Epson AcuLaser C4200DN User Manual

Troubleshooting371
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8. Grasp the handle of the photoconductor unit firmly and remove the unit from the printer.
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Warning:
Be careful not to touch th e fuser, which is marked CAUTION 
HIGH TEMPERATURE , or the surrounding areas. If the 
printer has been in use, the fuser and the surrounding areas 
may be very hot.
 

372TroubleshootingNote:
Make sure to place the photoconduct
or unit on the flat surface as 
shown below.
9. Gently pull out any sheets of paper with both hands.
 

Troubleshooting373
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Warning:
Be careful not to touch the fuser, which is marked CAUTION 
HIGH TEMPERATURE , or the surrounding areas. If the 
printer has been in use, the fuser and the surrounding areas 
may be very hot.
c
Caution:
Do not touch the rollers inside the printer.
10. Reinstall the photoconductor unit, making sure the posts on  the sides of the unit slide into the slots.
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Warning:
Be careful not to touch th e fuser, which is marked CAUTION 
HIGH...

374Troubleshooting
11. Close cover D and A.
Note:
When a paper jam occurs repeatedly at the paper cassettes (Jam CA 
or Jam CAB), jammed or crumpled paper may still be inside the 
paper cassettes. Remove the paper ca ssettes, then open the green unit 
that is located on the top part of the inside of the cassette slot, and 
check whether any jammed paper is  there. Before reinstalling the 
paper cassette, make sure to close the green unit completely, 
otherwise you may damage the printer.
When the paper...

Troubleshooting375
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Paper Jam B
Follow the steps below to clear the jammed paper at cover B.
1. Press the latch on cover B and open the cover.
2. Gently pull out any sheets of paper with both hands.Note:
Be sure to remove the jammed pa per by pulling it upward.
 

376Troubleshooting
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Warning:
Be careful not to touch the fuser, which is marked CAUTION 
HIGH TEMPERATURE , or the surrounding areas. If the 
printer has been in use, the fuser and the surrounding areas 
may be very hot.
3. Close cover B.
When the paper jam is cleared completely and cover B is closed, 
printing resumes from the page that jammed.
Paper Jam C A B
To clear the paper jam, first clear the jammed paper where paper 
feeds, as described in Paper Jam C A on page 367. Then, clear 
the jammed...

Troubleshooting377
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When transparencies are jammed at the MP tray
When the LCD panel displays the  Check Transparency error 
message, there may be paper jammed at the MP tray.
Remove the paper from the MP tray and remove any jammed 
paper. Open cover A, check that no jammed paper is left inside 
the cover, and close the cover to clear the message on the LCD 
panel. Then reload the paper. The printer resumes printing from 
the page that jammed.
Note:
❏ When using...

378Troubleshooting
Operational Problems
The Ready light does not turn on
The printer does not print (Ready light off)
The Ready light is on but nothing prints
Cause What to do
The power cord may not be 
properly plugged into the 
electrical outlet.Turn off the printer, check the power cord 
connections between the printer and the 
electrical outlet, then turn the printer back 
on.
The electrical outlet may be 
controlled by an outside switch or 
an automatic timer. Make sure that the switch is turned on...

Troubleshooting379
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The optional product is not available
The interface cable may not be 
plugged in securely.Check both ends of the interface cable 
between the printer and the computer. If 
you are using the parallel interface, be 
sure to secure the connector using the 
wire retaining clips.
You may not be using the correct 
interface cable. If you are using the parallel interface, 
make sure that the cable is a 
double-shielded, twisted-pair interface 
cable no...

380Troubleshooting
Printout Problems
The font cannot be printed
Printout is garbled
Note:
If a status sheet does not print correctly, your printer may be damaged. 
Contact your dealer or a qualified service representative.
Cause What to do
You may use the printer fonts 
substituted for specified TrueType 
fonts.In the printer driver, choose the Print 
TrueType fonts as bitmap button in the 
Extended Settings dialog box.
The selected font is not supported 
by your printer. Make sure that you have...