Ford F150 2017 Manual
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If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If • Your cellular phone or 911 Assist hardware sustains damage in a crash. • The vehicle's battery or the SYNC system has no power. • The phone(s) thrown from your vehicle are the ones paired and connected to the system. 911 Assist Privacy Notice When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not switch the feature on. Safety Information WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. • Do not attempt to service or repair the system. Have an authorized dealer check your vehicle. • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's user guide for further information. • For your safety, some SYNC 3 functions are speed-dependent. Their use is limited to when your vehicle is traveling at speeds under 3 mph (5 km/h). Make sure that you review your device's manual before using it with SYNC 3. Speed-restricted Features Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary. 468 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
• Screens crowded with information, such as Point of Interest reviews and ratings, SiriusXM Traffic and Travel Link sports scores, movie times or ski conditions. • Any action that requires you to use a keyboard is restricted, such as entering a navigation destination or editing information. • All lists are limited so the user can view fewer entries (such as phone contacts or recent phone call entries). See the following chart for more specific examples. Restricted features Pairing a Bluetooth phone. Cellular Phone Browsing of list entries is limited for phone contacts and recent phone calls. Editing the keypad code. System Functionality Enabling Valet Mode. Editing settings while the rear view camera or active park assist are active. Editing Wi-Fi settings. Wi-Fi Editing the list of wireless networks. Connecting to a new Wi-Fi network. Viewing received text messages. Text Messages Using the keyboard to enter a destination. Navigation Adding or editing Navigation Favorites entries or Avoid Areas. Creating a SYNC Owner Account Why do I need a SYNC owner account? • Essential for keeping up with the latest software and connected features. • Access to customer support for any questions you may have. • Maintain account permissions. Visit the website to sign up and register. Website www.owner.ford.com www.syncmyride.ca 469 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Website www.syncmaroute.ca SYNC Connect (If Equipped) With a SYNC® Connect-equipped vehicle, you can use FordPass® to track your vehicle ’s location and remotely access vehicle features such as start, lock and unlock and vehicle status including fuel level and approximate mileage. You can also schedule specific times to remotely start your vehicle so it’ s ready to hit the road as soon as you are. SYNC Connect is an optional feature on select 2017 MY vehicles. FordPass® is available through a free download via the Apple App Store® or Google Play ™. Message and data rates may apply. Services may be limited by mobile phone network coverage area. • FCC: LHJ-FAN • IC: 2807E-FAN Updating Your System You can choose to download the update onto a USB drive or use Wi-Fi to deliver automatic updates. USB Updates To use the USB update you need to log into your owner account and visit the SYNC software update page. Website www.owner.ford.com www.syncmyride.ca www.syncmaroute.ca The website notifies you if an update is available. You can then select to download the update. You will need an empty USB drive. Please check the website for minimum requirements. Once you have inserted the USB drive into your computer, choose to start the download. Follow the instructions provided to download the files to the USB drive. The installation of most files occurs in the background, and does not interrupt your use of the system. Navigation updates cannot be installed in the background, because the files are too large. To install the update in your vehicle, remove anything that is plugged in the USB ports on the media hub and plug in the USB drive containing the update. When the USB drive is plugged in, the installation should begin immediately. After a successful installation, the update is available the next time the vehicle is started. Please refer to the website for any further actions. Updating Over Wi-Fi To update your System over Wi-Fi your vehicle must be within the range of a Wi-Fi access point. Data rates may apply. To connect your system to Wi-Fi, select: Menu Item Settings Wi-Fi You can then select your Wi-Fi network. You may have to enter the security code if the network is secured. The system confirms when it has connected to the network. Available Wi-Fi Networks 470 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
You must also give the system permission to update automatically. Upon vehicle delivery, the System asks you if you would like to use the automatic update feature. If you agree to automatic updates, you can press OK to confirm. If this selection does not appear upon vehicle delivery you can access it through the General Settings. See Settings (page 509). You can also perform a master reset. See SYNC™ 3 Troubleshooting (page 521). If you would like to switch this feature on later, select: Menu Item Settings General From this menu, you can enable automatic updates. If you have not done so already, the system prompts you to set up a Wi-Fi connection when you enable this feature. Automatic System Updates When Wi-Fi and automatic updates are enabled, your system checks for software updates periodically. If a new version is available, it downloads at that time. Software downloads can take place for up to 30 minutes after you have switched your vehicle off. The updates do not interrupt the normal use of your SYNC 3 system. If a download does not complete for any reason, the download continues where it left off at the next Wi-Fi connected opportunity. Upon activation of an update, a banner displays on the touchscreen indicating the system update. Select the icon to see more detail. This icon displays for two ignition cycles. To switch this feature off: Menu Item Settings General In this menu selection, you can change the selection for automatic updates to OFF. Automatic System Updates Support The SYNC support team is available to help you with any questions you are not able to answer on your own. Monday-Saturday, 8:30am-8:00pm EST. For Ford : United States: 1-800-392-3673. Canada: 1-800-565-3673. Times are subject to change due to holidays. Privacy Information When you connect a cellular phone to SYNC 3, the system creates a profile within your vehicle that links to that cellular phone. This profile helps in offering you more cellular features and operating more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. 471 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
The cellular profile, media device index, and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or your vehicle, we recommend you perform a Master Reset to erase all stored information. You can find more information about the Master Reset in General Settings. See Settings (page 509). System data cannot be accessed without special equipment and access to your vehicle's SYNC 3 module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. HOME SCREEN Home screen display Tile Item Shows the active media source. Audio A 472 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)E205446
