HP LaserJet Enterprise M4555 User Manual

							A Supplies and accessories
●Order parts, accessories, and supplies
●
Part numbers
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							Order parts, accessories, and supplies
Order supplies and paperwww.hp.com/go/suresupply
Order genuine HP parts or accessories
www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using HP software
Use the HP Embedded Web Server on page 249
312 Appendix A   Supplies and accessories ENWW
 
						

							Part numbers
Ordering information and availability might change during the life of the product.
Accessories
Item Description Part number
HP Color LaserJet 1 x 500 Paper Feeder
and stand 500-sheet paper tray with a storage
cabinet and a stand.CE734A
HP Color LaserJet 3 x 500 Paper Feeder
and stand 1500-sheet paper tray. Contains three
500-sheet trays and a stand.CE735A
Stapler/stacker Stapler/stacker with multiple output bins
that hold up to 900 sheets. CE736A
HP 500-sheet paper feeder 500-sheet input tray (no storage cabinet
or stand) CE737A
HP envelope feeder 75-envelope input trayCB524A
HP stapler cartridge (refill) Replacement staple cartridgeC8091A
HP LaserJet Analog Fax Accessory 500 Fax module CC487A
Customer self-repair parts
The following Customer Self-Repair parts are available for your product.
●Parts listed as 
Mandatory self-replacement are to be insta lled by customers, unless you are
willing to pay HP service personnel to perform the  repair. For these parts, on-site or return-to-depot
support is not provided under your HP product warranty.
● Parts listed as 
Optional self-replacement may be installe d by HP service personnel at your
request for no additional charge  during the product warranty period.
Item
Description1Self-replacement options Part number
HP LaserJet print cartridge Standard black cartridge Mandatory CE390A
Selectability number: 90A
High-capacity black cartridge Mandatory CE390X
Selectability number: 90X
HP LaserJet fuser kit Replacement fuser
NOTE: Included in the
preventative maintenance kit. Mandatory
 
HP LaserJet preventative
maintenance kit Includes a fuser, transfer
roller, and all pickup and
feed rollersMandatory
110 volt fuser: CE731A
220 volt fuser: CE732A
ENWW Part numbers 313
 
						

							ItemDescription1Self-replacement options Part number
Document feeder
maintenance kit Includes a replacement roller
assembly and separation pad
for the document feederMandatory
CE248A
Control-panel assembly Replacement control panel Mandatory  
Formatter assembly Replacement formatter Mandatory  
Transfer roller Replacement transfer roller Mandatory  
Tray 2-X pickup/feed/
separation rollers Replacement rollers
Mandatory 
Document feeder
maintenance service kit Replacement document feeder
rollersMandatory
 
Document feeder input tray kit Replacement document feeder input trayMandatory
 
Encrypted hard disk drive
(160 GB) Replacement hard drive Mandatory
 
Solid state drive (8 MB) Replacement solid state drive Mandatory  
Analog fax card Replacement fax PCA Mandatory  
Document feeder fan filter
and cover Replacement fan filter and
cover for document feederMandatory
 
Fuser entrance guide Replacement fuser entrance
guide Mandatory
 
Duplexer assembly Replacement duplexer
assembly Mandatory
 
Output bin assembly Replacement output bin
assembly Mandatory
 
Tray 2 - 5 Replacement tray assembly Mandatory  
1x500-sheet paper feeder Replacement feeder assembly Mandatory CE734A
1x300-sheet paper feeder Replacement feeder assembly Mandatory CE735A
Tray 1 pickup and feed
rollers Replacement rollers
Optional 
1For more information, go to www.hp.com/go/learnaboutsupplies.
Cables and interfaces
Item Description Part number
Enhanced I/O (EIO) card HP Jetdirect 635n IPv6/IPsec Print
Server J7961G
USB cable HP high-speed USB cable 1.8 m (6 ft)
1.8 m (6.0 ft) Q6264A
314 Appendix A   Supplies and accessories
ENWW
 
						

