Ford F150 2017 Manual
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HD Radio Reception and Station Troubleshooting Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. Reception area If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound. Station blending In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate. 418 F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio System
Potential station issues Action Cause Issues No action required. This is a broadcast issue. This is poor time alignment by the radio broadcaster. Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. No action required. The reception issue may clear up as you continue to drive. The radio is shifting between analog and digital audio. Sound fading or blending in and out. No action required. This is normal behavior. Wait until the audio is available. The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. No action required. The station is not available in your current location. The previously stored multicast preset or direct tune is not available in your current reception area. Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Fill out the station issue form at website listed below.* Data service issue by the radio broadcaster. Text information does not match currently playing audio. Fill out the station issue form at website listed below.* Data service issue by the radio broadcaster. There is no text information shown for currently selected frequency. No action required. This is normal behavior. Pressing Scan disables HD2-HD7 channel search. HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion. SATELLITE RADIO (If Equipped) SIRIUS® broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. 419 F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio System
Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors Potential satellite radio reception issues For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Antenna obstructions Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. Terrain When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Station overload Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute. Satellite radio signal interfer- ence SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0. 420 F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio SystemE208625
Troubleshooting Action Condition Message No action required. This message should disappear shortly. Radio requires more than two seconds to produce audio for the selected channel. Acquiring\b If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. There is an internal module or system failure present. Satellite antenna fault SIRIUS system failure Tune to another channel or choose another preset. The channel is no longer available. Invalid Channel Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. Your subscription does not include this channel. Unsubscribed Channel The signal is blocked. When you move into an open area, the signal should return. The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. No Signal No action required. The process may take up to three minutes. Update of channel programming in progress. Updating\b Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Your satellite service is no longer available. Questions? Call 1-888-539-7474 Use the channel guide to turn off the Lock or Skip function on that station. All the channels in the selected category are either skipped or locked. None found Check Channel Guide No action required. SIRIUS has updated the channels available for your vehicle. Subscription Updated 421 F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio System
USB PORT (If Equipped) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See Using SYNC™ With Your Media Player (page 444). MEDIA HUB The media hub may be located on the instrument panel or center console. See your SYNC information. 422 F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio SystemE201595 E207805
GENERAL INFORMATION SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist and applications, such as Spotify and Glympse, via SYNC AppLink. * • Access phonebook contacts and music using voice commands. • Stream music from your connected phone. • Text message. • Use the advanced voice recognition system. • Charge your USB device (if your device supports this). * These features are not available in all markets and may require activation. Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. 423 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E198355
Sunday, 10:30am-7:30pm EST. In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Essential for keeping up with the latest software downloads available for SYNC. • Access to customer support for any questions you may have. Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mi (5 km). Safety Information WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the system. See an authorized dealer. Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information. 424 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the section on 911 Assist. See SYNC™ Applications and Services (page 439). USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you. Initiating a Voice Session Press the voice button. A list of available voice commands appears in the display. Global Voice Commands These voice commands are always available. You can say them at any time. Global voice commands This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds. (cancel | exit) This command provides you with hints, examples and instructions. help This command restarts the voice session from the initial starting point. (main menu | start again) You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit. Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system. • Speak naturally, without long pauses between words. • You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button. 425 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599
System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level Press the voice button. When prompted, say: Action and Description Voice Command voice settings Then either of the following: Provides more detailed interaction and guidance. (Recommended for first time users.) interaction mode novice Provides less audible interaction and guid- ance. interaction mode advanced Confirmation Prompts Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request. To adjust this setting press the voice button, when prompted say: Action and Description Voice Command voice settings Then either of the following: Make a best guess from the command; you may still occasionally be asked to confirm settings. confirmation prompts off Clarify your voice command with a short question. confirmation prompts on Phone Confirmation Using phone confirmations the system asks you to verify before placing any calls. 426 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599
To adjust this setting press the voice button, when prompted say: Action and Description Voice Command voice settings Then any of the following: When enabled, this feature will prompt you to confirm any voice initiated call command prior to the call being placed. phone confirmation on The system will make a best guess; you may still occasionally be asked to confirm settings. phone confirmation off Changing the Voice Settings In addition to using voice commands to change the voice settings, you can also use the menu in the audio display. To change the voice settings press the Menu button then select: Menu Item SYNC-Settings Voice settings Note: Depending on the current climate control settings, the fan speed may automatically go down while issuing voice commands or while making and receiving phone calls via SYNC to reduce the amount of background noise in the vehicle. The fan speed will automatically return to normal operation once the voice session ends. Fan speed can also be adjusted normally during a voice session, simply press fan buttons (or turn fan knob) to increase or decrease fan speed to desired setting. To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence. USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. 427 F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)