HP Jornada 520 Series Pocket PC Users Guide
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Chapter 10 | Support and service | 107 Telephone 36-1-3430310 India 91-11-6826035 Indonesia 62-21-3503408 Ireland 353-1-6625525 Israel 972-9-9524848 Italy 39-2-26410350 Japan 81-3-33358333 Korea 82-2-32700700 Malaysia 60-03-2952566 Mexico Mexico City Rest of the country 52-58-9922 01-800-4720684 Netherlands 31-20-6068751 New Zealand 64-9-3566640 Norway 47-22-116299 Philippines 63-2-8673551 Poland 48-22-8659999 Portugal 351-13180065 Russia 7-095-9169821 Singapore 65-2725300 South Africa 27-11-8061030 Spain 34-91-7820109 Sweden 46-8-6192170 Switzerland (German) 41-1-4332728 Switzerland (French) 41-1-4332729 Taiwan 886-2-27170055 Thailand 66-2-6614000 Hungary Country /Region
108 | HP Jornada 520 Series User ’s Guide Telephone Turkey 90-212-2245925 UK USA 1-800-4431254 (toll-free, no operator is available) Support & Service 1-970-635-1000 Palmtops & Organizers (toll call) Venezuela Caracas Rest of the country 207-8488 800-47-777 Vietnam 84-0-88234530 All Customer Care Centers are available during office hours. Pre-sales Information in the USA is available 24 hours per day, 7 days per week. Support & Service in the USA can be contacted from 5 am to 5 pm Pacific Time, Monday through Friday. Pre-sales Information 44-870-6083003 Country /Region
| 109 Important: This is your hardware product warranty statement. Read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service office can give you details. 9 $$ Hewlett-Packard (HP) warrants this hardware product against defects in material and workmanship for a period of one year from receipt by the original end-user purchaser. If HP receives notice of the above-defined defects during the warranty period, HP will either, at its option, repair or replace products that prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customers alternate exclusive remedy shall be a refund of the purchase price upon return of the product. & #$ The above warranty shall not apply to defects resulting from: misuse; dropping the unit; unauthorized modification; opening for any reason except to perform an official upgrade using an HP Upgrade Kit; operation or storage outside the environmental specifications for the product; in-transit damage; improper maintenance; or defect resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not designed for use with the product. HP makes no other express warranty, whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the one-year duration of this written warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you.
110 | HP Jornada 520 Series User’s Guide This warranty gives your specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country. & # ! The remedies provided above are the customers sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages (including lost profit), whether based on warranty, contract, tort, or any other legal theory. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages—including lost profit—so the above limitation or exclusion may not apply to you. 9 / : + - ; The preceding disclaimers and limitations shall not apply to consumer transactions in Australia, New Zealand and the United Kingdom, and shall not affect the statutory rights of consumers. 7 The above warranty terms and any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the statutory rights implied by the Trade Practices Act 1974 or any corresponding State or territory legislation applicable to the sale of this product to you. If you have any queries about your rights, contact the Hewlett-Packard Customer Care Center at 61-3-88778000. 7 / : The above warranty terms or any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547.
Warranty | 111 #$ #$ $ This HP product contains preinstalled software programs. Please read the HP Software Product License Agreement before proceeding. Important: Carefully read this License Agreement and the Limited Warranty statement before operating the equipment. The rights to the software are licensed, not sold. HP or its licensors continue to own all intellectual property rights to the software, and you will be granted certain rights to use the software upon your acceptance of this license. Rights in the software are offered only on the condition that you agree to all terms and conditions of the License Agreement. Operating the equipment indicates your acceptance of these terms and conditions. If you do not agree to the terms and conditions of the License Agreement, return the complete package for a full refund now. The HP Software Product License Agreement shall govern the use of all software that is provided to you, the customer, as part of this HP product with the exception of Microsoft Software. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation. Any third-party software suppliers warranty terms that may be found online, or in any documentation or other materials contained in the product packaging, shall govern the use of that third-party software. The following License Terms govern the use of the software: 4 You may only use the software on a single computer. You may not reverse, assemble, or decompile the software. Transaction in European Union member states: The prohibition against decompilation shall be subject to Directive 91/250/EEC. You may make copies or adaptations of the software (a) for archival purposes, or (b) when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner. You have no other rights to copy unless you acquire an appropriate license to reproduce which is available from HP for some software.
112 | HP Jornada 520 Series User’s Guide
You agree that no warranty, free installation, or free training is provided by HP
for any copies or adaptations made by you.
All copies and adaptations of the software must bear the copyright notice(s)
contained in or on the original.
,
You agree that you do not have any title to or ownership of the software, other
than ownership of the physical media. You acknowledge and agree that the
software is copyrighted and protected under the copyright laws. You
acknowledge and agree that the software or part thereof may have been
developed by a third-party software supplier named in the copyright notice(s)
included with the software, who shall be authorized to hold you responsible for
any copyright infringement or violation of this or their own License Agreement.
You may transfer rights to the software to a third party only as part of the
transfer of all your rights and only if you obtain the prior agreement of the third
party to be bound by the terms of this License Agreement. Upon such a
transfer, you agree that your rights to the software are terminated and that you
will either destroy all your copies and adaptations or deliver them to the third
party. Transfer to a U.S. government department or agency or to a prime or
lower tier contractor in connection with a U.S. government contract shall be
made only upon prior written agreement to terms required by HP.
