Dell Inspiron 5000 Reference And Troubleshooting Guide

							support.dell.comUsing the System Setup Program B-7
Boot Menu
To see information about a specific item, highlight the item and refer to the 
Item Specific Help area on the screen.
Figure B-5.  Boot Menu
MainPhoenixBIOS Setup Utility
Item Specific Help
System Devices Security PowerBoot
Exit
Floppy
Internal Hard Drive
CD ROM/DVD
F1
ESC↑↓
↑↓↑↓ ↑↓
↔
↔↔ ↔F5/F6
EnterF9
F10 Help
ExitSelect Item
Select MenuSetup Defaults
Save and Exit Change Values
Select  Sub-Menu
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							B-8 Dell Inspiron 5000 Reference and Troubleshooting Guide
Exit Menu
To see information about a specific item, highlight the item and refer to the 
Item Specific Help area on the screen.
Figure B-6.  Exit Menu
MainPhoenixBIOS Setup Utility
Item Specific Help
F1
ESC
System Devices Security Power BootExit
Save Changes and Exit
Discard Changes and Exit
Load Factory Defaults
Load Last Saved Values
Save Changes
↑↓
↑↓↑↓ ↑↓
↔
↔↔ ↔F5/F6
EnterF9
F10 Visit our WebSite http://www.dell.com
Help
ExitSelect Item
Select MenuChange Values
Execute CommandSetup Defaults
Save and Exit
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							support.dell.comSystem Messages C-1
APPENDIX C
System Messages
Your application programs, the operating system, and the computer itself can provide 
you with status and error information in the form of system messages that appear on 
the computer’s display or an external monitor. This appendix documents the system 
messages generated by the system basic input/output system (BIOS). For other mes-
sages, refer to the documentation for your application program or operating system.
If a message appears on the display or external monitor, make a note of the message. 
See Table C-1 for an explanation of the message and suggestions for correcting any 
errors. The system messages are listed alphabetically.
NOTE: If the message is not listed in Table C-1, check the documentation for the appli-
cation programs that were running at the time the message appeared and/or the 
operating system documentation for an explanation of the message and a recom-
mended action.
Table C-1.  System Error Messages
Message Cause Action
CMOS battery is 
dead—Replace 
and run SetupThe CMOS battery is dead. Call Dell for technical assistance. (For instructions, 
see Chapter 4, “Getting Help.”)
Diskette drive 
errorA connector may be loose or 
the diskette may be faulty.If the diskette-drive access indicator lights up when 
you access a file on the diskette, but you still get 
this error message, try a different diskette. Turn the 
computer back on, and check for the error mes-
sage. If the problem is still not resolved, see 
“Resolve Diskette Drive Problems” in Chapter 2.
Fixed disk 0 
failureThe hard-disk drive failed to 
initialize.See “Resolve Hard-Disk Drive Problems” in 
Chapter 2.
Fixed disk con-
troller failureThe hard-disk drive control-
ler may be faulty.Call Dell for technical assistance. (For instructions, 
see Chapter 4, “Getting Help.”)
Keyboard con-
troller errorThe keyboard controller is 
fault y.Call Dell for technical assistance. (For instructions, 
see Chapter 4, “Getting Help.”)
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.
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							C-2 Dell Inspiron 5000 Reference and Troubleshooting Guide
Keyboard errorIf an external keyboard is 
being used, a cable or con-
nector may be loose or the 
keyboard may be faulty. If 
the integrated keyboard is 
being used, it may be faulty. 
A key on the integrated key-
board may have been 
pressed while the computer 
was booting.Run the 
Stuck Key Test in the 
PC-AT Compatible 
Keyboards device group in the Dell Diagnostics. 
(For instructions see “Running the Dell 
Diagnostics” in Chapter 2.)
Operating sys-
tem not foundThe operating system may 
be corrupted. Or, the operat-
ing system cannot be found 
on the hard-disk drive or on 
the diskette in the diskette 
drive.Call Dell for technical assistance. (For instructions, 
see Chapter 4, “Getting Help.”)
