HP LaserJet Enterprise P3015 User Manual
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Type of pageName of pageDescription Show-me-how pagesCLEAR JAMSPrints a page that shows how to clear paper jams. LOAD TRAYSPrints a page that shows how to load the input trays. LOAD SPECIAL MEDIAPrints a page that shows how to load special paper, such as envelopes and letterhead. PRINT BOTH SIDESPrints a page that shows how to use the two-sided (duplex) printing function. SUPPORTED PAPERPrints a page that shows supported paper types and sizes for the product. PRINT HELP GUIDEPrints a page that shows links to additional help on the Web. PRODUCT VIEWSPrints a page that explains the product components. Print the information pages 1.Press the Menu button. 2. Press the down arrow to highlight the INFORMATION menu, and then press the OK button. 3. Press the down arrow to highlight the required information, and then press the OK button to print. Print the show-me-how pages 1.Press the Menu button. 2. Make sure the SHOW ME HOW menu is highlighted, and then press the OK button. 3. Press the down arrow to highlight the required page, and then press the OK button to print. ENWW Print the information and show-me-how pages 109
Use the HP Easy Printer Care software Open the HP Easy Printer Care software Use one of the following methods to open the HP Easy Printer Care software: ●On the Start menu, select Programs, select Hewlett-Packard , select HP Easy Printer Care , and then click Start HP Easy Printer Care . ● In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy Printer Care icon. ● Double-click the desktop icon. 110 Chapter 9 Manage and maintain the product ENWW
HP Easy Printer Care software sections HP Easy Printer Care software can provide information about multiple HP products that are on your network as well as any products that are directly connected to your computer. Some of the items that are in the following table might not be available for every product. The Help button (?) in the upper-right corner of each page provides more detailed information about the options on that page. SectionOptions Device List tab When you open the software, this is the first page that appears. NOTE: To return to this page from any tab, click My HP Printers in the left side of the window.● Devices list: Shows the products that you can select. NOTE: The product information appears either in list form or as icons, depending on the setting for the View as option. ● The information on this tab includes current alerts for the product. ● If you click a product in the list, the HP Easy Printer Care opens the Overview tab for that product. Compatible PrintersProvides a list of all the HP products that support HP Easy Printer Care software. Find Other Printers window Add more products to the My HP Printers listClick the Find Other Printers link in the Devices list to open the Find Other Printers window. The Find Other Printers window provides a utility that detects other network printers so that you can add them to the My HP Printers list and then monitor those products from your computer. Overview tab Contains basic status information for the product● Device Status section: This section shows product-identification information and the product status. It indicates produc t-alert conditions, such as when a print cartridge has reached is estimated end of life. After you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status. ● Supplies Status section: Shows detailed supplies status, such as the estimated life remaining in the print cartridge and the status of the paper that is loaded in each tray. ● Supplies Details link: Opens the supplies status page to view more detailed information about product supplies, ordering information, and recycling information. Support tab Provides links to support information ● Device Status section: This section shows product-identification information and the product status. It indicates product-alert conditions, such as a print cartridge that is at its estimated end of life. After you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status. ● Device Management section: Provides links to information about HP Easy Printer Care, to advanced product settings, and to product usage reports. ● Troubleshooting and Help : Provides links to tools that you can use to resolve problems, to online product support information, and to online HP experts. ENWW Use the HP Easy Printer Care software 111
SectionOptions Settings tab Configure product settings, adjust print- quality settings, and find information about specific product features NOTE: This tab is not available for some products.● About : Provides general information about this tab. ● General : Provides information about the product, such as the model number, serial number, and the settings for date and time, if they are available. ● Information Pages : Provides links to print the information pages that are available for the product. ● Capabilities: Provides information about product features, such as duplexing, the available memory, and the available printing personalities. Click Change to adjust the settings. ● Print Quality : Provides information about print-quality settings. Click Change to adjust the settings. ● Trays / Paper : Provides information about the trays and how they are configured. Click Change to adjust the settings. ● Restore Defaults : Provides a way to restore the product settings to the factory defaults. Click Restore to restore the settings to the defaults. HP Proactive Support NOTE: This item is available from the Overview and Support tabs.When enabled, HP Proactive Support routinely scans your printing system to identify potential problems. Click the more info link to configure how frequently the scans occur. This page also provides information about available updates for product software, firmware, and HP printer drivers. You can accept or decline each recommended update. Supplies Ordering button Click the Supplies Ordering button on any tab to open the Supplies Ordering window, which provides access to online supplies ordering. NOTE: This item is available from the Overview and Support tabs.