You may not lease, sublicense the software, or distribute copies or
adaptations of the software to the public in physical media, by
telecommunication or at all without the prior written consent of HP.
HP may terminate this software license for failure to comply with any of these
terms, provided HP has requested you to cure the failure and you have failed
to do so within thirty (30) days of such notice.
4
You agree that the software does not include updates and upgrades that may
be available from HP under a separate support agreement.
6
You agree not to export or re-export the software or any copy or adaptation in
violation of the U.S. Export Administration regulations or other applicable
regulations.
Warranty | 113 47 7 The Software and Documentation have been developed entirely at private expense. They are delivered and licensed as “commercial computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227- 7014 (Jun 1995), as “commercial item” as defined in FAR 2.101 (a), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. ) , Important: This HP Software Product Limited Warranty shall cover all software that is provided to you, the customer, as part of the HP product, including any operating system software. Any third-party software suppliers warranty terms that may be found on-line, or in any documentation or other materials contained in the product packaging shall supersede the HP Software Product Limited Warranty with regard to that third-party software. ) 3!8 # HP warrants for a period of NINETY (90) DAYS from the date of purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, your remedy shall be replacement or refund only. Return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, HP shall refund the purchase price upon return of the product and all copies. / 1 HP warrants the removable media, if supplied, upon which this product is recorded to be free from defects in material and workmanship under normal use for a period of NINETY (90) DAYS from the date of purchase. In the event the media proves to be defective during the warranty period, your remedy shall be replacement or refund only. Return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, HP shall refund the purchase price upon return of the product and destruction of all other non-removable media copies of the software product.
114 | HP Jornada 520 Series User’s Guide ) You must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period. 8 HP makes no other express warranty, whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day duration of this written warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country. 8 THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT), WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages—including lost profit—so the above limitation or exclusion may not apply to you. In no case shall HPs liability exceed the purchase price for the software and/or product. The limitations set forth above will apply regardless of whether you accept the software. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer.
| 115 AC adapter. An external power supply that converts ac power from a standard household electrical outlet to the low-voltage dc required to operate your HP Jornada. Backup. A duplicate copy of your HP Jornada files and data that is stored on your desktop PC or on a PC card. CompactFlash. A removable media for high-performance memory cards and other peripherals such as modems and network interface cards. Cradle. A desktop base for your HP Jornada that allows instant connectivity to a desktop PC. The cradle remains connected to your desktop PC, even when you remove your HP Jornada. Dial-up connection. A connection between your HP Jornada and another computer by modem. You can have a dial-up connection with an ISP, a network, or with a modem attached to a PC. Direct connection. A connection between your HP Jornada and another computer by means of the sync cable or IR port. DNS (Domain Name System). An Internet service that translates domain names into IP addresses. For example, the domain name www.jornada.com might translate as 198.125.247.4. Driver. A control program that enables a computer to work with a specific device or peripheral. IMAP4 (Internet Messaging Access Protocol v4). A protocol that enables a computer to retrieve messages from a mail server. Infrared port. A communication port that uses optical (infrared) signals rather than wires or cables to transmit data. Internet. A worldwide network of computers offering services such as e-mail, the Worldwide Web, FTP, Usenet news, and others. Intranet. A network that offers services similar to the Internet, but is usually accessible only to users within a single company or organization. IP (Internet Protocol). The standard by which packets of information are transmitted over the Internet.
116 | HP Jornada 520 Series User’s Guide IrDA (Infrared Data Association protocol). An established standard for infrared communications between computers and other peripherals and devices. ISP (Internet service provider). A commercial business that provides Internet access to individuals or businesses, usually for a fee. LAN (local area network). A group of computers, usually in close proximity (either in the same building or in buildings in close proximity), that are linked together to share files and exchange data. Modem. A communication device that enables a computer to transmit data over telephone lines. NIC (network interface card). A network interface card (NIC) is a card that is installed in a computer so that it can be connected to a network. Network interface cards can provide a dedicated, full-time connection to a network. Partnership. An established relationship between your HP Jornada and your PC for the purpose of synchronizing and transferring data. PIM (personal information manager). An application or set of applications that organizes information such as addresses, appointments, and notes. POP3 (Post Office Protocol v3). A protocol that enables a computer to retrieve messages from a mail server. PPP (Point-to-Point Protocol). The default method your HP Jornada uses to communicate with an ISP network server. Proxy server. A server that sits between a client computer or Web browser and the Internet. A proxy server provides security by filtering requests and can improve performance by storing local copies of requested information. RAM (random access memory). Volatile memory that be read and written. Data stored in RAM is retained only while power is maintained. Remote connection A connection between your HP Jornada and a remote computer or server. Reset. The process of restarting your HP Jornada and reinitializing the operating system. Performing a reset erases any unsaved data in open documents, but preserves data that has been saved. Restore. To return your device to the state it was in when it was last backed up. This involves copying your backup data to your HP Jornada. ROM (read-only memory). A memory circuit into which programs and data are permanently installed. Data in ROM cannot be modified or deleted.