Comdial Scout 900MXS Cordless Instruction Manual

							2.5 Making A Call Pick-Up
Often, the system installer arranges several telephones together
in a user group. If your digital wireless telephone is so ar
-
ranged, you can answer calls that are ringing at other stations
within your particular group. Also, you can answer a call that
is ringing at any telephone in the system if you know the tele
-
phone’s extension number.
To answer a call that is ringing within your group,
lift handset and pressTALK(if necessary),
press intercom button (if necessary),
dial#4,
answer call.
To answer a call that is ringing at any telephone in the system,
lift handset and pressTALK(if necessary),
press intercom button (if necessary),
dial
4,
dial extension number of ringing telephone,
answer call.
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Answering Calls 
						

							2.6 Responding To A Subdued
Off-Hook Voice Announcement
Your installer can arrange your telephone to receive a subdued
off-hook voice announcement (SOHVA) call. This calling
method allows an intercom caller to break into your current call
and make an announcement to you that only you can hear
through your handset receiver. The SOHVA call consists of
several short tone bursts followed by the SOHVA caller’s voice
giving you a message. Your distant on-line party cannot hear
the SOHVA call.
If your installer has programmed one of the function buttons
F1–F4 on your telephone as aSOHVAbutton, you can press it
to respond verbally to the SOHVA call. Alternately, you can
use aRESPONSE MESSAGEbutton to respond to the
SOHVA call in a non-verbal manner or you can ignore the
SOHVA call. The SOHVA caller must be using an LCD
speakerphone to receive your non-verbal response. (For further
information about response messaging, refer to sections 8.4 and
9.7 in this user’s guide.)
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Answering Calls 
						

							To respond verbally to a SOHVA call,
hear the SOHVA voice announcement,
press and hold the installer-programmedSOHVAbutton
and speak into your handset (your distant party cannot
hear your response),
release theSOHVAbutton after your response, and re
-
turn to the distant party.
To send an LCD message to a caller who has initiated a
SOHVA call from an LCD speakerphone,
hear the SOHVA voice announcement,
press the appropriate fixedRESPONSE MESSAGEbut
-
ton to send a preselected message (I Will Call Back, for
example) to the calling telephone,
–or–
while still on the call, press the scrolling
RESPONSE MESSAGEbutton to scroll through the
system-supplied messages,
press#when your display shows the message you wish to
send (the message will then be displayed at the calling
LCD speakerphone and the SOHVA call will be termi-
nated).
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Answering Calls 
						

							Making Calls
3.1 Using Chapter Three
When you wish to make a call, you must press the TALK but
-
ton to make the handset active and then select a line or the in
-
tercom. After you press TALK, the display provides you with
several pieces of information. The display first shows theAc
-
quiring Linkmessage. If the telephone can complete your call,
the display then shows the line you have selected. If your tele
-
phone cannot complete the call, the display shows a message
detailing the reason (for example, if the telephone cannot make
contact with the base unit, the display showsNO SERVICE).
As a convenience, your system installer may assign prime line
or prime intercom to your station. If he or she does so, you will
have access to the assigned line or intercom as soon as you
press TALK. You will not have to press a function button to se-
lect a line or intercom. Because of this versatility, the instruc-
tions in this chapter tell you to lift handset and pressTALK(if
necessary). The instructions also tell you to press line or inter-
com button (if necessary).
Use this chapter to understand the many ways to make calls
from your station.
3.2 Dialing Automatically
3.3 Dialing Manually
3.4 Redialing A Previously Dialed Number
3.5 Using Line Groups
3.6 Waiting For A Line (Queuing)
3.7 Making Intercom Calls
3.8 Camping At A Busy Station And
Waiting For An Automatic Callback
3.9 Camping At A Busy Station
And Waiting For An Answer (Call Waiting)
3.10 Overriding A Call Or A Do Not Disturb
Condition At Another Telephone (Executive Override)
3.11 Making A Subdued Off-Hook Voice Announcement
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Making Calls
3 
						

							3.2 Dialing Automatically
This feature provides speed dialing using programmable but
-
tons where you have previously stored numbers. since you usu
-
ally store a line choice as part of a speed dial number, line
selection is automatic with speed dialing. This user’s guide dis
-
cusses speed dial programming in a separate section, and you
should refer to it when you are ready to store your speed dial
numbers.
The system makes two types of speed dial numbers available at
the dial pad location for your use: (1) numbers that you store
for your own use (personal speed dial numbers), and (2) num
-
bers that the system attendant stores for everyone’s use (system
speed dial numbers). The system also allows you to have speed
dial numbers at unused feature button locations. Plus, the hand
-
set provides additional memory locations for speed dial use.
To automatically dial a speed dial number stored at one of the
programmable function buttons,
lift handset,
press preprogrammed speed dial buttonF1–F4(line se-
lection is usually a part of the stored speed dial number),
With your station at idle, you can use the following procedure
to automatically dial a personal or system speed dial number
that is stored at a dial pad location:
lift handset and pressTALK(if necessary),
dial code for desired personal speed dial number (0–9),
–or–
press S and then dial code for desired system speed dial
number(100 – 299),
NOTE: Remember, it is very common for your digital wireless telephone
to automatically select a line for your use when you lift the
handset and press TALK. Under these circumstances, you must
first select the intercom and press TAP before you can dial the
code for a speed dial number.
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Making Calls 
						