Real time clock 
errorThe CMOS battery that 
supports data stored in 
NVRAM may be dead.Call Dell for technical assistance. (For instructions, 
see Chapter 4, “Getting Help.”)
System CMOS 
checksum bad—
run SetupThe BIOS has been updated.
CMOS has been corrupted or 
modified, possibly by an 
application program that 
changes data stored in 
CMOS.Restart the computer and press  as soon as 
you see the Dell logo screen to enter the system 
setup program and reconfigure the computer. If the 
problem persists, call Dell for technical assistance. 
(For instructions, see Chapter 4, “Getting Help.”)
Table C-1.  System Error Messages
 (continued)
Message Cause Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.
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							support.dell.comRegulator y Notices D-1
APPENDIX D
Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or 
conducted along power or signal leads, that endangers the functioning of a radio navi-
gation or other safety service or seriously degrades, obstructs, or repeatedly 
interrupts a licensed radio communications ser vice. Radio communications ser vices 
include but are not limited to AM/FM commercial broadcast, television, cellular ser-
vices, radar, air-traffic control, pager, and Personal Communication Ser vices (PCS). 
These licensed services, along with unintentional radiators such as digital devices, 
including computer systems, contribute to the electromagnetic environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to 
function properly together in the electronic environment. While this computer system 
has been designed and determined to be compliant with regulatory agency limits for 
EMI, there is no guarantee that interference will not occur in a particular installation. If 
this equipment does cause interference with radio communications services, which 
can be determined by turning the equipment off and on, you are encouraged to tr y to 
correct the interference by one or more of the following measures:
Reorient the receiving antenna.
Relocate the computer with respect to the receiver.
Move the computer away from the receiver.
Plug the computer into a different outlet so that the computer and the receiver 
are on different branch circuits.
If necessary, consult a Technical Support representative of Dell Computer Corporation 
or an experienced radio/television technician for additional suggestions. You may find 
the FCC Interference Handbook, 1986, to be helpful. It is available from the U.S. 
Government Printing Office, Washington, DC 20402, Stock No. 004-000-00450-7 or 
on the World Wide Web at 
http://www.fcc.gov/Bureaus/Compliance/WWW/
tvibook.html.
Dell computer systems are designed, tested, and classified for their intended electro-
magnetic environment. These electromagnetic environment classifications generally 
refer to the following harmonized definitions:
Class A is typically for business or industrial environments.
Class B is typically for residential environments.
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							D-2 Dell Inspiron 5000 Reference and Troubleshooting Guide
Information Technology Equipment (ITE), including peripherals, expansion cards, print-
ers, input/output (I/O) devices, monitors, and so on, that are integrated into or 
connected to the system should match the electromagnetic environment classifica-
tion of the computer system.
A Notice About Shielded Signal Cables: Use only shielded cables for con-
necting peripherals to any Dell device to reduce the possibility of 
interference with radio communications services. Using shielded cables 
ensures that you maintain the appropriate EMC classification for the 
intended environment. For parallel printers, a cable is available from Dell 
Computer Corporation. If you prefer, you can order a cable from Dell 
Computer Corporation on the World Wide Web at http://www.dell.com/
products/dellware/index.htm. 
Most Dell computer systems are classified for Class B environments. To determine 
the electromagnetic classification for your system or device, refer to the following 
sections specific for each regulatory agency. Each section provides country-specific 
EMC/EMI or product safety information.
FCC Notices (U.S. Only)
Most Dell computer systems are classified by the Federal Communications 
Commission (FCC) as Class B digital devices. However, the inclusion of certain 
options can change the rating of some configurations to Class A. To determine which 
classification applies to your computer system, examine all FCC registration labels 
located on the bottom or back panel of your computer, on card-mounting brackets, 
and on the cards themselves. If any one of the labels carries a Class A rating, your 
entire system is considered to be a Class A digital device. If all labels carry an FCC 
Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), 
your system is considered to be a Class B digital device.
