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Epson Aculaser CX16NF User Manual

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    							This message... means... Do this...
    SEARCHINGThe machine is searching data. No action needed.
    SCANNINGThe machine is scanning the document.
    Warming UpThe machine is warming up or AIDC is
    being performed.
    REFRESHING
    PLEASE WAIT!The printer is adjusting the toner
    distribution.
    Error Messages
    Note:
    For details on fax error messages, refer to the Facsimile User’s Guide. (AcuLaser CX16NF only)
    This message... means... Do this...
    ADDRESS IS TOO LONGThe e-mail address retrieved
    from the LDAP server exceeds
    64 characters.This machine can handle addresses
    containing no more than 64 bytes.
    Use a shorter address.
    CANNOT CONNECT
    xxx ServerA connection with the
    specified server could not be
    established.Check the settings specified in the
    NETWORK SETTING and E-MAIL
    SETTING menus, and then try
    sending the data again.
    CANNOT GET IP
    xxx ServerThe IP address of the specified
    server could not be obtained
    from the DNS server.Check the settings specified in the
    NETWORK SETTING and E-MAIL
    SETTING menus, and then try
    sending the data again.
    CHECK TRAY1 PAPER
    LOAD PAPER (
    1xx)
    (PRESS START KEY)Tray1 has run out of paper. Load media into the tray, and then
    press the Start key.
    Media has misfed in Tray 1. Remove the misfed media.
    Check Print Mode= lA printer error occurred
    during printing.Press the l key to check the error,
    then take the appropriate
    measures.
    COMMUNICATION ERROR
    USB MemoryWhile data was being sent in
    Scan mode, the connection to
    the USB memory device was
    interrupted.Check the connection to the USB
    memory device, and then try
    sending the data again.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     191
     
    						
    							This message... means... Do this...
    COMMUNICATION ERROR
    xxx ServerWhile data was being sent in
    Scan mode, the connection to
    the server was interrupted.Check the settings specified in the
    NETWORK SETTING and E-MAIL
    SETTING menus, and then try
    sending the data again.
    DISCONNECT
    USB MemoryThe connection to the USB
    memory device was
    interrupted.Check the connection to the USB
    memory device, and then try
    sending the data again.
    DISCONNECT
    xxx ServerThe connection to the server
    was interrupted.Check the settings specified in the
    NETWORK SETTING and E-MAIL
    SETTING menus, and then try
    sending the data again.
    DESTINATION SET
    BY MANUAL UP TO 16More than 16 recipient fax
    numbers have been typed in
    directly.Specify no more than 16 recipient
    fax numbers.
    P/U EndThe time to replace the
    photoconductor unit has
    been reached.Replace the photoconductor unit.
    Note: 
    Printing can continue, however,
    the printing result are not
    guaranteed. If printing is
    continued, the message “P/U LIFE
    END / REPLACE P/U” appears and
    printing stops.
    P/U LIFE END
    REPLACE P/UThe time to replace the
    photoconductor unit has
    been reached.Replace the photoconductor unit.
    P/U LowThe photoconductor unit is
    nearly empty.Prepare the photoconductor unit.
    JOB CANCELEDWhile a document was being
    scanned from the original
    glass in Scan mode, more than
    one minute had passed after
    the first page of the document
    was scanned or the data could
    not be sent. Therefore, the
    scan job was automatically
    canceled.Turn the machine off, and then,
    after waiting a few seconds, turn it
    on again. When sending multiple
    pages, for example, from a book,
    scan the first page, and then scan
    the next page within one minute.
    MEMORY FILE FULLThe maximum number of
    image data files has been
    reached.Turn the machine off, and then,
    after a few seconds, turn it on
    again. Decrease the amount of
    data to be printed (for example, by
    decreasing the resolution), and
    then try printing again.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     192
     
