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Comdial Unisyn System Manual

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    							IlkfIt%-112Instuuation
    UNlS009
    iRTS Out
    Typical DB 9 ConnectionRS-232C Non-null Cable
    UNISOIO,,/Typical Personal Computer
    TX232 Serial
    SMDR Printer
    Figure 2.11 Typical Data Device Connection
    2-23 
    						
    							InstuuationIiVlI66-1122.7.7 Music Interface
    If music is to be part of the system, connect a music source to the common equipment music interface jack (phono
    jack) provided for this purpose. The impedance of this input is approximately 600 ohms. Level adjustment of the
    music source may be necessary. The system will not support background music at stations with bridged proprietary
    and auxiliary devices connected. See Section 3.5.6 for more information.MusicInterface
    Music Source
    (for music on hold
    and background music)
    Figure 2.11 Music Interface
    2-24 
    						
    							IMI66-112IilStUUlltiOn
    2.6 Checking The System2.8. I Checking The Installation and Wiring
    ::
    Verify that the common equipment is mounted properly and that all wiring is correct.Check all of the following
    wiring carefully: the chassis ground wiring, the line port wiring, the station port wiring, the AC wiring, and any
    accessory wiring.
    Once the basic system is verified as operational, perform the class of service programming as described in Chapter 3.2.8.2 Checking the Wiring Resistance To Ground
    With the system unpowered, check the DC resistance from each individual wire terminal to earth ground. When
    Ohm-meter measurements show low 
    DC resistance (under 1 Megaohm) disconnect the wire and correct the problem.2.8.3 Powering-Up The System
    And Doing A General Check
    Connect the AC power. Check the green light emitting diode (LED) system status indicator. Be sure that it is on
    steady.If 
    it is off or flashing, refer to Section 2.9, Isolating System Failures.2.8.4 Checking The DC Voltages of The Station Ports
    Check the common equipment and telephone installation for proper operation by performing the following voltage
    measurement.
    Make the following voltage measurements at the station connector blocks under the following conditions:.
    Bridging clips installed.
    AC power connected to the common equipment.
    All telephones on-hook
    Measure the voltage across each voice pair and across each data pair (See Tables 2.2 and 2.3).The measured voltage
    must be as follows:
    Unit Under Test66M-xx Block
    Meter Lead PolarityMeasured Voltage
    Connection
    Typical StationVoice 1 
    (Grn)(+)+ 24 VDC +K I OVDC
    (Repeat for eachVoice 2 (Red)
    s
    station)
    Data 1 (Yel)
    (+)
    Data 2 (Blk)w+ 24 VDC to + 42 VDCVariant readings can indicate a possible wiring, station, or common equipment problem.
    #+ -24 VDC on Universal ports (TXISTporfs) 0 VDC on Proprietary-only ports.
    .
    2-25 
    						
    							InstullutionIMIG-1122.8.5 Checking Battery
    And Batterv Charuer DC Voltaaes
    Correct voltage of battery charger circuit without the batteries connected is as follows: between + 13.6V DC
    and 
    +13.8V DC for the positive battery and between -13.6V DC and -13.8V DC for the negative battery
    (contact Comdial if the voltage is higher or lower),
    Nominal voltage of each of the batteries is 12V DC,
    Each fully charged and disconnected battery should not exceed a voltage of 
    13.1V DC. A completely
    discharged battery may check as low as 
    1OV DC,
    When the battery backup is installed and the system is powered, check the following:
    Each fully charged battery connected to the system should have a voltage of less than or equal to 
    13.8V DC (if
    the value is greater than 
    13.8V DC, contact Comdial).
    NOTE: The typical battery service check is every three months.
    ,2.8.6 Checking The Default Conditions
    The system operating features are set to default conditions at initial power-up. ‘These conditions provide a b&c
    operating system with a known set of parameters, and the system should be initially checked out with the default
    conditions in place. At any time while the system is operating, default conditions can be reset from station
    port 10 or 12. For more information, see Chapter 3, section 3.4.
    2-26 
    						
