Dell Inspiron 5000 Reference And Troubleshooting Guide

							support.dell.comInstalling System Software 3-1
CHAPTER 3
Installing System Software
This chapter explains how to reinstall the Microsoft Windows 98 Second Edition oper-
ating system as well as the Dell-provided device drivers and utilities for both 
Windows 98 Second Edition and Microsoft Windows 2000. You may need to refer to 
this chapter under the following conditions:
You are reinstalling the Microsoft Windows 98 Second Edition operating system.
You are reinstalling the Dell-provided drivers and utilities.
You installed a new primary hard-disk drive and you must install all of the system 
software.
Installing the Windows 98 Operating 
System
Perform the following steps to install Windows 98 Second Edition on the hard-disk 
drive before you install any device drivers or utilities:
1. Insert the Microsoft Boot Disk Windows 98 Series diskette into the diskette 
drive.
2. Turn on the computer.
3. When the 
Microsoft Windows 98 Startup menu appears, insert the Microsoft 
Windows 98 CD into the CD-ROM or DVD-ROM drive.
4. Select 
Start Windows 98 Setup from CD-ROM and press .
The system setup program runs ScanDisk to check your hard-disk drive. 
5. When the hard-disk drive check is complete, type 
x to exit ScanDisk.
6. Follow the instructions on the screen to continue with the installation.
7. When prompted to create a start-up diskette, remove the Microsoft Boot Disk 
Windows 98 Series diskette, and click 
Next>.
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							3-2 Dell Inspiron 5000 Reference and Troubleshooting Guide
8. Label a blank, high-density diskette as instructed, insert the diskette into the dis-
kette drive, and then click 
OK.
9. Follow the instructions on the screen to complete the installation.
Recreating the Hibernate (Save-to-Disk 
Suspend) File (Windows 98)
When the hibernate mode is activated, all system data is stored in the hibernate 
(save-to-disk suspend) file on your hard-disk drive. The hibernate file on your hard-disk 
drive cannot be accessed by the Windows operating system or application programs.
You must recreate the hibernate file if you perform any of the following actions:
Delete the hibernate file
Install a new hard-disk drive
Reformat your hard-disk drive
Install additional memory
NOTE: If you install additional memor y, you must delete the hibernate file before you 
recreate the file.
Boot Your Computer With the System Software CD
1. Save and close any open files, exit any open application programs, and shut down 
the computer.
2. If the computer is docked, undock it.
For instructions, see the Port Replicator User’s Guide.
3. Turn on the computer.
4. Press  when you see the Dell logo to access the system setup program.
5. Press the right-arrow key to highlight 
Boot.
6. Press the down-arrow key to highlight a device, and then press  to move the 
device down the list or press  to move the device up the list. Select the fol-
lowing boot sequence: 
Floppy
CD ROM/DVD
Internal Hard Drive
7. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
8. Press  to save your changes and exit the system setup program.
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							support.dell.comInstalling System Software 3-3
9. When the 
Setup Confirmation screen appears, press  to confirm that 
you want to save the configuration changes and exit the system setup program.
The computer restarts automatically.
The Dell Diagnostics begins automatically.
After the diagnostic utility loads, the 
Diagnostics Menu appears (see Figure 3-1).
Figure 3-1.  Diagnostics Menu
10. Press the down-arrow key to select 
Exit to MS-DOS and then press .
For instructions on deleting and creating the hibernate file, refer to the following 
sections.
Delete the Hibernate File
1. Boot your computer from the CD-ROM or DVD-ROM drive with the System 
SoftwareCD in the CD-ROM or DVD-ROM drive.
For instructions, refer to the preceding section, “Boot Your Computer With the 
System Soft ware CD.”
2. At the 
R:\DIAGS prompt, type 
cd\ and press .
3. At the 
R: prompt, type 
cd\UTILITY and press .
4. Type 
phdisk /delete /file and press .
NOTE: You must type a space between 
phdisk and
 /delete and 
/file.
5. Follow the instructions on your screen to delete the hibernate file.
The computer automatically restarts.
To create a new hibernate file immediately after deleting it, perform the following 
steps:
1. When the 
Diagnostics Menu appears, press the down-arrow key to select 
Exit to MS-DOS and then press .
