Epson Tmj 7100 Manual

							TM-J7000/J7100 User’s Manual   3
English
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage 
to your equipment.
Safety Precautions
WARNING:
Shut down your equipment immediately if it produces smoke, a strange 
odor, or unusual noise. Continued use may lead to fire. Immediately 
unplug the equipment and contact your dealer or a Seiko Epson service 
center for advice.
Never attempt to repair this product yourself. Improper repair work can 
be dangerous.
Never disassemble or modify this product. Tampering with this product 
may result in injury or fire.
Be sure to use the specified power source. Connection to an improper 
power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by 
foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use 
it. Continued use may lead to fire. Unplug the power cord immediately 
and contact your dealer or a Seiko Epson service center for advice.
CAUTION:
Do not connect cables in ways other than those mentioned in this 
manual. Different connections may cause equipment damage and 
burning.
Be sure to set this equipment on a firm, stable, horizontal surface. 
Product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive 
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean 
on this product. Equipment may fall or collapse, causing breakage and 
possible injury.
To ensure safety, unplug this product before leaving it unused for an 
extended period.
Before moving the product, unplug it and unplug all cables connected 
to it.
If ink leaks out of the printer, wipe up the ink with a cloth or similar 
material immediately and contact your dealer or a Seiko Epson service 
center for advice. 
						

							4   TM-J7000/J7100 User’s Manual
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Safety Label
WARNING:
Do not connect a telephone line to the drawer kick out connector or to 
the display module connector; otherwise, the printer and the telephone 
line may be damaged.
Purpose of This Manual
This manual provides information to operators of the TM-J7000/
J7100 to describe basic operations to enable safe and correct use of 
the printer.
Shipping
To ship this printer, follow these steps:
1. Remove the roll paper and ink cartridge.
2. Turn off the power supply.
3. Check that the POWER LED is off.
4. Remove the power supply connector and other connectors. 
Keep the printer upright and horizontal while you pack it.
Unpacking
The following items are included for the standard specification 
printer. If any item is damaged, contact your dealer.
❏Printer
❏Roll paper
❏Ink cartridge
❏Hexagonal millimeter screws (only for the serial interface 
printer) (2)
❏Power switch cover 
❏Instruction sheets
Peel away the 3 pieces of tape on the printer and remove the spacer 
from the slip paper path after unpacking.
Control Panel (LEDs and Buttons)
See illustration B. 
						

							TM-J7000/J7100 User’s Manual   5
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LEDs
POWER 
Lights when the power is on and is off when the power is off; 
flashes during cleaning and other operations such as power-on and 
power-off.
Note:
Never open the printer cover or turn off the printer when the POWER 
LED is flashing.
ERROR 
Lights when the printer is offline. Off when the printer is online. 
Flashes when an error occurs.
INK OUT 
Lights when the ink cartridge is not installed or ink is out. The ink 
cartridge needs to be replaced. Off when the ink cartridge is 
installed and ink is adequate. Flashes when the ink is nearly out. 
(If the ink is out, the printer also goes offline and the ERRORLED 
lights.) The TM-J7100 has two INK OUTLEDs, one for the color 
cartridge and one for the black cartridge.
CUT SHEET 
Lights when cut sheet (slip, check) is selected as print sheet. Off 
when roll paper is selected as print sheet. Flashes when the printer 
is in the cut sheet insertion or removal waiting state.
PAPER OUT 
Lights when roll paper is out or nearly out.
Buttons
PAPER FEED 
PAPER FEED feeds the roll paper.
Note:
Paper cannot be fed using this button in the following cases:
 When check is selected as print sheet.
 Roll paper cover is open when roll paper is selected as print sheet.
 Printer is in the slip insertion or removal state when slip is selected as 
print sheet. 
 When cleaning is being performed or an error has occurred with any 
sheet selected. 
						

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CLEANING 
If printing becomes faint or uneven and the INK OUT LED is not on 
or flashing, use this button to clean the print head. Press the button 
until the printer mechanism begins to clean the print head (more 
than 3 seconds). When the cleaning stops, the printer is ready for 
normal printing.
Note:
Do not use the CLEANING button unless there is a problem with print 
quality. Unnecessary cleaning will waste ink.
Power Switch and Power Switch Cover
The power switch is on the front of the printer. Press the power 
switch to turn on the printer.
To maintain print quality (by capping the print head), be sure to 
follow these instructions for turning off the power: Wait at least 
8 seconds after printing on roll paper or after removing a cut sheet; 
then turn off the power switch. 
Note:
Never open the printer cover or turn off the printer when the POWER 
LED is flashing.
Power Switch Cover
You can use the enclosed power switch cover to make sure that the 
power switch is not accidentally pressed. Just press the cover into 
place to install it. If you need to turn the power switch on or off 
with the cover attached, you can insert a thin tool into one of the 
holes in the cover to operate the switch. See illustration C.
WARNING:
If an accident occurs when the power switch cover is attached, 
immediately unplug the power supply cable to avoid fire.
If you are going to store the printer or leave it unused for a long 
time, turn it off using the power switch on the printer. 
						