Once you have determined your system’s FCC classification, read the appropriate 
FCC notice. Note that FCC regulations provide that changes or modifications not 
expressly approved by Dell Computer Corporation could void your authority to operate 
this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the follow-
ing two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that 
may cause undesired operation.
Class A
This equipment has been tested and found to comply with the limits for a Class A dig-
ital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference when the equipment is operated 
in a commercial environment. This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in accordance with the manufacturer’s 
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							support.dell.comRegulator y Notices D-3
instruction manual, may cause harmful interference with radio communications. 
Operation of this equipment in a residential area is likely to cause harmful interfer-
ence, in which case you will be required to correct the interference at your own 
expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential installation. This 
equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the manufacturer’s instruction manual, may 
cause interference with radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by turn-
ing the equipment off and on, you are encouraged to try to correct the interference by 
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
The following information is provided on the device or devices covered in this docu-
ment in compliance with FCC regulations: 
Model number: PPM
Company name: Dell Computer Corporation
EMC Engineering Department
One Dell Way
Round Rock, Texas 78682 USA 
512-338-4400
Modem Regulatory Information
This equipment complies with Part 68 of the FCC rules. On the bottom of your com-
puter is a label that contains, among other information, the FCC registration number 
and ringer equivalence number (REN) for your equipment. If requested, you must pro-
vide this information to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the 
telephone line. Excessive RENs on the telephone line may result in the devices not 
ringing in response to an incoming call. In most areas, the sum of all the RENs on 
your telephone line should be less than five to ensure proper ser vice from the tele-
phone company. To be certain of the number of devices that you may connect to a 
line, as determined by the total RENs, contact your local telephone company.
The registration jack Universal Ser vice Order Code (USOC) used by this equipment is 
RJ-11C. An FCC compliant telephone cord and modular plug is provided with this 
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							D-4 Dell Inspiron 5000 Reference and Troubleshooting Guide
equipment. This equipment is designed to be connected to the telephone network or 
premises wiring using a compatible modular jack that is Part 68 compliant. 
This equipment cannot be used on public coin-phone service provided by the tele-
phone company. Connection to party line ser vice is subject to state tariffs.
There are no user serviceable parts on the modem contained in your computer.
If your telephone equipment causes harm to the telephone network, the telephone 
company will notify you in advance that service may be temporarily discontinued. If 
advance notice is not practical, the telephone company will notify you as soon as pos-
sible. Also, you will be advised of your right to file a complaint with the FCC if you 
believe it is necessar y.
The telephone company may make changes in its facilities, equipment, operations, or 
procedures that could affect the operation of this equipment. If this happens, the tele-
phone company will provide advance notice in order for you to make necessar y 
modifications to maintain uninterrupted ser vice.
If you experience trouble with this telephone equipment, refer to Chapter 4, “Getting 
Help,” or the section titled “Contacting Dell” in your system Help to find the 
appropriate telephone number for obtaining customer assistance. If the equipment is 
causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to 
use a computer or other electronic device, including fax machines, to send any mes-
sage unless such message clearly contains in a margin at the top or bottom of each 
transmitted page or on the first page of the transmission, the date and time it is sent, 
identification of the business, other entity, or individual sending the message, and the 
telephone number of the sending machine or such business, other entity, or individ-
ual. The telephone number provided may not be a 900 number or any other number 
for which charges exceed local or long-distance transmission charges.
IC Notice (Canada Only)
Most Dell computer systems (and other Dell digital apparatus) are classified by the 
Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as 
Class B digital devices. To determine which classification (Class A or B) applies to your 
computer system (or other Dell digital apparatus), examine all registration labels 
located on the bottom or the back panel of your computer (or other digital apparatus). 