2. Complete steps 2 through 6 in the next section, “Create the Hibernate File.”
Fully Test All Devices
Quickly Test All Devices
Select Devices to Test
Exit to MS-DOS
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							3-4 Dell Inspiron 5000 Reference and Troubleshooting Guide
Create the Hibernate File
1. Boot your computer from the CD-ROM or DVD-ROM drive with the System 
SoftwareCD in the CD-ROM or DVD-ROM drive.
For instructions, refer to the preceding section, “Boot Your Computer With the 
System Soft ware CD.”
2. Exit to 
MS-DOS from the 
Dell Diagnostic Menu. 
3. At the 
R:\DIAGS prompt, type 
cd\ and then press .
4. At the 
R:\ prompt, type 
cd\WIN98\UTILITY and press .
5. Type 
phdisk 
/create 
/file and press .
6. At the 
R:\WIN98\UTILITY prompt, type 
phdisk /info and press .
NOTES: You must type a space between 
phdisk and
 /create and
 /file.
The utility calculates the size of the file, in kilobytes, based on the amount of sys-
tem memor y in your computer, plus the amount of video memory in your 
computer, plus 2 MB to handle additional system requirements. 
7. Follow the instructions on your screen to create the hibernate file.
8. When the Dell logo appears on your screen, remove the System Software CD 
from the CD-ROM or DVD-ROM drive.
Windows automatically starts and runs. After you create the hibernate file, you 
must enable hibernate support in Windows 98 Second Edition.
Enable Hibernate Support
1. C l i c k  t h e  
Start button, point to 
Settings, and click 
Control Panel.
2. Double-click the 
Power Management icon.
3. Click the 
Hibernate tab.
4. Ensure that 
Enable hibernate support is selected and click 
Apply.
5. Click 
OK to close the Control Panel.
View the Hibernate File Information
1. E x i t  t o  
MS-DOS from the 
Dell Diagnostics Menu.
2. At the 
R:\DIAGS prompt, type 
cd\ and then press .
3. At the 
R:\ prompt, type 
cd\WIN98\UTILITY and press .
4. At the 
R:\WIN98\UTILITY prompt, type 
phdisk /info.
NOTE: You must type a space between 
phdisk and
 /info.
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							support.dell.comInstalling System Software 3-5
Installing Drivers and Utilities
for Windows 98
To install the system software, you need the following items:
CD-ROM or DVD-ROM drive installed in the media bay of the computer
System Soft ware CD
Dell Inspiron 5000 Software DVD Decoder CD
Microsoft Windows 98 Second Edition CD
Microsoft Boot Disk Windows 98 Series diskette
NOTES: Verify that Windows 98 is already installed on the hard-disk drive before you 
install any device drivers. To install Windows 98 Second Edition, refer to “Installing 
the Windows 98 Operating System” found earlier in this chapter.
The drivers on the System Software CD are the same files that Dell installed on your 
hard-disk drive before shipping the computer to you. To download the latest versions 
of these drivers, visit the Dell support Web site at 
http://support.dell.com.
Install the Audio Driver (Windows 98)
The audio driver allows you to customize the sound features of your computer.
1. Save and close any open files, and exit any open application programs.
2. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
3. Click the 
Start button, and then click 
Run.
4. In the 
Run dialog box, type 
x:\win98\audio\setup.exe,
 where
 x is the 
CD-ROM or DVD-ROM drive letter.
The CD-ROM or DVD-ROM drive letter is usually D.
5. Click 
OK.
6. In the 
We l co m e window, click 
Next>. 
7. In the 
Main Menu, 
Upgrade Drivers is selected. Click 
Next>.
The audio files are copied to your hard-disk drive.
8. When prompted, ensure that 
Yes, I want to restart my computer now is 
selected, and then click 
Finish.
NOTE: If the computer is set to boot from the CD-ROM or DVD-ROM drive 
before the hard-disk drive, remove the System Software CD before the computer 
restarts so that the computer does not boot from the CD. For information on 
changing the boot sequence, refer to Appendix B, “Using the System Setup 
Program.”
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							3-6 Dell Inspiron 5000 Reference and Troubleshooting Guide
The 
New Hardware Found window appears, the software for the hardware is 
installed, and the installation is complete.
Install the Video Driver (Windows 98)
The video driver controls video resolution and color palette.
NOTE: If you need to use extended video modes, check the documentation that 
accompanied the application program to determine if the driver is provided. If it is not, 
contact the software manufacturer for the necessar y driver.