    							I&U66412
    2.9 Isolating System Failures2.9. I Checking The System Status Indicator
    “, . ..-. . :
    A green LED located on the common equipment cabinet near the music port is the system status indicator. men the
    system has power, this indicator 
    SOYS lit.If the indicator flashes after power-up, it is indicating a processor failure.
    Unplug and reconnect the AC power to the power supply and observe the LED indication.If it still shows a flashing
    indication, equipment replacement may be necessary.
    2.9.2 Doing A Station Self Test
    You can self test the multiline stations for proper operation using the following instructions:
    1.Disconnect line cord at station base.
    2.Press and hold the 1 button and reconnect line cord to station connector. Station will automatically perform self
    test routine.
    NOTE: Active calls to the adjacent port may be dropped when you do a self test.
    3.Release the 1 button as soon as test begins. Sequence of test is as follows:l
    LED Indicators will light in sequencel
    LED Indicators will then turn offl
    Ringer will sound
    4.Replace any station that does not pass the self test.2.9.3 Checking Failure Indications
    If erratic light indications or ring signals occur at a paired station, an open data pair at either station may be the
    cause.A station with an erratic data line connection may work properly on a short loop but fail on a long loop.
    Stations are paired for overload current protection (2.6.2). If a fault occurs that causes more than 
    300 milliarnps of
    current to-be drawn, the overload paired stations are disabled by circuit action. Disconnect the disabled stations and
    reconnect them one at a time to isolate the faulty one.
    ‘;.:.
    2-27 
    						
    							FCC InformationIMI661122.10 FCC Rules And Regulations
    This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC
    registration label on the common equipment contains the FCC registration number, the ringer equivalence number,
    the model number, and the serial number or production date of the system.
    2. IO. INotification To Telephone CompanybpI
    Unless a telephone-operating company provides and installs the system, the telephone operating company which
    provides the lines must be notified before a connection is made to them. The lines (telephone numbers) involved,
    the FCC registration number, and the ringer equivalence number must be provided to the telephone company.The
    FCC registration number and the ringer equivalence number of this equipment are provided on the label attached to
    the common equipment. The user/installer is required to notify the telephone company when final disconnection of
    this equipment from the telephone company line occurs.e
    2.10-Z Compatibility With Telephone Network
    When necessary, the telephone operating company provides information on the maximum number of telephones or
    ringers that can be connected to one line, as well as any other applicable technical information. The telephone
    operating company can temporarily discontinue service and make changes which could affect the operation of this
    equipment. They must, however, provide adequate notice, in writing, of any future equipment changes that would
    make the system incompatible.2.10.3 Installation Requirements
    Connection of the electronic key system to the telephone lines must be through a universal service order code
    (USOC) outlet jack supplied by the telephone operating company. If the installation site does not have the proper
    outlet, ask the telephone company business office to install one.The correct outlet jack for this system is either a
    type 
    RJ21X or type RJ14C.
    2.10.4Party Lines And Coin Lines
    Local telephone company regulations may not permit connections to party lines and coin lines by anyone except the
    telephone operating company.
    2.10.5 Troubleshooting
    If a service problem occurs, first try to determine if the trouble is in the on-site system or in the telephone company
    equipment. Disconnect all equipment not owned by the telephone company.
    If this corrects the problem, the faulty equipment must not be reconnected to the telephone line until the problem has
    been corrected. Any trouble that causes improper operation of the telephone network may require the telephone
    company to discontinue service to the trouble site after they notify the user of the reason.
    2-28 
    						
