Dell B 2360 Printer Manual

							5Lift the blue flap in front of the printer.
6Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
7Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside
the printer, and then insert the imaging unit into the printer.
Clearing jams101 
						

							8Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer,
and then insert the cartridge into the printer.
9Close the front door.
10From the printer control panel, press  to clear the message and continue printing.
Jam, rear door [20y.xx]
1Press the button on the right side of the printer, and then open the front door.
2Gently pull down the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it. Clearing jams102 
						

							3Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the rear and front doors.
5From the printer control panel, press  to clear the message and continue printing.
Jam, standard bin [20y.xx]
1Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed. Clearing jams103 
						

							2From the printer control panel, press  to clear the message and continue printing.
Jam, pull tray 1. Push down blue flap. [23y.xx]
1Pull out the tray completely.
1
Clearing jams104 
						

							2Locate the blue lever, and then pull it down to release the jam.
Note: If the jammed paper is not visible in the duplex area, then open the rear door, and then gently remove the
jammed paper. Make sure all paper fragments are removed.
3Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Insert the tray.
5From the printer control panel, press  to clear the message and continue printing. Clearing jams105 
						

							Jam, tray [x] [24y.xx]
1Pull out the tray completely.
1
2Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Insert the tray.
4From the printer control panel, press  to clear the message and continue printing.
Jam, MP feeder [250.xx]
1From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed. Clearing jams106 
						

							2Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
3Reload paper into the multipurpose feeder.
Note: Make sure the paper guide lightly rests against the edge of the paper.
4From the printer control panel, press  to clear the message and continue printing. Clearing jams107 
						

							Troubleshooting
Understanding the printer messages
Bin full. Remove paper.
Remove the paper stack from the standard bin.
Cannot collate large document [37]
Try one or more of the following:
From the printer control panel, press  to print the portion of the job already stored and begin collating the rest
of the print job.
Cancel the current print job.
Cannot defrag flash memory [37]
Try one or more of the following:
From the printer control panel, press  to stop the defragmentation and continue printing.
Delete fonts, macros, and other data in the printer memory. From the printer control panel, navigate to:
 > Settings >  > Print Settings >  > Utilities Menu >  > Format Flash >  > Yes > 
Install additional printer memory.
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, press  on the printer control panel to clear the message and
continue printing.
Cartridge nearly low [88.xy]
If necessary, press  on the printer control panel to clear the message and continue printing.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace a toner cartridge very soon. For more information, see the “Replacing supplies” section of
the User’s Guide.
If necessary, press 
 on the printer control panel to clear the message and continue printing. Troubleshooting108 
						

							Change [paper source] to [custom type name]. Load [orientation].
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press  on the printer control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
Cancel the print job.
Change [paper source] to [custom string]. Load [orientation].
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press  on the printer control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
Cancel the print job.
Change [paper source] to [paper size]. Load [orientation].
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press  on the printer control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
Cancel the print job.
Change [paper source] to [paper type] [paper size]. Load [orientation].
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press  on the printer control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
Cancel the print job.
Close front door
Close the front door of the printer.
Complex page may misprint [39]
Try one or more of the following:
From the printer control panel, press  to clear the message and continue printing.
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.
Cancel the print job.
Install additional printer memory. Troubleshooting109 
						

							Flash memory full [52]
Try one or more of the following:
From the printer control panel, press  to clear the message and continue printing.
Delete fonts, macros, and other data stored in the flash memory. From the printer control panel, navigate to:
 > Settings >  > Print Settings >  > Utilities Menu >  > Format Flash >  > Yes > 
Use a larger‑capacity flash memory card.
Note: Downloaded fonts and macros that are not stored in the flash memory are deleted when the printer is
powered off or restarted.
Flash memory unformatted [53]
Try one or more of the following:
From the printer control panel, press  to stop the defragmentation and continue printing.
Format the flash memory device.
Note: If the error message remains, then the flash memory device may be defective and need to be replaced.
Defective flash memory [51]
Try one or more of the following:
Replace the defective flash memory card.
From the printer control panel, press  to ignore the message and continue printing.
Cancel the current print job.
Imaging unit low [84.xy]
You may need to order an imaging unit. If necessary, press  on the printer control panel to clear the message and
continue printing.
Imaging unit nearly low [84.xy]
If necessary, press  on the printer control panel to clear the message and continue printing.
Imaging unit very low, [x] estimated pages remain [84.xy]
You may need to replace the imaging unit very soon. For more information, see the “Replacing supplies” section of the
User’s Guide.
If necessary, press 
 on the printer control panel to clear the message and continue printing. Troubleshooting110