Epson Aculaser CX16NF User Manual
Have a look at the manual Epson Aculaser CX16NF User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1734 Epson manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
This message... means... Do this... SEARCHINGThe machine is searching data. No action needed. SCANNINGThe machine is scanning the document. Warming UpThe machine is warming up or AIDC is being performed. REFRESHING PLEASE WAIT!The printer is adjusting the toner distribution. Error Messages Note: For details on fax error messages, refer to the Facsimile User’s Guide. (AcuLaser CX16NF only) This message... means... Do this... ADDRESS IS TOO LONGThe e-mail address retrieved from the LDAP server exceeds 64 characters.This machine can handle addresses containing no more than 64 bytes. Use a shorter address. CANNOT CONNECT xxx ServerA connection with the specified server could not be established.Check the settings specified in the NETWORK SETTING and E-MAIL SETTING menus, and then try sending the data again. CANNOT GET IP xxx ServerThe IP address of the specified server could not be obtained from the DNS server.Check the settings specified in the NETWORK SETTING and E-MAIL SETTING menus, and then try sending the data again. CHECK TRAY1 PAPER LOAD PAPER ( 1xx) (PRESS START KEY)Tray1 has run out of paper. Load media into the tray, and then press the Start key. Media has misfed in Tray 1. Remove the misfed media. Check Print Mode= lA printer error occurred during printing.Press the l key to check the error, then take the appropriate measures. COMMUNICATION ERROR USB MemoryWhile data was being sent in Scan mode, the connection to the USB memory device was interrupted.Check the connection to the USB memory device, and then try sending the data again. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 191
This message... means... Do this... COMMUNICATION ERROR xxx ServerWhile data was being sent in Scan mode, the connection to the server was interrupted.Check the settings specified in the NETWORK SETTING and E-MAIL SETTING menus, and then try sending the data again. DISCONNECT USB MemoryThe connection to the USB memory device was interrupted.Check the connection to the USB memory device, and then try sending the data again. DISCONNECT xxx ServerThe connection to the server was interrupted.Check the settings specified in the NETWORK SETTING and E-MAIL SETTING menus, and then try sending the data again. DESTINATION SET BY MANUAL UP TO 16More than 16 recipient fax numbers have been typed in directly.Specify no more than 16 recipient fax numbers. P/U EndThe time to replace the photoconductor unit has been reached.Replace the photoconductor unit. Note: Printing can continue, however, the printing result are not guaranteed. If printing is continued, the message “P/U LIFE END / REPLACE P/U” appears and printing stops. P/U LIFE END REPLACE P/UThe time to replace the photoconductor unit has been reached.Replace the photoconductor unit. P/U LowThe photoconductor unit is nearly empty.Prepare the photoconductor unit. JOB CANCELEDWhile a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document was scanned or the data could not be sent. Therefore, the scan job was automatically canceled.Turn the machine off, and then, after waiting a few seconds, turn it on again. When sending multiple pages, for example, from a book, scan the first page, and then scan the next page within one minute. MEMORY FILE FULLThe maximum number of image data files has been reached.Turn the machine off, and then, after a few seconds, turn it on again. Decrease the amount of data to be printed (for example, by decreasing the resolution), and then try printing again. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 192
This message... means... Do this... MEMORY FULLThe machine has received more data than can be processed with its internal memory.Turn the machine off, and then, after a few seconds, turn it on again. Decrease the amount of data to be printed (for example, by decreasing the resolution), and then try printing again. NO NETWORK SETTINGThe network settings had not been completely specified when the machine was switched to Scan mode.Before scanning in Scan mode, specify the network settings in the NETWORK SETTING and E-MAIL SETTING menus. NO SUITABLE PAPER CHECK DUPLEX SETTINGDuplex (double-sided) printing is specified, but paper with a type or size incompatible with duplex (double-sided) printing is selected.Select Letter- or A4-size plain paper, or select simplex (single-sided) printing, and then try performing the print job again. NO SUITABLE PAPER LOAD PAPER (xxx)Paper suitable for printing is not loaded in a paper tray.Load paper suitable for printing into a paper tray. NOT AVAILABLEThe menu cannot be set. For details on the menu settings, refer to “Configuration Menu Overview” on page 32. NOT E-MAIL ADDRESSWhen the destination for the scan data was specified, a fax number registered in the favorite list or as a speed dial destination or group dial destination has been selected.Directly type in the destination for the scan data, or specify an e-mail address registered in the favorite list or as a speed dial destination or group dial destination. When sending scan data to an FTP address or SMB address, only one address can be specified. Delete all specified destinations, or send the scan data, then scan again. NOT INSTALLED TONER CHECK x TONERThe indicated toner cartridge is not installed.Install the indicated toner cartridge. NON GENUINE TONERThe installed toner cartridge is not a genuine Epson product.Installing a genuine toner cartridge is recommended. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 193
This message... means... Do this... NOT REGISTEREDNo speed dial destination or group dial destination is registered. Otherwise, no destination has been registered with the specified speed dial or group dial number.Directly type in the destination address for the scan data, or register a speed dial destination or group dial destination and try specifying the destination address again. OUTPUT TRAY FULL REMOVE PAPERThe output tray is full of paper.Remove all paper from the output tray. OVER SEARCH TIMECommunication with the LDAP server has timed out.Establish a connection with the LDAP server again. Paper Empty LOAD PAPER ( 2xx)Tray 2 has run out of paper.Load media into the tray. PAPER SIZE ERROR RESET PAPER (xxx)The size of paper being printed on is different from the size of paper specified in the printer driver.Press the Start key to cancel the caution. To print on paper of the size specified in the printer driver, load paper of the correct size into the specified tray, and then try performing the print job again. PC CONNECTION FAILEDWhile data was being sent in Scan mode, the connection to the computer was interrupted.Check the connection with the computer and the scanner driver status, and then try sending the data again. Process Caution-IDCA process error occurred in the machine.Open and close the scanner unit. PROCESS ERROR-xxx CLEAR BY COVER REMOVE ORIGINAL IN ADFThe document is loaded in the ADF while a function is set that requires scanning from the original glass.Place the document on the original glass. RESULTS ARE OVER xxxThe LDAP search results exceed the maximum specified with MAX.SEARCH RESULTS in the LDAP SETTING menu.Change the maximum setting, or change the search conditions (for example, increase the length of the keyword), and then try performing the LDAP search again. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 194
