Dell Inspiron 5000 Reference And Troubleshooting Guide

							support.dell.comRegulator y Notices D-7
Important Notice
“Under power failure conditions, this telephone may not operate. Please ensure that 
a separate telephone, not dependent on local power, is available for emergency use.”
“Some parameters required for compliance with Telecom’s Telepermit requirements 
are dependent on the equipment (PC) associated with this device. The associated 
equipment shall be set to operate within the following limits for compliance with 
Telecom’s Specification:-
1. (a) There shall be no more than 10 call attempts to the same number within any 
30 minute period for any single manual call initiation, and 
(b) the equipment shall go on-hook for a period of not less than 30 seconds 
between the end of one attempt and the beginning of the next attempt.
2. Where automatic calls are made to different numbers, the equipment shall go on-
line for a period of not less than 5 seconds between the end of one attempt and 
the beginning of the next attempt. 
3. The equipment shall be set to ensure that calls are answered between 3 and 
30 seconds of receipt of ringing.”
“All persons using this device for recording telephone conversations shall comply with 
New Zealand law. This requires that at least one party to the conversation is to be 
aware that it is being recorded. In addition, the Principles enumerated in the Privacy 
Act of 1993 shall be complied with in respect to the nature of the personal information 
collected, the purpose for its collection, how it is used and what is disclosed to any 
other party.”
CE Notice (European Union)
Marking by the symbol   indicates compliance of this Dell system to the EMC 
Directive and the Low Voltage Directive of the European Union. Such marking is indic-
ative that this Dell system meets the following technical standards:
EN 55022 — “Limits and Methods of Measurement of Radio Interference 
Characteristics of Information Technology Equipment.”
EN 50082-1: 1992 — “Electromagnetic compatibility—Generic immunity 
standard Part 1: Residential, commercial, and light industry.”
EN 60950 — “Safety of Information Technology Equipment.”
NOTE: EN 55022 emissions requirements provide for two classifications:
Class A is for typical commercial areas.
Class B is for typical domestic areas.
A “Declaration of Conformity” in accordance with the preceding directives and stan-
dards has been made and is on file at Dell Products Europe BV, Limerick, Ireland.
This Dell device is classified for use in a typical Class B domestic environment.
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							D-8 Dell Inspiron 5000 Reference and Troubleshooting Guide
Battery Disposal
Your computer uses both a lithium-ion battery pack and a nickel-metal hydride (NiMH) 
coin cell batter y. For instructions about replacing the lithium-ion batter y pack in your 
computer, refer to “Running the System With a Battery” in the system Help. The 
NiMH batter y is a long-life battery, and it is very possible that you will never need to 
replace it. However, if this battery ever needs to be replaced, the procedure must be 
performed by an authorized ser vice technician.
Do not dispose of these batteries along with household waste. Contact your local 
waste disposal agency for the address of the nearest battery deposit site.
EN 55022 Compliance (Czech Republic 
Only)
VCCI Notice (Japan Only)
Most Dell computer systems are classified by the Voluntary Control Council for 
Interference (VCCI) as Class B information technology equipment (ITE). However, the 
inclusion of certain options can change the rating of some configurations to Class A. 
ITE, including peripherals, expansion cards, printers, input/output (I/O) devices, moni-
tors, and so on, integrated into or connected to the system, should match the 
electromagnetic environment classification (Class A or B) of the computer system.
To determine which classification applies to your computer system, examine the regu-
lator y labels/markings (see Figures D-1 and D-2) located on the bottom or back panel 
of your computer. Once you have determined your system’s VCCI classification, read 
the appropriate VCCI notice.
This device belongs to Class B devices as described in EN 55022, unless it is spe-
cifically stated that it is a Class A device on the specification label. The following
applies to devices in Class A of EN 55022 (radius of protection up to 30 meters).
The user of the device is obliged to take all steps necessar y to remove sources of
interference to telecommunication or other devices.
)*-24( &.&>( &$( 04( G( N*7O1$&&@( ( M( R*84.S+( -
12A.&>( 0.+.-*#2&-$B&>7O( &.;*( 8&7O( 9$F>9.&>C( 8.( 2D?$0.+( 
						

							support.dell.comRegulator y Notices D-9
Class A ITE
This is a Class A product based on the standard of the Voluntar y Control Council for 
Interference (VCCI) for information technology equipment. If this equipment is used in 
a domestic environment, radio disturbance may arise. When such trouble occurs, the 
user may be required to take corrective actions.
Figure D-1.  VCCI Class A ITE Regulatory Mark 
Class B ITE
This is a Class B product based on the standard of the Voluntar y Control Council for 
Interference (VCCI) for information technology equipment. If this equipment is used 
near a radio or television receiver in a domestic environment, it may cause radio inter-
ference. Install and use the equipment according to the instruction manual.
Figure D-2.  VCCI Class B ITE Regulatory Mark
Polish Center for Testing and Certification 
Notice 
The equipment should draw power from a socket with an attached protection circuit (a 
three-prong socket). All equipment that works together (computer, monitor, printer, 
and so on) should have the same power supply source.
VCCI-A
3959ubk1.book  Page 9  Monday, March 20, 2000  4:52 PM 
						