							TM-J7000/J7100 User’s Manual   7
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Installing or Replacing Roll Paper
CAUTION: 
Be careful not to insert your fingers into the paper exit. The cutter blade 
is installed inside the paper exit and you might be injured.
See illustration D.
CAUTION:
Be sure to use roll paper that meets the specifications.
Follow these steps to install or replace paper:
1. Make sure the printer is on.
2. Open the roll paper cover by pressing the cover open button. 
See illustration E.
3. Remove the used roll paper core if there is one.
4. Put the roll paper inside the printer in the correct direction, as 
shown in illustration F.
5. Pull out the leading edge of the roll paper; then close the roll 
paper cover until it is firmly locked by pushing the top of the 
cover. 
6. The printer will automatically feed the roll paper to remove 
any slack in the paper.
Note:
Do not open the roll paper cover during printing or paper feeding.
Inserting Slip Paper
Note:
Be sure the paper is flat, without curls, folds, or wrinkles.
Do not insert any multiple sheet paper, as this may cause a paper jam. 
Use only single sheet paper. 
Because the printer is an inkjet printer, pressure sensitive copy paper 
cannot be used.
To prevent jams, roll paper must be installed even for printing on slip 
paper.
Be sure to insert a slip with the right side of the paper against the 
right side of the paper guide as far as it will go, as shown in 
illustration G. See the label instructions attached to the printer as a 
guide.  
						

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Installing or Replacing an Ink Cartridge
CAUTION:
Usage:
Do not disassemble the cartridge. The ink can permanently stain 
clothing. 
Do not refill ink cartridges. Spills can result, causing damage to the 
printer.
Do not remove the cartridge except to replace it or to prepare the 
printer for shipment. Otherwise, ink may be wasted and the life of the ink 
cartridge may be reduced. 
For good printing quality, do not remove the ink cartridge from its 
packing until immediately before installing it. 
Use up the ink cartridge within 6 months after unpacking it.
The expiration date is indicated on the cartridge box or the ink cartridge 
itself.
Print quality problems may occur if an ink cartridge that is almost empty 
(the INK OUT LED flashes) is removed and reinstalled.
A used cartridge may have some ink on the convex part of the bottom 
of the cartridge. Avoid touching that part to keep your hands clean.
Do not puncture the convex part of the bottom of the ink cartridge or 
remove the transparent film on the bottom of the ink cartridge; 
otherwise the ink might leak.
Once the ink cartridge is used, the ink supply needle (plastic projection) 
in the ink cartridge holder that supplies ink to the printer is covered with 
ink. Avoid touching the cartridge holder to keep your hands clean.
Use Seiko Epson specified ink cartridges. Performance of the printer 
when other ink cartridges are used is not guaranteed.
Do not open or close the ink cartridge cover during printing. 
Misalignment of the print position will occur.
Storage:
Keep the ink cartridge out of the reach of children. Do not drink the ink.
Do not store the ink cartridge where it will be subject to high 
temperatures or freezing. 
When the INK OUT LED flashes, it is almost time to change the ink 
cartridge. Change the cartridge as soon as it is convenient. When 
the INK OUT LED is on, printing stops and you must change the 
cartridge.
The TM-J7100 has two separate cartridges, one each for black and 
colored ink (either red, green, or blue). Therefore, the TM-J7100 has 
two INK OUT LEDs, one for the black and one for the color.  
						

							TM-J7000/J7100 User’s Manual   9
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Follow these steps to install an ink cartridge for the first time or to 
replace an empty ink cartridge.
1. Make sure the printer is on. If it is not on, plug in the power 
supply cable and turn on the power using the switch on the 
front of the printer.
2. Make sure an INK OUT LED is on or flashing. When using two 
colors, notice which ink cartridge INK OUT LED is on or 
flashing; this indicates which cartridge is empty.
3. Be sure that roll paper is installed.
4. Open the ink cartridge cover using the tabs on the sides of the 
cover. See illustration H.
5. Lift up the empty ink cartridge by using the tab. See 
illustration I.
CAUTION:
Do not put your fingers inside the ink cartridge compartment or you 
may be injured by a plastic projection.
Once the ink cartridge is used, the ink supply needle (plastic 
projection) in the ink cartridge holder that supplies ink to the printer 
is covered with ink. Avoid touching the cartridge holder to keep 
your hands clean.
6. Take a new ink cartridge out of its packing and remove the 
yellow tape. See illustration J.
CAUTION:
You must not remove any tape on which the EPSON logo is printed.
7. Carefully insert a new ink cartridge from the top and push it 
firmly but gently until it clicks into place. Be sure the inserting 
direction is correct, as shown in illustration K.
8. Close the ink cartridge cover completely.
Note:
The INK OUT LED will now be off. 
The POWER LED flashes for approximately 1 minute as the ink 
delivery system is charged. To save ink, this sequence will not be 
executed every time you replace an ink cartridge. The time to 
execute the sequence is controlled by the printer. 
Note:
Do not turn off the power while the POWER LED is flashing. This will 
waste ink because the printer has to re-start the ink charging process. Be 
sure not to open the printer cover while the POWER LED is flashing. 
						