1. Save and close any open files, and exit any open application programs.
2. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
3. Click the 
Start button, and then click 
Run.
4. In the 
Run dialog box, type 
x:\win98\video\setup.exe, where 
x is the 
CD-ROM or DVD-ROM drive.
The CD-ROM or DVD-ROM drive letter is usually D.
5. In the 
Setup Complete window, ensure that 
Yes, I want to restart my 
computer now. is selected, and then click 
Finish. 
The computer restarts automatically.
NOTES: If the computer is set to boot from the CD-ROM or DVD-ROM drive 
before the hard-disk drive, remove the System Software CD before the computer 
restarts so that the computer does not boot from the CD. For information on 
changing the boot sequence, refer to Appendix B, “Using the System Setup 
Program.”
After the computer restarts, you can change the video resolution.
Install the Touch Pad Driver (Windows 98)
The touch pad driver controls touch pad and mouse functions.
NOTE: When you are prompted to select a director y, Dell recommends using the 
default directory settings.
1. Save and close any open files, and exit any open application programs.
2. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
3. Click the 
Start button, and then click 
Run.
4. In the 
Run dialog box, type 
x:\win98	ouchpad\english\setup.exe, 
where 
x is the CD-ROM or DVD-ROM drive letter.
If you are using a Japanese-language version of Windows, type 
x:	ouchpad\japanese\setup.exe, where 
x is the CD-ROM or DVD-ROM 
drive letter.
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							support.dell.comInstalling System Software 3-7
The CD-ROM or DVD-ROM drive letter is usually D.
NOTICE: Do not install the Japanese-language driver on a computer 
with a non- Japanese-language operating system.
5. Click 
OK.
6. In the 
We l co m e window, click 
Next>.
At the 
Choose Destination Location window, click 
Next>.
7. At the 
Start Copying Files window, click 
Next>.
The touch pad drivers are copied to your hard-disk drive.
8. At the 
Setup Complete window, be sure that the 
Yes, I want to restart my 
computer now button is selected, and then click 
Finish.
NOTE: If the computer is set to boot from the CD-ROM or DVD-ROM drive 
before the hard-disk drive, remove the System Software CD before the computer 
restarts so that the computer does not boot from the CD. For information on 
changing the boot sequence, refer to Appendix B, “Using the System Setup 
Program.”
The 
Information about your Touch Pad window appears. If you do no want this 
window to appear each time you start the computer, uncheck the box that says 
Show this message the next time Windows starts. Then click 
Close.
Install Softex BayManager (Windows 98)
Softex BayManager is a utility that makes it possible to swap media bay devices with-
out turning off the computer.
NOTICE: You must uninstall Softex BayManager before you download and 
install a Softex BayManager software upgrade from the support Web site 
File Library.
To uninstall Softex BayManager, perform the following steps:
1. Save and close any open files, and exit any open application programs.
2. Click the 
Start button, point to 
Settings, and click 
Control Panel.
3. Double-click
 Add/Remove Programs.
4. Select 
Softex BayManager and click 
Add/Remove.
5. Follow the instructions on the screen to complete the uninstall process.
To install the Softex BayManager software from the System Soft ware CD, perform the 
following steps:
1. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
2. Click the 
Start button, and then click 
Run.
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							3-8 Dell Inspiron 5000 Reference and Troubleshooting Guide
3. In the 
Run dialog box, type 
x:\win98\baymgr\setup.exe, where 
x is the 
CD-ROM or DVD-ROM drive letter.
The CD-ROM or DVD-ROM drive letter is usually D.
4. Click 
OK.
5. In the 
We l co m e window, click 
Next>.
6. At the 
Setup Complete window, ensure that the 
Yes, I want to restart my 
computer now is selected, and then click 
Finish.
NOTE: If the computer is set to boot from the CD-ROM or DVD-ROM drive 
before the hard-disk drive, remove the System Software CD before the computer 
restarts so that the computer does not boot from the CD. For information on 
changing the boot sequence, refer to Appendix B, “Using the System Setup 
Program.”
Install the Internal Modem Driver (Windows 98) 
(Optional)
NOTICE: Do not use this modem driver with a PC Card modem. The modem 
driver on the 
System Software CD is compatible only with the optional inter-
nal modem.