							D-10 Dell Inspiron 5000 Reference and Troubleshooting Guide
The phasing conductor of the room’s electrical installation should have a reserve 
short-circuit protection device in the form of a fuse with a nominal value no larger than 
16 amperes (A). 
To completely switch off the equipment, the power supply cable must be removed 
from the power supply socket, which should be located near the equipment and easily 
accessible. 
A protection mark “B” confirms that the equipment is in compliance with the protec-
tion usage requirements of standards PN-93/T-42107 and PN-EN 55022: 1996. 
!#$%$&$()*+,-.%*(/.&012#(3$4$5((
/.106-$78
T19U49.&.(
						

							support.dell.comRegulator y Notices D-11
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in 
compliance with the requirements of the official Mexican standards (NOM):
 
Exporter: Dell Computer Corporation
One Dell Way
Round Rock, TX 78682
Importer: Dell Computer de México, 
S.A. de C.V. 
Rio Lerma No. 302 - 4° Piso
Col. Cuauhtemoc
16500 México, D.F.
Ship to: Dell Computer de México, 
S.A. de C.V. al Cuidado de Kuehne 
& Nagel de 
México S. de R.I.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.
Supply voltage: 100–240 VAC
Frequency: 50–60 Hz
System input 
voltage: 20 VDC, 3.5 A
Input current
rating: 1.5 A
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							D-12 Dell Inspiron 5000 Reference and Troubleshooting Guide
Información para NOM (únicamente para 
México)
La información siguiente se proporciona en el dispositivo o en los dispositivos descri-
tos en este documento, en cumplimiento con los requisitos de la Norma Oficial 
Mexicana (NOM):
Exportador: Dell Computer Corporation
One Dell Way
Round Rock, TX 78682
Importador: Dell Computer de México, 
S.A. de C.V. 
Rio Lerma No. 302 - 4° Piso
Col. Cuauhtemoc
16500 México, D.F.
Embarcar a: Dell Computer de México, 
S.A. de C.V. al Cuidado 
de Kuehne & Nagel de México S. 
de R.I.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.
Tensión 
alimentación: 100–240 VAC
Frecuencia: 50–60 Hz
Voltaje de entrada 
del sistema: 20 VDC, 3.5 A
Consumo de 
corriente: 1.5 A
3959ubk1.book  Page 12  Monday, March 20, 2000  4:52 PM 
						

							support.dell.comLimited Warranty and Return Policy E-1
APPENDIX E
Limited Warranty and Return 
Policy 
Three-Year Limited Warranty (U.S. Only)
Dell Computer Corporation (“Dell”) manufactures its hardware products from parts 
and components that are new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware products it manufactures will be 
free from defects in materials and workmanship. The limited warranty term is three 
years beginning on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this limited warranty. 
Other wise, this limited warranty does not cover damage due to external causes, 
including accident, abuse, misuse, problems with electrical power, servicing not 
authorized by Dell, usage not in accordance with product instructions, failure to per-
form required preventive maintenance, and problems caused by use of parts and 
components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of the follow-
ing categories: software; external devices (except as specifically noted); accessories 
or parts added to a Dell system after the system is shipped from Dell; accessories or 
parts added to a Dell system through Dell’s system integration department; accesso-
ries or parts that are not installed in the Dell factor y; or DellWare
™ products. Monitors, 
keyboards, and mice that are Dell-branded or that are included on Dell’s standard price 
list are covered under this limited warranty; all other monitors, keyboards, and mice 
(including those sold through the DellWare program) are not covered. Batteries for 
portable computers are covered only during the initial one-year period of this limited 
warrant y.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace 
products covered under this limited warranty that are returned to Dell’s facility. To 
request warranty service, you must call Dell’s Customer Technical Support within the 
warranty period. Refer to Chapter 4, “Getting Help,” found earlier in this guide or 
“Contacting Dell” in the system Help to find the appropriate telephone number for 
obtaining customer assistance. If warranty service is required, Dell will issue a 
Return Material Authorization Number. You must ship the products back to Dell in 
their original or equivalent packaging, prepay shipping charges, and insure the 
3959ubk1.book  Page 1  Monday, March 20, 2000  4:52 PM 
						

