Dell B 2360 Printer Manual

							6Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows
on the side rails inside the printer.
7Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails
inside the printer.
8Close the front door. Maintaining the printer91 
						

							Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer before moving it.
If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the
right side of the tray toward the front of the tray until it clicks into place.
Use the handholds located on both sides of the printer to lift it.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturers authorized replacement.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and its hardware options can be safely moved to another location by following these precautions:
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging. Maintaining the printer92 
						

							Managing the printer
Managing printer messages
Use the Status Messenger application to view error messages requiring your intervention on your printer. When there
is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information.
If you installed Status Messenger with your printer software, then the application launches automatically when the
software installation is completed. The installation is successful if you see the Status Messenger icon in the system tray.
Notes:
This feature is available only in Windows XP or later.
Make sure bidirectional communication support is in place so the printer and the computer can communicate.
Disabling Status Messenger
1From the system tray, right‑click the Status Messenger icon.
2Select Exit.
Enabling Status Messenger
1Use the Search command on the Start menu to locate Status Messenger.
2Open the application.
Accessing Status Monitor Center
Use this application to view the status of any USB‑ or network‑connected printer and to order supplies online.
Note: Make sure bidirectional communication support is in place so the printer and the computer can communicate.
1Use the Search command on the Start menu to locate Status Monitor Center.
2Open the application.
Accessing the remote control panel
The remote control panel on your computer screen lets you interact with the printer control panel, even when you are
not physically near the network printer. From your computer screen, you can view the printer status and do print-
related tasks you might normally do while standing at the network printer.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Managing the printer93 
						

							If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Press Enter to open the Web page of your printer.
3Click Applications.
Note: The remote control panel requires a Java plug‑in to launch.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, network, and supplies.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Reports, and then click the type of report you want to view.
Configuring supply notifications from the Embedded Web
Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
end‑of‑life by setting the selectable alerts.
Notes:
Selectable alerts can be set on the toner cartridge and imaging unit.
All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can
be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions.
The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some
supply conditions.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Supply Notifications.
3From the drop‑down menu for each supply, select one of the following notification options: Managing the printer94 
						

							NotificationDescription
Off The normal printer behavior for all supplies occurs.
E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of the
supply will appear on the menus page and status page.
Warning The printer displays the warning message and generates an e‑mail about the status of the
supply. The printer does not stop when the supply condition is reached.
Continuable Stop
1The printer stops processing jobs when the supply condition is reached, and the user needs
to press a button to continue printing.
Non Continuable Stop
1,2The printer stops when the supply condition is reached. The supply must be replaced to
continue printing.
1 The printer generates an e-mail about the status of the supply when supply notification is enabled.
2 The printer stops when some supplies become empty to prevent damage.
4Click Submit.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click the Copy Printer Settings.
3To change the language, select a language from the drop-down menu, and then click Click here to submit language.
4Click Printer Settings.
5Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6Click Copy Printer Settings.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings. For more information, see 
“Printing a menu settings page” on page 24.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All
Settings option. For more information, see 
“Erasing non‑volatile memory” on page 85.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in the RAM are deleted.
From the printer control panel, navigate to: Managing the printer95 
						

							 > Settings >  > General Settings >  > Factory Defaults >  > Restore Now > 
Creating a printer control panel PIN
The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict access to
the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Security > Panel PIN Protect.
3From the Create User PIN or Create Admin PIN sections, enter your PIN.
Note: Your can enter up to 16 digits for your PIN.
4Click Modify.
5From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN
Protected or Admin PIN Protected or Admin PIN and User PIN Protected.
Note: Using an Admin PIN, you can still access a menu assigned with a User PIN.
6Click Submit.
If you try to access a PIN‑protected menu from the printer control panel, the printer will require you to enter the PIN.
Note: After you enter the last digit of the PIN, make sure to press 
 on the printer control panel for more than
three seconds. Managing the printer96 
						

							Clearing jams
Carefully select paper and specialty media and load them properly to avoid most jams. If jams do occur, then follow
the steps outlined in this chapter.
Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold
the pages is needed for other printer tasks.
Avoiding jams
Load paper properly
Make sure paper lies flat in the tray.
Correct loading of paperIncorrect loading of paper
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.
Do not slide the paper into the tray. Load paper as shown in the illustration.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly
against the paper or envelopes.
Push the tray firmly into the printer after loading paper. Clearing jams97 
						

							Use recommended paper
Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper.
Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Understanding jam messages and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer
display. Open the doors, covers, and trays indicated on the display to remove the jam.
Notes:
When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the
standard bin after a jammed page has been cleared. Check your printed output stack for discarded pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting does not
guarantee that the page will print.
AreaPrinter control panel
messageWhat to do
1Standard bin Jam, standard bin [20y.xx] Remove the jammed paper.
2Rear door Jam, rear door [20y.xx] Open the rear door, and then remove the jammed paper.
Clearing jams98 
						

							AreaPrinter control panel
messageWhat to do
3Tray 1 Jam, pull tray 1. Push down
blue flap. [23y.xx]Pull tray 1 completely out, then push the front duplex flap
down, and then remove the jammed paper.
Note: You may need to open the rear door to clear some
23y.xx paper jams.
4Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and then remove the jammed
paper.
5Multipurpose feeder Jam, MP feeder. [250.xx] Remove all paper from the multipurpose feeder, and then
remove the jammed paper.
6Front door Jam, front door. [20y.xx] Open the front door, and then remove the toner cartridge,
imaging unit, and jammed paper.
Jam, front door [20y.xx]
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
1Press the button on the right side of the printer, and then open the front door.
Clearing jams99 
						

							2Pull the toner cartridge out using the handle.
3Lift the blue handle, and then pull out the imaging unit from the printer.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of
future print jobs.
4Place the imaging unit aside on a flat, smooth surface.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems. Clearing jams100