							B Service and support
●Hewlett-Packard limited warranty statement
●
HPs Premium Protection Warranty: LaserJet  print cartridge limited warranty statement
●
Data stored on the print cartridge
●
End User License Agreement
●
OpenSSL
●
Customer self-repair warranty service
●
Customer support
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							Hewlett-Packard limited warranty statement
HP PRODUCTDURATION OF LIMITED WARRANTY
HP LaserJet M4555, M4555h, M4555f, M4555fskm 1-year next day on-site warranty
HP warrants to you, the end-user cu stomer, that HP hardware and accessories will be free from defects
in materials and workmanship after the date of purchase, for the period specified above. If HP receives
notice of such defects during the warranty period , HP will, at its option, either repair or replace
products which prove to be defective. Replacement products may be either new or equivalent in
performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date
of purchase, for the period specified above, du e to defects in material and workmanship when
properly installed and used. If HP receives notice  of such defects during the warranty period, HP will
replace software which does not execute its  programming instructions due to such defects.
HP does not warrant that the operation of HP prod ucts will be uninterrupted or error free. If HP is
unable, within a reasonable time, to repair or replace any product to a condition as warranted, you
will be entitled to a refund of the purcha se price upon prompt return of the product.
HP products may contain remanufactured parts equi valent to new in performance or may have been
subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or
calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) operation outside of  the published environmental specifications for the
product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WR ITTEN OR ORAL, IS EXPRESSED OR IMPLIED
AND HP SPECIFICALLY DISCLAIMS ANY IM PLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some
countries/regions, states or provinces do not allow limitations on the duration of an implied warranty,
so the above limitation or exclusion might not apply to  you. This warranty gives you specific legal rights
and you might also have other rights that vary from  country/region to country/region, state to state, or
province to province.
HPs limited warranty is valid in any country/region or locality where HP has a support presence for
this product and where HP has marketed this prod uct. The level of warranty service you receive may
vary according to local standards. HP will not alter form, fit or function of the product to make it
operate in a country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR
ITS SUPPLIERS BE LIABLE FOR LOSS OF DA TA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE. Some countries/ regions, states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
316 Appendix B   Service and support ENWW
 
						

							HPs Premium Protection Warranty: LaserJet print
cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience proble ms resulting from misuse, improper storage, or
operation outside of the published environmental sp ecifications for the printer product or (c) exhibit
wear from ordinary use.
To obtain warranty service, please  return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HPs option, HP will either replace
products that prove to be defectiv e or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WR ITTEN OR ORAL, IS EXPRESSED OR IMPLIED
AND HP SPECIFICALLY DISCLAIMS ANY IM PLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO  EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW HPs Premium Protection Warranty: LaserJet print cartridge limited warranty statement 317
 
						

							Data stored on the print cartridge
The HP print cartridges used with this product contain a memory chip that assists in the operation of the
product.
In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the print cartridge was first installed, the date when the print
cartridge was last used, the number of pages printe d using the print cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This
information helps HP design future products to meet our customers printing needs.
The data collected from the print cartridge memory chip does not contain information that can be used
to identify a customer or user of the print cartridge or their product.
HP collects a sampling of the memory chips from pr int cartridges returned to HPs free return and
recycling program (HP Planet Partners: 
www.hp.com/recycle ). The memory chips from this sampling
are read and studied in order to improve future HP  products. HP partners who assist in recycling this
print cartridge might have access to this data, as well.
Any third party possessing the print cartridge might have access to the anonymous information on the
memory chip. If you prefer to not allow access to th is information, you can render the chip inoperable.
However, after you render the memory chip inoper able, the memory chip cannot be used in an HP
product.
318 Appendix B   Service and support ENWW
 
						

