Comdial Unisyn System Manual
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IlkfIt%-112Instuuation UNlS009 iRTS Out Typical DB 9 ConnectionRS-232C Non-null Cable UNISOIO,,/Typical Personal Computer TX232 Serial SMDR Printer Figure 2.11 Typical Data Device Connection 2-23
InstuuationIiVlI66-1122.7.7 Music Interface If music is to be part of the system, connect a music source to the common equipment music interface jack (phono jack) provided for this purpose. The impedance of this input is approximately 600 ohms. Level adjustment of the music source may be necessary. The system will not support background music at stations with bridged proprietary and auxiliary devices connected. See Section 3.5.6 for more information.MusicInterface Music Source (for music on hold and background music) Figure 2.11 Music Interface 2-24
IMI66-112IilStUUlltiOn 2.6 Checking The System2.8. I Checking The Installation and Wiring :: Verify that the common equipment is mounted properly and that all wiring is correct.Check all of the following wiring carefully: the chassis ground wiring, the line port wiring, the station port wiring, the AC wiring, and any accessory wiring. Once the basic system is verified as operational, perform the class of service programming as described in Chapter 3.2.8.2 Checking the Wiring Resistance To Ground With the system unpowered, check the DC resistance from each individual wire terminal to earth ground. When Ohm-meter measurements show low DC resistance (under 1 Megaohm) disconnect the wire and correct the problem.2.8.3 Powering-Up The System And Doing A General Check Connect the AC power. Check the green light emitting diode (LED) system status indicator. Be sure that it is on steady.If it is off or flashing, refer to Section 2.9, Isolating System Failures.2.8.4 Checking The DC Voltages of The Station Ports Check the common equipment and telephone installation for proper operation by performing the following voltage measurement. Make the following voltage measurements at the station connector blocks under the following conditions:. Bridging clips installed. AC power connected to the common equipment. All telephones on-hook Measure the voltage across each voice pair and across each data pair (See Tables 2.2 and 2.3).The measured voltage must be as follows: Unit Under Test66M-xx Block Meter Lead PolarityMeasured Voltage Connection Typical StationVoice 1 (Grn)(+)+ 24 VDC +K I OVDC (Repeat for eachVoice 2 (Red) s station) Data 1 (Yel) (+) Data 2 (Blk)w+ 24 VDC to + 42 VDCVariant readings can indicate a possible wiring, station, or common equipment problem. #+ -24 VDC on Universal ports (TXISTporfs) 0 VDC on Proprietary-only ports. . 2-25
InstullutionIMIG-1122.8.5 Checking Battery And Batterv Charuer DC Voltaaes Correct voltage of battery charger circuit without the batteries connected is as follows: between + 13.6V DC and +13.8V DC for the positive battery and between -13.6V DC and -13.8V DC for the negative battery (contact Comdial if the voltage is higher or lower), Nominal voltage of each of the batteries is 12V DC, Each fully charged and disconnected battery should not exceed a voltage of 13.1V DC. A completely discharged battery may check as low as 1OV DC, When the battery backup is installed and the system is powered, check the following: Each fully charged battery connected to the system should have a voltage of less than or equal to 13.8V DC (if the value is greater than 13.8V DC, contact Comdial). NOTE: The typical battery service check is every three months. ,2.8.6 Checking The Default Conditions The system operating features are set to default conditions at initial power-up. ‘These conditions provide a b&c operating system with a known set of parameters, and the system should be initially checked out with the default conditions in place. At any time while the system is operating, default conditions can be reset from station port 10 or 12. For more information, see Chapter 3, section 3.4. 2-26
