Comdial Scout 900MXS Cordless Instruction Manual

							4.4 Parking Calls
You can place a call on hold in the system so that it can be an
-
swered from any station that does not have line appearance for
the call. You accomplish this by placing the call in one of nine
park orbits, where the call remains until it is answered. If the
call is not answered within a specified period of time, the sys
-
tem will send it back to your station for service (this is known
as a park recall).
When you press a personal or group intercom button and dial a
code to retrieve a parked call, the system removes it from the
park orbit and places it at your station on the intercom that you
selected.
To park a call in orbit,
while on the call, press intercom button,
press
,
dial code for park orbit (91-99for orbits 1-9),
remember the code for later use or make it known to
those who need to know it in order to retrieve the call.
To retrieve a call that was placed on hold in the system (parked),
lift handset and pressTALK(if necessary),
press intercom button (if necessary),
press#,
dial code for orbit (91-99for orbits1-9).
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Placing Calls on Hold 
						

							4.5 Handling Park Recalls
When a parked call “times out” of the system, it will return to
your telephone in the form of a park recall (you will hear four
short tone bursts at 12-second intervals). Your display will indi
-
cate that the call is a park recall and will identify the orbit from
which the recall originated.
To answer a park recall,
press button for recalling line. The call will then connect
to your station.
To place a park recall on hold at your station,
pressHOLD. If the call remains on hold for a period of
time, it will ring back to your telephone as a hold recall.
To re-park a park recall and restart the park timer,
answer/retrieve call,
lift handset and pressTALK(if necessary),
press intercom button (if necessary),
press
,
dial code for park orbit (91-99for orbits 1 -9).
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Placing Calls on Hold 
						

							Transferring Calls
5.1 Using Chapter Five
You can transfer calls from your digital wireless telephone to
another system telephone in several ways. The information in
this chapter describes those ways.
5.2 Transferring Screened And Unscreened Calls
5.3 Making A Hot Transfer
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Transferring Calls
5 
						

							5.2 Transferring Screened
And Unscreened Calls
You can answer a call at your telephone and transfer it to an
-
other telephone in one of two ways. If you first identify the
caller to the party receiving the transfer (giving that user the
opportunity to prepare for the call), you make ascreened trans
-
fer. If you transfer the call without first announcing it, you
make anunscreened transfer. If you transfer a call to another
telephone so that the call appears at the station immediately
without having to be retrieved, you make ahot transfer.
If the telephone to which you are transferring the call is busy,
you must recover the call yourself or choose one of several op
-
tions that may be available at your telephone. Also, if a trans
-
ferred call is not answered after a certain length of time (as set
by the your installer), the transferred call returns to your tele
-
phone.
To screen and transfer a call to another telephone in the system,
answer call,
pressT/C(call is automatically placed on hold),
dial extension number of telephone to receive transfer,
when intercom party answers, announce call,
pressTALKto disconnect. Intercom party can then an-
swer the call.
If the intercom party is busy, take the following action:
pressTAPto retrieve the call. Remember, you can use
the secure off-hook voice announce feature or the
camp-on call waiting feature to contact the intercom
party.
To transfer an unscreened call to another telephone,
answer call,
pressT/C(call is automatically placed on hold),
dial extension number of telephone to receive transfer,
pressTALKto disconnect. The call will then ring at that
station.
NOTE:Unscreened transfers camp-on at busy telephones and wait to be
answered. Each call automatically rings the telephone as soon
as it becomes idle.
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Transferring Calls 
						

							5.3 Making A Hot Transfer
Ahottransfer is a type of screened transfer. To perform ahot
transfer, you voice announce the transfer over the speaker of
the telephone that you want to receive the transfer, and release
the call to that telephone. The system handles the release in a
way that does not require the called party to retrieve the call
(the call does not ring at the station).
This feature is useful for transferring calls to people who need
to work in a handsfree mode. Once you announce the call and
the system completes the transfer, the person receiving the
transfer can simply begin speaking toward his or her
speakerphone to answer the call.
If you make ahottransfer to a monitor telephone, you can
voice announce the call over the telephone’s speaker, but the
person receiving the outside line transfer will need to lift the
handset to answer the call (the telephone will not ring after you
have made the announcement).
Please note that you can not make a hot transfer to a telephone
if its user has enabled the Voice Announce Block feature. This
telephone will automatically ring with the transfer requiring the
intercom party to answer it as either a screened or an un-
screened transfer.
To make ahottransfer to another telephone in the system,
answer call,
pressT/C(the call is automatically placed on hold),
dial extension number of telephone to receive the trans-
fer,
announce call,
pressTALKto disconnect.
called party immediately has the call.
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Transferring Calls 
						

							Conferencing Calls
6.1 Using Chapter Six
When you join your digital wireless telephone together on a
call with one or more system telephones, the arrangement is
known as conferencing. Use the information contained in this
chapter to understand how to make a conference.
6.2 Conferencing Telephones Together
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Conferencing Calls
6 
						

							6.2 Conferencing Telephones Together
When your digital wireless telephone is joined together with
several other telephones on the same call, the result is called
conferencing. You can make conference calls that involve up to
five parties, including you as the originating party, in any com
-
bination of outside lines and intercom parties. For example,
you can conference three outside lines and two intercom parties
or four outside lines and one intercom party or five intercom
parties — the combinations are up to you.
If you are involved in a conference call with two outside lines,
you can drop out of this established conference call and leave
the outside lines in the conference with each other. This is
known as an unsupervised conference call.
To set up a conference call that includes any combination of
outside lines and intercom parties,
make first call,
pressT/C(call is placed on hold automatically),
select next line,
make next call,
pressT/Cto establish conference,
repeat the last four procedures to add up to two more par-
ties, establishing a 5-party conference (including your-
self).
NOTE:If all the conference circuits are busy, you will not be able to add
a party to the conference.
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Conferencing Calls 
						

							To drop outside lines from the conference and remain in con
-
ference with intercom party,
pressHOLDto put all lines on hold before the parties
hang up (not doing this will result in a tone sounding in
the handset receiver, interrupting the remaining confer
-
ence),
when status light for outside line turns off, pressTAPto
return to conference.
To drop out of a conference call between you and two outside
lines (creating an unsupervised conference),
press#and hang up (lines remain lighted and in use until
both outside parties disconnect; if only one party drops
out of an unsupervised conference, the remaining party is
placed on hold).
To rejoin an unsupervised conference between two outside
lines,
pressTAP.
NOTE:Conference volume levels are dependent upon the
quality of the external lines.
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Conferencing Calls