HP DesignJet 800ps A1 User Manual
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The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Printheads not aligned Paper too small to align printheads Press ENTER to continue You have replaced one or more printheads but the printer has detected that you do not have wide enough paper loaded for the alignment process. Press the Enter key to load larger paper, or the Cancel key to stop the load process. PRINTHEADS not functional Replace printheads Cancel printThe printer is attempting to print a job, but finds that there is a problem with the printheads. You may either replace the printheads at this stage or cancel the print. Select the required option and press the Enter key. If you decide to replace them, you will be told which ones are failing or missing. Printheads require alignment. Load paper and select Align printheads. Press ENTER to finish The printer has detected that the printheads need to be aligned. Press the Enter key to continue. Load a sheet or roll of paper, and select Align printheads from the Ink menu. See Printhead Alignment . Printheads require alignment. Press ENTER to alignThe printer has detected that the printheads need to be aligned. Press the Enter key to align them. See Printhead Alignment . Problem found during calibration A general problem was found during the Advance Calibration routine. Respond to any other messages that appear on the front panel, indicating ink or paper problems, and then retry the Advance calibration routine. Front Panel Messages (Continued) Message Explanation and ActionFor more Messages, click on the Next Page button
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Problems detected in INK CARTRIDGES. Continue process and replace them. Press ENTER to continueThere is an error with the ink cartridges during the preparation of the ink system. Press the Enter key and then follow the instructions to replace the faulty ink cartridges.Reload paper There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheadsYou have requested the printer to permit the replacement of printheads, but the printer has detected that one or more cartridges are empty. The empty cartridges must be replaced before the printheads are replaced. Press the Enter key and follow the procedure for replacing empty cartridges, described in Ink Cartridge Replacement . Right edge of roll too far from load line Press ENTER to retr y Press CANCEL to abort The paper is out of the load line margins—too far from the line where it should be loaded. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (Continued) Message Explanation and ActionFor more Messages, click on the Next Page button
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Right edge of sheet too far from load line Press ENTER to retr y Press CANCEL to abortDuring the loading of a sheet of paper, the printer has detected that the paper is too far to the left; it should be aligned close to the blue line painted on the right side of the platen. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Roll edge not found Please check roll edges are non-clear Press ENTER to retr y Press CANCEL to abort During the loading of a roll, the printer cannot detect the side edge of the paper. A possible cause is that the media is transparent (clear); only non-clear media are supported. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Roll right edge too far from load line Press ENTER to retr y Press CANCEL to abortDuring the loading of a roll of paper, the printer has detected that the paper is too far to the left; it should be aligned with the blue line painted on the right side of the platen. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Sheet edge not found Please check sheet edges are non-clear Press ENTER to retr y Press CANCEL to abort During the loading of a sheet, the printer cannot detect the side edge of the paper. A possible cause is that the media is transparent (clear); only non-clear media are supported. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (Continued) Message Explanation and ActionFor more Messages, click on the Next Page button
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Sheet not loaded Load sheet with printed patternThe printer is trying to perform a scan of the calibration pattern, but no sheet was found. Load the sheet that was printed by the Create pattern part of the calibration routine.Sheet too long Please check it is not a roll Press ENTER to retr y Press CANCEL to abort You have requested the printer to load a sheet of paper, but the sheet appears to be too long. Check that the paper is not a roll. Either: Press the Enter key to try to load the sheet again; Or: Press the Cancel key to stop the process. If the paper is on a roll, follow the instructions in Loading Roll Media . Troubleshooting finished Resume normal printing If problem persists select Troubleshooting again Press ENTER to continueThe printer has finished the Troubleshooting routine and will not at this stage perform further cleaning on the printheads because this could damage the other ones. However, according to the evaluation you have given, the printheads require cleaning because there are defects in the Diagnostic Print. Press the Enter key. Then resume your normal printing activities. If the problem recurs, try using the Troubleshooting routine again, or select Replace Printheads from the front panel (in the Ink System menu) to replace the printheads that are faulty. Troubleshooting requires paper for a diagnostic print. The Troubleshooting utility has found that there is no paper loaded in the printer. Load a roll of paper.Front Panel Messages (Continued) Message Explanation and ActionFor more Messages, click on the Next Page button
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Unable to initialize ink system. Call HP representative.The system cannot successfully complete the startup. Call HP for service.Unable to prepare ink system. Open window to check SETUP printheads During ink system start-up, the purge of the ink system has failed and the system is asking you if the preparation has completed. Check the setup printheads and then follow the instructions in the front panel and respond to further questions. Unknown ink cartridges. Press ENTER to continue.The ink cartridges are not recognized by the printer as ink cartridges approved by HP, and there is at least one that is new. Press the Enter key. Unknown paper format Reload paper The format (roll or sheet) of the paper loaded in the printer is unknown. Reload the paper following the normal procedure, to solve this problem. See Loading Roll Media or Loading Sheet Media . Unknown paper type Select paper typeThe type of the paper loaded in the printer is unknown to the printer. Select a known paper type from the printer menu. Unknown printheads. Press ENTER to continue. The printheads are not recognized by the printer as printheads approved by HP, though the printer can still use them. Press the Enter key.Front Panel Messages (Continued) Message Explanation and ActionFor more Messages, click on the Next Page button
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Front Panel Messages (Continued) Message Explanation and Action Warning! Machine calibrations need to be performed. Refer to guide for instructions.The color calibrations for the paper that is loaded have been lost. Follow the procedure described in Advance Calibration . Warning: color calibration not done on this paper type The printer has detected that the color calibrations have not been performed on this paper type, and the system is configured to do them. To calibrate color for the current paper type, select Ink menu → Color calibration → Calibrate paper. Warning: printheads not alignedThe printer has detected that the printheads have not been aligned since the last replacement. You should align the printheads by selecting Align printheads from the Ink menu.
Page FormatSetting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Printer OptionsThe printer has many options that you can use to ensure that the image you print has the look and appearance you want. You can select printer settings either from the front panel or from the driver you have for the printer. In most cases the driver settings override the front panel settings. The Print Options Tab contains these topics: Page Format deals with the formatting of the image and how to use the settings to obtain the formatting that you want. It also explains how to control the orientation of the image on the media. Setting Page Size in the Front Panel explains how to set the page size from the front panel. Image Appearance describes how to control the overall appearance of your prints. Print Management describes how to efficiently manage your printing. Printer Configuration details how to set specific configuration parameters of your printer.
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page description explains how to make sure the you obtain the prints from your printer in the format you want. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Scaling the Image explains how to scale your image from the front panel.
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page descriptionThis section explains how to make sure that the printer produces your print in the page format you want. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in)
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page SizePage size can be specified from the front panel or in the software, where it may be called “Pag e Size”, “Media Size”, “Paper Size”, etc., and where the options include, for example, ISO A3, ANSI Letter, Custom. If your software does not define the page size in the print file, the front-panel setting is used. Otherwise, the software setting overrides the front- panel setting.NOTE: There is one exception to the above. If the front-panel setting is Inked area and you are sending a PostScript file, the front panel setting is used. See Inked area below. MarginsThe margins are set to ensure the maximum printable area on your paper. The two side margins are 5.0 mm. The margin settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area . Inked Areainked area is the smallest rectangle that contains the entire image.