    						
    							This message... means... Do this...
    MEMORY FULLThe machine has received
    more data than can be
    processed with its internal
    memory.Turn the machine off, and then,
    after a few seconds, turn it on
    again. Decrease the amount of
    data to be printed (for example, by
    decreasing the resolution), and
    then try printing again.
    NO NETWORK SETTINGThe network settings had not
    been completely specified
    when the machine was
    switched to Scan mode.Before scanning in Scan mode,
    specify the network settings in the
    NETWORK SETTING and E-MAIL
    SETTING menus.
    NO SUITABLE PAPER
    CHECK DUPLEX SETTINGDuplex (double-sided)
    printing is specified, but paper
    with a type or size
    incompatible with duplex
    (double-sided) printing is
    selected.Select Letter- or A4-size plain
    paper, or select simplex
    (single-sided) printing, and then
    try performing the print job again.
    NO SUITABLE PAPER
    LOAD PAPER (xxx)Paper suitable for printing is
    not loaded in a paper tray.Load paper suitable for printing
    into a paper tray.
    NOT AVAILABLEThe menu cannot be set. For details on the menu settings,
    refer to “Configuration Menu
    Overview” on page 32.
    NOT E-MAIL ADDRESSWhen the destination for the
    scan data was specified, a fax
    number registered in the
    favorite list or as a speed dial
    destination or group dial
    destination has been selected.Directly type in the destination for
    the scan data, or specify an e-mail
    address registered in the favorite
    list or as a speed dial destination or
    group dial destination.
    When sending scan data to an FTP
    address or SMB address, only one
    address can be specified. Delete all
    specified destinations, or send the
    scan data, then scan again.
    NOT INSTALLED TONER
    CHECK x TONERThe indicated toner cartridge
    is not installed.Install the indicated toner
    cartridge.
    NON GENUINE TONERThe installed toner cartridge is
    not a genuine Epson product.Installing a genuine toner cartridge
    is recommended.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     193
     
    						
    							This message... means... Do this...
    NOT REGISTEREDNo speed dial destination or
    group dial destination is
    registered.
    Otherwise, no destination has
    been registered with the
    specified speed dial or group
    dial number.Directly type in the destination
    address for the scan data, or
    register a speed dial destination or
    group dial destination and try
    specifying the destination address
    again.
    OUTPUT TRAY FULL
    REMOVE PAPERThe output tray is full of paper.Remove all paper from the output
    tray.
    OVER SEARCH TIMECommunication with the
    LDAP server has timed out.Establish a connection with the
    LDAP server again.
    Paper Empty
    LOAD PAPER (
    2xx)Tray 2 has run out of paper.Load media into the tray.
    PAPER SIZE ERROR
    RESET PAPER (xxx)The size of paper being
    printed on is different from the
    size of paper specified in the
    printer driver.Press the Start key to cancel the
    caution.
    To print on paper of the size
    specified in the printer driver, load
    paper of the correct size into the
    specified tray, and then try
    performing the print job again.
    PC CONNECTION FAILEDWhile data was being sent in
    Scan mode, the connection to
    the computer was
    interrupted.Check the connection with the
    computer and the scanner driver
    status, and then try sending the
    data again.
    Process Caution-IDCA process error occurred in the
    machine.Open and close the scanner unit.
    PROCESS ERROR-xxx
    CLEAR BY COVER
    REMOVE ORIGINAL
    IN ADFThe document is loaded in the
    ADF while a function is set that
    requires scanning from the
    original glass.Place the document on the original
    glass.
    RESULTS ARE OVER xxxThe LDAP search results
    exceed the maximum
    specified with MAX.SEARCH
    RESULTS in the LDAP SETTING
    menu.Change the maximum setting, or
    change the search conditions (for
    example, increase the length of the
    keyword), and then try performing
    the LDAP search again.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     194
     
    						
    							This message... means... Do this...
    RETURN xx ORIGINAL to ADF and PRESS
    START KEYAfter a media misfeed has
    been cleared from the ADF,
    the number of document
    pages to be reloaded into the
    ADF is indicated.Reload into the ADF the number of
    document pages indicated by xx,
    and then press the Start key.
    SERVER MEMORY FULL
    SMTP ServerThe memory of the SMTP
    server has become full.Free up some space on the disk, for
    example, by contacting your server
    administrator.
    THE PARTY IS FULLThe maximum number of 236
    destinations for the scan data
    has been reached.Send the data, and then try
    scanning again. Otherwise, delete
    unnecessary destinations before
    adding the desired ones.
    TONER LIFE END
    CHANGE X TONERThe indicated toner cartridge
    has become empty.Replace the indicated toner
    cartridge.
    TONER OUT
    CHANGE X TONERThe indicated toner cartridge
    has become empty. (This
    message appears if TONER
    OUT STOP on the MACHINE
    SETTING menu is set to ON.)Replace the indicated toner
    cartridge.
    Note: 
    If TONER OUT STOP on the
    MACHINE SETTING menu is set to
    OFF, printing can continue.
    However, the printing result are
    not guaranteed.
    Toner Out XThe indicated toner cartridge
    has become empty. (This
    message appears if TONER
    OUT STOP on the MACHINE
    SETTING menu is set to OFF.)Replace the indicated toner
    cartridges.
    Note: 
    Printing can continue, however,
    the printing result are not
    guaranteed. If printing is
    continued, the message “TONER
    LIFE END / CHANGE X TONER”
    appears and printing stops.
    Toner Low xThe indicated toner cartridge
    is nearly empty.Prepare the indicated toner
    cartridge.
    TRAY2 OPEN
    CLOSE TRAY2Tray 2 cassette is open. Close the tray.
    T/C Memory ErrorA memory error occurred in
    the toner cartridge.Re-install the specified toner
    cartridge.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     195
     
