Comdial Unisyn System Manual
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IMI66-112Voice Mail! 3.9.4 Voice Mail Port-Night Rin For Automatic Attendant 8ingDeration Description:You can program the voice mail port to ring differently in night mode. Default = No night ring (All LJ3Ds = Ofi To Program:1. Dial 54 “‘STA/LINE CONFIG” 2.Dial 3 “NIGHT RING” 3.Select line ports Line port l- 6 = Dial 01 - 06 or press I31 - B6 4.Dial # when all line ports are selected 5.Select station ports to be programmed: station 11 - 25, Dial 11 - 25 or press A2 - Al6 6.Dial +C when all station ports are selected 7.Dial +K +& % for configuration mode.3.9.5 Voice Mail Port-Assign Voice Mail Ports To Hunt Grow Description: To Program:You must assign all voice mail ports to a circular hunt group to take advantage of that feature’s multiple-port interface capability.Make a circular hunt group by linking all voice mail ports to one another and then linking the last voice mail port in the hunt group with the first voice mail port in the hunt group. For example, with the voice mail system connected to station ports 013,014,015, and 016, place port 013 in a hunt group and link 014 to it, then place 014 in a hunt group and link 015 to it, then place 015 in a hunt group and link 016 to it, and finally place 016 in a hunt group and link 013 to it to complete the circle. With this arrangement, a call will first try to ring at port 013, then try port 014 and so forth until it tries all four voice mail ports. Default = None assigned (AU LEDs = Off) i .Dial 53 “STATION FEATURES’ 2.Dial 18 YTCM HUNT LINK” 3.Select first linking station: station 11 - 25, Dial 11 - 25 A2 - Al6 4.Select second linking station: station 1 1 - 25, Dial 11 - 25 A2 - Al6 5.Dial G+ for another link -OR- Dial +C +K for next station feature -OR- Dial +C #C % for configuration mode. 3-41
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Voice MailZMZ66-1123.9.6 Automatic Transfer of Voice Mail Description:When you include a voice mail system with the Unisyn telephone system, use this programming feature to arrange for an immediate line transfer without delay from the voice mail system to a station port. NOTE:Do not tarn on this feature if YOU tarn on the screen an&or confirm options provided by the voice mailsystem. This is because the immediate transfer will preclude any screen or confirm action that the voice mail can provide. Default = Disabled (AI LED = 08z: To Program:1.Dial 25 “V MAIL AUTO XFER” 2.Press Al to toggle between enable and disable (LED On = Enable) -OR-Dial 1 to enable (Al LED is on) Dial 2 to disable 3.Dial +K for configuration mode3.9.7 Voice Mail Line ID Description:When you have included the voice mail system with the Unisyn telephone system, as&q voice mail identification (ID) numbers to the lines. A voice mail ID number can contain up to a maximum of six digits. A voice mail ID number allows the voice mail equipment to identify which line it is answering. The ID numbers that you assign here must match the ID numbers that you assign when you program the voice mail equipment. Default = None assigned @l-B6 LEDs = OfJ> To Program:1.Dial 43 “VOICE MAIL LN ID” 2.Select line port (LED On = Line assigned) Line port l- 6 = Dial 01 - 06 or press Bl - B6 3.Dial # to clear current ID 4.Dial ID number (6 digit maximum) 5.Dial S for further ID assignment, -OR- Dial % +k for configuration mode. 3-42
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ZMZ661123.9.8 Voice Mail Transfer on BusvVoice Mail Description: To Program: Normally, the voice mail system automatically routes calls that are made to a busy station to that station’s voice mail box. Alternately, you can arrange for the system to alert the busy station when the voice mail system is attempting a call transfer to it.You may need to program the attendant station to have this option. Default = Not enabled (Al-Al6 LEDs = OjjJ 1. Dial 53 “STATION FEATURES”. 2.Dial 31 “VMAIL XFR ON BSY” 3.Select station ports to be programmed. Station ports 10 - 25, Dial 10 - 25 or press Al - Al6 4.Dial * for next feature, -OR- Dial +I+ ++c for configuration mode. : , :.I_~....2’ :.:;..,\‘I. 3-43
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Toll RestrictionIMZ66-112 3. IO Toll Res friction Table Confiuuration In order for toll restriction to take effect, you must perform all of the following functions:l Program entries in one or more toll tablesl Assign toll tables to all appropriate lines.l Assign toll tables to all appropriate stations.>:..‘
