Comdial Scout II Users Guide

							Scout II User’s Guide
Jun ‘02 Comdial 91
5.  dial the desired code number from your LCD message list  
(01-30).  
LCD Message List
(Write the attendant supplied message here)
Dial CodeMessage
01Back at                   (default message 1)
02Call                         (default message 2)
03Ask them to hold      (default message 3)
04Take a message        (default message 4)
05I will call back          (default message 5)
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23 
						

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If you use the default messages of “Back At” and “Call,” add to 
them as follows:
•  For default message 01, dial code for time numbers and colon 
from Dialing Code Table (for example, dial # 12 00 01 29 04 
05 for a space and the time 1:45). 
•  For default message 02, dial code for telephone number of 
where you’ll be (for example, dial # 12 09 07 08 15 02 02 00 
00 for a space and the number 978-2200).
6.  press #, then press Ta l k to end the message.
24
25
26
27
28
29
30
Dialing Code Table
CharacterDialing CodeCharacterDialing Code
101808
202909
303000
404space12
505-15
606:29
707 
						

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To turn off the message,
1.  lift the handset and press Ta l k (if necessary),
2.  press the intercom button (if necessary), and
3.  dial # 0 2.
9.3  Sending Response Messages
By programming one or more Response Message buttons at unused 
function buttons F1–F4 on your digital wireless telephone, you can 
respond with a variety of messages to many calling situations. 
 For 
example, if you call another station and receive a busy signal or no 
answer,  you can send one of 30 system-supplied messages, or you 
can send the same message every time the situation arises.  Further, 
you may at times receive SOHVA calls (while you are using the 
optional headset) that you decide not to answer, and you can send a 
message to the calling telephone’s display for the caller to read.
If you program a scrolling Response Message button at your tele-
phone, you may use it to scroll through and select any of the system’s 
messages to send, allowing you to send a different message every 
time. 
 If you program a fixed Response Message button, you can send 
the same message every time in response to a situation, which saves 
you the trouble of scrolling to the message you want to send.
This section tells you how to use the Response Message button(s) to 
send messages to LCD speakerphones. 
 For instructions on pro-
gramming the Response Message button(s) see Section 10.5, Pro-
gramming the Response Message Button. 
						

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To send an LCD message to an LCD speakerphone that you call and 
receive busy signal or no answer,
1.  while still on the call, press the appropriate fixed 
Response Message button to send a preselected message (“Call 
[your name],” for example) to the other telephone, 
or,
while still on the call, press the scrolling 
Response Message button to scroll through the system-sup-
plied messages,
2.  press # when your display shows the message you wish to send 
(the message will then be displayed at the called telephone).
To send an LCD message to a caller who has initiated a SOHVA call 
from an LCD speakerphone,
1.  hear the SOHVA voice announcement in your optional headset,
2.  press the appropriate fixed Response Message button to send a 
preselected message (I Will Call Back, for example) to the call
-
ing telephone,
or,
while still on the call, press the scrolling  
Response Message button to scroll through the system-sup-
plied messages,
3.  press # when your display shows the message you wish to send 
(the message will then be displayed at the calling telephone and 
the SOHVA call will be terminated). 
						

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10.  PROGRAMMING YOUR 
TELEPHONE 
Use this chapter’s information to understand the various pro-
gramming steps that you can take with your LCD speakerphone.
Section 10.1, Programming for Speed Dialing
Section 10.2, Programming Outside Numbers as Speed Dials
Section 10.3, Programming DSS Numbers
Section 10.4, Programming the Feature Codes
Section 10.4, Programming the Feature Codes
Section 10.5, Programming the Response Message Button
10.1  Programming for Speed Dialing
Speed dialing is a feature that lets you:
•  dial lengthy numbers using one or two buttons,
•  store intercom numbers of frequently called telephones,
•  store frequently used feature codes.
You can store numbers for speed dialing at the following locations:
•  at any function button that is not already assigned as a line 
button or other feature by the system administrator or installer,
•  at the keypad numbers 0–9,
•  at any DSS/BLF console button (if you have a companion 
console assigned to your station). 
						

