Comdial Scout II Users Guide

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8.  USING THE OTHER TELEPHONE 
FEATURES 
This chapter details features that enhance the basic operation of your 
digital wireless telephone.
Remember, your station may be arranged to give you access to an 
assigned line or intercom as soon as you lift the handset from the base 
unit, or as soon as you press the Ta l k button if you are using the 
handset in a portable manner.  Because of this versatility, the instruc
-
tions in this chapter tell you to lift handset and press Ta l k (if nec-
essary).  The instructions also tell you to press line or intercom button 
(if necessary).
Section 8.1, Blocking Voice Announced Calls
Section 8.2, Displaying Status of Busy Lines and Stations
Section 8.3, Displaying Button Functions (Button Query)
Section 8.4, Entering Account Codes
Section 8.5, Entering Authorization Codes
Section 8.6, Forwarding Calls
Section 8.7, Making a Call Non-Private (Privacy Release)
Section 8.8, Monitoring a Conversation Between Two Telephones 
(Service Observing)
Section 8.9, Muting Your Telephone
Section 8.10, Sending a Paging Announcement 
						

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Section 8.11, Setting a Do Not Disturb Condition at Your Tele-
phone
Section 8.12, Setting the Volume Controls
Section 8.13, Switching the Dialing Mode between Pulse and 
To n e
Section 8.14, Using the Tracker Paging System
Section 8.15, Using Your Digital Wireless Telephone with a DSS/
BLF Console
8.1  Blocking Voice Announced Calls
When you operate your telephone using the optional headset, other 
system users can make subdued off-hook voice announcements to 
you through your headset while your are on a call.  You can block 
these SOHVA announcements if you wish.
To block SOHVA calls,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial * 2.
To un-block SOHVA calls,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial # 2. 
						

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8.2  Displaying Status of Busy Lines and 
Stations
The system installer can provide your digital wireless telephone with 
the ability to display the identify the station that is busy on a line and 
the line on which a station is busy (this latter feature usually requires 
an optional DSS/BLF console).  The system presents the information 
to your display for 10 seconds after you request  it.  If your telephone 
does not have this feature, it displays busy status without identifying 
information.
To identify the station that occupies a busy line,
1.  lift handset and press Ta l k (if necessary),
2.  press line button for busy line,
3.  read identity of occupying station in your telephone’s display.
To identify the line that a busy station occupies,
1.  press DSS button for busy station.  Note: Unless your tele-
phone has a DSS button assigned at F1–F4, you will need the 
optional DSS/BLF console to exercise this feature.
2.  read identity of busy line in your telephone’s display.
8.3  Displaying Button Functions 
(Button Query) 
You can cause the telephone’s display to identify the function of each 
button on your telephone.  This is useful when the installer has 
assigned your function buttons for special-purpose tasks and you 
need to remind yourself of the button’s feature. 
						

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To button query your telephone,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  Dial * * 8.
4.  press the button in question,
5.  read the displayed information (display will hold for few sec-
onds before the telephone returns to idle).
8.4  Entering Account Codes
If the system installer has arranged your telephone system for account 
code entry, your telephone display may prompt you to dial a code and 
then enter an account code before you dial a number or after you 
answer a call.  Account codes enhance the station message detail 
accounting reports that businesses sometimes find useful.
To enter account code on an incoming call,
1.  answer call,
2.  press intercom button,
3.  dial * 0 4 (call is automatically placed on hold),
4.  dial account code.  Your telephone automatically returns to the 
call after you’ve dialed the complete account code.
To enter account code on an outgoing call,
1.  lift handset and press Ta l k (if necessary),
2.  press line button (if necessary),
3.  press intercom button,
4.  dial * 0 4 (call is automatically placed on hold),
5.  dial account code,
6.  listen for dial tone and dial number you are calling.  
Note: If you hear an error tone after you have dialed your account 
code, check the number for validity. 
						

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8.5  Entering Authorization Codes
Authorization codes give you a walking class of service option. 
Walking class of service provides you with the mobility to use your 
class of service (COS) features, prime line assignments, and 
exception numbers on any 
 other telephone in the system.  This 
feature could be useful to you should you travel out of range to use 
your digital wireless telephone and need to use a system telephone 
that you find nearby.  With authorization code operation, you will not 
be limited by features that are available to the particular telephone 
that you happen to be using.
Authorization codes are associated with your personal intercom 
number and are assigned to you by your installer when he or she pro
-
grams the system.  When you enter your assigned authorization code 
at another system telephone, the code alerts the system to make your 
normal features available to you at that telephone.  This means that 
you can use the same calling features on that telephone that the 
system allows you to use on your telephone; however, you cannot 
disturb the last number redial stored there by the normal user. 
 Once 
you access your calling features at another telephone, they remain in 
effect until any idle time exceeds the authorization code time-out 
period.
You can also use your authorization code to lock your digital wireless 
telephone and deny other users access to its lines and features.  This 
feature prevents indiscriminate use should you leave your handset 
laying somewhere unattended.
To activate walking class of service,
1.  select another system telephone to use,
2.  press intercom button on that telephone,
3.  dial # 0 8,
4.  dial your authorization code,
5.  complete your calling requirements. 
						