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IMI66112Toll Restriction 3. IO Toll Restriction Configuration NOTE: A lighted LED next to the programming button for the selection shows the choice you have selected.When a single button provides a toggle (on/ofJ) action, the lighted LED indicates the active feature. The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the feature code for any desired configuration. Enter the base level with the following procedure: press ITCM then dial %# 7 4 6 SAC.The last step is to press the SPKR button to end the programming procedure and return the system to normal operation. You can return the-toll table values to the default state by entering base level, dialing 70#, and pressing SPKR. NOTE: When you bridge an IST telephone across a proprietary station, the system cannot verify toll restriction from the bridged IST telephone.You shouti use caution when installing a bridged system in areas where abuse could occur. Also note that ifall DTMF receivers are being used it is still possible to get a line and dial using a non-toll restricted IST telephone.3.10. I Assign Entries To Toll Restriction Tables Description:Program the entries that you want each toll restriction table to contain.Default = Entries in tables 1,2. To Program:1. Dial 71 “TOLL TABLE” 2.Dial 01 - 16 or Press Al - Al6 for toll table 1 - 16 “XXXXX TABLE Y” 3.Dial 5 or Press Al to establish an allow toll table (Al LED on = allow) ‘ALLOW TABLE y” -OR- Dial 6 or Press A2 to establish a deny toll table (A2 LED on = deny) “DENY TABLE Y ” 4.Dial 1 - 4 or Press A9, AlO, All, or Al2 for entry number 1 - 4 ‘!XXXfXX” 5.Dial # to clear current entry 6.Dial keypad digits (0 - 9, #) to enter numbers “XXXXXX .._ ” 7.Dial % for next entry and repeat steps 4 - 6 until all table restrictions are entered 8.Dial # % for next table and repeat steps 2 - 7 until all tables are entered 9.Dial +K +K % for configuration mode.3.10.2 Assign Toll Restriction Tables To Lines Description:Once you have created a toll restriction table, assign it to the appropriate line(s). Defauh = AU tables assigned to all lines. To Program:1.Dial 72 “ASSIGN TOLL-LINE” 2.Dial 01 - 16 or Press Al - Al6 for toll table 1 - 16 (LED On = Selected Table) 3.Dial # to finish entry and display lines 4.Select line ports Line port l- 6 = Dial 01 - 06 or Press Bl - B6 5. Dial +K and repeat steps 2-4 for next toll table to line assignment,’ -OR- Dial % +K for configuration mode. 3-45
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Toll Restriction3.10.3 Assign Toll Restriction Tables To StationsIiW6&112Description: Assign the toll restriction table to each appropriate station. Default = None assigned. To Program:1.Dial 73 “ASSIGN TOLL-STA. ” 2.Dial 01 - 16 for toll tables l-16 to be assigned to station -OR- Press Al - Al6 for tables 1-16 (LED On = Selected table) 3.Dial # to finish entry 4.Select station ports to be programmed: Station 10 - 25, Dial 10 - 25 or press Al - Al6 5.Dial +k for next toll table to station assignment, -OR- Dial +k %N for configuration mode. 3.10.4 Assign Toll Restriction Tab/es To Stations For Night Ringing Description: Toll tables assigned with this feature have an effect only when the attendant places the telephone system in the night ringing mode of operation. Default = None assigned. To Program:1. Dial 74 “ASSIGN TOLL-NITE” 2.Dial 01 - 16 for toll tables 1 - 16 to be assigned -OR- Press Al - Al6 for tables 1-16 (LED On = Selected table) 3.Dial # to finish entry 4.Select station ports to be programmed: Station 10 - 25, Dial 10 - 25 or press Al - Al6 5.Dial +k for next toll table to night answer assignment, -OR- Dial +K +C for configuration mode. 3-46
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IMI66-112Toll Restriction3.10.5 Assign Toll Restriction Tables To System Speed Dial Calls Description:When you enable this feature, the system applies toll restriction tables that you have assigned to a station to the system speed dial calls that users make from that station. Default = None assigned. To Program:1. Dial 53 “STATION FEATURES” 2.Dial 05 “SYS SPD TOLL RST” 3.Select station ports to be programmed: Station 10 - 25, Dial 10 - 25 or press Al - A16 4.Dial +C for next station feature, -OR- Dial * % for configuration mode. 3. I 0.6Toll Restriction 0 verride Description:Toll Restriction override allows a user to override any toll restriction that he or she encounters at another station with their own toll restriction assignments. Default = Not enabled. To Program:1. Dial 53 “STATION FEATURES” 2.Dial 25 “TOLL R OVERRIDE” 3.Select station ports to be programmed: Station 10 - 25, Dial 10 - 25 or press Al - A16 4.Dial four digit TRO code “NNNN” To remove TRO code, repeat step three and dial # 5.Repeat steps three and four for next station port, -OR- 6.Dial +K for next station feature, -OR- Dial +I+ +k for configuration mode. 3-47
