Dell B 2360 Printer Manual

							Dell B2360d-dn Laser Printer
Users Guide
1
March 2014 www.dell.com | dell.com/support/printers
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Information in this document is subject to change without notice.
© 2014 Dell, Inc. All rights reserved.
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Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks
of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; AirPrint and
the AirPrint logo are trademarks of Apple, Inc.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own. 
						

							Contents
Safety information.......................................................................................5
Learning about the printer...........................................................................7
Finding information about the printer......................................................................................................7
Selecting a location for the printer............................................................................................................8
Printer configurations...............................................................................................................................9
Using the printer control panel...............................................................................................................11
Understanding the colors of the Sleep button and indicator lights........................................................12
Using the Embedded Web Server...........................................................................................................12
Using the Local Printer Settings Utility....................................................................................................13
Additional printer setup.............................................................................14
Installing internal options........................................................................................................................14
Installing hardware options.....................................................................................................................17
Attaching cables......................................................................................................................................18
Setting up the printer software...............................................................................................................19
Networking..............................................................................................................................................20
Verifying printer setup............................................................................................................................24
Loading paper and specialty media............................................................26
Setting the paper size and type...............................................................................................................26
Configuring Universal paper settings......................................................................................................26
Using the standard bin and paper stop...................................................................................................27
Loading trays...........................................................................................................................................27
Loading the multipurpose feeder............................................................................................................32
Linking and unlinking trays......................................................................................................................35
Paper and specialty media guide................................................................38
Paper guidelines......................................................................................................................................38
Using specialty media..............................................................................................................................41
Storing paper...........................................................................................................................................43
Supported paper sizes, types, and weights.............................................................................................43
Printing......................................................................................................46
Printing a document................................................................................................................................46
Contents2 
						

							Printing from a mobile device.................................................................................................................47
Printing information pages......................................................................................................................48
Canceling a print job................................................................................................................................48
Understanding the printer menus..............................................................49
Menus list................................................................................................................................................49
Paper menu.............................................................................................................................................49
Reports menu..........................................................................................................................................58
Network/Ports menu...............................................................................................................................59
Security menu.........................................................................................................................................66
Settings menu..........................................................................................................................................68
Saving money and the environment...........................................................80
Saving paper and toner...........................................................................................................................80
Saving energy..........................................................................................................................................80
Recycling..................................................................................................................................................83
Securing the printer...................................................................................84
Using the security lock feature................................................................................................................84
Statement of Volatility............................................................................................................................84
Erasing volatile memory..........................................................................................................................85
Erasing non‑volatile memory..................................................................................................................85
Finding printer security information.......................................................................................................85
Maintaining the printer..............................................................................86
Cleaning the printer................................................................................................................................86
Checking the status of parts and supplies...............................................................................................86
Estimated number of remaining pages...................................................................................................87
Ordering supplies....................................................................................................................................87
Storing supplies.......................................................................................................................................87
Replacing supplies...................................................................................................................................88
Moving the printer..................................................................................................................................92
Managing the printer.................................................................................93
Managing printer messages....................................................................................................................93
Accessing Status Monitor Center............................................................................................................93
Accessing the remote control panel........................................................................................................93
Viewing reports.......................................................................................................................................94
Contents3 
						

							Configuring supply notifications from the Embedded Web Server.........................................................94
Copying printer settings to other printers...............................................................................................95
Restoring factory default settings...........................................................................................................95
Creating a printer control panel PIN.......................................................................................................96
Clearing jams..............................................................................................97
Avoiding jams..........................................................................................................................................97
Understanding jam messages and locations...........................................................................................98
Jam, front door [20y.xx]..........................................................................................................................99
Jam, rear door [20y.xx]..........................................................................................................................102
Jam, standard bin [20y.xx].....................................................................................................................103
Jam, pull tray 1. Push down blue flap. [23y.xx].....................................................................................104
Jam, tray [x] [24y.xx].............................................................................................................................106
Jam, MP feeder [250.xx]........................................................................................................................106
Troubleshooting.......................................................................................108
Understanding the printer messages....................................................................................................108
Solving printer problems.......................................................................................................................116
Solving print problems..........................................................................................................................122
Embedded Web Server does not open.................................................................................................144
Contacting technical support................................................................................................................145
Appendix..................................................................................................146
Index........................................................................................................148
Contents4 
						

							Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY:  The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturers instructions and local
regulations.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer before moving it.
If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the
right side of the tray toward the front of the tray until it clicks into place.
Use the handholds located on both sides of the printer to lift it.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturers authorized replacement.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Safety information5 
						

							CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS. Safety information6 
						

							Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer softwareSetup documentation—The setup documentation came
with the printer.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problemsUsers Guide and Quick Reference Guide—The guides may
be available on the Software and Documentation CD.
For more information, visit our Web site at
www.dell.com/support/manuals.
Instructions for:
Connecting the printer to an Ethernet network
Troubleshooting printer connection problemsNetworking Guide—Open the Software and
Documentation CD, and then navigate to:
Documentation > User’s Guide and other publications >
Networking Guide
Help  using  the  printer  software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
? to view context‑sensitive information.
Notes:
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and technical
support:
Documentation
Driver downloads
Product upgrades
Service call and repair information
Order status
Live chat support
E‑mail support
Voice supportDell support Web site—
www.dell.com/support/printers
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site.
Have the following information ready when you contact
support so that they may serve you faster:
Service tag
Express service Code
Note: The service tag and express service code appear
on labels located on your printer.
Learning about the printer7 
						

							What are you looking for?Find it here
Software and Drivers—Certified drivers for your printer and
installers for Dell printer software
Readme files—Last‑minute technical changes, or advanced
technical reference materials for experienced users or
techniciansSoftware and Documentation CD
Supplies and accessories for your printer
Replacement cartridgesDell printer supplies Web site–
www.dell.com/printers
You can purchase printer supplies online, by telephone,
or in select retail stores.
Safety information for preparing to operate your printer
Regulatory information
Warranty informationProduct Information Guide
Note: The Product Information Guide may not be
available in your country or region.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
hardware options, then leave enough room for them also. It is important to:
Set up the printer near a properly grounded and easily accessible electrical outlet.
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Clean, dry, and free of dust.
–Away from stray staples and paper clips.
–Away from the direct airflow of air conditioners, heaters, or ventilators.
–Free from direct sunlight and humidity extremes.
Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 16 to 32°C (60 to 90°F)
Storage temperature‑20 to 40°C (‑4 to 104°F)
Allow the following recommended amount of space around the printer for proper ventilation: Learning about the printer8 
						

							1
2
3
4
5
1
1Right side 300 mm (12 in.)
2Front 510 mm (20 in.)
3Left side 200 mm (8 in.)
4Rear 200 mm (8 in.)
5Top 300 mm (12 in.)
Printer configurations
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
You can configure your printer by adding one optional 550‑sheet tray. For instructions on installing the optional tray,
see 
“Installing optional trays” on page 17. Learning about the printer9 
						

							1Printer control panel
2Paper stop
3Standard bin
4Front door release button
5Controller board access door
6Standard 250‑sheet tray
7Optional 550‑sheet tray
Note: A lockable 550‑sheet tray is also available. For more information, contact the place where you purchased
the printer.
850‑sheet multipurpose feeder
9Front door
Learning about the printer10