HP Deskjet 9800 User Manual

							3 Using print cartridges and accessories
This section contains the following information:
●
Installing the optional automatic two-sided printing accessory (duplex unit)
●
Using the print cartridges
21
 
						

							Installing the optional automatic two-sided printing
accessory (duplex unit)
You can print on both sides of a sheet of paper automatically when the duplex unit is installed.
NOTEThe duplex unit is a standard part in the HP Deskjet 9800d, 9803d, and 9808d
printers. It may be purchased separately in some countries/regions (see 
HP supplies and
accessories .)
To install the duplex unit
1Remove the rear access panel by pushing the release buttons toward each other.
2 Pull the rear access panel out of the printer.
3 Insert the duplex unit straight into the back of  the printer until both sides snap into place.
NOTEDo not press the buttons on either side of the duplex unit when installing it. Use these
buttons only for removing the duplex unit from the printer.
22 3  Using print cartridges and accessories 
 
						

							Using the print cartridges
Supported print cartridges
Four print cartridges are available for use with the printer.
1 Black
2 Tri-color
3 Photo
4 Gray photo
NOTEThe availability of print cartridges varies by country/region. The print cartridges may
come in different sizes. To obtain a list of supported print cartridges for your printer, \
print the
diagnostics page (see 
Printing a diagnostics page ) and read the information in the Supported
Print Cartridges category.
You can find the cartridge number in the following places:
■ On the diagnostics page (see 
Printing a diagnostics page ).
■ On the label of the print cartridge you are replacing.
■ In Windows : From the Toolbox if you have bidirectional communication, open the Toolbox. From
the  Printer Status  tab, click Ink Cartridge Information .
■ In Mac OS : From the HP Inkjet Toolbox, open the supplies panel.
Using print cartridges
Everyday printing  – Use the black and tri-color print cartridges for everyday print jobs.
Quality color photos  – For more vibrant colors when printing color photographs or other special
documents, remove the black print cartridge and use  a photo print cartridge in combination with the
tri-color print cartridge. See 
Printing digital photographs .
Quality black and white photos  – For outstanding black and white photographs, remove the black
print cartridge and use a gray photo print  cartridge in combination with the tri-color cartridge. See
Printing in grayscale.
Installing or replacing the print cartridges
Use only the replacement cartridges that have the same cartridge number as the print cartridge you
are replacing. See 
Supported print cartridges .
Using the print cartridges  23
 
						

							For four-ink color printing, install the black and the tri-color print cartridges.
For six-ink color printing, install the photo and the tri-color print cartridges to enhance the print quality
of photographs. See 
Printing with six-ink color .
To install or replace a print cartridge
1Turn on the printer, open the top cover, and lift the print latch.
CAUTION The print cartridge carriage may be moving into its correct position. Be sure
the print cartridge carriage is parked at the  right-hand side of the printer before removing
or installing print cartridges.
2 If you are replacing a print cartridge , grasp the installed print cartridge and slide it out of its
cradle. To ensure you are placing the new  print cartridge into the correct position, verify the
symbols on the latch match the  symbols on the new cartridge.
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							3If you are installing a new print cartridge,  remove the print cartridge from its package, and
then remove the clear nozzle protective tape by pulling on the pink pull-tab.
CAUTION To prevent clogs, ink failure, and bad electrical connections, do not touch the
print cartridge ink nozzles or copper contacts,  and do not remove the copper contacts.
NOTEIf you are installing a new print cartridge, the printer will automatically align the
print cartridges and use one sheet of paper to  print an alignment page. If you have higher-
quality photo media loaded in the input tray, you  may want to load a sheet of plain paper
before installing the new print cartridge.
4 Hold the print cartridge with the copper contacts facing the printer, and then slide the print
cartridge into the cradle.
NOTE Depending on the cartridge size, they may not align with each other.
If you have trouble inserting the print cartridge  after lifting the carriage latch, verify the
printer is on and wait a few seconds for the carriage to disengage before inserting the
print cartridge.
Using the print cartridges  25
 
						

							5Push down on the print cartridge latch until it  snaps closed. Make sure the latch does not spring
back open.
6 Close the top cover.
NOTE If you installed a new print cartridge, the printer aligns the print cartridges and
prints an alignment page. If no alignment page prints, make sure there is paper in the
input tray.
Do not open the top cover when the printer is aligning the print cartridges.
Aligning the print cartridges
The printer automatically aligns print cartridges whenever a new print cartridge is installed. However,
if your printout is grainy, has stray dots, or  jagged edges, you can realign the print cartridges.
For Windows
You can align the print cartridges from the Toolbox or the printer driver.
1 Load plain paper into the input tray (see 
Loading media in the input tray.)
2 Open the Toolbox: Click  Start, point to  Programs , HP Deskjet 9800 series , and then click
HP Deskjet 9800 series Toolbox .
-or-
Open the printer driver (see 
Changing print settings .)
3 Click the  Printer Services  tab (Toolbox) or Services tab (printer driver).
4 Click  Align Print Cartridges  and follow the onscreen instructions.
For Macintosh
1 Load plain paper into the input tray (see 
Loading media in the input tray.)
2 Open the HP Inkjet Toolbox.
3 Open the  Calibrate panel.
4 Click  Align .
26 3  Using print cartridges and accessories 
 
