Comdial Scout 900MXS Cordless Instruction Manual

							10.9 Attaching The Belt Clip To The Handset
Snap the tabs of the belt clip into all four notches on the sides
of the handset. Use the belt clip to attach the handset to your
belt or pocket for convenient portability. Notice that the belt
clip includes a metal loop that you can use to suspend the hand
-
set from a lanyard if you wish.
To remove the belt clip, pry one tab at a time from the notch
on the side of the handset. Carefully lift the belt clip off.
CAUTION
The belt clip is designed to fit snugly onto the handset.
85
Installing The Digital Wireless Telephone
VOLMUTE
EXP95CLO
Lanyard Loop 
						

							10.10 Testing the Coverage Range
Your digital wireless telephone will continue to operate effec
-
tively as you move some distance away from the base unit.
Many circumstances affect the maximum distance that you can
travel away from the base unit’s location. Among these are
walls and other obstructions that separate you from the base
unit’s location. It is a good practice to test the maximum cover
-
age range that your digital wireless telephone delivers when
you first install it so that you will know how far you can travel
away from the base unit’s location and still have effective com
-
munications.
To test the coverage location,
disconnect the station line cord from the base unit,
ensure that the AC adapter is connected to the base unit,
lift the handset and verify that the display showsNo
Comm,
pressTALK,
if the handset is in range, the display showsIn Rangeand
the handset sounds a single tone burst,
–or–
if the handset is out of range, the display showsNO SER-
VICEand the handset sounds three tone bursts,
move away from the base unit’s location in an
ever-increasing distance while repeating the above test
until you no longer get anIn Rangedisplay—the maxi-
mum distances in any direction at which you can get the
In Rangedisplay and hear the single tone burst defines
the coverage range limits,
hang up the handset and reconnect the station line cord to
end the range testing.
NOTE: If you should wander out of range while on a call, you will lose voice
contact with your party but your handset will keep its display and status
lights active for approximately 20 seconds. During this 20 second time pe-
riod, you can step back in range and resume your conversation. After this ap-
proximate 20 second time period, the handset’s display shows NO SERVICE,
the handset sounds three tone bursts, and the telephone drops the call.
86
Installing The Digital Wireless Telephone 
						

							Troubleshooting
Your Telephone
11.1 Using Chapter Eleven
If your digital wireless telephone is not operating properly, use
this chapter’s information to help identify the cause of im
-
proper operation.
11.2 Interpreting The Trouble Symptoms
11.3 Making A Power Reset
11.2 Interpreting The Trouble Symptoms
Should your digital wireless telephone fail to operate properly,
review the following list of symptoms and causes for help.
87
Troubleshooting Your Telephone
11 
						

							Symptom Possible Cause
Charge light will not turn on when you
place handset in base unit.
–Be sure AC adapter is plugged into
base unit and wall socket. Be sure
handset is properly seated in base
unit cradle
–Be sure nickel-cadmium battery
pack is properly installed on
handset
–Be sure that the charging contacts
on the handset and base unit are
clean
Frequent interruptions in conversa
-
tions,–Be sure base unit antenna is
vertical
–Move handset closer to base unit
–Locate base unit at a greater height
Hear warning tone and seeNO SER
-
VICEmessage in display,–Move handset closer to base unit
Handset does not ring,–Weak battery (replace with fresh
battery
pack or charge handset for 8–10
hours)*
–Check ringer alert setting—may be
set for ringer off without optional
vibrator alert installed
–Be sure base unit antenna is fully
vertical
–Move handset closer to base unit
Error Tone,–May occur when incorrect buttons
are pressed during speed dial
programming. For example,, if a
button has a line assigned to it,, it is
not available as a programmable
button and an error tone sounds if it
is pressed during programming.
Scrambled display
No link
Feature access problems,–Reset power
Display showsNo Comm,–base unit cannot make contact with
telephone system. Check line cord.
* If you isolate improper operation to a defective battery
pack, verify that the battery chargers are operating prop-
erly. If the battery chargers are operating properly, pur-
chase a new battery pack. Since handset and battery
warranties differ, do not return your handset for servicing
with its battery installed. Refer to the product label or con-
sult with your dealer for complete details.
Radio Interference is not a defect indication. If the situation
persists, contact your system administrator.
88
Troubleshooting Your Telephone 
						