I&U66412 2.9 Isolating System Failures2.9. I Checking The System Status Indicator “, . ..-. . : A green LED located on the common equipment cabinet near the music port is the system status indicator. men the system has power, this indicator SOYS lit.If the indicator flashes after power-up, it is indicating a processor failure. Unplug and reconnect the AC power to the power supply and observe the LED indication.If it still shows a flashing indication, equipment replacement may be necessary. 2.9.2 Doing A Station Self Test You can self test the multiline stations for proper operation using the following instructions: 1.Disconnect line cord at station base. 2.Press and hold the 1 button and reconnect line cord to station connector. Station will automatically perform self test routine. NOTE: Active calls to the adjacent port may be dropped when you do a self test. 3.Release the 1 button as soon as test begins. Sequence of test is as follows:l LED Indicators will light in sequencel LED Indicators will then turn offl Ringer will sound 4.Replace any station that does not pass the self test.2.9.3 Checking Failure Indications If erratic light indications or ring signals occur at a paired station, an open data pair at either station may be the cause.A station with an erratic data line connection may work properly on a short loop but fail on a long loop. Stations are paired for overload current protection (2.6.2). If a fault occurs that causes more than 300 milliarnps of current to-be drawn, the overload paired stations are disabled by circuit action. Disconnect the disabled stations and reconnect them one at a time to isolate the faulty one. ‘;.:. 2-27
FCC InformationIMI661122.10 FCC Rules And Regulations This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC registration label on the common equipment contains the FCC registration number, the ringer equivalence number, the model number, and the serial number or production date of the system. 2. IO. INotification To Telephone CompanybpI Unless a telephone-operating company provides and installs the system, the telephone operating company which provides the lines must be notified before a connection is made to them. The lines (telephone numbers) involved, the FCC registration number, and the ringer equivalence number must be provided to the telephone company.The FCC registration number and the ringer equivalence number of this equipment are provided on the label attached to the common equipment. The user/installer is required to notify the telephone company when final disconnection of this equipment from the telephone company line occurs.e 2.10-Z Compatibility With Telephone Network When necessary, the telephone operating company provides information on the maximum number of telephones or ringers that can be connected to one line, as well as any other applicable technical information. The telephone operating company can temporarily discontinue service and make changes which could affect the operation of this equipment. They must, however, provide adequate notice, in writing, of any future equipment changes that would make the system incompatible.2.10.3 Installation Requirements Connection of the electronic key system to the telephone lines must be through a universal service order code (USOC) outlet jack supplied by the telephone operating company. If the installation site does not have the proper outlet, ask the telephone company business office to install one.The correct outlet jack for this system is either a type RJ21X or type RJ14C. 2.10.4Party Lines And Coin Lines Local telephone company regulations may not permit connections to party lines and coin lines by anyone except the telephone operating company. 2.10.5 Troubleshooting If a service problem occurs, first try to determine if the trouble is in the on-site system or in the telephone company equipment. Disconnect all equipment not owned by the telephone company. If this corrects the problem, the faulty equipment must not be reconnected to the telephone line until the problem has been corrected. Any trouble that causes improper operation of the telephone network may require the telephone company to discontinue service to the trouble site after they notify the user of the reason. 2-28
ZMZ66-112FCC Information 2.10.6 Repair Authorization FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer, their author&l agent, or others who might be authorized by the FCC. However, routine repairs can be made according to the maintenance instructions in this publication, provided that all FCC restrictions are obeyed. 2. IO. 7Radio Frequency Interference : 4 The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception.This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference to radio and television reception; in which case the user is encouraged to take whatever measures may be required to correct the interference.If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the television or radio’s receiving antenna, and/or relocate the common equipment, the individual telephone stations, and the radio or TV with respect to each other. If necessary, the user should consult the manufacturer or an experienced radio/television technician for additional suggestions.The user may find the following booklet prepared by the Federal Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the