    							ZMZ66-112FCC Information
    2.10.6 Repair Authorization
    FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer, their
    author&l agent, or others who might be authorized by the FCC. However, routine repairs can be made according
    to the maintenance instructions in this publication, provided that all FCC restrictions are obeyed.
    2. IO. 7Radio Frequency Interference
    :
    4
    The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used
    properly, may cause interference to radio and television reception.This equipment has been tested and found to
    comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These limits
    are designed to provide reasonable protection against such interference when operated in a commercial environment.
    Operation of this equipment in a residential area may cause interference to radio and television reception; in which
    case the user is encouraged to take whatever measures may be required to correct the interference.If this equipment
    does cause interference to radio or television reception, which can be determined by turning the equipment off and
    on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the
    television or radio’s receiving antenna, and/or relocate the common equipment, the individual telephone stations, and
    the radio or TV with respect to each other. If necessary, the user should consult the manufacturer or an experienced
    radio/television technician for additional suggestions.The user may find the following booklet prepared by the
    Federal Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems.”
    This booklet is available from the Government Printing Office, Washington 
    DC. 20402. Stock No.
    004-000-00345-4.
    This digital apparatus does not exceed the (Class A) limits for radio noise emissions from digital apparatus set out in
    the Radio Interference Regulations of the Canadian Department of Communications.
    Le pre’sent appareil n’emet pas de bruits radioe’lectriques de’passant les limites 
    applicables aux appareils (de la
    class A) 
    prescrites dans le Reglement sur le brouillage radioe’lectrique e’dicte’ par le ministe’re des
    Communications du CanadaChanges or modifications to this unit not expressly approved by the party
    responsible for compliance could void the user’s authority to operate the equipment.
    2.10.8 Ringer Equivalence Number,
    Load Number
    The REN of each line is 0.4B. The FCC requires the installer to determine the total REN for each line, and record it
    at the equipment. The Load number is 4.0
    2-29 
    						
    							IMI66-112Programming Contents
    Ll
    3
    Programming Unisyn3.1
    UsingThis Chapter 3- 1
    3.2
    Understanding How To Program3.3
    Understanding System Programming3.3.1 Using A Telephone To Program
    3-33.3.2 Master Clearing The System
    3-33.3.3 Finding The Programming Buttons
    3-33.4
    Master Clearing And System Defaults3.4.1 Master Clearing 3-4
    3.4.2 Defaulting The System 3-4
    3.4.3 Defaulting The Lines 3-4
    3.4.4 Defaulting The Stations
    3-53.4.5 Defaulting Button Assignments
    3-53.4.6 Defaulting Toll Restriction Tables
    3-5
    3.5ProgrammingThe System 3-6
    3.5.13.5.2
    3.5.33.5.4
    3.5.53.5.6
    3.5.7
    3.5.83.5.9
    3.5.10
    3.5.11
    3.5.12
    3.5.13
    3.5.143.5.15Attendant 
    / Line Access
    Data Baud Rate
    3-7DTMF Dialing Feedback
    Exclusive Hold
    3-8Make 
    / Break Ratio3-8Music On Hold
    3-8System Clock
    3-9System Speed Dial
    3-93-6
    3-73-l
    3-3
    3-4Tone or Voice Signaling
    3-10Timing Feature-DTMF Extended Tones
    3-10Timing Feature-PA Port
    3-11Timing Feature-Pause Time
    3-11Timing Feature-Recall Flash3-12 
    aTiming Feature-Timed Hold Recall
    3-12Timing Feature-Unanswered Call Transfer Recall
    3-i 
    						