						

							Cleaning the print cartridges
This section contains a procedure for cleaning the print cartridges automatically. For information
about cleaning the cartridges manually, see 
The printer is rejecting the pen.
To clean the print cartridges automatically
The print cartridges have microscopic nozzles that can clog  when exposed to air for too long. In
addition, if a print cartridge is not used for long  periods of time it can also clog, resulting in a
noticeable decrease in print quality. Cleaning the print cartridges unclogs the nozzles.
Clean the print cartridges if the printed characters are  incomplete, or if dots or lines are missing from
the printed text or graphics.
NOTE Cleaning the print cartridges when it is not necessary wastes ink and reduces the life
of the print cartridges.
If print quality has degraded, it could be that the  cartridge is out of ink. Check the ink level
before proceeding to clean the cartridges. If the  cartridge is out of ink, replace it.
For Windows
You can clean the print cartridges from the Toolbox or the printer driver.
1 Load plain paper into the input tray (see 
Loading media in the input tray).
2 Open the Toolbox: Click  Start, point to  Programs , HP Deskjet 9800 series , and then click
HP Deskjet 9800 series Toolbox .
-or-
Open the printer driver (see 
Changing print settings .)
3 Click the  Printer Services  tab (Toolbox) or Services tab (printer driver).
4 Click  Clean Print Cartridges  and follow the onscreen instructions.
5 If you still find a problem in the printout, repeat this cleaning process.
6 If there is still a problem in the printout, either  the print cartridge is out of ink and should be
replaced or the cartridge has a problem. Replace the cartridge if it is out of warranty or contact
HP customer service.
For Macintosh
1 Load plain paper into the input tray (see 
Loading media in the input tray.)
2 Open the HP Inkjet Toolbox.
3 Open the  Clean panel.
4 Click  Clean .
5 If you still find a problem in the printout, repeat this cleaning process.
6 If there is still a problem in the printout, either  the print cartridge is out of ink and should be
replaced or the cartridge has a problem. Replace the cartridge if it is out of warranty or contact
HP customer service.
Using the print cartridges  27
 
						

							Maintaining the print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print quality:
■Keep all print cartridges in their sealed packages until they are needed. Print cartridges should
be stored at room temperatures between 15 ˚ to 35 ˚C (59 ˚ to 95 ˚F).
■ Do not remove the plastic tape covering the ink nozzles until you are ready to install the print
cartridge in the printer. If the plastic tape has  been removed from the print cartridge, do not
attempt to reattach it. Reattaching the tape damages the print cartridge.
CAUTION Do not drop the print cartridge. Dropping the print cartridge may damage it.
Storing the print cartridges
When the black or photo print cartridge is removed from the printer, store it in an airtight plastic
container or in the Print Cartridge Protector. A  Print Cartridge Protector is shipped with the photo
print cartridges.
NOTE If you store the print cartridge in an  airtight plastic container, make sure that the
tri-color, photo, and gray photo ink nozzles face  down and that the black print cartridges are
stored with the ink nozzles face up.
To store the print cartridge in the Print Cartridge Protector
1 Insert the print cartridge into the protector and snap it securely in place.
2To remove the print cartridge from the protector, press  down and back on the tab inside the
protector to release the print cartridge, and then remove the print cartridge.
28 3  Using print cartridges and accessories 
 
						

							Printing with a single print cartridge
NOTETo place the printer in  Ink-backup Printing Mode , remove the empty cartridge.
If one of the print cartridges runs out of ink before  you can replace it, you can still print with a single
print cartridge.
Cartridge usedOutput
BlackGrayscale
PhotoGrayscale for color segments and black for black segments
Gray photoGrayscale
Tri-color Color and very dark purple (not true black)
NOTE Printing from one print cartridge, rather than two, may be slower and the print quality
may be affected. It is recommended  to print with both print cartridges.
If using only the Photo print cartridge, colors may not print correctly.
For borderless printing, the tri-color print cartridge must be installed.
Calibrating the color
Whenever you replace a print cartridge, the printer automatically calibrates the colors to ensure the
best printing quality. If you are not satisfied with the appearance of the colors, you can calibrate
colors manually, as described below.
■ Toolbox or printer driver (Windows): Click the  Printer Services or Services  tab. Then, click
Calibrate Color  and follow the onscreen instructions.
■ HP Inkjet Toolbox (Macintosh): Click  Calibrate Color and follow the onscreen instructions.
NOTETo calibrate color, both tri-color and photo print cartridges must be installed.
Using the print cartridges  29
 
						

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