●Ordering list: Shows the supplies that you can order for each product. To order a certain item, click the Order check box for that item in the supplies list. You can sort the list by product, or by the supplies that need to be ordered the soonest. The list contains supplies inform ation for every product that is in the My HP Printers list. ● Shop Online for Supplies button: Opens the HP SureSupply Web site in a new browser window. If you have checked the Order check box for any items, the information about those items can be transferred to the Web site, where you will receive information on options for purchasing your selected supplies. ● Print Shopping List button: Prints the information for the supplies that have the Order check box selected. Alert Settings link NOTE: This item is available from the Overview and Support tabs.Click Alert Settings to open the Alert Settings window, in which you can configure alerts for each product. ● Alerting is on or off: Activates or deactivates the alerts feature. ● Printer Alerts : Select the option to receive alerts for critical errors only, or for any error. ● Job Alerts : For products that support it, you c an receive alerts for specific print jobs. Color Access Control NOTE: This item is available only for HP color products that support Color Access Control. NOTE: This item is available from the Overview and Support tabs. Use this feature to permit or restrict color printing. 112 Chapter 9 Manage and maintain the product ENWW
Use the embedded Web server Use the embedded Web server to view product and network status and to manage printing functions from your computer instead of from the product control panel. NOTE:When the product is directly connected to a computer, use the HP Easy Printer Care software to view the product status. ● View product control-panel status information ● Determine the remaining life on all supplies and order new ones ● View and change tray configurations ● View and change the product control-panel menu configuration ● View and print internal pages ● Receive notification of product and supplies events ● View and change network configuration ● View support content that is specific to the current state of the product To use the embedded Web server, you must have Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later for Windows, Mac OS, or Linux (Netscape only). Netscape Navigator 4.7 is required for HP- UX 10 and HP-UX 11. The embedded Web server works when the product is connected to an IP-based network. The embedded Web server does not support IPX-based product connections. You do not have to have Internet access to open and use the embedded Web server. When the product is connected to the network, the embedded Web server is automatically available. Open the embedded Web server by using a network connection ▲In a supported Web browser on your computer, type the product IP address or host name in the address/URL field. To find the IP address or host name, print a configuration page. See Print the information and show-me-how pages on page 108. ENWW Use the embedded Web server 113
Embedded Web server sections Tab or sectionOptions Information tab Provides product, status, and configuration information ● Device Status : Shows the product status and shows the estimated life remaining of HP supplies. The page also shows the type and size of print paper set for each tray. To change the default settings, click Change Settings. ● Configuration Page : Shows the information found on the configuration page. ● Supplies Status : Shows the estimated life remaining of HP supplies. This page also provides supplies part numbers. To order new supplies, click Shop for Supplies in the Other Links area on the left side of the window. ● Event Log : Shows a list of all product events and errors. Use the hp instant support link (in the Other Links area on all embedded Web server pages) to connect to a set of dynamic Web pages that help you solve Event Log issues and other problems. These pages also show additional services available for the product. ● Usage Page: Shows a summary of the number of pages the product has printed, grouped by size, type, and paper print path. ● Device Information : Shows the product network name, address, and model information. To customize these entries, click Device Information on the Settings tab. ● Control Panel : Shows messages from the control panel, such as Ready or Sleep mode on . ● Print : Allows you to send print-ready jobs to the product. 114 Chapter 9 Manage and maintain the product ENWW
Tab or sectionOptions Settings tab Provides the ability to configure the product from your computer● Configure Device: Configure product default settings. This page contains the traditional menus found on the control-panel display. ● Tray Sizes/Types : Shows the size and type of paper and print media allowed for each input tray. ● E-mail Server : Network only. Used in conjunction with the Alert Subscriptions page to set up e-mail alerts. ● Alert Subscriptions: Network only. Set up e-mail alerts for various product and supplies events. ● Alert Thresholds : Set the time or value for when the product sends particular alerts. ● AutoSend : Configure the product to send automated e-mails regarding product configuration and supplies to specific e-mail addresses. ● Security : Set a password that must be entered to gain access to the Settings and Networking tabs as well as portions of the products control panel and HP Jetdirect networking. Enable and disable certain features of the product. ● Edit Other Links : Add or customize a link to another Web site. This link is displayed in the Other Links area on all embedded Web server pages. ● Device Information : Name the product and assign an asset number to it. Enter the name and e-mail address for the primary contact who will receive information about the product. ● Language : Determine the language in which to display the embedded Web server information. ● Date & Time : Synchronize the time with a network time server. ● Sleep Schedule : Set or edit a wake time for the product to become