    							Programming ContentsIMI6&112
    3.6ProgrammingThe Lines 3-143.6.1 Introduction 3-14
    3.6.2 Abandoned Hold Release 3-15
    3.6.3 Automatic Privacy 3-15
    3.6.4 Automatic Privacy Release 3-15
    3.6.5 Line Groups 3-16
    3.6.6 Line Port Functions-Line Disable 
    3- 17
    3.6.7Line Port Functions-Auxiliary Lines
    3.6.8Line Port Functions-Central Office Lines
    3.6.9 Pulse 
    / Tone Switchable-Pulse 3-18
    ‘3.6.10 Pulse 
    / Tone Switchable-Tone 3-18
    3-17
    3-17
    3.7ProgrammingThe Stations 3-19
    3.7.1
    3.7.2
    3.7.3
    3.7.4
    3.7.5
    3.7.6
    3.7.7
    3.7.8
    3.7.9
    3.7.10
    3.7.11
    3.7.12
    3.7.13
    3.7.14
    3.7.15
    3.7.16
    3.7.17
    3.7.18
    3.7.19
    3.7.20
    3.7.21
    3.7.22
    3.7.23
    3.7.24
    3.7.25
    3.7.26
    3.7.27
    3.7.28
    3.7.29
    3.7.30Introduction3-19Access Denied (Line Access Denied)
    All Call and Zone Paging
    3-20All Call and Zone Paging Button
    3-20Automatic Hold
    3-21Automatic Hold for Intercom
    3-21Automatic Privacy
    3-22Automatic Privacy Release
    3-22Call Forwarding On Busy 
    / Ring No Answer
    Intercom Hunt Group
    3-233-19
    3-23Call Origination Denied (Line Origination Denied)
    3-24Data Security Port
    3-24Dedicated 
    ITCM for Attendant3-25Direct 
    / Delayed Ringing3-25External Paging Interface
    3-25Flexible Ringing Assignment-Direct 
    / Delayed Ring3-26Flexible Ringing Assignment-Line 
    / Station Assignments3-26Flexible Ringing Assignment-Night Ringing Mode
    3-27Flexible Ringing Assignment-PA Port
    3-27Flexible Station Numbering
    3-28Headset Interface
    3-28IST Distinctive Ringing 3-28
    Idle Line Preference
    3-29Languages
    3-29Personal Ringing Tones
    3-30Port Definition
    3-30Prime Line 
    / Prime Group And Prime Intercom3-31Message Wait Originate 3-3 1
    Ringing Line Preference
    3-32Voice Announce Blocking3-32 ,.
    3-ii 
    						
    							. ..,‘.
    In!fI66-1123.8 Button Mapping
    3-33
    3.8.1Automatic Call-back Button
    3.8.2Blank Buttons3-34
    3.8.3Call Forward Button
    3-34
    3.8.4Do Not Disturb Button
    3-35
    3.8.5DSS 
    / BLF Button3-35
    3.8.6Line Button
    3-36
    3.8.7Line Group Button
    3-36
    3.8.8Line Group Queue Button
    3.8.9Dual Intercom Button3-37
    ‘3.8.10Privacy Release Button 3-37
    3.8.11Save Button3-37
    3.8.12Shift Button
    3-38
    3.8.13Voice Announce Block Button
    3.8.14Zone Page / All-Call Button
    Programming Contents
    3-33
    3-36
    3-38
    3-38
    3.9Voice Mail Interface 3-39
    3.9.1 Voice Mail Port 3-39
    3.9.2 Voice Mail Port 
    / Direct Ringing For Attendant3-403.9.3 Voice Mail Port 
    / Delayed Ringing For Attendant3-403.9.4 Voice Mail Port 
    / Night Ringing For Attendant3-41
    3.9.5Voice Mail Port-Assign Voice Mail Ports To Hunt Groups 3-41
    3.9.6 Automatic Transfer of Voice Mail 3-42
    3.9.7 Voice Mail ID Line 3-42
    3.9.8 Voice Mail Transfer on Busy 3-43
    3.10Toll Restriction 3-44
    3.10.1 Assign Entries To Toll Tables 3-45
    3.10.2 Assign Toll Tables To Lines 3-45
    3.10.3 Assign Toll Tables To Stations 3-46
    3.10.4Assign Toll Tables To Stations For Night Ringing3-46
    3.10.5Assign Toll Tables To Stations For Speed Dials
    3-473.10.6 Toll Restriction Override 3-47
    3.11ProgrammingReference Chart 3-48
    3.12Feature Code Numbering Plan 3-49
    3-iii 
    						
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