Comdial Scout 900MXS Cordless Instruction Manual
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LCD MESSAGE LIST (Write the attendant supplied message here.) Dial Code Message 01 Back at (default message 1) 02 Call (default message 2) 03 Ask them to hold (default message 3) 04 Take a message (default message 4) 05 I will call back (default message 5) 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 65 Sending And Receiving Non-Verbal Messages
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8.4 Sending Response Messages By programming one or moreRESPONSE MESSAGEbut - tons at unused function buttons F1–F4 on your digital wireless telephone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 30 system-supplied messages, or you can send the same message every time the situation arises. Further, you may at times re - ceive SOHVA calls (while you are using the optional headset) that you decide not to answer, and you can send a message to the calling telephone’s display for the caller to read. If you program a scrollingRESPONSE MESSAGEbutton at your telephone, you may use it to scroll through and select any of the system’s messages to send, allowing you to send a different message every time. If you program a fixedRESPONSE MES - SAGEbutton, you can send the same message every time in re- sponse to a situation, which saves you the trouble of scrolling to the message you want to send. This section tells you how to use theRESPONSE MESSAGE button(s) to send messages to LCD speakerphones. Refer to the chapter titledProgramming Your Telephonein this guide for instructions on programming theRESPONSE MESSAGE button(s). To send an LCD message to an LCD speakerphone that you call and receive busy signal or no answer, while still on the call, press the appropriate fixed RESPONSE MESSAGEbutton to send a preselected message (“Call [your name],” for example) to the other telephone, –or– while still on the call, press the scrolling RESPONSE MESSAGEbutton to scroll through the system-supplied messages, press#when your display shows the message you wish to send (the message will then be displayed at the called telephone). 66 Sending And Receiving Non-Verbal Messages
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To send an LCD message to a caller who has initiated a SOHVA call from an LCD speakerphone, hear the SOHVA voice announcement in your optional headset, press the appropriate fixedRESPONSE MESSAGEbut - ton to send a preselected message (I Will Call Back, for example) to the calling telephone, –or– while still on the call, press the scrolling RESPONSE MESSAGEbutton to scroll through the system-supplied messages, press#when your display shows the message you wish to send (the message will then be displayed at the calling telephone and the SOHVA call will be terminated). 67 Sending And Receiving Non-Verbal Messages
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Programming Your Telephone 9.1 Using Chapter Nine Use this chapter’s information to understand the various pro - gramming steps that you can take with your LCD speakerphone. 9.2 Programming For Speed Dialing 9.3 Storing Speed Dial Numbers 9.4 Storing DSS Numbers 9.5 Storing the Memory Location Speed Dial Numbers 9.6 Storing The Feature Codes 9.7 Storing The Response Message Button 69 Programming Your Telephone 9
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9.2 Programming For Speed Dialing Speed dialing is a feature that lets you: dial lengthy numbers using one or two buttons, store intercom numbers of frequently called telephones. store frequently used feature codes, You can store numbers for speed dialing at the following locat - ions: at any function button that isnot now assigned as a line button or other featureby the system administrator or in - staller, at the keypad numbers 0–9, at memory number locations within the handset, at any DSS/BLF console button (if you have a companion console assigned to your station). Before you begin programming, write down the intercom or outside line you will use to access the number and the number digits that you are storing. Then, as you program the speed dial numbers, write the numbers on your telephone’s ID strips. You can also fill out the charts on the next page, if you wish, for a personal record of your stored numbers. NOTE 1: You cannot reprogram theINTERCOMbutton location from your telephone; however, your installer, through VDT programming, can reassign these buttons to other locations on your telephone or to a console unit. Further, you cannot store feature codes on a second level at a storage location. NOTE 2: The Federal Communications Commission (FCC) requires that when pro- gramming emergency numbers and (or) making test calls to emergency numbers: 1. remain on the line and briefly explain to the dispatcher the reason for the call, 2. perform such activities in the off-peak hou rs, such as early morning or late evening. 70 Programming Your Telephone
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Enter your stored numbers on these charts for future reference. Speed Dial Numbers Key Pad Buttons Function Buttons 1F1 2F2 3F3 4F4 5 6 7 8 9 0 Speed Dial Numbers Handset Memory Locations 01 11 02 12 03 13 04 14 05 15 06 16 07 17 08 18 09 19 10 20 71 Programming Your Telephone
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9.3 Storing Speed Dial Numbers To storean outside numberas a speed dial number, follow the display prompts and proceed as follows: lift handset and pressTALK(if necessary), press intercom button (if necessary), dial1, press function button or dialpad button to choose storage location, press line button to select dial-out line, –or– dial00to select prime line or last line used, –or– dial01-16to select line group, dial number (up to 16 digits long—includeand#if needed), NOTE: You may need a pause between numbers to compensate for dif- ferences in response time between your system and the host sys- tem (ask your attendant about this). To store a pause, press HOLD, then continue dialing. If your system is behind a host system that needs a hookflash to access a feature, pressTA Pto store a hookflash, then continue dialing. pressT/Cto store the number, press next location button and store next number, repeat previous steps until all numbers are stored, –or– pressTALKto end. NOTE: Storing a new speed dial number at a button location overwrites an existing speed dial number already stored there. 72 Programming Your Telephone
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9.4 Storing DSS Numbers To store an intercom number as a DSS number, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial3, press function button or dialpad button to choose storage location, dial extension number, press next location button and store next DSS number, repeat the previous step until all DSS numbers are stored, –or– pressTALKto end. NOTE: Storing a new DSS number at a button location overwrites an existing DSS number already stored there. 9.5 Storing The Memory Location Speed Dial Numbers To store speed dial numbers at the handset memory locations, lift handset and pressMEMO, dial speed dial number, pressMEMO, dial memory location01–20(display showsStored), pressMEMOand store next number. 73 Programming Your Telephone
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9.6 Storing The Feature Codes If you find that you are using certain features often, you can program a feature’s dialing code (such as52to forward your calls) at an unused function button. When you store a feature code, you automatically provide a button that has an enable and a disable toggle function. You can create access code buttons as you need them and as unused function buttons are available. Often, your installer will store a frequently-used feature at a function button when he or she programs your telephone thus saving you the trouble of doing it yourself. If he or she does this, you may be able to overwrite that programming with some of your own; however, you can not overwrite line and intercom assignments. To store a feature code at a function button, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial3, press unassigned function buttonF1–F4to choose stor- age location. press programmable button for storage location, dial access code for feature, repeat last two steps until all features are programmed, –or– pressTALKto end. 74 Programming Your Telephone