HP Deskjet 9800 User Manual

							1 Welcome
Thank you for buying this HP Deskjet printer.
This section contains the following information:
●
Special features
●
Using this guide
●
Finding other resources for the product
1
 
						

							Special features
This printer is equipped with several exciting features.
■Wide-format printing  – Prints up to 330 x 483 mm  (13 x 19 inches) or A3+ borderless.
■ Automatic two-sided printing (duplex unit)  – Print two-sided documents automatically. It
comes standard with the HP Deskjet 9800d, 9803d, and 9808d. It may be purchased separately
in some countries/regions (see 
HP supplies and accessories ).
■ Borderless printing  – Use the entire page surface when  printing photos and cards using the
borderless printing feature. Prints up to 330 x  483 mm (13 x 19 inches) or A3+ borderless.
■ Ink backup mode  – Continue printing with one print cartridge when the other print cartridge runs
out of ink.
■ Six-ink upgradeable printing  – Enhance photo printing with a photo print cartridge.
■ Color management  – The printer software translates the colors of your document from their
current color space to the selected color space in the printer driver. See printer driver online help
for more information.
■ Automatic paper-type sensor  – The printer automatically selects the print settings appropriate
for the media in the printer, particularly when used with HP media.
■ Cancel button  – Cancel unwanted print jobs at the touch of a button.
■ Power-saving mode  – The printer goes into a low-power, energy-efficient mode after it \
has
been idle for 30 minutes.
■ Toolbox  – Get status and maintenance information about your printer. It also provides access to
the myPrintMileage website, documentation, and online  help tools for solving printer problems.
■ Panoramic printing  – Print high-quality panoramic photographs with or without borders.
■ Digital photo printing  – Print high-quality, black-and-white photographs in shades of gray using
a gray photo print cartridge, combined with the tri-color print cartridge.
■ Print multiple pages on a single sheet of paper  – Use the printer software to print up to 16
pages on a single sheet of paper.
2 1  Welcome 
 
						

							Using this guide
This guide includes the following sections:
■Getting started  – Describes the printer parts and explains how to connect using a USB or a
parallel cable, how to install the printer software, how to connect to a network, and how to
connect to an external print server.
■ Using print cartridges and accessories  – Explains how to use the print cartridges and how to
install the duplex unit.
■ Printing and loading media  – Describes and illustrates how to load print media and explains
how to print on various media types and  sizes. Explains six-ink printing, which enhances the print
quality of photographs, and how to use the  borderless printing feature. Also describes the printer
driver features.
■ Using the Toolbox  – Describes the features of the  Toolbox (such as ink level information, print
cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the\
myPrintMileage website (which keeps track of printer usage information). Also explains how to
order printing supplies directly through the Toolbox.
■ Troubleshooting  – Helps you solve common printer problems such as paper jams or software
installation issues, and printing problems such as borderless or photo printing problems.
■ Printer lights reference  – Describes and illustrates printer light combinations, what they
indicate, and what action to take if necessary.
■ HP supplies and accessories  – Lists part numbers of the accessories, media, and print
cartridges that can be purchased and used with the printer.
■ Customer support and warranty  – Lists support services to obtain assistance for your printer.
■ Printer specifications and Declaration of Conformity  – Lists information such as print speeds,
tray capacity, and system requirements. Also contains a Declaration of Conformity.
■ Regulatory information  – Contains an FCC statement and other regulatory information, such as
EMI statements, LEDs classification, energy consumption, and the regulatory model number.
Using this guide  3
 
						