							Programming Your Telephone
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Before you begin programming, write down the intercom or outside 
line you will use to access the number and the number digits that you 
are storing. Then, as you program the speed dial numbers, write the 
numbers on your telephone’s ID strips. You can also fill out the fol
-
lowing charts, if you wish, for a personal record of your stored 
numbers.
Note 1: You cannot reprogram the intercom button location from your 
telephone; however, your installer, through programming, can reas
-
sign these buttons to other locations on your telephone or to a con-
sole unit. Further, you cannot store feature codes on a second level at 
a storage location.
 
Note 2: The Federal Communications Commission (FCC) requires 
that when programming emergency numbers and/or making test calls 
to emergency numbers: 
•  perform such activities in the off-peak hours,such as early 
morning or late evening, 
•  remain on the line and briefly explain to the dispatcher the 
reason for the call. 
						

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Enter your stored numbers on these charts for future reference.
10.2  Programming Outside Numbers as 
Speed Dials
To store an outside number as a speed dial number, follow the display 
prompts and proceed as follows:
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial * * 1,
4.  press function button or dial pad button to choose storage loca-
tion,
5.  press line button to select dial-out line,
or,
dial 00 to select prime line or last line used
or,
Speed Dial Numbers
Key Pad ButtonsFunction Buttons
1F1
2F2
3F3
4F4
5
6
7
8
9
0 
						

							Programming Your Telephone
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dial 01-16 to select line group,
dial number (up to 16 digits long—include * and # if needed), 
Note: You may need a pause between numbers to compensate 
for differences in response time between your system and the 
host system (ask your attendant about this). To store a pause, 
press Hold, then continue dialing. 
 If your system is behind a 
host system that needs a hookflash to access a feature, press 
Ta p to store a hookflash, then continue dialing.
6.  press T/C to store the number,
7.  press next location button and store next number,
8.  repeat previous steps until all numbers are stored,
or,
press Ta l k to end.
Note: Storing a new speed dial number at a button location over-
writes an existing speed dial number already stored there.
10.3  Programming DSS Numbers
To store an intercom number as a DSS number,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial * * 3,
4.  press function button or dial pad button to choose storage loca-
tion,
5.  dial extension number,
6.  press next location button and store next DSS number,
7.  repeat the previous step until all DSS numbers are stored,
or,
press Ta l k to end. 
						

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Note: Storing a new DSS number at a button location overwrites an 
existing DSS number already stored there.
10.4  Programming the Feature Codes
If you find that you are using certain features often, you can program 
a feature’s dialing code (such as * 5 2 to forward your calls) at an 
unused function button. When you store a feature code, you automat
-
ically provide a button that has an enable and a disable toggle 
function. You can create access code buttons as you need them and as 
unused function buttons are available.
Often, your installer will store a frequently-used feature at a function 
button when he or she programs your telephone thus saving you the 
trouble of doing it yourself. If he or she does this, you may be able to 
overwrite that programming with some of your own; however, you 
can not overwrite line and intercom assignments.
To store a feature code at a function button,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial * * 3,
4.  press unassigned function button F1–F4 to choose storage loca-
tion.
5.  press programmable button for storage location,
6.  dial access code for feature,
7.  repeat last two steps until all features are programmed,
or,
press Ta l k to end. 
						

							Programming Your Telephone
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10.5  Programming the Response 
Message Button
Section 9.3, Sending Response Messages discusses how you can 
respond to callers in a nonverbal manner. This section discusses how 
you can create Response Message buttons that will send the same pre
-
selected message every time you press it.  If, for example, you know 
that you want to send the message I Will Call Back every time you 
receive a SOHVA call (remember you only receive SOHVA calls if 
you are using the optional headset), program a fixed Response 
Message button with that message, and label the button accordingly. 
Alternately, you can give yourself a scrolling button that allows you 
to review a list of messages and choose the particular message that 
you want to send. You can obtain the list of system-supplied mes
-
sages from your attendant.
To store a Response Message button,
1.  lift handset and press Ta l k (if necessary),
2.  press intercom button (if necessary),
3.  dial * * 6,
4.  press unassigned function button F1–F4 for location,
5.  dial 00 to make a scrolling button,
or,– 
dial message number (01–30) from list of messages to make a 
fixed button,
6.  press # to save programming,
7.  press Ta l k to end,
8.  label button location.