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Dell 2130cn User Guide

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    							Symbol Sets   
    A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support 
    the requirements for different languages or specific applications, such as math symbols used for scientific text.  
    In PCL 5/PCL 6, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each  code point ). Some applications 
    require different characters at some code points. To support multiple applications and languages, your printer has 36 symbol sets for the resident PCL 5/PCL 6 
    fonts.  
       
    Symbol Sets for PCL 5/PCL 6  
    Not all font names support all of the symbol sets listed.   CourierPS Ob  
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    Roman 8 (Default)   ISO 8859 - 1 Latin 1   ISO 8859 - 2 Latin 2  
    ISO 8859 - 9 Latin 5   ISO 8859 - 10 Latin 6   PC - 8  
    PC - 8 DN   PC - 775 Baltic   PC - 850 Multilingual  
    PC - 852 Latin 2   PC - 1004 OS/2   PC Turkish  
    Windows 3.1 Latin 1   Windows 3.1 Latin 2   Windows 3.1 Latin 5  
    DeskTop   PS Text   MC Text  
    Microsoft Publishing   Math 8   PS Math  
    Pi Font   Legal   ISO 4 United Kingdom  
    ISO 6 ASCII   ISO 11 Swedish:names   ISO 15 Italian  
    ISO 17 Spanish   ISO 21 German   ISO 60 Norwegian v1  
    ISO 69 French   Windows 3.0 Latin 1   Windows Baltic    
    						
    							Back to Contents Page  
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    							Back to Contents Page    
     Understanding Printer Messages   
     
    The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic 
    provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.  
       
    1   Ready/Error indicator   5  
     (Menu)  button  
    2       buttons   6       buttons  
    3  
      (Set)  button   7   LCD Panel  
    4    (Cancel)  button        
       
    Message  
       
    (The first and second lines are 
    displayed together. The third and 
    forth lines blink every second.)      
    What this message means      
    What you can do  
    NNN - NNN  
    Restart Printer  
    Contact Support  
    IfMessageReturns   Error  NNN - NNN  relates to printer problems.   Turn off the printer, and then on. If this does not solve the problem, 
    contact Dell.  
    See  Contacting Dell .  
    NNN - NNN  
    Restart Printer  
    Reseat Fuser  
    Contact Support   The fuser is missing or not fully inserted into 
    the printer.  
    Error  NNN - NNN  relates to printer problems.   Confirm that the outer levers on both sides of the fuser unit are 
    securely locked. If this does not solve the problem, contact Dell.  
    See  Contacting Dell .  
    016 - 316  
    Restart Printer  
    Reseat Memory  
    Contact Support   The printer detected an unsupported 
    additional memory module in the memory 
    slot.   Remove the additional memory module. If this does not solve the 
    problem, contact Dell.  
    See  Contacting Dell .  
    016 - 318  
    Restart Printer  
    Reseat Memory  
    Contact Support   The additional memory module is not fully 
    inserted into the slot.   Remove the additional memory module from the slot, and then 
    reattach it firmly. If this does not solve the problem, contact Dell.  
    See  Contacting Dell .  
    016 - 340  
    Restart Printer  
    Contact Support  
    IfMessageReturns   A communication error occurred in the 
    network protocol adapter.   Turn the printer off and then on. If this does not solve the problem, 
    contact Dell.  
    See  Contacting Dell .  
    016 - 338  
    Restart Printer  
    Reseat Wireless  
    Contact Support   An error occurred in the wireless printer 
    adapter.   Turn the printer off and then on. Ensure the following:  
    The wireless printer adapter is securely inserted into the slot on the 
    controller card.  
    Unauthorized USB devices are not used.  
    If this does not solve the problem, contact Dell.  
    See  Contacting Dell .  
    016 - 365    
    						