Government Printing Office, Washington DC. 20402. Stock No. 004-000-00345-4. This digital apparatus does not exceed the (Class A) limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le pre’sent appareil n’emet pas de bruits radioe’lectriques de’passant les limites applicables aux appareils (de la class A) prescrites dans le Reglement sur le brouillage radioe’lectrique e’dicte’ par le ministe’re des Communications du CanadaChanges or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2.10.8 Ringer Equivalence Number, Load Number The REN of each line is 0.4B. The FCC requires the installer to determine the total REN for each line, and record it at the equipment. The Load number is 4.0 2-29
IMI66-112Programming Contents Ll 3 Programming Unisyn3.1 UsingThis Chapter 3- 1 3.2 Understanding How To Program3.3 Understanding System Programming3.3.1 Using A Telephone To Program 3-33.3.2 Master Clearing The System 3-33.3.3 Finding The Programming Buttons 3-33.4 Master Clearing And System Defaults3.4.1 Master Clearing 3-4 3.4.2 Defaulting The System 3-4 3.4.3 Defaulting The Lines 3-4 3.4.4 Defaulting The Stations 3-53.4.5 Defaulting Button Assignments 3-53.4.6 Defaulting Toll Restriction Tables 3-5 3.5ProgrammingThe System 3-6 3.5.13.5.2 3.5.33.5.4 3.5.53.5.6 3.5.7 3.5.83.5.9 3.5.10 3.5.11 3.5.12 3.5.13 3.5.143.5.15Attendant / Line Access Data Baud Rate 3-7DTMF Dialing Feedback Exclusive Hold 3-8Make / Break Ratio3-8Music On Hold 3-8System Clock 3-9System Speed Dial 3-93-6 3-73-l 3-3 3-4Tone or Voice Signaling 3-10Timing Feature-DTMF Extended Tones 3-10Timing Feature-PA Port 3-11Timing Feature-Pause Time 3-11Timing Feature-Recall Flash3-12 aTiming Feature-Timed Hold Recall 3-12Timing Feature-Unanswered Call Transfer Recall 3-i
Programming ContentsIMI6&112 3.6ProgrammingThe Lines 3-143.6.1 Introduction 3-14 3.6.2 Abandoned Hold Release 3-15 3.6.3 Automatic Privacy 3-15 3.6.4 Automatic Privacy Release 3-15 3.6.5 Line Groups 3-16 3.6.6 Line Port Functions-Line Disable 3- 17 3.6.7Line Port Functions-Auxiliary Lines 3.6.8Line Port Functions-Central Office Lines 3.6.9 Pulse / Tone Switchable-Pulse 3-18 ‘3.6.10 Pulse / Tone Switchable-Tone 3-18 3-17 3-17 3.7ProgrammingThe Stations 3-19 3.7.1 3.7.2 3.7.3 3.7.4 3.7.5 3.7.6 3.7.7 3.7.8 3.7.9 3.7.10 3.7.11 3.7.12 3.7.13 3.7.14 3.7.15 3.7.16 3.7.17 3.7.18 3.7.19 3.7.20 3.7.21 3.7.22 3.7.23 3.7.24 3.7.25 3.7.26 3.7.27 3.7.28 3.7.29 3.7.30Introduction3-19Access Denied (Line Access Denied) All Call and Zone Paging 3-20All Call and Zone Paging Button 3-20Automatic Hold 3-21Automatic Hold for Intercom 3-21Automatic Privacy 3-22Automatic Privacy Release 3-22Call Forwarding On Busy / Ring No Answer Intercom Hunt Group 3-233-19 3-23Call Origination Denied (Line Origination Denied) 3-24Data Security Port 3-24Dedicated ITCM for Attendant3-25Direct / Delayed Ringing3-25External Paging Interface 3-25Flexible Ringing Assignment-Direct / Delayed Ring3-26Flexible Ringing Assignment-Line / Station Assignments3-26Flexible Ringing Assignment-Night Ringing Mode 3-27Flexible Ringing Assignment-PA Port 3-27Flexible Station Numbering 3-28Headset Interface 3-28IST Distinctive Ringing 3-28 Idle Line Preference 3-29Languages 3-29Personal Ringing Tones 3-30Port Definition 3-30Prime Line / Prime Group And Prime Intercom3-31Message Wait Originate 3-3 1 Ringing Line Preference 3-32Voice Announce Blocking3-32 ,. 3-ii
. ..,‘. In!fI66-1123.8 Button Mapping 3-33 3.8.1Automatic Call-back Button 3.8.2Blank Buttons3-34 3.8.3Call Forward Button 3-34 3.8.4Do Not Disturb Button 3-35 3.8.5DSS / BLF Button3-35 3.8.6Line Button 3-36 3.8.7Line Group Button 3-36 3.8.8Line Group Queue Button 3.8.9Dual Intercom Button3-37 ‘3.8.10Privacy Release Button 3-37 3.8.11Save Button3-37 3.8.12Shift Button 3-38 3.8.13Voice Announce Block Button 3.8.14Zone Page / All-Call Button Programming Contents 3-33 3-36 3-38 3-38 3.9Voice Mail Interface 3-39 3.9.1 Voice Mail Port 3-39 3.9.2 Voice Mail Port / Direct Ringing For Attendant3-403.9.3 Voice Mail Port / Delayed Ringing For Attendant3-403.9.4 Voice Mail Port / Night Ringing For Attendant3-41 3.9.5Voice Mail Port-Assign Voice Mail Ports To Hunt Groups 3-41 3.9.6 Automatic Transfer of Voice Mail 3-42 3.9.7 Voice Mail ID Line 3-42 3.9.8 Voice Mail Transfer on Busy 3-43 3.10Toll Restriction 3-44 3.10.1 Assign Entries To Toll Tables 3-45 3.10.2 Assign Toll Tables To Lines 3-45 3.10.3 Assign Toll Tables To Stations 3-46 3.10.4Assign Toll Tables To Stations For Night Ringing3-46 3.10.5Assign Toll Tables To Stations For Speed Dials 3-473.10.6 Toll Restriction Override 3-47 3.11ProgrammingReference Chart 3-48 3.12Feature Code Numbering Plan 3-49 3-iii