-22.M requirements for the sanitization of disk media.
    ENWW Use security features 117
     
    						
    							Data affected
    Data affected by the Secure Disk Erase feature includes temporary files that are created during the print
    process, stored jobs, proof and hold jobs, disk-based fonts, disk-based macros (forms), address books,
    and HP and third-party applications.
    NOTE:Stored jobs will be securely overwritten only when they have been deleted through the
    RETRIEVE JOB menu on the product after the appropriate erase mode has been set.
    This feature will not impact data that is stored on flash-based product non-volatile RAM (NVRAM) that
    is used to store default settings, page counts, and similar data. This feature does not affect data that is
    stored on a system RAM disk (if one is used). This feature does not impact data that is stored on the
    flash-based system boot RAM.
    Changing the Secure Disk Erase mode does not overwrite previous data on the disk, nor does it
    immediately perform a full-disk sanitization. Changing the Secure Disk Erase mode changes how the
    product cleans up temporary data for jobs after the erase mode has been changed.
    Additional Information
    For additional information about the HP Secure Disk Erase feature, see the HP support flyer or go to
    www.hp.com/go/webjetadmin .
    HP Encrypted High Performance hard disks
    This product supports an optional encrypted hard disk that you can install in the EIO accessory slot.
    This hard disk provides hardware-based encryption so you can securely store sensitive data without
    impacting product performance. This hard disk uses the latest Advanced Encryption Standard (AES)
    and has versatile time-saving features and robust functionality.
    For information about ordering these accessories, see 
    Part numbers on page 201.
    Hardware integration pocket
    The product has a hardware integration pocket in which you can install a third-party security device. The
    pocket is on top of the product, behind the control panel. You can connect the third-party device to the
    product by using one of the internal USB ports.
    NOTE:The hardware integration pocket is not included with the base model.
    Secure stored jobs
    You can protect jobs that are stored on the product by assigning a PIN to them. Anyone who tries to
    print these protected jobs must first enter the PIN at the product control panel.
    For more information, see 
    Use job-storage features on page 96.
    118 Chapter 9   Manage and maintain the product ENWW
     
    						
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