If your computer has an internal modem, perform the following steps to install the 
driver:
1. Save and close any open files, and exit any open application programs.
2. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
3. Click the 
Start button, and then click 
Run.
4. In the 
Run dialog box, type 
x:\win98\modem\setup.exe, where 
x is the 
CD-ROM or DVD-ROM drive letter.
The CD-ROM or DVD-ROM drive letter is usually D.
5. Click 
OK.
6. In the 
We l co m e window, click 
Next>.
The 
New Hardware Found window appears, the software for the modem is 
installed, and the installation is complete.
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							support.dell.comInstalling System Software 3-9
Install the Software DVD Decoder (Windows 98) 
(Optional)
The DVD decoder driver allows you to play DVD movies using your DVD-ROM drive on 
the computer.
NOTE: When you are prompted to select a director y, Dell recommends that you use 
the default directory setting.
1. Insert the Dell Inspiron 5000 Software DVD Decoder CD into the DVD-ROM 
drive.
2. Click the 
Start button, and then click 
Run.
3. In the 
Run dialog box, type 
x:\win98\setup.exe, where 
x is the DVD-ROM 
drive letter.
The DVD-ROM drive letter is usually D.
4. Click 
OK.
The 
We l co me window appears. 
5. Click 
Next>.
6. In the 
Choose Destination Location window, click 
Next>.
7. In the 
Select Program Folder window, click 
Next>.
8. In the 
Start Copying Files window, click 
Next>.
9. In the 
Setup Complete window, ensure that the 
Yes, I want to restart my 
computer now is selected, and then click 
Finish.
10. Insert your DVD into the DVD-ROM drive.
The first time you insert a DVD into your DVD-ROM drive, a 
Wa rn i n g dialog box 
appears, explaining that DVD playback performance is dependent on your overall 
system configuration and that some DVD titles are protected with an antitaping 
product provided by Macrovision, Inc.
NOTES: A variety of factors determine the DVD’s playback performance. For 
more information, read the “Requirements” section in the release notes that 
came
 with your DVD software.
The Macrovision product allows you to view your DVD on most televisions, but it 
distorts the video image if played back from a videotape. The DVD decoder soft-
ware provided with your system does not allow you to play back DVDs with 
graphics cards that contain a TV-out connector. 
If you have a TV-out connector on your computer and your DVD-ROM drive does 
not play your DVD title, make sure the TV-out feature in your graphics card’s soft-
ware is turned off. Dell does not currently provide a TV-out connector as an 
accessor y item.
11. C l i c k  
OK.
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							3-10 Dell Inspiron 5000 Reference and Troubleshooting Guide
Configuring the Television Control Panel Setting
1. C l i c k  t h e  
Start button and select 
Settings 
—> Control Panel.
2. In the 
Control Panel window, click the 
Display icon.
3. In the 
Display Properties window, click the 
Settings tab.
4. Click the 
Advanced button.
5. In the 
Multiple Monitors window, click the 
Displays tab.
6. In the 
TV section, click the 
Primary button. 
7.Click 
OK.
The 
Display Properties window appears.
8. Click 
OK.
9. Close the 
Control Panel window.
NOTE: The DVD-ROM drive displays a DVD movie on the Primar y display. To view the 
DVD on the television screen, set the 
TV display to 
Primary.
Setting and Changing the DVD-ROM Drive Region Code
If you reinstall the DVD decoder software, you must set the DVD-ROM drive region 
code before you can play a movie. The region code can be reset if you relocate to 
another region.
NOTICE: You should reset the region code only when absolutely necessary. 
You can reset the region code up to four times. 
To reset the drive region code, perform the following steps:
1. Insert a DVD coded for the new region into the DVD-ROM drive.
A notification box appears, explaining that the disc belongs to another region and 
cannot be played. The notification also explains how to reset the region setting.
2. Follow the instructions on the screen to change the region setting.
Install the Intel® SpeedStep™ Utility (Windows 98) 
(Optional)
NOTICE: Do not install the Intel SpeedStep utility unless your computer has 
a Mobile Intel Pentium® III processor with SpeedStep technology. To deter-
mine if your computer has a Mobile Intel Pentium III processor with 
SpeedStep technology, check for the Intel SpeedStep item in the Power 
menu of the system setup program. For instructions on using the system 
setup program, refer to Appendix B, “Using the System Setup Program.” 
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