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HP LaserJet 3015 User Manual

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Page 141

D
HP parts and accessories
Use the following topics to find out about ordering parts and accessories for your device:
●
Ordering HP parts and accessories
●
HP LaserJet print cartridges
ENWW131
 

Page 142

Ordering HP parts and accessories
HP parts and accessories chart
You can increase the device’s capabilities with optional accessories and supplies. Use
accessories and supplies designed specifically for your HP LaserJet 3015 all-in-one to ensure
optimum performance.
Accessories
Product nameDescriptionPart number
Cables  and interface
accessories 2-meter  IEEE–1284 parallel
cableC2950A
Cables  and interface
accessories3-meter  IEEE-1284  parallel
cableC2951A
Cables  and interface
accessories2-meter  USB...

Page 143

Supplementary documentation
Product nameDescriptionPart number
Guidelines for Paper and Other
Print MediaA guide to using paper and other
print media with HP LaserJet
printers.5963-7863
Replacement parts
Product nameDescriptionPart number
Paper pickup rollerUsed to pick the media from the
input tray and advance it through
the device.RF0-1008-000CN
Media input trayUsed to hold media for the
device.RG0-1121-000CN
Priority input slotUsed to feed special media or
for printing a first page.RG0-1122-000CN...

Page 144

HP LaserJet print cartridges
This section contains information about using HP LaserJet print cartridges.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new,
refilled, or remanufactured. Because they are not HP products, HP cannot influence their
design or control their quality. Service or repair required as a result of using a non-HP print
cartridge will not be covered under the printer warranty.
Note
The warranty does not apply to...

Page 145

For a more environmentally responsible return of used cartridges and supplies, HP
encourages the use of bulk returns. Simply bundle two or more cartridges together and use
the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more
information in the U.S., call (800) 340-2445, or visit the HP LaserJet Supplies website at
http://www.hp.com/recycle.
Saving toner
To save toner, select the EconoMode option in your device properties settings. (For more
information, see 
To use...

Page 146

136Appendix D HP parts and accessories ENWW
 

Page 147

E
Service and support
Use these topics to learn about obtaining device service and support.
●
Obtaining hardware service
●
Extended warranty
●
Service information form
ENWW137
 

Page 148

Obtaining hardware service
NoteWarranty service and support options might vary depending on your country/region. For
additional support information, visit http://www.hp.com.
To obtain hardware service 
If your hardware should fail during the warranty period, HP offers the following support
options:
●HP repair services. You can return the device to an HP repair center, depending on your
location. You can also obtain telephone support by calling the appropriate telephone
number listed on the support flyer...

Page 149

To remove the media input tray
NoteYou might need to remove the media input tray to return the device. Use the following
instructions to remove the media input tray without damaging the device.
1. Open the media input tray and remove any media.
2. Slide the media guides inward as far as they will go. Press and hold down the tabs inside
the media input tray, and slide the media input tray out of the device.
ENWW Obtaining hardware service139
 

Page 150

Extended warranty
In most countries/regions, HP CarePack provides additional—beyond standard warranty—
coverage for the HP product and all HP-supplied internal components. This hardware
maintenance can uplift the standard warranty (i.e. from next-day to same-day service) and/or
extend it up to five years. The HP CarePack can provide Express Exchange or onsite service.
For more support information, contact the Customer Care Service and Support group; see the
support flyer that came with your device for...
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