    						
    							This message... means... Do this...
    USB Dev.Not supportA USB device incompatible
    with this machine is
    connected.Disconnect the USB device from
    this machine.
    USB Hub Not supportA USB hub is connected to this
    machine.This machine is not compatible
    with a USB hub. When connecting
    USB cables to this machine, do not
    use a USB hub.
    USB MEMORY FULLThere is no space available on
    the USB memory device
    connected to this machine.Delete data from the USB memory
    device to create free space, or use a
    different USB memory device.
    Video I/F ErrorA video interface error
    occurred in the machine.Turn off the machine. After a few
    seconds, turn on the machine.
    WRONG PASSWORD
    xxx ServerThe password is incorrect, so
    the indicated server could not
    be accessed.Check the password, and then
    specify the correct one.
    Wrong Toner xAn inappropriate toner
    cartridge is installed.Install only the toner cartridge
    listed in “About Toner Cartridges”
    on page 117.
    xxx COVER OPEN
    CLOSE xxx COVERThe indicated cover is open. Close the indicated cover.
    The photoconductor unit is
    not installed.Install the photoconductor unit.
    A photoconductor unit
    incompatible with the
    machine is installed.Replace the photoconductor unit
    with a correct one.
    xxx IS DISABLEDThe TCP/IP, FTP, SMTP or SMB
    settings are disabled.Enable the TCP/IP, FTP, SMTP or
    SMB settings.
    xxxxx
    IS NOT SUPPORTEDRepeat copying cannot be
    performed with the specified
    paper size.The maximum possible size for
    repeat copying is A4.
    Specify a paper size of A4 or
    smaller.
    xxx SERVER ERRORThe file cannot be saved on
    the indicated server.Check the status of the indicated
    server.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     196
     
    						
    							Service Messages
    These messages indicate a more serious fault that can only be corrected by a customer service engineer.
    If one of these messages appears, turn the machine off, then turn it on again. If the problem persists,
    contact your local vendor or authorized service provider.
    This service message... means... Do this...
    MACHINE TROUBLE
    SERVICE CALL (xxxx)An error has been detected
    with the item indicated “xxxx”
    in the service message.Reboot the machine. This often
    clears the service message, and
    machine operation can resume.
    If the problem persists, contact
    Technical Support.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     197
     
    						
    							Chapter 10
    Installing Accessories (AcuLaser CX16NF only)
    Introduction
    Note:
    Any damage to the machine caused by the use of accessories not manufactured or supported by Epson
    will void your warranty.
    This chapter provides information about the following accessories.
    Tray 2
    Duplex Option and
    AttachmentAuto duplexing
    Note: 
    The attachment is an interface unit for installing the duplex option on the machine.
    During installation, install the attachment before installing the duplex option.
    Note:
    Installing accessories always requires that the machine and accessories are turned off and unplugged
    during installation.
    500-Sheet Paper Cassette Unit (Tray 2)
    You can install up to one optional 500-sheet paper cassette unit (Tray 2).
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Installing Accessories (AcuLaser CX16NF only)     198
     
    						
    							Kit Contents
    ❏500-sheet paper cassette unit with a tray
    Installing Tray 2
    Note:
    Since consumables are installed in the machine, be sure to keep the machine level when moving it in order
    to prevent accidental spills.
    1. Turn off the machine and disconnect the power cord and interface cables.
    2. Remove the dust cover from Tray 1.
    Close Tray 1 and the output tray.
    3. Prepare the 500-sheet paper cassette unit.
    Note:
    Be sure to place the 500-sheet paper cassette unit on a level surface.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Installing Accessories (AcuLaser CX16NF only)     199
     
    						
    							4. Lift the machine and place it on top of the 500-sheet paper cassette unit, making sure that the
    positioning pins on the 500-sheet paper cassette unit correctly fit into the holes on the bottom of
    the machine.
    w
    Warning:
    This machine weighs approximately 21 kg (46 lb) when it is fully loaded with consumables.
    5. Open Tray 1 and reattach the dust cover.
    6. Load paper into Tray 2.
    For details on loading paper, refer to “Tray 2” on page 62.
    7. Insert Tray 2 into the machine.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Installing Accessories (AcuLaser CX16NF only)     200
     
    						
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