A statement in the form of “IC Class A ICES-003” or “IC Class B ICES-003” will be 
located on one of these labels. Note that Industry Canada regulations provide that 
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							support.dell.comRegulator y Notices D-5
changes or modifications not expressly approved by Dell Computer Corporation could 
void your authority to operate this equipment.Modem Regulator y Information
Modem Regulatory Information
The IC label identifies certified equipment. This certification means that the equip-
ment meets telecommunications network protective, operational, and safety 
requirements as prescribed in the appropriate Terminal Equipment Technical Require-
ments document(s). The IC label does not guarantee that the equipment will operate 
to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be con-
nected to the facilities of the local telecommunications company. The equipment 
must also be installed using an acceptable method of connection. The customer 
should be aware that compliance with the above conditions may not prevent degrada-
tion of ser vice in some situations.
Repairs to certified equipment should be coordinated by a representative designated 
by the supplier. Any repairs or alteration made by a user to this equipment, or equip-
ment malfunctions, may give the telephone communications company cause to 
request the user to disconnect the equipment.
Users should ensure for their own protection, that the electrical ground connections 
of the power utility, telephone lines, and internal metallic water-pipe system, if 
present, are connected together. This precaution may be particularly important in rural 
areas.
NOTICE: Users should not attempt to make such connections themselves. 
Contact the appropriate electric inspection authority, or electrician, as 
appropriate.
NOTE: The REN assigned to each terminal device provides an indication of the maxi-
mum number of terminals allowed to be connected to a telephone interface. The 
termination on an interface may consist of any combination of devices subject only to 
the requirement that the sum of the RENs of all the devices does not exceed the 
number five.
The REN for the internal modem as stated on the IC regulatory label located on the 
bottom of the computer is 0.6B.This Class B (or Class A, if so indicated on the registration label) digital apparatus
meets the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette
d’enregistration) respecte toutes les exigences du Reglement sur le Materiel
Brouilleur du Canada.
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							D-6 Dell Inspiron 5000 Reference and Troubleshooting Guide
The following information is provided in compliance with IC regulations:
Dell Computer Corporation
Warranty and Repair Service Center
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
CTR21 Declaration
This equipment has been approved to [Commission Decision 98/482/EC - CTR 21] for 
pan-European single terminal connection to the Public Switched Telephone Network 
(PSTN). However, due to differences between the individual PSTNs provided in differ-
ent countries, the approval does not, of itself, give an unconditional assurance of 
successful operation on every PSTN termination point.In the event of problems, you 
should contact your equipment supplier in the first instance.
The equipment is known to work with the PSTNs (Public Switched Telephone Net-
works) of the following countries: Austria, Belgium, Denmark, Finland, France, 
Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Nor way, Portugal, Spain, Swe-
den, Switzerland, The Netherlands, and the United Kingdom. There are no known 
inter working difficulties with the PSTNs of the above mentioned countries.
New Zealand Telecom Warnings
General
“The grant of a Telepermit for any item of terminal equipment indicates only that Tele-
com has accepted that the item complies with minimum conditions for connection to 
its network. It indicates no endorsement of the product by Telecom, nor does it pro-
vide any sort of warranty. Above all, it provides no assurance that any item will work 
correctly in all respects with another item of Telepermitted equipment of a different 
make or model, nor does it imply that any product is compatible with all of Telecom’s 
network services.”
“This equipment does not fully meet Telecom impedance requirements. Performance 
limitations may occur when used in conjunction with some parts of the network. Tele-
com will accept no responsibility should difficulties arise in such circumstances.”
“This equipment shall not be set up to make automatic calls to the Telecom ‘111’ 
Emergence Ser vice.”
“If a charge for local calls is unacceptable, the ‘Dial’ button should NOT be used for 
local calls. Only the 7-digits of the local number should be dialed from your telephone. 
DO NOT dial the area code digit or the ‘0’ prefix.”
“This equipment may not provide for the effective hand-over of a call to another 
device connected to the same line.”
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