Comdial Unisyn System Manual
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IMI66-112Description Of System FeaturesM Manual Hold A button activated feature at each station will place an outside line on hold. Pressing the HOLD button holds the call, provides a distinctive flash rate of the line button indicator, and allows the user to access other station features. ‘Ihe holding station or any other station that has access to the line can retrieve the held call. No class of service programming is required. Memory Retention Without Batteries An electronic device sometimes referred to as a “super-cap,” electronically protects the system memory during AC power failures. The stored program data will remain in memory for a minimum of 70 hours, provided that the system has been powered continuously for at least 30 minutes prior to the power failure or disconnection.Some models include a system clock. On those models, the system clock will continue to run and keep time for at least 24 hours after an AC power failure or disconnection.No class of service programming is required.Message Waiting-3 7.28- Special feature access codes enable a station user to control the message waiting (MW) light at other stations in the system.W’hen a user turns on the message waiting at a station, a call can be automaticaIly placed to the station that turned it on. The message-waiting light automatically turns off when the called party answers. If a station has a DSS/BLF appearance at another station, the station user can leave a call-back message indication at that other station. By dialing a special code, the user can activate the BLF light at the called station. This light indicates that the user’s station has requested a callback. The system automatically turns off the light if a successful callback is made. Mixed Station CapacitiesSee-Port Definition. Modular Wiring And Jacks/4-conductor Wire System You can completely interconnect the system by employing industry standard 5@pin. coMe&ors and modular plug/jack combinations. Station wiring is 4-conductor,twisted-pair cable (2-conductor twisted pair cable for IST) throughout the system. No class of service programming is required.Music Interface (External Source Required)-2.7.6- We have provided the system with a jack for the COMdiOn of a customer-provided ASCAP registered music source. No class of service programming is required. Also see-Background Music and Music-On-Hold.Music-on-Hold The system provides music to outside lines that are placed on hold if an external music source is connected to the system. No class of service programming is required. Also see--Music Interface.Music-on-hold System-wide Enable/Disable-3.5.6-- The system provides music to outside lines that are placed on hold if an external music source is connected to the system. Music-on-hold can be disabled system-wide by attendant action.Also see -Music Intelface and Music-On-Hold.Mute Each station has a MUTE button that, when pressed, will mute the handset transmitter (or internal microphone on speakerphones) to prevent the user’s voice from being heard by the distant party. The mute light comes on to indicate a muted condition. The button provides push-on/push-off operation. No class of service is required. Mute is automatically canceled when anyone disconnects by hanging up or pressing the mute key. Also see-Handsjree Answer Inhibit.. 5-11
Description Of System FeaturesIMIG-112N Night Ringing-3.7.18- Night transfer is an attendant-controlled feature that transfers the day ringing program of all incoming calls to a particular station or stations for off-hour or special purpose answering.The night transfer mode can only be activated from station 10 or 12. Select the individual lines at each station that are to have ringing transferred with this feature with station class of service programming.0 On-Hook Dialingx‘2 Every multiline station provides manual and/or automatic dialing while the station handset is on-hook. An internal speaker monitors call progress for completion.