DELL 2155cn User Manual
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FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm Contents 19 24 Understanding Fonts . . . . . . . . . . . . . 581 Typefaces and Fonts . . . . . . . . . . . . . . . . . 581 Weight and Style . . . . . . . . . . . . . . . . 581 Pitch and Point Size . . . . . . . . . . . . . . . 582 Bitmapped and Scalable Fonts . . . . . . . . . . . . . . . . . . . 583 Resident Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585 Symbol Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586 Symbol Sets for PCL 5/PCL 6 . . . . . . . . . . 586 25 Understanding Printer Messages. . . . . 589 26 Printing With Web Services on Devices (WSD) 601 Adding Roles of Printer Services. . . . . . . . . . . 601 Printer Setup . . . . . . . . . . . . . . . . . . . . . 602 Installing a Printer Driver Using the Add Printer Wizard 602 27 Specifications. . . . . . . . . . . . . . . . . . . 605 Operating System Compatibility . . . . . . . . . . . 605 Power Supply . . . . . . . . . . . . . . . . . . . . . 605 Dimensions . . . . . . . . . . . . . . . . . . . . . . 605 Memory . . . . . . . . . . . . . . . . . . . . . . . 605 Page Description Language (PDL)/Emulation, Operating System, and Interface . . . . . . . . . . . . . . . . . . . . . . . 606
FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm 20Contents MIB Compatibility . . . . . . . . . . . . . . . 606 Environment . . . . . . . . . . . . . . . . . . . . . 606 Operation . . . . . . . . . . . . . . . . . . . . 606 Print Quality Guarantee . . . . . . . . . . . . . 606 Storage . . . . . . . . . . . . . . . . . . . . . 607 Altitude . . . . . . . . . . . . . . . . . . . . . 607 Cables . . . . . . . . . . . . . . . . . . . . . . . . 607 Copier Specifications . . . . . . . . . . . . . . . . . 608 Scanner Specifications . . . . . . . . . . . . . . . . 609 Facsimile Specifications . . . . . . . . . . . . . . . 609 Maintaining Your Printer 611 28 Maintaining Your Printer . . . . . . . . . . 613 Determining the Status of Supplies . . . . . . . . . . . . . . . . 613 Conserving Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 613 Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614 Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614 Storing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . 615 Replacing the Toner Cartridges . . . . . . . . . . . . . . . . . . . 615 Removing the Toner Cartridge . . . . . . . . . . 616 Installing a Toner Cartridge . . . . . . . . . . . 617 Replacing the Print Head Device (PHD) Unit . . . . . . . . 619 Removing the PHD Unit . . . . . . . . . . . . . 619 Installing a PHD Unit . . . . . . . . . . . . . . 622 Replacing the Retard Roller . . . . . . . . . . . . . . . . . . . . . . 627
FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm Contents 21 Removing the Retard Roller in the Standard 250-Sheet Tray 628 Installing a Retard Roller in the Standard 250-Sheet Tray 629 Cleaning Inside the Printer . . . . . . . . . . . . . . . . . . . . . . 631 Cleaning the Feed Roller . . . . . . . . . . . . 631 Cleaning the CTD Sensor . . . . . . . . . . . . 637 Cleaning the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 640 Cleaning the ADF Feed Roller . . . . . . . . . . . . . . . . . . . 642 Adjusting Color Registration . . . . . . . . . . . . . . . . . . . . . 643 Printing the Color Registration Chart . . . . . . 643 Determining Values . . . . . . . . . . . . . . . . . . . . . . . . 644 Entering Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646 29 Removing Options . . . . . . . . . . . . . . . 649 Removing the Optional Memory Module. . . . . . . 649 Removing the Optional 250-Sheet Feeder. . . . . . . . . . . 652 Removing the Optional Wireless Adapter . . . . . . . . . . . 654 30 Clearing Jams. . . . . . . . . . . . . . . . . . . 659 Avoiding Jams . . . . . . . . . . . . . . . . . . . . 659 Identifying the Location of Paper Jams . . . . . . . . . . . . . 660 Clearing Paper Jams From the ADF . . . . . . . . . . . . . . . 661 Clearing Paper Jams From the SSF . . . . . . . . . . . . . . . . 664 Clearing Paper Jams From the Standard 250-Sheet Tray 668
FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm 22Contents Clearing Paper Jams From the Fuser . . . . . . . . . . . . . . . 672 Clearing Paper Jams From the Duplexer . . . . . . . . . . . . 676 Clearing Paper Jams From the Optional 250-Sheet Feeder 677 Troubleshooting 683 31 Troubleshooting Guide . . . . . . . . . . . . 685 Basic Printer Problems . . . . . . . . . . . . . . . . 685 Display Problems . . . . . . . . . . . . . . . . . . . 685 Printing Problems . . . . . . . . . . . . . . . . . . . 686 Print Quality Problems . . . . . . . . . . . . . . . . 688 The output is too light . . . . . . . . . . . . . . 689 Toner smears or print comes off . . . . . . . . . 692 Random spots/Blurred images . . . . . . . . . . 693 The entire output is blank . . . . . . . . . . . . 694 Streaks appear on the output . . . . . . . . . . . 696 Part or the entire output is black . . . . . . . . . 697 Pitched color dots . . . . . . . . . . . . . . . . 698 Vertical blanks . . . . . . . . . . . . . . . . . . 699 Ghosting . . . . . . . . . . . . . . . . . . . . . 701 Light-induced fatigue . . . . . . . . . . . . . . 702 Fog . . . . . . . . . . . . . . . . . . . . . . . 703 Bead-Carry-Out (BCO) . . . . . . . . . . . . . 704 Jagged characters . . . . . . . . . . . . . . . . 705 Banding . . . . . . . . . . . . . . . . . . . . . 706 Auger mark . . . . . . . . . . . . . . . . . . . 706 Wrinkled/Stained paper . . . . . . . . . . . . . 707 Damage on the leading edge of paper . . . . . . 709 Jam/Alignment Problems . . . . . . . . . . . . . . . . . . . . . . . . 710
FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm Contents 23 The top and side margins are incorrect. . . . . . 710 Color registration is out of alignment . . . . . . 710 Images are skewed . . . . . . . . . . . . . . . . 712 Standard 250-Sheet Tray Misfeed Jam . . . . . . . . . . 712 SSF Misfeed Jam . . . . . . . . . . . . . . . . 714 Optional 250-Sheet Feeder Misfeed Jam . . . . . 716 Regi Jam (Exit Sensor On JAM) . . . . . . . . . 717 Exit Jam (Exit Sensor Off JAM) . . . . . . . . . 717 Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam . . . . . . . . . . . . . . . . . . . . . . . 718 SSF Multi-feed Jam . . . . . . . . . . . . . . . 718 Noise . . . . . . . . . . . . . . . . . . . . . . . . . 719 Copy Problem . . . . . . . . . . . . . . . . . . . . 720 Fax Problems . . . . . . . . . . . . . . . . . . . . . 720 Scanning Problems . . . . . . . . . . . . . . . . . . 723 Problems With Installed Optional Accessories . . . . 727 Scanner Driver/Printer Utility Problems . . . . . . . 728 Other Problems . . . . . . . . . . . . . . . . . . . . 730 Contacting Service . . . . . . . . . . . . . . . . . . 732 Appendix 737 B Appendix . . . . . . . . . . . . . . . . . . . . . . 739 Dell™ Technical Support Policy . . . . . . . . . . . 739 Online Services . . . . . . . . . . . . . . . . . 739 Warranty and Return Policy. . . . . . . . . . . . . . . . . . . . . . 740 Recycling Information . . . . . . . . . . . . . . 740
FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm 24Contents Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY 25 Before Beginning
26 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\sectionnote.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Notes, Notices, and Cautions27 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\sectionnote.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, Windows Server, Windows Vista, and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries; Wi -F i is a registered trademarks of the Wi-Fi Alliance; Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat. Inc. in the U.S. and other countries; SUSE is a registered trademark of Novell, Inc., in the United States and other countries. XML Paper Specification (XPS): This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369; DES: This product includes software developed by Eric Young ([email protected]); AES: Copyright (c) 2003, Dr Brian Gladman, Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms; TIFF (libtiff): Copyright (c) 1988-1997 Sam Leffler and Copyright (c) 1991-1997 Silicon Graphics, Inc.; ICC Profile (Little cms): Copyright (c) 1998-2004 Marti Maria. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. The printer software uses some of the codes defined by the Independent JPEG Group.
28Notes, Notices, and Cautions FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\sectionnote.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY As for RSA BSAFE RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer. ____________________ UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. September 2010 Rev. A01