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To lock your telephone,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial # 0 4
4.  dial your authorization code.
Note: If you wait longer than two seconds to dial a digit after you dial 
the action code, that pause, and any others that you might include, 
becomes part of the lock code.  The telephone display will show a (-) 
to represent a pause as part of the code as you enter it.  You must 
allow for any pauses at wherever location that you inserted them in 
the number string when you unlock your telephone.  This feature pro
-
vides you with a method for creating a very effective lock and unlock 
password.
To unlock your telephone,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial your authorization code (remember, include any pauses 
that you inserted when you locked your telephone).
8.6  Forwarding Calls
You can permanently forward calls that normally ring at your tele-
phone.  You can forward just your prime line and intercom calls or 
you can forward all calls.  When you exercise this feature, your tele
-
phone will ring a short ring burst each time the system forwards a 
call.  It does this to remind you that the system is forwarding your 
calls.
You can also forward calls that ring at your telephone but receive no 
answer; This feature is valuable if you are frequently too busy to 
answer a call yet find it inconvenient to have your calls permanently 
forwarded.  The system installer sets the number of rings that sound at 
your telephone before the system forwards the calls. 
						

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To forward your calls,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial one of the following codes,
4.  dial extension number of the telephone you wish to receive 
your forwarded calls,
5.  telephone automatically hangs up when you finish.
To cancel call forwarding,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial # 5,
4.  telephone automatically hangs up when you finish.
8.7  Making a Call Non-Private  
(Privacy Release)
Often telephones will share line appearance for one or more lines. 
When one telephone is active on a line that several other telephones 
share, the call is private (users at the other telephones cannot join the 
conversation by pressing the line button of the line being used).  A sit
-
uation may exist where users want others to join an in-progress call. 
Forward 
ImmediatelyForward After Ring  
No-Answer Or Busy
All calls* 5 2* 5 4
Prime line and personal 
intercom calls* 5 1* 5 3 
						

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In this case, they need a method to make the call non-private.  If you 
have this situation with your digital wireless telephone, ask your 
system installer to assign a Privacy Release button on your telephone 
at one of your function buttons F1–F4.
To release privacy from your telephone while on a call,
•  press pre-programmed Privacy Release button.  The light 
associated with the Privacy Release button will remain on 
steady when your telephone is in a non-private mode.
Others who wish to join the call must press the active line button on 
their telephones.  Privacy returns when the call is completed.
8.8  Monitoring a Conversation Between 
Two  Telephones (Service 
Observing) 
If your telephone provides the installer-programmed service 
observing feature, you can use it to monitor an on-going conversation 
at another telephone in an undetected manner.
To monitor another station at any time,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial # 0 3,
4.  dial extension number of telephone to be monitored,
5.  press Ta l k to end monitoring.
8.9  Muting Your Telephone
By using the MUTE button, you can block transmission of your voice 
to the calling party.  For example, if someone comes into your office 
to talk to you and you do not want this conversation to interrupt the 
distant party, press the MUTE button. 
						

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To mute your telephone,
•  press and hold MUTE (you can still hear the distant party’s 
voice).
To speak to the calling party,
•  release MUTE.
8.10   Sending a Paging Announcement
There are several ways to make a public announcement to all or a 
portion of your location. 
 Your system might be arranged with an 
external paging unit that you access by pressing a line button or by 
dialing a special code. 
 This unit sounds the announcement over an 
external speaker unit.
 
 
Your system may provide an all-call or a zone page feature that you 
access by dialing special codes. 
 This arrangement sounds your voice 
announcement through the telephone speakers. 
 All-call sounds the 
announcement through all telephones, while zone paging sounds it 
only through those telephones located in a specific area. 
 Check with 
your system administrator to determine the type of paging and access 
method that you should use.
To send a paging announcement,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial 70 - 77 for zones 1 - 8 (when the system is operating in the 
defaulted mode, zone 1 provides an all-call function),
4.  make announcement,  Note: To guard against the annoying 
noise caused by audio feedback, do not stand near a paging 
speaker while you deliver a page announcement. 
						

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5.  remain on line if awaiting a reply (known as a “meet-me” 
page), 
or,
hang up to end.
To reply to a “meet-me” page,
1.  hear page announcement,
2.  lift handset and press Ta l k (if necessary),
3.  press intercom button (if necessary),
4.  dial 78,
5.  meet paging party on line.
8.11  Setting a Do Not Disturb Condition 
a t  Yo u r  Te l e p h o n e                                                      
The Do Not Disturb (DND) feature keeps calls from ringing at your 
telephone and makes it appear to be busy to intercom calls.  Gen
-
erally, this feature cannot be overridden by the caller.  The caller 
hears two quick tone bursts every two seconds when he or she calls a 
telephone with the DND feature enabled. 
 Some telephones, however, 
are programmed to have the ability to override a DND condition set at 
another telephone.
To enable or disable the DND condition at your telephone,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial # 0 1,
4.  press Ta l k to end.