Comdial Scout II Users Guide
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Scout II User’s Guide Jun ‘02 Comdial 81 To override a DND condition at another telephone, 1. make intercom call and hear DND tone, 2. dial * 0 3 (called party will hear several short tone bursts), 3. wait for a reply. 8.12 Setting the Volume Controls Your telephone has a push-button volume control. This is a multi- purpose control that you can use to: • change the handset volume during a call. There are four handset loudness levels (and four levels on the optional headset as well). • set the ringer loudness and tone types while in standby mode. There are two ringer loudness levels, and three different tone types plus a vibrator position. CAUTION Remember, your telephone has a power saving feature that turns off the display after a short period of time. Be sure that you do not set and forget a DND condition. If you do, the blanked display will hide the displayed DND reminder from your view thus leaving your telephone in DND mode without any visible reference.
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Using The Other Telephone Features 82 Comdial Jun ‘02 8.12.1 ADJUSTING THE HANDSET VOLUME DURING A CALL Press R/VOL on the side of the handset during a call to change the ear- piece volume. (Be sure you are on a call when you set handset receiver volume; otherwise, you may inadvertently adjust your ringer level instead.) Press R/VOL once for each level change that you desire.
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Scout II User’s Guide Jun ‘02 Comdial 83 8.12.2 ADJUSTING THE HANDSET RINGER TONE AND VOLUME IN STANDBY MODE To adjust the volume of the ringer or to change the tone type, press R/VOL on the side of the handset while in standby mode. Press R/VOL once for each tone type/ringer loudness change that you desire. The ringer sounds once for each change as an example of the current setting. When you reach the setting that causes no ringer sound, you have reached the vibrator enable setting. The display
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Using The Other Telephone Features 84 Comdial Jun ‘02 indicates “Ringer Off” at this setting. Your final change becomes the new default setting and will result in your telephone ringing at that level for all future calls (until you change the default by repeating the procedure). Vibrate Mode “Ring off” shown on the preceding graphic is the vibrate mode. If you set the ringer off and the handset is not on the charger, the handset will vibrate when there is an incoming call. If you set the ringer off and the handset is on the charger, the handset will ring as Ring Type-A Low. Handset Ringer Switch The switch on the side of the handset turns the handset ringer on or off. When the switch on the side of the handset is turned off, you will see the ring off icon. When you turn the switch on the side of the handset on, the ring off icon disappears.
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Scout II User’s Guide Jun ‘02 Comdial 85 8.13 Switching the Dialing Mode b e t w e e n P u l s e a n d T o n e If your local telephone service is pulse (rotary dialing), your tele- phone is arranged to dial in this manner (when programmed to do so by the installer). If you need to send tones during a dialing sequence (e.g., to send bank-by-phone tones), you can convert to tone while dialing. The system will switch back to pulse dialing when you end your call. Yo u can store a # as part of an automatic dialing number to cause pulse-to-tone switching where needed. To convert to tone dialing at any time during dialing or while on an active call, press #. 8.14 Using the Tracker Paging System The Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, The system parks the call in orbit for retrieval by the paged party. The type of message that the system delivers (either alphanumeric or numeric-only) is dependent upon the Tracker pager model in use at the station. When outside callers call into a system that has both a Tracker Paging option and a voice mail option installed, the system gives these callers the option of either leaving a message or tracking the person that they are calling. If you have a Tracker pager assigned to your personal intercom number you can receive messages that someone else sends you. The system automatically installs the Tracker pager for your use; however, you can disable it when you do not wish to receive paged messages and when you leave at the end of your day. Note: If you do disable your Tracker pager at the end of your day, be sure to enable it at the beginning of your next day.