(The handset must be taken off-hook to provide the voice link on non-speakerphone stations.) No class of service programming is required.Originating Denied-3.7.1 l- You can deny individual stations the ability to originate calls on certain lines through system programming. Program the originating denied feature on a per station/per line basis.Originating denied does not prevent a user from answering a ringing line, retrieving a held call or receiving a transferred call.P Pause Time-3.5.12- During speed dials, it is sometimes necessary to delay the sending of digits to give switching equipment time to prepare for receiving those digits. The system stores a pause for this purpose whenever the user presses the HOLD button.You can program the length of the pause through class of service programming. PBXICENTmXKO Compatible System features and programmable buttons support the requirements of most PBXs, Central Offices, and CENTREX systems. Numbers, #‘s, Ws, programmable pauses, and flash signals can be made a part of every stored number for access to host system feature codes. No class of service programming is required. The system supports IST hookflash for CENTRBX features via access code.Personalized Ringing Tone-3.7.25- This feature allows a station user to choose one of four different ring tones to aid in distinguishing one ringing station from another.Pooled Line Access -3.6.5- Users can dial a special access code instead of pushing a line button to access one of four different groups of lines. Single-line telephones do not have line appearances, so a user must use this feature for accessing an outside line for dialing out. Lines are arranged into groups with the line class of service programming. Port Definition-3.7.26- You can program a station port to accept one of several different types of equipment, such as an LCD speakerphone or a multiline line telephone.Power Failure Transfer-2.7.1- A power failure line connection is available for connecting industry-standard telephones such as a Comdial model 2500. These power-fail telephones automatically connect directly to certain lines whenever there is an AC power failure.Normal origination and reception of calls on a power-fail station is possible during the power failure condition. The power-fail stations will automatically disconnect as soon as power is restored. No class of service programming is required.5-12
IMI66-112Description Of System Features Prime Line Automatic-3.7.27- If you program a station for prime line automatic, the system automatically selects the designated outside line, intercom line, or line group when the user takes the handset off hook. Users may pre-empt prime line pickup by selecting another line before lifting the handset. If the prime line is ringing, it is automatically answered when the user lifts the handset. Privacy Release-Designated Programmable Button-3.8.10- You can program stations to provide a privacy button. If a line is private, a user can press the privacy button to change it into a non-private one. If the line is non-private, pressing the button will have no effect. Private Lines (Access Denied)See -Access Denied. Programmable DSS/BLF (Direct Station Selection/Busy Light Field) A multiline station user can store one-button, direct station selection (DSS) at any programmable button location to create a DSS button. When a user presses this button, the system automatically places any active outside call on hold and then makes an intercom call to that previously stored station number. The visual indicators of the stations programmed at the button locations form a busy lamp field (BLF). The BLF conveys station status to the user. You can also program a speed-dial number as a secondary function at every DSS/BLF memory location. No class of service is required. Also see-Tone or Voice Signaling (Intercom).Programmable Buttons See-Full Button Programmability of Features, Programmable DSS/BLF, and Dedicated Programmable buttons.Pulse/Tone Switchuble-3.6.9,3.6.10- You can program the system on a per-line basis to allow the stations to switch from pulse to DmF dialing as needed. Alternately, you can program the system to only allow tone dialing. R Remote Access And Administration Remote upload and download of the system and SMDR output for printing are both available through serial data ports. These data ports will support X-on X-off control codes for terminal control as well as a DIR signal for handshaking.They also have the popular XMODEM protocol so that the system database can be uploaded or downloaded, error free, from or to a remote computer running software that supports the XMODEM protocol.Use serial port one for programming and serial port two for SMDR. Ringing Line preference-3.7.29- You can program the system on a per-station basis to provide ringing line preference on all lines programmed for ringing at the station; ringing line preference activates the yellow lamp. When you enable ringing line preference at a station, taking it off-hook aI.ItOm~C~~y conncxts it to my oUtsi& line that is ringing.If a station also has prime line assigned, the prime line will always be answered first even though it may be the second line to ring.The ability of a particular station to answer a ringing line with line selection is enabled by the station class of service programming. 5-13