This message... means... Do this... RETURN xx ORIGINAL to ADF and PRESS START KEYAfter a media misfeed has been cleared from the ADF, the number of document pages to be reloaded into the ADF is indicated.Reload into the ADF the number of document pages indicated by xx, and then press the Start key. SERVER MEMORY FULL SMTP ServerThe memory of the SMTP server has become full.Free up some space on the disk, for example, by contacting your server administrator. THE PARTY IS FULLThe maximum number of 236 destinations for the scan data has been reached.Send the data, and then try scanning again. Otherwise, delete unnecessary destinations before adding the desired ones. TONER LIFE END CHANGE X TONERThe indicated toner cartridge has become empty.Replace the indicated toner cartridge. TONER OUT CHANGE X TONERThe indicated toner cartridge has become empty. (This message appears if TONER OUT STOP on the MACHINE SETTING menu is set to ON.)Replace the indicated toner cartridge. Note: If TONER OUT STOP on the MACHINE SETTING menu is set to OFF, printing can continue. However, the printing result are not guaranteed. Toner Out XThe indicated toner cartridge has become empty. (This message appears if TONER OUT STOP on the MACHINE SETTING menu is set to OFF.)Replace the indicated toner cartridges. Note: Printing can continue, however, the printing result are not guaranteed. If printing is continued, the message “TONER LIFE END / CHANGE X TONER” appears and printing stops. Toner Low xThe indicated toner cartridge is nearly empty.Prepare the indicated toner cartridge. TRAY2 OPEN CLOSE TRAY2Tray 2 cassette is open. Close the tray. T/C Memory ErrorA memory error occurred in the toner cartridge.Re-install the specified toner cartridge. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 195
This message... means... Do this... USB Dev.Not supportA USB device incompatible with this machine is connected.Disconnect the USB device from this machine. USB Hub Not supportA USB hub is connected to this machine.This machine is not compatible with a USB hub. When connecting USB cables to this machine, do not use a USB hub. USB MEMORY FULLThere is no space available on the USB memory device connected to this machine.Delete data from the USB memory device to create free space, or use a different USB memory device. Video I/F ErrorA video interface error occurred in the machine.Turn off the machine. After a few seconds, turn on the machine. WRONG PASSWORD xxx ServerThe password is incorrect, so the indicated server could not be accessed.Check the password, and then specify the correct one. Wrong Toner xAn inappropriate toner cartridge is installed.Install only the toner cartridge listed in “About Toner Cartridges” on page 117. xxx COVER OPEN CLOSE xxx COVERThe indicated cover is open. Close the indicated cover. The photoconductor unit is not installed.Install the photoconductor unit. A photoconductor unit incompatible with the machine is installed.Replace the photoconductor unit with a correct one. xxx IS DISABLEDThe TCP/IP, FTP, SMTP or SMB settings are disabled.Enable the TCP/IP, FTP, SMTP or SMB settings. xxxxx IS NOT SUPPORTEDRepeat copying cannot be performed with the specified paper size.The maximum possible size for repeat copying is A4. Specify a paper size of A4 or smaller. xxx SERVER ERRORThe file cannot be saved on the indicated server.Check the status of the indicated server. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 196
Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider. This service message... means... Do this... MACHINE TROUBLE SERVICE CALL (xxxx)An error has been detected with the item indicated “xxxx” in the service message.Reboot the machine. This often clears the service message, and machine operation can resume. If the problem persists, contact Technical Support. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 197
Chapter 10 Installing Accessories (AcuLaser CX16NF only) Introduction Note: Any damage to the machine caused by the use of accessories not manufactured or supported by Epson will void your warranty. This chapter provides information about the following accessories. Tray 2 Duplex Option and AttachmentAuto duplexing Note: The attachment is an interface unit for installing the duplex option on the machine. During installation, install the attachment before installing the duplex option. Note: Installing accessories always requires that the machine and accessories are turned off and unplugged during installation. 500-Sheet Paper Cassette Unit (Tray 2) You can install up to one optional 500-sheet paper cassette unit (Tray 2). AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Installing Accessories (AcuLaser CX16NF only) 198
Kit Contents ❏500-sheet paper cassette unit with a tray Installing Tray 2 Note: Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills. 1. Turn off the machine and disconnect the power cord and interface cables. 2. Remove the dust cover from Tray 1. Close Tray 1 and the output tray. 3. Prepare the 500-sheet paper cassette unit. Note: Be sure to place the 500-sheet paper cassette unit on a level surface. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Installing Accessories (AcuLaser CX16NF only) 199
4. Lift the machine and place it on top of the 500-sheet paper cassette unit, making sure that the positioning pins on the 500-sheet paper cassette unit correctly fit into the holes on the bottom of the machine. w Warning: This machine weighs approximately 21 kg (46 lb) when it is fully loaded with consumables. 5. Open Tray 1 and reattach the dust cover. 6. Load paper into Tray 2. For details on loading paper, refer to “Tray 2” on page 62. 7. Insert Tray 2 into the machine. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Installing Accessories (AcuLaser CX16NF only) 200