    							Restart Printer  
    Reseat NPA  
    Contact Support   A communication card error occurred 
    between the network protocol adapter and 
    control card.   Turn off the printer to re - install the network protocol adapter, and 
    then turn the printer back on again. If this does not solve the 
    problem, contact Dell.  
    See  Contacting Dell .  
    NNN - NNN  
    Restart Printer  
    Reseat  XXX  
    Contact Support   XXX  is not fully inserted.  
    Error  NNN - NNN  relates to printer problems.   Confirm that the unit is securely inserted. If this does not solve the 
    problem, contact Dell.  
    See  Contacting Dell .  
    Paper Jam  
    NNN - NNN  
    Open Front Cover  
    Remove Paper   The printer detects a paper jam.   Clear the paper path.  
    See  Clearing Jams .  
    Paper Jam  
    072 - NNN  
    Open Front Cover & Duplexer  
    Remove Paper   The printer detects a paper jam at the 
    duplexer.   Open the cover of the duplexer and clear the paper path.  
    See  Clearing Jams .  
    Paper Jam  
    NNN - NNN  
    Open Tray  XXX  
    Remove Paper  
    Open & close Front Cover   The printer detects a paper jam at the tray 
    1 or tray 2.  
    XXX  indicates the number of the tray.   Pull out the specified tray and clear the paper path.  
    See  Clearing Jams .  
    Insert PrintCart  
    NNN - NNN  
    Insert  
    XXX  Cartridge   The specified toner cartridge is either 
    missing or not fully inserted into the printer.  
    XXX  is one of the following:  
    Black  
    Cyan  
    Yellow  
    Magenta  
    Error  NNN - NNN  relates to printer problems.   Reinsert the specified toner cartridge.  
    See  Replacing Toner Cartridges .  
    Insert PHD  
    091 - 972  
    Insert PHD   The PHD unit is either missing or not fully 
    inserted into the printer.   Reinsert the PHD unit.  
    See  Replacing the Print Head Device (PHD) Unit .  
    Replace Cart.  
    093 - NNN  
    Replace  
    XXX  Cartridge   The toner cartridge is low on toner.  
    XXX  is one of the following:  
    Black  
    Cyan  
    Yellow  
    Magenta   Remove the specified toner cartridge and install a new one.  
    If you do not replace the toner cartridge, print quality problems may 
    occur. Order a new toner cartridge at the website 
    ( www.dell.com/supplies  or  www.euro.dell.com/supplies ).   
    See  Replacing Toner Cartridges .  
    010 - 351  
    Restart Printer  
    Replace Fuser Now  
    Contact Support   The fuser reaches the end of its life.   Replace the fuser. If this does not solve the problem, contact Dell.  
    See the fuser replacement guide,  Replacing the Fuser .  
    See  Contacting Dell .  
    Replace PHD  
    091 - 935  
    Replace PHD  
    Now  
    Contact Support   The PHD unit reaches the end of its life.   Replace the PHD unit. If this does not solve the problem, contact Dell.  
    See  Replacing the Print Head Device (PHD) Unit  .  
    See  Contacting Dell .    
    						
    							094 - 911  
    Contact Support  
    094 - 911  
    IfMessageReturns   The DTB unit reaches the end of its life.   Turn the printer off and then on.  
    If this does not solve the problem, contact Dell.  
    See  Contacting Dell .  
    CRUM ID  
    093 - NNN  
    Reseat  XXX  Cartridge   An unsupported unit is installed.  
    XXX  indicates a unit that you replace.   Remove the unsupported unit and install a supported one.  
    See  Maintaining Your Printer .  
    PHD  
    091 - 912  
    Reseat PHD   The eight yellow ribbons are not correctly 
    removed from the PHD unit.   Ensure that the eight yellow ribbons are correctly removed from the 
    PHD unit.  
    If this does not solve the problem, replace the PHD unit.  
    See  Replacing the Print Head Device (PHD) Unit .  
    Shake Cartridge  
    093 - NNN  
    Remove and Shake  
    XXX  Cartridge   The density of the print cartridge is not 
    enough.  
    XXX  is one of the following:  
    Black  
    Cyan  
    Yellow  
    Magenta   Shake the specified toner cartridge five or six times to distribute the 
    toner evenly and reinsert it.  
    CTD Sensor Dirty  
    092 - 310  
    Clean CTD Sensor   The CTD sensor is dirty.   Clean the CTD sensor.  
    See  Cleaning the CTD Sensor Inside the Printer .  
    Close  XXX  Cover  
    077 - NNN  
    XXX  Cover  
    Is Open    Printer cover is open.  
    XXX  indicates printer cover.   Close the specified cover.  
    Check Paper Size  
    024 - NNN  
    Load  XXX  
    xxx  
    Load  XXX  
    yyy   Incorrect paper size is loaded in the 
    specified tray.   
    XXX  indicates the number of the tray or 
    single sheet feeder.  
    xxx  indicates a paper size.  
    yyy  indicates paper quality.   Load the specified paper in the specified trays.  
    See  Loading Print Media in the Standard 250 - Sheet Tray and 
    Optional 250 - Sheet Feeder  and  Loading the Single Sheet Feeder .  
    Out of Memory  
    016 - 700  
    Job too Large  
    Press      The printer memory is full and cannot 
    continue processing the current print job.   Press    (Set)  button to clear the message, cancel the current print 
    job, and conduct the next print job, if any.  
    Press  Cancel  button to cancel the print job.  
    Press  Menu  button to open  Stored Print  and delete the holding job.   
    To avoid this error in the future, do the following:   
    Delete unnecessary fonts, macros, and other data in printer memory.   
    Install additional printer memory.   
    See  Printing Held and Proof Print Jobs .  
    Disk Full  
    016 - 980  
    Job too Large  
    Press      RAM disk memory is full and cannot continue 
    processing the current print job.   Press    (Set)  button to clear the message, cancel the current print 
    job, and conduct the next print job, if any.  
    Press  Cancel  button to cancel the print job.  
    Press  Menu  button to open  Stored Print  and delete the current job.   
    To avoid this error in the future, do the following:   
    Reduce the number of print pages such as splitting the print data.  
    Increase free memory space by deleting unnecessary data in the RAM 
    disk.  
    See  Printing Held and Proof Print Jobs .    
    						