Description Of System FeaturesIMI66-112 SSaved Number Rediul This feature enables a button action to save the first 16 digits of the last number manually dialed from the keypad. The user can redial the saved number at a later time.The saved number is permanently available for later use until the user replaces it with a new number. No class of service programming is required. Self Diagnostics-2.9- Each station can execute a self test when so enabled. This test verifies processor, indicator, and tone functions. No class of service programming is required.For a self diagnostic, hold down the keypad 1 key when plugging telephone into the common equipment.Speakerphone Support The optional speakerphone (1022S-xx, 1122s~xx) provides handsfree operation of all features, except origination of call announce; the user must lift the handset for this purpose.No class of service programming is required.Square /Non-Square Configuration-3.8- You can program a system to be square or non-square as desired. In a square system, the line 1 buttons of all telephone stations select line 1, the line 2 buttons select line 2, etc. In a non-square system, you may assign each line select button at every station individually to select any line.You can perform button mapping for line appearance on each station using the station class of service programming. Station By Station PrivacySee -Automatic Privacy. Station Message Detail Recording (SMDR) The SMDR feature generates a call record for printing as soon as the record is collected by the system. The call record is presented at the RS-232 port as an ASCII transmit data in an 80-column format. No class of service programming is required. Station Speed Dial You can program each proprietary station to provide up to 36 speed dial numbers. Station speed dial numbers can be up to 16 digits in length and can include line or intercom selection, numbers, #, SAC, pauses, and flash signals. The system stores a pause each time the user presses the HOLD button, and it stores a flash signal each time the user presses the TAP button, No class of service programming is required. Subdued Ring&g When a station is busy on a call and another call comes to the same station, the ringing of the second call will automatically be subdued to a lower volume.No class of service programming is required.System Clock-3.5.7- The system provides current time and date information, which is displayed on all LCD speakerphones and captured on SMDR printout. 5-14
IMI64-112Description Of System FeaturesSystem Speed Dial-3.5.8- The system provides up to ninety-nine system-wide speed dial numbers. The system speed dial numbers can be up to 16 digits in length and can include numbers, #‘s, %‘s, pauses, and flash signals. Program system speed dial numbers at station 10 or 12 for use at every station in the system. No class of service is required.T Tap (Flash) /Recall : :.-:. When host system custom-calling features are available via a hookflash signal, you can program the system so that the TAP (RECALL) button will generate a “flash” signal when a user presses it. When custom calling features are not available, the TAP (RECALL) button functions as a positive disconnect, or dial tone, recall button. These two features are mutually exclusive. IST support is feature code activated (future feature). Tenant Service You can have one telephone system function for multiple tenants by having flexible line appearance at each station. You can use button mapping for line appearance on each station using the station class of service programming. Refer to the discussion titled: SquareAVon-Square Configuration. Timed Hold Recall-3.X14- After a call has been on hold for a programmed length of time the system will re-call the station that placed the call on hold. Toll Restriction (0 And 1) See