HP LaserJet 3015 User Manual

Gray background
●Make sure that the priority input slot is in place.
●Decrease the print density setting by using the HP toolbox. This decreases the amount of
background shading. See the device software Help for more information.
●Change the media to a lighter basis weight. See 
Device media specifications for more
information.
●Check the device environment. Very dry (low humidity) conditions can increase the
amount of background shading.
●Install a new HP print cartridge. See the start guide for...

Loose toner
●Select Type is: on the Paper tab or the Paper/Quality tab of the printer driver, and select
the media that you are using. See 
Optimizing print quality for media types for instructions.
This feature is also available in the HP toolbox.
●Clean the inside of the device. See 
Cleaning and maintenance for instructions.
●Check the media type and quality. See 
Device media specifications for more information.
●Try installing a new HP print cartridge. See the start guide for instructions.
●Plug the...

Misformed characters
●If characters are improperly formed, producing hollow images, the print media that you are
using might be too slick. Try a different media. See 
Device media specifications for more
information.
●If characters are improperly formed, producing a wavy effect, the device might need
service. Print a configuration page. See 
Printing a configuration page for more
information.
●If the characters are improperly formed, contact an HP-authorized dealer or service
representative. See the...

Curl or wave
●Check the media type and quality. Both high temperature and humidity can cause media
to curl. See 
Device media specifications for more information.
●The media might have been in the input tray for a long time. Turn over the stack of media
in the input tray. Also, try rotating the media 180° in the input tray.
●The fuser temperature might be too high. See 
Optimizing print quality for media types for
instructions. This feature is also available in the HP toolbox.
You can also adjust the...

Toner scatter outline
●If large amounts of toner have scattered around the characters, the media might be
resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a
different media type. See 
Device media specifications for more information.
●Turn over the stack of media in the tray.
●Use media that is designed for laser printers. See 
Device media specifications for more
information.
ENWW Print quality is unacceptable95
 

Device control panel error messages appear
This section contains information about error messages that can appear on the device control
panel display, and how to clear them.
Resolving common error messages
The following messages are the most common error messages that can appear on the device
control panel display.
Door open or no print cartridge
The print cartridge door is open or no print cartridge has been installed. Make sure that you
have correctly installed the print cartridge in the device. For...

Alert messages
Alert messages indicate that some action must be performed, such as adding print media or
clearing a jam. When an alert message appears, the device automatically stops the current
task and the job does not proceed until someone attends to the situation. After you correct the
error, the device either completes the task or returns to the Ready state. The exception to this
is when you want to use the main menus system. Then the device changes the display so
that you can use the menus system....

●Engine comm.
error
●Memory is low
Try again later
●Page too complex
[enter] to cont.
●Settings cleared
If a warning message is related to a printing task and the auto continue setting is on, then the
message appears for 10 seconds. If you do not press 
MENU/ENTER or CANCEL, the device
continues processing the print job. If the auto continue setting is off, then the print-related
warning message appears until you either press 
MENU/ENTER to proceed, or press CANCEL to
cancel the job.
Note
The auto...

No copy came out
Is media loaded in the input tray?
Load media in the device. See Loading originals to copy for more information.
Is the original loaded correctly?
Make sure that the original is loaded correctly in the automatic document feeder (ADF) input
tray. The original should be loaded top down in the ADF input tray, with the side to be copied
facing down. Insert the original into the ADF until it stops. See 
Loading originals to copy for
more information.
Is the ADF media lever set correctly?
Make...

Copies are blank, or images are missing or faded
Has the sealing tape been removed from the print cartridge?
The sealing tape might not have been removed from the print cartridge. Remove the print
cartridge from the device, pull out the sealing tape, and reinstall the print cartridge. See the
start guide for information about installing a print cartridge.
Is the print cartridge low on toner?
The print cartridge is used for making copies. If the print cartridge is low on toner, the copies
will be faded....