Epson AcuLaser C4200DN User Manual

Troubleshooting401
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The printer does not print correctly in the 
PostScript mode
The printer does not print
Cause What to do
The printer’s emulation mode 
setting is incorrect.The printer is set to the Auto mode by 
default, so that it can automatically 
determine the encoding used in the 
received print job data and select the 
appropriate emulation mode. However, 
there are situations where the printer 
cannot select the correct emulation 
mode. In this case, it must...

402Troubleshooting
The printer driver or printer that you need to use 
does not appear in the Printer Setup Utility (Mac 
OS 10.3.x), Print Center  (Mac OS 10.2.x), or 
Chooser (Mac OS 9)
An incorrect printer driver is 
selected. Make sure that the PostScript printer driver 
that you are using to print is selected.
For Mac OS 9 users only
The Unlimited Downloadable 
Fonts check box on the PostScript 
Options setup option page in the 
Page Setup dialog box is 
selected. Clear the Unlimited Downloadable...

Troubleshooting403
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The font on the printout is different from that on 
the screen
The printer fonts cannot be installed
Cause What to do
The PostScript screen fonts are not 
installed.The PostScript screen fonts must be installed 
on the computer that you are using. 
Otherwise, the font that you select is 
substituted by some other font for display on 
the screen.
For Windows users only
The Send TrueType fonts to printer 
according to the font Substitution 
Table...

404Troubleshooting
The edges of texts and/or images are not smooth
The printer does not print normally via the parallel 
interface (Windows 98 only)
The printer does not print normally via the USB 
interface
Cause What to do
The Print Quality is set to Fast. Change the Print Quality setting toQuality 
or Super.
The printer does not have 
sufficient memory. Increase the printer memory.
Cause What to do
The computer is connected to the 
printer via the parallel interface and 
the parallel port setting is...

Troubleshooting405
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The printer does not print normally via the 
network interface
For Macintosh users only
The Data Format setting in the 
printer’s Properties is not set to 
ASCII.The printer cannot print binary data when it 
is connected to the computer via the USB 
interface. Make sure that the Data Format 
setting, which is accessed by clicking Print 
from the File menu, is set to ASCII.
Cause What to do
The Data Format setting is different 
from the data format...

406Troubleshooting
An undefined error occurs (Macintosh only)
Insufficient memory to print data (Macintosh 
only)
For Windows users only
Printing cannot be performed using 
the network interface.Click Advanced on the PostScript sheet of 
the printer’s Properties, then change the 
Data Format setting from ASCII data 
(default) to TBCP (Tagged binary 
communications protocol).
When the 
Binary setting is set to  On, TBCP 
is not available. Use the Binary protocol. 
See PS3 Menu on page 238 for details....

Troubleshooting407
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The Macintosh printer driver uses 
available memory in the system to 
process print data.Try one of the following to free up memory 
for printing:
❏
Reduce the RAM cache 
setting in the Memory 
control panel (Mac OS 9).
❏ Close applications that 
are not in use.
❏ Increase the memory 
allocation for the 
application that you are 
printing from (Mac OS 9).
❏ Turn off background 
printing.
 

408Customer Support
Appendix A 
Customer Support
Contacting Customer Support
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roductsIf your Epson product is not operating properly and you cannot 
solve the problem using the troubleshooting information in your 
product documentation, contact customer support services for 
assistance. Check your Pan-European Warranty Document for 
information on how to contact EPSON Customer support. They 
will be able to help you much more quickly if you give them the 
following information:
❏ Product...

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Go to http://www.epson.com and select the Support section of 
your local EPSON web site for the latest drivers, FAQs, manuals 
and other downloadables.
Epsons Technical Support Web Site provides help with problems 
that cannot be solved using the troubleshooting information in 
your printer documentation.
 

410Technical Specifications
Appendix B 
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be 
changed by the manufacturer at any time, Epson cannot 
guarantee the quality of any type of paper. Always test samples 
of paper stock before purchasing large quantities or printing large 
jobs.
Available paper types
New :delete  unnecessary i
nformation