the discussion titled: Toll Restriction (flexible).Toll Restriction (Flexible)-3.1 O- You can program toll restriction to prohibit some or all stations from calling a wide range of number combinations. The restricted numbers are specified on up to 16 tables. The system assigns several broad-range values to two of these tables and assigns the tables to all lines as a default condition.All you need to do is to default the tables on a per-station basis to activate the default toll restriction. In general, toll restriction works as follows: The programmable tables of restricted numbers contain up to four entries with each entry containing up to 16 digits. You can program each table of restricted numbers to be an “allow” table or a “deny” table with entries in an “allow” table overriding entries in a “deny” table. For example, the dialing of l-800-xxx-xxxx numbers can be allowed even though the dialing of all I-xxx-xxx-xxxx numbers is denied. The system can store a “match anything” symbol (#) to represent any digit from 1 to 0. Assign the programmed toll restriction tables to each appropriate station and line. When a user dials an outside call, the system examines the dialed number and makes a comparison between it and the toll restriction tables.Any tables assigned to BOTH the station being used and the selected line determine the restrictions to be imposed. Dialing a restricted number on a restricted line from a restricted station will cause the line to be automatically disconnected from the station. Note: On bridged proprietary and IST stations, the system cannot always verify toll restriction from the IST telephone.You should use caution when installing a bridged telephone in areas where abuse could occur. 5-1.5
Description Of System FeaturesIkfIG-112Toll Restriction (Night Mode)-3.10.6 You can assign toll restriction tables that will only take effect when the system is in the night transfer of ringing mode. You can assign these night mode tables to any or all stations in the system .These toll tables work in addition to any tables that may already be assigned to the station. For example: You can program a station-that has no other toll restriction table assigned to receive a toll restriction table that will restrict everything but local calls and will only take effect when the system is placed in the night transfer of ringing mode.Therefore, even though a user can make toll calls from this station during daytime operation, he or she cannot make toll calls when the attendant programs the system for nighttime operation using the night transfer of ringing feature. Note: This night mode toll restriction table assignment should not be confused with the night transfer of ringing feature. fToll Restriction Override-3.10.6- A station user can override a toll restriction at a particular station with his or her own toll restriction table. .? Tone Or Voice Signaling (Intercom) You can program the system as either tone or voice first for the primary intercom The user can activate the alternate method at his or her station. The system marks intercom call progress by special tone signals. Also see-IntercomCall Progress Tones. Transfer / Conference Button The system provides a fixed “CONF” button that gives quick, easy transferring and conferencing. No class of service programming is required. Trunk Access RestrictionSee-Access Denied. u Unanswered Call Transfer Recall Timing-3.5X- A transferred call that goes unanswered after a pre-programmed length of time will return to the station that transferred it. The system will return the call to both attendant stations when you have enabled the tandem attendant feature. When the station uses an LCD speakerphone, the display will show the station number as well as the line that is being re-called. V Voice Announce Blocking-3.7.30- This feature allows the user of multiline stations to block voice announced intercom signaling by dialing a special code (or using a preprogrammed button).Z Zone Paging (Via Station Speakers)-3.7.3- Zone paging allows groups of stations to receive announcements through the station speakers. You can enable zone paging in up to four different zones. Zone paging can be received at a station port that has been programmed as a PA port and connected to an external loudspeaker. AGO see-All-Call Paging (Via Station Speakers). 5-16