							E-2 Dell Inspiron 5000 Reference and Troubleshooting Guide
shipment or accept the risk of loss or damage during shipment. Dell will ship the 
repaired or replacement products to you freight prepaid if you use an address in the 
continental U.S., where applicable. Shipments to other locations will be made freight 
collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk 
drive(s) and any other storage device(s) in the product(s). Remove any removable 
media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data 
or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned 
parts made by various manufacturers in performing warranty repairs and building 
replacement products. If Dell repairs or replaces a product, its warranty term is not 
extended.
Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an 
exchange basis and subject to Dell’s Exchange Policy in effect on the date of the 
exchange, replacement parts for the Dell hardware product(s) covered under this lim-
ited warranty when a part requires replacement. You must report each instance of 
hardware failure to Dell’s Customer Technical Support in advance to obtain Dell’s con-
currence that a part should be replaced and to have Dell ship the replacement part. 
Dell will ship parts (freight prepaid) if you use an address in the continental U.S., 
where applicable. Shipments to other locations will be made freight collect. Dell will 
include a prepaid shipping container with each replacement part for your use in return-
ing the replaced part to Dell. Replacement parts are new or reconditioned. Dell may 
provide replacement parts made by various manufacturers when supplying parts to 
you. The warranty term for a replacement part is the remainder of the limited war-
ranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The 
process for returning replaced parts, and your obligation to pay for replacement parts 
if you do not return the replaced parts to Dell, will be in accordance with Dell’s 
Exchange Policy in effect on the date of the exchange.
You accept full responsibility for your software and data. Dell is not required to advise 
or remind you of appropriate backup and other procedures.
General Provisions
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY 
FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELLS RESPONSI-
BILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR 
AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. 
ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT 
NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MER-
CHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN 
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRAN-
TIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. 
3959ubk1.book  Page 2  Monday, March 20, 2000  4:52 PM 
						

							support.dell.comLimited Warranty and Return Policy E-3
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW 
LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT 
APPLY TO YOU.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS 
LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR 
PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITA-
TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING 
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell’s three-year limited warranty only. For provisions of any 
service contract covering your system, refer to your invoice or the separate ser vice 
contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in 
accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any 
instance in which Dell issues a Return Material Authorization Number, Dell must 
receive the product(s) for repair prior to the expiration of the warranty period in order 
for the repair(s) to be covered by the limited warranty.
NOTE: If you chose one of the available warranty and service options in place of the 
standard three-year limited warranty described in the preceding text, the option you 
chose will be listed on your invoice.
Three-Year Limited Warranty 
(Canada Only)
Dell Computer Corporation (“Dell”) manufactures its hardware products from parts 
and components that are new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware products it manufactures will be 
free from defects in materials and workmanship. The warranty term is three years 
beginning on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this limited warranty. 
Other wise, this limited warranty does not cover damage due to external causes, 
including accident, abuse, misuse, problems with electrical power, servicing not 
authorized by Dell, usage not in accordance with product instructions, failure to per-
form required preventive maintenance, and problems caused by use of parts and 
components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of the follow-
ing categories: software; external devices (except as specifically noted); accessories 
or parts added to a Dell system after the system is shipped from Dell; accessories or 
parts added to a Dell system through Dell’s system integration department; accesso-
ries or parts that are not installed in the Dell factor y; or DellWare products. Monitors, 
keyboards, and mice that are Dell-branded or that are included on Dell’s standard price 
list are covered under this limited warranty; all other monitors, keyboards, and mice
3959ubk1.book  Page 3  Monday, March 20, 2000  4:52 PM 
						

							E-4 Dell Inspiron 5000 Reference and Troubleshooting Guide
(including those sold through the DellWare program) are not covered. Batteries for 
portable computers are covered only during the initial one-year period of this limited 
warrant y.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace 
products covered under this limited warranty that are returned to Dell’s facility. To 
request warranty service, you must call Dell’s Customer Technical Support within the 
warranty period. Refer to Chapter 4, “Getting Help,” found earlier in this guide or 
“Contacting Dell” in the system Help to find the appropriate telephone number for 
obtaining customer assistance. If warranty ser vice is required, Dell will issue a Return 
Material Authorization Number. You must ship the products back to Dell in their origi-
nal or equivalent packaging, prepay shipping charges, and insure the shipment or 
accept the risk of loss or damage during shipment. Dell will ship the repaired or 
replacement products to you freight prepaid if you use an address in Canada, where 
applicable. Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk 
drive(s) and any other storage device(s) in the product(s). Remove any removable 
media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data 
or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned 
parts made by various manufacturers in performing warranty repairs and building 
replacement products. If Dell repairs or replaces a product, its warranty term is not 
extended.
Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an 
exchange basis and subject to Dell’s Exchange Policy in effect on the date of the 
exchange, replacement parts for the Dell hardware product(s) covered under this lim-
ited warranty when a part requires replacement. You must report each instance of 
hardware failure to Dell’s Customer Technical Support in advance to obtain Dell’s con-
currence that a part should be replaced and to have Dell ship the replacement part. 
Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable. 
Shipments to other locations will be made freight collect. Dell will include a prepaid 
shipping container with each replacement part for your use in returning the replaced 
part to Dell. Replacement parts are new or reconditioned. Dell may provide replace-
ment parts made by various manufacturers when supplying parts to you. The 
warranty term for a replacement part is the remainder of the limited warranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The 
process for returning replaced parts, and your obligation to pay for replacement parts 
if you do not return the replaced parts to Dell, will be in accordance with Dell’s 
Exchange Policy in effect on the date of the exchange.
You accept full responsibility for your software and data. Dell is not required to advise 
or remind you of appropriate backup and other procedures.
3959ubk1.book  Page 4  Monday, March 20, 2000  4:52 PM