							Finding other resources for the product
You can obtain product information and further troubleshooting resources that are not included in this
guide from the following resources:
■Setup poster  – Provides illustrated setup information. A printed version of this document is
provided with the printer. Also, an electronic  version is available as an Adobe® Acrobat®
Portable Document Format (PDF) file on the Starter CD.
■ Getting started guide  – Provides instructions for setting up the printer and information about the
warranty and safety issues. Included as a printed guide in the box with the printer. 
■ Readme file and release notes  – Provides late-breaking information and troubleshooting tips.
Included on the Starter CD.
■ Toolbox  – Provides information about print cartridge ink levels and access to printer
maintenance services. See 
Using the Toolbox  for more information. Available if you choose an
installation option that includes the Toolbox.
■ Printer-driver onscreen help (Windows)  – Provides an explanation of the features in the
printer driver. Available from the printer driver.
■ HP Inkjet Toolbox (Macintosh)  –Contains tools to calibrate the printer, clean the print
cartridges, print a test page, and find website support information. See 
Using the HP Inkjet
Toolbox (Macintosh)  for more information. 
■ HP Instant Support  – Helps you quickly identify, diagnose, and resolve printing problems. See
HP Instant Support for more information. Available through any standard Web browser or
through the Toolbox (Windows). 
■ Starter CD  – Includes printer software, a utility that lets you create customized installation
packages, an electronic copy of this users guide, and ordering information. See 
Troubleshooting
■ Diagnostics page  – Provides information about the printer hardware, such as the firmware
version and model number. See 
Printing a diagnostics page .
■ HP websites  – Provides the latest printer software, product and support information. Go to
http://www.hp.com/support/dj9800 .
■ HP telephone support  – Lists information for contacting HP. During the warranty period, this
support is often free of charge. See 
HP Telephone Support .
4 1  Welcome 
 
						

							2 Getting started
This section contains the following information:
●
Understanding the printer parts and functions
●
Configuring the printer (Windows)
●
Configuring the printer (Mac OS)
●
Connecting to a network
●
Uninstalling the printer software
●
Customizing the printer software setup program
●
Installing other software
5
 
						

							Understanding the printer parts and functions
Front view (trays, cover, and print cartridge cradle)
6
7
1Extendable input tray
2 Extendable output tray
3 Front manual feed paper guide
4 Front manual feed slot
5 Top cover
6 Print cartridge latch
7 Print cartridge cradle
6 2  Getting started 
 
						

							Front view (input tray)
1Input tray lock
2 Small media guide
3 Paper width guide
4 Small media ejector
Printer lights
The printer lights provide visual cues about the  status of the printer. For more information, see
Printer lights reference.
1
Right print cartridge light (black, photo, or gray print cartridge)
2 Left print cartridge light (tri-color print cartridge)
3 C
ANCEL button
Understanding the printer parts and functions  7
 
						

							4RESUME button and light
5 P
OWER button and light
Back view
8
1
Universal serial bus (USB) port
2 Parallel port
3 Rear access panel
4 Rear manual feed slot
5 Rear manual feed paper guide
6 Rear access panel release buttons
7 Power input
8 Optional automatic two-sided printing accessory (duplex unit)
8 2  Getting started 
 
						

							Optional automatic two-sided printing accessory (duplex unit)
The printer can automatically print on both sides of a sheet of paper when the duplex unit is attached
to the back of the printer. (See 
Installing the optional automatic two-sided printing accessory (duplex
unit).)
NOTE The duplex unit is a standard part in the HP Deskjet 9800d, 9803d, and 9808d
printers. It may be purchased separately in some countries/regions.
1 Rear cover
2 Release buttons for the duplex unit
3 Release buttons for the rear cover of the duplex unit to clear a paper jam
Understanding the printer parts and functions  9
 
						

							Configuring the printer (Windows)
You can connect the printer directly to a computer, or you can share the printer on a locally shared
network.
NOTEYou must have administrator privileges to install a printer driver in Windows 2000,
Windows Server 2000, or Windows XP.
Direct connection
You can connect the printer directly to your computer using a USB cable or an IEEE 1284-compliant
bidirectional parallel cable.
NOTE Windows NT 4.0 does not support USB.
Do not connect a USB and a parallel cable  to the printer at the same time.
If you install the printer software and connect  a printer to a computer running Windows, you
can connect additional printers to the same computer with USB cables without reinstalling the
printing software.
Installing printer software and sharing the printer
When setting up the printer, HP recommends that you connect the printer after you install the
software because the installation program is designed to provide you with the easiest setup
experience.
However, if you have connected the cable first, see 
To connect the printer before installing the
software .
To install the software before connecting the printer
It is recommended that you install the Toolbox, which provides status and maintenance information
about your printer. It also provides access to documentation and online help tools for solving printer
problems. If you do not install the Toolbox you  will not see printer error messages on your computer
screen and will not have access to the myPrintMileage website. See 
Using the Toolbox .
1 Close any running applications.
2 Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not start automatically, click  Start, and then click  Run. Browse to the CD-
ROM drive for the computer, click  Autorun.exe, and then click  Open. In the  Run dialog box,
click  OK.
3 On the CD menu, click  Install Printer Driver.
10 2  Getting started