Index - cl 6Index A Abandoned Hold Release,AC Power, Connecting Access Denied (Line Access Denied) All Call and Zone Paging All Call and Zone Paging Button Assign Entries To Toll Tables Assign Toll Tables To Lines Assign Toll Tables To Stations Assign Toll Tables To Stations For Night Ringing Assign Toll Tables To Stations For Speed Dials Attendant, Dedicated ITCM for Attendant / Line Access Automatic Call-back Button Automatic Hold Automatic Hold for Intercom Automatic Privacy, Lines Automatic Privacy Release, Lines Automatic Privacy, Stations Automatic Privacy Release, Stations Automatic Transfer of Voice Mail Auxiliary Lines Auxiliary Station Interface, Connecting 6 Battery Backup, Connecting Battery and Battery Charged DC Voltages, Checking The Baud Rate, Data Blank Buttons BLF / DSS Button Book, Using This Break / Make Ratio3.6.2 2.4.1 3.7.2 3.7.3 3.7.4 3.10.1 3.10.2 3.10.3 3.10.4 3.10.5 3.7.13 3.5.1 3.8.1 3.7.5 3.7.6 3.6.3 3.6.4 3.7.7 3.7.8 3.9.6 3.6.7 2.7.3 2.4.2 2.8.6 3.5.2 3.8.2 3.8.5 1.1 3.5.5 Button Mapping 3.8 Busy /RNA, Call Forward 3.7.9 C Cable Clips, Station Cabinet, Installation Call-back Button, Automatic Call Forwarding On Busy / 2.6.3 2.338.1 Ring No Answer Call Forward Button Call Origination Denied3.7.9 3.8.3 (Line Origination Denied) Call Transfer Recall Time, Unanswered Central Office Lines, Line Port Functions Checking Failure Indications Checking The System Status Indicator Checking The System Checking The DC Voltages to The Station Ports3.7.1135.15 3.6,8 2.9.3 2.9.1 2.8 2.8.4 Checking the Battery and Battery Charged DC Voltages Checking The Default Conditions Checking The Installation and Wiring2.8.6 2.8.5 2.8.1 Checking The Wiring Resistance to Ground 2.8.2 Clock, System 3.5.7 Codes, Feature 3.12 Common Audibie and Auxiliary Station Interface, Connecting A 2.7.3 Common Equipment, Connecting The 2.6.4,2.6.5 Connecting The Power 2.4 Connecting AC Power 2.4.1 Connecting A Battery Back-up 2.4.2 Connecting The Lines 2.5 Connecting The Line Jacks 2.5.1 Connecting The Station Cable Clips2.6.3 Connecting A Three Line, Eight Station 2.6.4 6-1
Index Connecting A Six Line, Sixteen Station Common Equipment Cabinet2.6.5 Connecting The Stations2.6 Connecting A Power Failure Station2.7.2 Connecting A Common Audible and Auxiliary Station Interface2.7.3 Connecting An External Paging Intet-face- Station PA Port2.7.4 Connecting An External Paging Interface- Line PA Port2.7.5 Connecting A Data Device2.7.6 Connecting A Music Interface2.7.7 D ,Data Device, Connecting A Data Security Port Data Baud Rate DC Voltages to The Station Ports, Checking The Dedicated ITCM for Attendant Default Conditions, Checking The Defaulting The System Defaulting The Lines Defaulting The Stations Defaulting Button Assignments Defaulting Toll Restriction Tables Direct / Delayed RingingFlexible Ringing Assignment- Direct Ringing For Attendant, Voice Mail Port/ Delayed Ringing For Attendant, Voice Mail Port / Doing A General Check Do Not Disturb Button Doing A Station Self-test Dual Intercom Button DSS / BLF Button DTMF Dialing Feedback DTMF Extended Tones, Timing Feature2.7.6 3.7.12 3.5.2 2.8.4 3.7.13 2.8.5 3.4.2 3.4.3 3.4.4 3.4.5 3.4.6 3.7.16 3.9.2 3.9.3 2.8.3 3.8.4 2.9.2 3.8.9 3.8.5 3.5.3 3.5.10E Exclusive Hold External Paging Interface-Line PA Port, Connecting An3.5.4 2.7.5 External Paging Interface-Station PA Port, Connecting An2.7.4 External Paging Interface, Programming3.7.15 IMI66I 12F Failure Indications, Checking Finding The Programming Buttons Feature Code Numbering PlanFlexible Ringing Assignment- Direct / Delayed RingFlexible Ringing Assignment- Line / Station AssignmentsFlexible Ringing Assignment- Night Ringing ModeFlexible Ringing Assignment- PA Port Flexible Station Numbering FCC Rules, Installer / User Information G General Specifications1.5 Getting To Know The System1.3 Grounding The System 2.4.3 Group, ITCM Hunt 3.7.10 Groups, Line 3.6.5 Groups, Line Button 3.8.7 Group, Line Queue Button 3.8.8H Hardware, Understanding The1.4 Headset Interface 3.7.21 Hold, Automatic 3.7.5 Hold for Intercom, Automatic 3.7.6 Hold, Exclusive 3.5.4 Hold Release, Abandoned 3.6.2 How To Program, Understanding 3.2 Hunt Group, ITCM 3.7.10 Hybrid / Key System, Understanding A2.7.1 I 2.9.3 3.3.3 3.12 3.7.16 3.7.17 3.7.18 3.7.19 3.7.20 2.10 Idle Line Preference Installation and Wiring, Checking The Installer / User Information-FCC Rules Installing The Cabinet Installing System Options Intercom Hunt Group ’Intercom, Dual Button IST Distinctive Ringing ITCM, Dedicated Attendant for3.7.23 2.8.1 2.10 2.3 2.7 3.7.103.8.9 3.7.22 3.7.13 6-2