							To automatically dial a memory location number using the
MEMO button,
lift handset and pressTALK(if necessary),
press line button to select line or intercom (remember: se
-
lecting a line is not necessary if a prime line, prime inter
-
com, or idle line preference feature is assigned to your
telephone),
listen for dial tone,
pressMEMO,
dial memory location01–20.
3.3 Dialing Manually
You can manually dial a number over any available telephone
line or intercom you select. Or, if the installer assigned a prime
line, prime intercom, or the idle line preference feature to your
station, your digital wireless telephone will automatically select
a line for use when you lift its handset.
To dial an outside number manually,
lift handset and pressTALK(if necessary),
press line button to select line or intercom (remember: se-
lecting a line is not necessary if a prime line, prime inter-
com, or idle line preference feature is assigned to your
telephone),
listen for dial tone,
dial number.
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Making Calls 
						

							3.4 Redialing A Previously Dialed Number
If the last number you have called is busy or is not answering,
you can redial it once. The system temporarily saves the first
16 digits of this last manually dialed number for your redial
use.
You will overwrite a temporary system-saved number with sub
-
sequent dialing activity. If you have need to permanently save
the first 16 digits of the last manually dialed number for later
redial, ask your system installer about programing steps that he
or she can take to allow you to do this. A permanently saved
number remains available until you overwrite it by saving a
different number.
To automatically redial the last dialed number one time,
lift handset and pressTALK(if necessary),
press
#,
listen for ringing or busy tone:
– Ringing tone: When party answers, speak to him,
– Busy tone: pressTALKto disconnect.
NOTE: Remember, it is very common for your digital wireless telephone
to automatically select a line for your use when you lift the
handset and press TALK. Under these circumstances, you must
first select the intercom and press TAP before you can dial the
code for a speed dial number.
3.5 Using Line Groups
Some systems have telephone lines arranged into line groups
and made available at each telephone for making outside calls.
Your system administrator can tell you how your system is ar-
ranged. When line groups are available for your use, you may
access them for outside calling instead of pressing a line button
to select a individual line for use.
If your system has line groups, access them as follows:
lift handset and press TALK (if necessary),
press button to select intercom (if necessary),
dial desired line group access code:
9=line group 1
80through89=line groups 2 through 11
60through64= line groups 12 through 16
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Making Calls 
						

							listen for outside dial tone,
dial desired number,
listen for called party to answer.
3.6 Waiting For A Line(Queuing)
If all the lines in a line group are busy, you can place your tele
-
phone in a queue to await an idle line. When you share a line
with another telephone and the line is busy, you can place your
telephone in a queue to await the idle line.
To queue for a line group,
lift handset and press TALK (if necessary),
press button to select intercom (if necessary),
dial the desired line group access code,
hear busy tone,
dial 6.
If you have line appearance for a particular line and wish to
queue for it,
note the busy status light (LED),
lift handset and press TALK (if necessary),
press button to select intercom (if necessary),
dial
6,
press line button.
When line group is free, your telephone sounds several short
tone bursts. When you hear this,
lift handset, hear dial tone, and place call.
To cancel line group queuing,
lift handset and press TALK (if necessary),
press button to select intercom (if necessary),
dial#6and hang up.
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Making Calls 
						

							3.7 Making Intercom Calls
You can dial an intercom extension manually from the dial pad
or automatically using a direct station select (DSS) button that
you have previously programmed. There are two methods for
making an intercom call. One causes the called telephone to
ring. The other causes your voice to sound out at the called
telephone. Your installer can set the system to deliver either
tone-first or voice-first calling, although all systems have
tone-first as the default condition.
Keep in mind that whatever the system setting, a called party
can set a voice announce block condition at his or her tele
-
phone to prevent all voice announce calls. Furthermore, if he or
she blocks voice announce, the system also blocks SOHVA
calls .
(The following instructions assume a tone-first default setting.
Any user can change a call to voice announce signaling for
that call simply by pressing the INTERCOM button again after
dialing the extension number or by pressing the DSS button
again.)
To manually cause the other telephone to ring (tone calling),
lift handset and pressTALK(if necessary),
press button to select intercom (if necessary),
dial extension number (called telephone will ring).
To tone call automatically,
lift handset and pressTALK(if necessary),
pressDSSbutton (called telephone will ring).
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Making Calls