Dell 1350cnw User Guide
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Understanding Your Printer Software237 17 Understanding Your Printer Software Use the Drivers and Utilities CD that shipped with your printer to install a combination of software programs, de pending on your operating system. Windows® Printer Status Window The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a pape r jam occurs or toner is running low. By default, the Printer Status window launches only when an error occurs. When an error occurs, the er ror message appears on the Printer Status window. You can set the Printer Status window to always launch when printing in Printing Status Window Properties . You can also check the toner level of your printer. Status Monitor Console Use the Status Monitor Console to manage multiple instances of the Status Window for a particular printer. Select a printer from the list view (or Printer Selection) by clicking its name to open a Status Window for a particular printer. Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web. 1 Click Start All Programs Dell Printers Additional Color Laser Software Dell Supplies Management System. The Dell Supplies Management System window appears. 2Select your printer from the Select Printer Model list.
238Understanding Your Printer Software 3If you are ordering from the web: aSelect a web address from the Select Reorder URL list. bClick Visit Dell printer supplies ordering web site. Dell 1350cnw Color Printer - Dell Supplies Management System window appears. cEnter the Service Tag, and then click OK. If you order by phone, call the number that appears in the Order by Phone section. Software Update The firmware and/or driver updates can be downloaded from the Dell Support website located at support.dell.com. Quick Launch Utility Using the Quick Launch Utility window, you can open Status Window, To o l Box , Updater and Troubleshooting . To use the Quick Launch Utility , select to install the Quick Launch Utility when you install the Dell software. For information about installing the so ftware, see Setting Up for Shared Printing on page 91. To open the Quick Launch Utility window: 1 Click Start All Programs Dell Printers Additional Color Laser Software Quick Launch Utility. The Quick Launch Utility dialog box opens.
Understanding Your Printer Software239 2The Quick Launch Utility window provides four buttons; Status Window , Tool Box, Updater, and Troubleshooting. To exit, click the X button at the top-right of the window. For details, click the Help button of each application. User Setup Disk Creating Tool The User Setup Disk Creating Tool program located in the MakeDisk folder of the Utilities folder on the Drivers and Utilities CD and the printer drivers located on the Drivers and Utilities CD are used to create driver installation packages that contain custom driver se ttings. A driver installation package can contain a group of saved printer driv er settings and other data for things such as: • Print orientation and Multiple Up (document settings) •Watermarks If you want to install the printer driv er with the same settings to multiple computers running on the same operating system, create a setup disk in a floppy disk or in a server on the network. Using the setup disk that you have created will reduce the amount of work required when installing the printer driver. • Install the Dell™ 1350cnw Color Printer driver in the computer on which the setup disk is to be created. • The setup disk can only be used on the operating system on which the disk was created or computers running the same operating system. Create a separate setup disk for each of the operating systems. Status Window Click to open the Printing Status window. See Printer Status Window on page 237. Tool Box Click to open the Tool Box. See Understanding the Tool Box Menus on page 197. Updater Click to update the Dell software and printer firmware. Troubleshooting Click to open the Troubleshooting Guide, which allows you to resolve issues by yourself.
240Understanding Your Printer Software Macintosh® Status Monitor Widget Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of info rmation between the Macintosh and the printer. To open the Status Monitor Widget : Click the Dashboard icon in the dock to launch Dashboard. NOTE: If the Select a printer. message is displayed, select your printer in Preferences . For more information on Preference, see Preferences on page 242. Status Monitor window appears. 1 Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Widget automatically obtains the printer information at the updated inte rval that can be specified in Preferences. Also, the printer status is refreshed when Dashboard is launched or Preferences is closed. 1 2 3 4
Understanding Your Printer Software241 NOTE: If you receive no response from the printer or the printer is processing a job using a USB connection, the message Cannot get printer information is displayed. 2Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly. NOTE: If the utility does not receive a response from the printer, the Unknown toner image is displayed. Less than 29% Less than 9% Unknown
242Understanding Your Printer Software • Printer error imageDisplays an indication image when an error occurs. An error has occurred and the printer requires your attention to correct a problem. An error has occurred and the printer cannot be used. An unknown error has occurred and the printer cannot be used. 3Info (i) button Click this button to open Preferences. NOTE: The Info (i) button appears on the lower-right corner of the window when the cursor is over the Status Monitor window. Printer Displays a list of available printer names in the drop-down list. The first printer displayed in this list is set as default. Status Update Interval You can update the interval of the printer status. By default, it is set to obtain the printer information every 10 seconds. The range varies between 0 and 600.
Understanding Your Printer Software243 4Order Supplies button Click this button to display the Order window. This window provides you with the information for ordering printer supplies by telephone or from the web site. NOTE: The Order window automatically appears when low toner is detected. SNMP Community Name You can change the SNMP (Simple Network Management Protocol) community name if using default community name (public). Up to 31 characters can be entered. Service Tag button Click Get Tag button to obtain the service tag. done button Click this button to return to the Printer Status window. Order Online Select a web address from the drop-down list and click Visit Dell printer supplies ordering web site . hyperlink to access the web site for ordering Dell printer supplies. Order by Phone Displays a list of available phone numbers that you can call to order Dell printer supplies.
Understanding Printer Messages245 18 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printe r problems you must resolve. This chapter describes messag es, their meanings, and how to clear them. NOTICE: When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured. 1 Ready/Error indicator *2 LCD Panel 3 buttons 4 button 5 (Cancel) button 6 (Menu) button 7 buttons * Lights up green when the printer is ready or sleeping and blinks when data is being received. Lights up orange when an error occurs and blinks when an unrecoverable print error occurs. 1 6 7 5 3 4 2
246Understanding Printer Messages Error-Code What you can do 001-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See Contacting Dell on page 312. 003-340 003-356 006-370 007-340 007-371 009-654 010-354 010-377 016-302 016-313 016-315 016-317 016-324 016-338 016-340 016-344 016-345 016-346 016-347 016-370 016-383 Press the button. Contact Dell if this message appears repeatedly. See Contacting Dell on page 312. 016-384 016-385 016-386 016-387 016-391