IA41664 12 IndexJ P Jacks, Connecting The LineK2.5.1Key /Hybrid System, Understanding A 2.7.1 Knowing The General Specifications1.5 L Languages 3.7.24 Lines, Connecting The 2.5 Line Access I Attendant3.5.1 Line Access Denied (Access Denied) 3.7.2 Line Button3.8.6 Line Disable, Line Port Functions3.6.6 Line Groups3.6.5 Line Group Button 3.8.7 Line Group Queue Button3.8.8Line Port Functions-Auxiliary Lines 3.6.7 Line Port Functions-Central Office Lines 3.6,8Line Port Functions-Line Disable 3.6.6 Lines, Programming The3.63.7.19 3.5.11 2.6.2 3.5.12 3.7.25 3.7.26 2.4 2.7.2 M PA Port, Flexible Ringing Assignment PA Port, Timing Feature Paired Ports Overload Protection Pause Time, Timing Feature Personal Ringing Tones Port Definition Power, Connecting The Power Failure Station, Connecting A Powering Up The System And Isolating System Failures Pulse / Tone Switchable-Pulse Pulse / Tone Switchable-TonePrivacy, Automatic-Lines Privacy Release, Automatic-Lines Privacy, AutomaticPtations Privacy Release, Automatic-Stations Privacy Release Button Programming Buttons, Finding The Programming The Lines Protecting The Lines Programming The Stations Programming The System Programming Reference Chart Programming The Stations Prime Line / Prime Group And Prime Intercom Publications, Finding Related2.9 3.6.9 3.6.10 3.6.3 3.6.4 3.7.7 3.7.8 3.8.10 3.3.3 3.6 2.5.2 3.7 3.5 3.11 3.7 Make / Break Ratio3.5.5 Master Clearing The System3.3.2 Master Clearing And System Defaults 3.4 Master Clearing 3.4.1 Message Wait Originate3.7.28 Mounting The Cabinet 2.3.1 Music On Hold3.5.6 Music Interface, Connecting A2.7.73.7.27 1.2R N Recall Flash, Timing Feature, 3.5.13 Reference Chart, Programming 3.11 Related Publications, Finding 1.2 Ringing Line Preference 3.7.29 RNA / Busy, Call Forward 3.7.9 Night Ringing, Assign Toll Tables To Stations For Night Ringing Mode, Flexible Ringing Assignment3.10.4S 3.7.180 Options, Installing System Overload Protection, Understanding Paired Ports Override, Toll Restriction2.7 2.6.2 3.10.6Save Button Shift Button Specifications, Knowing The SMDRI Speed Dial, System Station Connections, Understanding3.8.11 3.8.12 1.5 2.7.6 3.5.8 2.6.1 6-3
IndexZM166-112 Stations, Connecting The Stations, Programming The System, Checking The System Clock System, Defaulting The System, Grounding The System, Master Clearing The System Options, Installing System Programming, Understanding System, Programming The System Speed Dial System Status Indicator, Checking TheT Technical Assistance, Seeking Telephone To Program, Using A Time, Setting The Timed Hold Recall, Timing Feature Timing Feature-DTMF Extended TonesTiming Feature-PA Port Timing Feature-Pause Time Timing Feature-Recall Flash Timing Feature-Timed Hold Recall Timing Feature-Unanswered Call Transfer Recall Toll Tables, Assign Entries To Toll Tables To Lines, Assign Toll Tables To Stations, Assign Toll Tables To Stations For Night Ringing, Assign Toll Tables To Stations For Speed Dials, Assign Toll Restriction Override Toll Restriction Tools, Using The RightTone / Pulse Switchable-Pulse Tone / Pulse Switchable-Tone Tone or Voice Signaling u 2.6 3.7 2.8 35.7 3.4.2 2.4.3 3.3.2 2.7 3.3 3.5 3.5.8 2.9.1 1.6 3.3.1 3.5.7 3.5.1435.10 3.5.11 3.5.12 3.5.13 3.5.14 3.5.15 3.10.1 3.10.2 3.10.3 3110.4 3.10.5 3.10.6 3.10 2.2 3.6.9 3.6.10 3.5.9 Unanswered Call Transfer Recall Time Understanding The Hardware Understanding How To Program Understanding A Key System or Hybrid System Understanding Station Connections3.5.15 1.4 3.2 2.7.1 2.6.1 Understanding Paired Ports Overload Protection Understanding System Programming Using Chapter Three Using Chapter Two Using The Right Tools Using Related Publications Using A Telephone To Program V Voice Announce Blocking Voice Announce Block Button Voice Mail Interface Voice Mail Port Voice Mail Port / Direct Ringing For Attendant3.7.303.813 3.9 3.9.1 3.9.2 Voice Mail Port / Delayed Ringing For Attendant Voice Mail Port / Night Ringing For Attendant3.9.3 3.9.4Voice Mail Port-Assign Voice Mail Ports To Hunt Groups 3.9.5 Voice Mail ID Line 3.9.7 Voice Mail Transfer on Busy 3.9.8 Voice or Tone Signaling 3.5.9 W 2.6.2 3.33.1 - 2.1 2.2 1.2 3.3.1 Wiring and Installation, Checking TheZ 2.8.1 Zone Page / All-Call Button 3.8.14 Zone Paging /All Call 3.7.364