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Using The Other Telephone Features 86 Comdial Jun ‘02 To track a called party after receiving a ring—no answer, 1. make an intercom call to someone and receive no answer, 2. dial * 8, 3. hear confirmation beep (Tracker page accepted) or hear ringing tone (Tracker page not accepted), 4. press Ta l k to end. To track a called party without first calling them, 1. lift handset and press Ta l k (if necessary), 2. press intercom button (if necessary), 3. dial * 8, 4. dial extension number, 5. hear confirmation beep (Tracker page accepted) or hear ringing tone (Tracker page not accepted), 6. press Ta l k to hang up. To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1. answer call and press T/C, 2. dial extension number, 3. if the called station does not answer or is busy, dial * 8, 4. hear confirmation beep (Tracker page accepted) or hear ringing tone (Tracker page not accepted), 5. press Ta l k to end. Note: Tracker parked calls will return to your station after a pre-programmed time-out. You can either place the call into another Tracker page orbit or retrieve the call for servicing. To retrieve a call that you parked using the Tracker option, 1. press Hold button to scroll your held calls (display shows Page and extension number of each parked call), 2. press Ta p to retrieve the displayed parked call.
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Scout II User’s Guide Jun ‘02 Comdial 87 If you receive a parked call message on your Tracker pager, 1. lift handset and press Ta l k (if necessary), 2. press intercom button (if necessary), 3. dial Tracker pager displayed orbit code (#800–#899). 4. retrieve call. To disable or enable your Tracker pager, 1. lift handset and press Ta l k (if necessary), 2. press intercom button (if necessary), 3. dial * 0 6 to disable, or, dial * 0 7 to enable, 4. press Ta l k to end. 8.15 Using Your Digital Wireless Telephone with a DSS/BLF Console Your installer can assign a DSS/BLF console as a companion to your digital wireless telephone. This companion console extends the function button capability of your telephone with additional buttons and status lights. You can program the console buttons for speed dialing and direct station selection (DSS) with busy lamp field (BLF) status indication. When the installer assigns a companion console for your use, the system automatically clears the console’s buttons so that you can immediately store your functions at the buttons when you need them. To store information at the console buttons, use the procedures detailed in Section 10.2, Programming Outside Numbers as Speed Dials, Section 10.3, Programming DSS Numbers, and Section 10.5, Programming the Response Message Button. When using these pro- cedures, press a console button to denote the button location for storage instead of pressing a button on your telephone.
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Using The Other Telephone Features 88 Comdial Jun ‘02 To use the console with your digital wireless telephone, 1. lift handset and press Ta l k (if necessary), 2. press intercom button (if necessary), 3. press console button for desired feature, 4. complete your call in the normal manner. 5. press Ta l k to hang up.
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Scout II User’s Guide Jun ‘02 Comdial 89 9. SENDING AND RECEIVING NON-VERBAL MESSAGES This chapter details the several different methods that you can use to send and receive messages with your digital wireless telephone without using verbal communications. Section 9.1, Lighting the Message-Waiting Light Section 9.2, Sending LCD Messages Section 9.3, Sending Response Messages 9.1 Lighting the Message-Waiting Light If the system installer designates your station as a central message desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her. In addition to the message waiting light, leaving a message indication at a station also causes the dial tone at that station to sound in a broken manner when the station user takes his or telephone off-hook. If a telephone that receives a message has a DSS button that is pro- grammed to call the station that left a message, the light next to that DSS button on the message-receiving station will flash. To turn on the message-waiting light (and a broken dial tone) at an idle telephone: 1. lift the handset and press Ta l k (if necessary), 2. press the intercom button (if necessary), 3. dial * 3, and 4. dial the extension number of station to be alerted. The mes- sage-waiting light of the called station will flash.
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Sending And Receiving Non-Verbal Messages 90 Comdial Jun ‘02 To turn off the message waiting light at a busy or idle station, 1. lift the handset and press Ta l k (if necessary), 2. press the intercom button (if necessary), 3. dial # 3, and 4. dial the extension number of station that was alerted. The mes- sage-waiting light of the called station will turn off. To turn off the message-waiting light when you are either delivering or receiving a message: • press the intercom button. Note: Only the person who sent the message and the person receiving the message can turn the indicator off. To receive a message at your station: 1. observe the flashing message-waiting icon and the LCD mes- sage indicating who called for you, 2. press the intercom button, and 3. press Hold (the system automatically connects you to the mes- saging station). 9.2 Sending LCD Messages You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. These messages give the caller information on your telephone status. Get a list of the available messages from the attendant and write them on the blank chart on the next page. To turn on a message from your telephone: 1. lift the handset and press Ta l k (if necessary), 2. press the intercom button (if necessary), 3. dial * 0 2, 4. press # to clear the current message if one is stored, and