    							Back to Contents Page  
        PDL Request  
    016 - 720  
    Data Violation  
    Press      Error relating to PDL emulation problems 
    occurs.   Press    (Set)  button to clear the message, cancel the current print 
    job, and conduct the next print job, if any.  
    Press  Cancel  button to cancel the print job.  
    Invalid Job  
    016 - 799  
    Data Violation  
    Press      When the configuration of the printer on the 
    printer driver does not conform to the 
    printer you are using, this message 
    appears.   Press  Cancel  button to cancel the print job.  
    Press    (Set)  button to clear the message, cancel the current print 
    job, and conduct the next print job, if any.  
    Ensure that the printer configuration on the printer driver conforms to 
    the printer you are using.  
    Ready to Print  
    193 - 700  
    Non - DELL Toner  
    Installed   The printer is in the custom toner cartridge 
    mode.   Though some of the toner cartridges reach the end of their lives, you 
    can continue printing.  
    Over Heat  
    042 - 700  
    Cooling down  
    Please Wait...   Since it is abnormally hot inside the printer, 
    printing is paused.   Wait for a while with the printer on until the error disappears.    
    						
    							Back to Contents Page    
     Clearing Jams   
       Avoiding Jams   
       Identifying the Location of Paper Jams   
       Removing Print Jams From the Single Sheet Feeder   
       Removing Print Jams From the Standard 250 -  Sheet Tray   
       Removing Print Jams From the Fuser   
       Removing Print Jams From the Duplexer   
       Removing Print Jams From the Optional 250 -  Sheet Feeder   
     
    Careful selection of appropriate print media and proper loading allow you to avoid most jams. See  Print Media Guidelines  for more information.  
    Avoiding Jams   
    l   Use only recommended print media. See  Print Media Guidelines  for more information.  
     
    l   See  Loading Print Media in the Standard 250 - Sheet Tray and Optional 250 - Sheet Feeder  and  Loading the Single Sheet Feeder  to load print media 
    properly.  
     
    l   Do not overload the print media sources. Ensure that the stack print media height does not exceed the maximum height indicated by the load line 
    labels in the tray.  
     
    l   Do not load wrinkled, creased, damp, or curled print media.  
     
    l   Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at a time through the single sheet 
    feeder.  
     
    l   Do not use print media that you have cut or trimmed yourself.  
     
    l   Do not mix print media sizes, weights, or types in the same print media source.  
     
    l   Ensure that the recommended print side is face up when you insert the print media. Also, the recommended print side should be face down when using 
    the single sheet feeder.  
     
    l   Keep print media stored in an acceptable environment. For more information, see  Storing Print Media .  
     
    l   Do not remove the feeding tray during a print job.  
     
    l   Push the tray in firmly after loading.  
     
    l   Ensure that all cables that connect to the printer are correctly attached.  
     
    l   Overtightening the guides may cause jams.  
     
    l   Wipe the retard rollers in the tray or single sheet feeder with a cloth that is slightly dampened with water if jams caused by misfeeding paper occur 
    frequently.  
     
    Identifying the Location of Paper Jams   
    The following illustration shows where paper jams may occur along the print media path.  
       
          NOTE:  Before buying large quantities of any print media, it is recommended that you try a sample first.
      CAUTION:  Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. 
    1   Duplexer (option)  
    2   Fuser  
    3   Single Sheet Feeder    
    						
    							Removing Print Jams From the Single Sheet Feeder   
       
    1. Pull the jammed paper out of the single sheet feeder. If no jammed paper can be found or it is hard to remove the paper, go to the next step to remove 
    the jammed paper from the inside of the printer.   
     
       
       
    2. Remove the standard 250 - sheet tray from the printer, and then pull out the jammed paper remaining inside the printer. If no jammed paper can be 
    found or it is hard to remove the paper, go to the next step to remove the jammed paper from the inside of the printer.   
     
       
       
       
    3. Open the front cover by pushing the side button.   
     
       
       
    4. Open the belt unit until it stops and remove the jammed paper. Then, confirm that there are no scraps of paper remaining inside the printer.   
     
       4   Optional 250 - Sheet Feeder  
    5   Standard 250 - Sheet Tray  
    6   Front Cover  
      NOTE:  To resolve the error displayed on the operator panel, you must clear all print media from the print media path.  
    						
    							   
       
    5. Close the belt unit by pushing it up.   
     
       
       
    6. Close the front cover.   
     
       
       
    7. Insert the tray back into the printer, and push until it stops.   
     
       
       
    Removing Print Jams From the Standard 250 -  Sheet Tray   
       
    1. Pull the tray out of the printer carefully. Hold the tray with both hands, and remove it from the printer.   
     
       
       
    2. Remove all the jammed and/or creased paper from the tray.   
       CAUTION:  Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
      NOTE:  To resolve the error displayed on the operator panel, you must clear all print media from the print media path.  
    						
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