Home screen display Tile Item If your vehicle does not have navigation, this space contains the compass. The name of the connected phone appears on the screen. The status of the phone features also appear. This includes signal strength, battery charge, 911 assist setting state (On or Off), text messaging and roaming. Phone B This map displays your current location or current route in real time. Navigation * C When you have navigation active, you also see the next turn and the length of time and distance to your destination. If your vehicle does not have navigation, this space contains the audio information. * If equipped. You can touch any of the feature displays to access that feature. Anytime you select the home button, the system returns you to this screen. USING VOICE RECOGNITION The SYNC 3 system allows you to use voice commands, to control features like audio and climate controls. By using voice commands, you can keep your hands on the wheel and your eyes on the road. You can access each feature controlled by SYNC 3 through a variety of commands. To activate the SYNC 3 voice commands push the voice button on the steering wheel and wait for the prompt. ___ is a dynamic listing, meaning that it can be the name of anything, such as artist, the name of contact or number. The context and the description of the command tell you what to say for this dynamic option. There are some commands that work for every feature, these commands are: Action and Description Voice Command Brings you to the main menu. Main Menu Returns you to the previous screen. Go back Ends the voice session. Cancel Gives you a list of possible voice commands. List of Commands You can name any feature and the system gives a list of commands available for the feature. For example, you could say: ___ List of Commands 473 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)E142599
Action and Description Voice Command Phone List of Commands Navigation List of Commands You can use this command to view the next page of options on any screen where multiple pages of choices are given. Next Page You can use this command to view the previous page of options on any screen where multiple pages of choices are given. Previous Page Gives you available commands you can use on the current screen. Help Included here are some of the most popular commands for each SYNC 3 feature. Audio Voice Commands ___ is a dynamic listing, meaning that for audio voice commands it can be the name of a Sirius channel or a channel number, a radio frequency number, or the name of an artist, album, song or a genre. To control the media features, press the voice button and when prompted, say: Description Voice command You can say the Sirius channel name or number such as "Sirius channel 16". 1 Sirius Channel ___ You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse". Allows you to tune to a specific FM or AM frequency such as "88.7 FM" or "1580 AM". AM ___ FM ___ Allows you to tune to a specific HD frequency such as “88.7 FM HD 1” . 1 FM ___ HD ___ Allows you to listen to music on your Bluetooth- connected device. Bluetooth Audio Allows you to listen to music on your USB connected device. USB For USB audio only, you can say the name of an artist, album, song or a genre to listen to that selection. Your system must finish indexing before this option is available. For example, you could say "Play artist, The Beatles" or "Play song, Penny Lane". Play Genre ___ Play Playlist ___ Play Artist ___ Play Album ___ 474 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Description Voice command Play Podcast ___ Play Song ___ Play Audiobook ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selec- tion. Your system must finish indexing before this option is available. For example you can say "Browse The Beatles" or "Browse folk". Browse ___ 1 This option may not be available in all markets or may require a subscription. Climate Voice Commands You can control the temperature of the vehicle using voice commands. ___ is a dynamic listing, meaning that for climate voice commands it can be the desired degrees for the temperature setting. To adjust the temperature, say: Description Voice command Adjust the temperature between 59°F (15°C)-86°F (30°C). Climate Set Temperature ___ Climate Help Phone Voice Commands Pairing a Phone You can use voice commands to connect your Bluetooth-enabled phone to the system. To pair your phone, press the voice button and when prompted, say: Description Voice command Follow the on-screen instructions to complete the pairingprocess. See Settings (page 509). Pair Phone 475 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Making Calls ___ is a dynamic listing, meaning that for phone voice commands it can be the name of the contact you wish to call or the digits you want to dial. Press the voice button and say a command similar to the following: Description Voice command Allows you to call a specific contact from your phonebook such as "Call Jenny". Call ___ Allows you to call a specific contact from your phonebook at a specific location such as "Call Jenny at Home". Call ___ at ___ Allows you to dial a specific number such as “Dial 867-5309”. Dial ___ Please make sure that you are saying the contact name exactly as it appears in your contact list. Once you have provided the digits of the phone number, you can say the following commands: Description Voice Command If the full number was not entered with the first command, you can continue saying the number. Tells SYNC 3 to make the phone call. Dial Tells SYNC 3 to erase the last block of digits stated. Delete Tells SYNC 3 to erase the entire number. Clear Text Message Voice Commands To access text message options, press the voice button and say: Description Voice command Listen to Message You can say the number of the message you would like to hear. Listen to text message ___ Reply to Message 476 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Navigation Voice Commands (If Equipped) Setting a Destination You can use any of the following commands to set a destination or find a point of interest. ___ is a dynamic listing, meaning that for navigation voice commands it can be a POI category or an address. You can find an address, a point of interest (POI), or search for points of interest by category: Description Voice command Allows you to enter the address search functionality. Find an Address State the name of the POI category you would like to search for such as "Find restaurants". Find a ___ Allows you to enter the POI search functionality. Find POI Allows you to enter the intersection search functionality. Find Intersection State the name of the POI category you would like to search for nearby such as "Destination nearest restaurants". Destination Nearest ___ Allows you to see a list of your previous destinations. Destination Previous Destination Allows you to route to your home address. Destination Home In addition, you can say these commands when a route is active: Description Voice command Cancels the current route. Cancel Route Allows you to select an alternate route. Detour Repeats the last guidance prompt. Repeat Instruction Displays the active route. Show Route Provides current location. Where Am I Allows you to zoom in on the map. Zoom in Allows you to zoom out from the map. Zoom out 477 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)