							10   TM-J7000/J7100 User’s Manual
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When the POWER LED quits flashing and stays on, the printer is 
ready for printing.
Disposal of Used Cartridges
Dispose of used ink cartridges as industrial waste products. Obey 
the laws and regulations of your country and district.
Ink Cartridge Life
To make your ink cartridges last as long as possible, follow these 
simple rules:
❏Don’t turn off the power supply switch immediately after 
printing is completed.
❏Don’t remove an ink cartridge unless you are replacing the 
cartridge.
❏Don’t turn the printer on and off unnecessarily.
❏Don’t press the CLEANING button unless the print is faint or 
uneven.
Troubleshooting
ERROR LED is flashing or lit
❏The print head temperature may be high or low. Wait until the 
print head cools or warms and the printer resumes printing 
automatically.
❏Make sure that the roll paper cover is properly closed.
❏If a paper jam has occurred, open the roll paper cover or the ink 
cartridge cover and remove the jammed paper. Do not pull the 
jammed paper by force or use tools. Be sure to remove it 
manually.
❏Turn off the power, wait several seconds, and then turn it on 
again. If the error remains, contact your supervisor or a 
qualified service person.
Cleaning
If printing becomes faint or uneven and the INK OUT LED is not on 
or flashing, press the CLEANING button until the printer 
mechanism begins to clean the print head (more than 3 seconds). 
The POWER LED flashes during cleaning. When the cleaning stops, 
the printer is ready for normal printing. 
						

							TM-J7000/J7100 User’s Manual   11
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Note:
Do not use the CLEANING button unless there is a problem with print 
quality. Unnecessary cleaning will waste ink.
Do not turn off the power or open any covers while the POWER LED is 
flashing. 
Message for Replacing Mechanical Unit
The following message will be printed every time the printer is 
turned on when the mechanical unit (pump unit) is near the end of 
its life. Please follow the instructions in the message.
Caution: The pump unit must be replaced. 
Contact a qualified service person.
MICR Printing (Factory installed option)
CAUTION: 
Do not insert checks with staples in them. This may cause paper jams, 
MICR reading errors, and damage to the MICR head.
Never open the roll paper cover while the MICR reader is being used.
Be sure the checks are flat, without curls, folds, or wrinkles.
Do not use multipart checks.
1. Wait until the CUT SHEET LED blinks. Then insert the check 
face up with the right side of the check against the right side of 
the paper guide as far as it will go. Be sure that the MICR 
characters are on the right, as shown by the arrow in 
illustration L. 
2. The printer will detect the check and start drawing it in. When 
the printer starts drawing it in, let go of the check immediately. 
When the printer ejects the check and the CUT SHEET LED starts 
blinking again; remove the check by pulling it straight up; do 
not pull it at an angle.
Cleaning the MICR Mechanism
Approximately every 12 months clean the MICR head with a 
moistened cleaning sheet.
Use the following or an equivalent commercially available cleaning 
sheet: 
PRESAT brand (KIC) “CHECK READER CLEANING CARD.” 
						

							12   TM-J7000/J7100 User’s Manual
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Note:
Be sure not to use an adhesive cleaning sheet.
Follow the steps below:
1. Load roll paper in the printer; turn off the power; then open the 
roll paper cover and turn the power back on while holding 
down the CLEANING button.
2. Press the CLEANING button 7 times; then close the paper roll 
cover. The printer prints the following message on the roll 
paper and the CUT SHEET LED flashes.
****   RECOGNITION MODE   ****
Please set check.
3. Insert the cleaning sheet like a standard check. 
CAUTION: 
Be sure that the sheet is inserted with the correct side up and that it is 
inserted in the correct direction.
Use a cleaning sheet only one time; then discard it. 
Notes on using the MICR reader 
Do not install the printer near any magnetic fields. Be especially 
careful where you install your display device and be sure to check 
the recognition rate of the MICR reader with the display device in 
place.
Make sure that the printer is not subjected to any impact or 
vibration when it is performing a MICR reading.