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System ProgrammingIM166112 3. I I Programming Reference Chart The following chart lists all of the Unisp programming options in their numerical order and provides you with an excellent reference., You do not have to program the system in this order. 01 02 03 04 10 11 , 12 13 14 151 15,2 16 17,Ol 17,02 17,03 17,04 23 25 26 27 30 31 32 33 35 36 37 38 40 43 47 50,oo 51 52 53,Ol 53,04 53,05 53,06 53,07 53,09 53,ll 53,12 53,13 53,14 53,15System Clock System Speed DialNight Mode Music On Hold System Default Station Transfer Recall Time Recall / Flash Time Pause Time Hold Recall Time Baud Rate Port A Baud Rate Port B Tone or Voice First CID First Ring %CID Distribution % Make / Break Ratio Attn / Line AccessExclusive Hold Automatic Transfer of Voice Mail% Extended DTMF DTMF Dialing FeedbackLine Default Line Disable Auxiliary Lines CO, Lines Line GroupsPulse Dial Tone Dial Abandon Hold Release Automatic PrivacyVoice Mail ID Line %Caller ID Lines * Station Default Port Definition Station Extension Number External Paging Interface Voice Announce Blocking System Speed Dial Toll Restriction Message Wait Originate Thm Dialing / IST Ringing Line PreferenceAutomatic Hold Automatic Hold For Intercom Headset Interface Personal Ringing TonesPrime Line Code #Feature 53,17 53,18 53,21 53,23 53,25 53,26 53,27 53,31 53,33 53,36 53,38 54s 54,2 54,3 54,4 54,5 54,6 54,7 55 56,Ol 56,02 56,03 56,04 56,05 56,06 56,07 56,08 56,09 56,lO 56,ll 56,13 56,14 56,15 56,18 70 71 72 73 74 77,l 77,2 90 92Dedicated Intercom For Attendant Intercom Hunt Group Call Forward on Busy / RNA Flexible Ringing Assignment Of PA Port Toll Restriction Override Data Security PortLCD Display of Call Cost % Voice Mail Transfer on Busy * IST Distinctive RingingCaller ID Stations * LCD Languages Direct Ringing Delayed Ringing Night Ringing Privacy Release Access Denied Call Originate Denied Idle Line PreferenceAll-Call and Zone Paging Default Button Mapping Line Button DSS Button Blank Button Dual Intercom Button Privacy Button DND Button Save Button Zone page / All Call Button Automatic Call-Back Button Call Forward Button Line Group Button Voice Announce Block Button Line group Queue Button Shift Button Toll Restriction Table Default Toll Table Entry Assign Toll Table To Line Assign Toll Table To Station Assign Toll Table for Night Ringing SMDR Cost Reporting % SMDR Printout Master Clear PATimeout ’. * Denotes a future feature. 3-48
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IMI66-112System Programming3.12 Feature Code Numbering Plan Feature Dialing Code All Call Page Attendant Calling Automatic Redialing Background MusicITCM 87 ITCM 0 (or ITCM 9) Programmed Button /Interactive Button lTCM%llTCM#l Automatic Callback Call Forward call Pickup Call Waiting ToneActivate Cancel All Calls Cancel Directed System Send CancelITCM, Extension, % 6ITCM#6 ITCM #+ 5, ExtensionII-CM # 5, ITCM +K4, ExtensionII-CM # 4, ITCM, Extension , t 01 Ha% UP Do Not Disturb Ha&free Answer Inhibit Hold Line Group Access Line Queuing Message Waiting Night Transfer (Attendant Station) Personal Ringing Tones Pulse I Tone Switching Redial (Last Dialed Number) Saved Number Redial Speed Dial Toll Restriction Override Voice Announce Block Zone PageSet Cancel Set Cancel Manual Exclusive Group 1 Group 2 Group 3 Group 4 Enable Line Enable Line Group Cancel Set Cancel From Idle Retrieve Message On Off Set Tone 14 Use Store Station System Activate Block Unblock Zone 1 Zone 2 Zone 3Programmed Button / Interactive Button Programmed Button / Interactive Button MUTE MUTE HOLD HOLD, HOLD lTCM 9 (or ITCM 0) ITCM 81 ITCM 82ITCM 83 HOLD ITCM (Group code) t 8ITCM#8 ITCM t 3, Extension ITCM # 3, Extension ITCM, HOLD (lTCM X 7 from IST) II-CM +K # 03 (Al)ITCMt#03(Al) lTCM % % 4 (14) # (While on a line) # HOLD, Programmed Button Programmed Button 1-O / Programmed Button* 01-99 ITCM %K 6, Code ITCM +++2lTCM#2. ITCM 84 ITCM 85 lTCM 86 3-49
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ZMZ66-112System Records .,;.-: ..; , Ll 4Programming Records -4.1 Z$stem Programming- iscellaneous FeaturesAttendant / Line AccessO=Att 9=AttDefault = 0 For Attendant Dialing Feedback Mono DTMF / I IDefault = Monotone Tone / Voice SignalingToneVoice Default = Voice Exclusive HoldEnable Disable ,Dgfault = Disable ) Default = 1200 Baud 8 Data / 1 Stop BitsI Make / Break Ratio60140 67/33 / Dgfault = 60 /40~ PA Options Direct Ringing Lines (l-6) rDelayed Ringing Lines (l-6) Night Ringing Lines (l-6) Zone Paging Enabled 1 Zone 11 Zone 2 1 Zone 3I AllCall/Ringing Port Relay TrackingI Station 17 1 Paging Port .IDefault = No Ringing Lines, All-Call Paging Station I7 Ringing 4-1