ready. NOTE: The Settings tab can be password-protected. If this product is on a network, always consult with the system administrat or before changing settings on this tab. Networking tab Provides the ability to change network settings from your computerNetwork administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network. This tab does not appear if the product is directly connected to a computer, or if the product is connected to a network using anything other than an HP Jetdirect print server. NOTE:The Networking tab can be password-protected. Other Links Contains links that connect you to the Internet ● hp instant support : Connects you to the HP Web site to help you find solutions to product problems. ● Shop for Supplies : Connects to the HP SureSupply Web site, where you will receive information on options for purchasing original HP supplies, such as print cartridges and paper. ● Product Support : Connects to the support site for the product, from which you can find help regarding various topics. ● Show Me How : Connects to information that demonstrates specific tasks for the product, such as clearing jams and printing on various types of paper. NOTE: You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect wh en you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it. ENWW Use the embedded Web server 115
Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced- management software at www.hp.com/go/webjetadmin. Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site and install the latest device plug-ins for your product. NOTE: Browsers must be Java™-enabled. Browsing from an Apple PC is not supported. 116 Chapter 9 Manage and maintain the product ENWW
Use security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HPs secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features. IP Security IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the product. IPsec provides host-to-host authentication, data integrity, and encryption of network communications. For products that are connected to the network and have an HP Jetdirect print server, you can configure IPsec by using the Networking tab in the embedded Web server. Secure the embedded Web server 1.Open the embedded Web server. See Use the embedded Web server on page 113. 2. Click the Settings tab. 3. Click the Security link. 4. Click the Device Security Settings button. 5. Type the password in the New Password box, and type it again in the Verify password box. 6. Click the Apply button. Make note of the password and store it in a safe place. Secure Disk Erase To protect deleted data from unauthorized access on the product hard drive, use the Secure Disk Erase feature in the HP Web Jetadmin software. This feature can securely erase print jobs from the hard drive. Secure Disk Erase offers the following levels of disk security: ●Non-Secure Fast Erase . This is a simple file-table erase function. Access to the file is removed, but actual data is retained on the disk until it is overwritten by subsequent data-storage operations. This is the fastest mode. Non-Secure Fast Erase is the default erase mode. ● Secure Fast Erase . Access to the file is removed, and the data is overwritten with a fixed identical character pattern. This is slower than Non-Secure Fast Erase, but all data is overwritten. Secure Fast Erase meets the U.S. Department of Defense 5220-22.M requirements for the clearing of disk media. ● Secure Sanitizing Erase . This level is similar to the Secure Fast Erase mode. In addition, data is repetitively overwritten by using an algorithm that prevents any residual data persistence. This mode will impact performance. Secure Sanitizing Erase meets the U.S. Department of Defense 5220-22.M requirements for the sanitization of disk media. ENWW Use security features 117
Data affected Data affected by the Secure Disk Erase feature includes temporary files that are created during the print process, stored jobs, proof and hold jobs, disk-based fonts, disk-based macros (forms), address books, and HP and third-party applications. NOTE:Stored jobs will be securely overwritten only when they have been deleted through the RETRIEVE JOB menu on the product after the appropriate erase mode has been set. This feature will not impact data that is stored on flash-based product non-volatile RAM (NVRAM) that is used to store default settings, page counts, and similar data. This feature does not affect data that is stored on a system RAM disk (if one is used). This feature does not impact data that is stored on the flash-based system boot RAM. Changing the Secure Disk Erase mode does not overwrite previous data on the disk, nor does it immediately perform a full-disk sanitization. Changing the Secure Disk Erase mode changes how the product cleans up temporary data for jobs after the erase mode has been changed. Additional Information For additional information about the HP Secure Disk Erase feature, see the HP support flyer or go to www.hp.com/go/webjetadmin . HP Encrypted High Performance hard disks This product supports an optional encrypted hard disk that you can install in the EIO accessory slot. This hard disk provides hardware-based encryption so you can securely store sensitive data without impacting product performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has versatile time-saving features and robust functionality. For information about ordering these accessories, see Part numbers on page 201. Hardware integration pocket The product has a hardware integration pocket in which you can install a third-party security device. The pocket is on top of the product, behind the control panel. You can connect the third-party device to the product by using one of the internal USB ports. NOTE:The hardware integration pocket is not included with the base model. Secure stored jobs You can protect jobs that are stored on the product by assigning a PIN to them. Anyone who tries to print these protected jobs must first enter the PIN at the product control panel. For more information, see Use job-storage features on page 96. 118 Chapter 9 Manage and maintain the product ENWW