							End User License Agreement
PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License
Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and
(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This
EULA does not apply if there is a separate license agreement between you and HP or its suppliers for
the Software, including a license agreement in onli ne documentation. The term “Software” may include
(i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic
documentation (collectively “User Documentation”).
RIGHTS IN THE SOFTWARE ARE OFFERED ONLY  ON THE CONDITION THAT YOU AGREE TO ALL
TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR
OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT
ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR OTHERWISE USE THE SOFTWARE. IF
YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA, PLEASE RETURN THE
SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE
PURCHASE PRICE; IF THE SOFT WARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER
HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT.
1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software
(“HP Software”), software under licenses from third parties (“Third Party Software” and “Third
Party License”). Any Third Party So ftware is licensed to you subject to the terms and conditions of
the corresponding Third Party License. Generally,  the Third Party License is in a file such as
“license.txt” or a “readme” file. You should contact HP support if you cannot find a Third Party
License. If the Third Party Licenses  include licenses that provide for the availability of source code
(such as the GNU General Public License) and the corresponding source code is not included with
the Software, then check the product support pag es of HPs website (hp.com) to learn how to
obtain such source code.
2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and
conditions of this EULA:
a.Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing,
copying, storing, loading, executing, displaying, or otherwise using the HP Software. You
may not modify the HP Software or disabl e any licensing or control feature of the
HP Software. If this Software is  provided by HP for Use with an imaging or printing product
(for example, if the Software is a printer driver, firmware, or add-on), the HP Software may
only be used with such product (“HP Product”). Additional restrictions on Use may appear in
the User Documentation. You may not separate component parts of the HP Software for Use.
You do not have the right to distribute the HP Software.
b. Copying. Your right to copy means you may make archival or back-up copies of the
HP Software, provided each copy contains all  the original HP Software’s proprietary notices
and is used only for back-up purposes.
3. UPGRADES. To Use HP Software provided by  HP as an upgrade, update, or supplement
(collectively “Upgrade”), you must first be licensed  for the original HP Software identified by HP as
eligible for the Upgrade. To the extent the Upgrad e supersedes the original HP Software, you may
no longer use such HP Software. This EULA applies to each Upgrade unless HP provides other
terms with the Upgrade. In case of a conflict be tween this EULA and such other terms, the other
terms will prevail.
ENWW End User License Agreement 319
 
						

							4.TRANSFER.
a.Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of
the HP Software to another end user. Any transfer will include all component parts, media,
User Documentation, this EULA, and if applicable,  the Certificate of Authenticity. The transfer
may not be an indirect transfer, such as a co nsignment. Prior to the transfer, the end user
receiving the transferred Software will agree to this EULA. Upon transfer of the HP Software,
your license is automatically terminated.
b. Restrictions. You may not rent, lease or lend  the HP Software or Use the HP Software for
commercial timesharing or bureau use. You may  not sublicense, assign or otherwise transfer
the HP Software except as expressly provided in this EULA.
5. PROPRIETARY RIGHTS. All intellectual property righ ts in the Software and User Documentation are
owned by HP or its suppliers and are protecte d by law, including applicable copyright, trade
secret, patent, and trademark laws. You will not remove any product identification, copyright
notice, or proprietary rest riction from the Software.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or
disassemble the HP Software, except and only to the extent that the right to do so is allowed under
applicable law.
7. CONSENT TO USE OF DATA. HP and its affiliates  may collect and use technical information you
provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support
services related to the Software or the HP Prod uct. All such information will be subject to HP’s
privacy policy. HP will not use such information in a form that personally identifies you except to
the extent necessary to enhance your Use or provide support services.
8. LIMITATION OF LIABILITY. Notwithstanding any dam ages that you might incur, the entire liability
of HP and its suppliers under this EULA and your  exclusive remedy under this EULA will be limited
to the greater of the amount actually paid by  you for the Product or U.S. $5.00. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS
BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION,
PERSONAL INJURY, OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE USE OF OR
INABILITY TO USE THE SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF  THE ABOVE REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. Some states or other jurisdictions do no t allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
9. U.S. GOVERNMENT CUSTOMERS. Software was developed entirely at private expense. All
Software is commercial computer software within the meaning of the applicable acquisition
regulations. Accordingly, pursuant to US FAR 48 CFR 12.212 and DFAR 48 CFR 227.7202, use,
duplication and disclosure of the Software by or  for the U.S. Government or a U.S. Government
subcontractor is subject solely  to the terms and conditions set forth in this End User License
Agreement, except for provisions which are co ntrary to applicable mandatory federal laws.
10. COMPLIANCE WITH EXPORT LAWS. You will comply  with all laws, rules, and regulations (i)
applicable to the export or import of the Software , or (ii) restricting the Use of the Software,
including any restrictions on nuclear, chemical, or biological weapons proliferation.
11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in
this EULA.
© 2009 Hewlett-Packard Development Company, L.P.
Rev. 04/09
320 Appendix B   Service and support ENWW