							11.3 Making A Power Reset
If you ever experience scrambled displays, link problems, or
feature access problems, you may need to execute a power re
-
set procedure.
To reset power on the base unit,
disconnect the AC adapter plug from the base unit,
wait several seconds,
reconnect AC adapter plug to base unit.
To reset power on the handset,
lift the handset from the base unit,
remove the battery pack,
wait several seconds,
replace battery pack.
89
Troubleshooting Your Telephone 
						

							A
Account Codes, Entering 7.5
Answering Calls 2
Answering Calls At Monitored Stations 2.3
Answering Night Transferred Calls 2.4
Answering Outside And Intercom Calls 2.2
Applying Power to the Base Unit 10.4
Attaching The Belt Clip To The Handset 10.9
Authorization Codes, Entering 7.6
Automatic Callback 3.8
Automatic Dialing 3.2
B
Battery Contacts, Cleaning The 10.8
Battery Pack, Charging The Handset’s 10.6
Battery Pack, Installing 10.5
Battery Packs, Charging Extra 10.7
Belt Clip, Attaching The 10.9
Blocking Voice Announce Calls 7.2
Busy Button Inquiry 7.3
Button Inquiry 7.3
Button Query 7.4
C
Call Forwarding 7.7
Call Pick-Up, Making A 2.5
Call Waiting 3.9
Camping At A Busy Station And Waiting For An Answer (Call Waiting) 3.9
Camping At A Busy Station And Waiting For An Automatic Callback 3.8
Charging Extra Battery Packs 10.7
Charging The Handset’s Battery Pack 10.6
Cleaning The Battery Contacts 10.8
Conferencing Calls 6
Conferencing Telephones Together 6.2
Connecting To The Station Jack 10.3
Console Operation 7.16
Coverage Range, Testing The 10.10
D
Dialing Automatically 3.2
Dialing Manually 3.3
Dialing Mode, Switching Between Pulse And Tone 7.14
Displaying Button Functions 7.4
Displaying Status Of Busy Lines And Stations (Busy Button Inquiry) 7.3
Do Not Disturb, Setting Condition At Your Telephone 7.12
DSS/BLF Console, Using With The Digital Wireless Telephone 7.16
DSS Numbers, Storing 9.4
1
Index 
						

							E
Entering Account Codes 7.5
Entering Authorization Codes 7.6
Executive Override 3.10
F
Forwarding Calls 7.7
Functions, Knowing Your Telephone’s 1.4
H
Handing Hold Recalls 4.3
Handling Park Recalls 4.5
Hold Recalls, Handling 4.3
Holding Calls 4.2
Hot Transfer, Making A 5.3
I
Installation Location, Selecting The 10.2
Installing The Battery Pack 10.5
Installing The Digital Wireless Telephone 10
Intercom Calls, Answering 2.2
Intercom Calls, Making 3.7
Interpreting The Low Battery Indication 1.5
Interpreting The Trouble Symptoms 11.3
Introducing The Digital Wireless Telephone 1
K
Knowing Your Digital Wireless Telephone 1.3
Knowing Your Telephone’s Functions 1.4
Lighting The Message Waiting Light 8.2
L
Line Groups, Using 3.5
Low Battery Indication, Interpreting 1.5
M
Making A Call Non-Private (Privacy Release) 7.8
Making A Call Pick-Up 2.5
Making A Hot Transfer 5.3
Making A Power Reset 11.4
Making A Subdued Off-Hook Voice Announcement 3.11
Making Calls 3
Making Intercom Calls 3.7
Manual Dialing 3.3
Message Button, Storing The Response 9.7
Message Response Button 8.4, 9.7
Message Waiting Light, Lighting The 8.2
Messages, Sending And Receiving Non-Verbal 8
Messages, Sending LCD 8.3
Messages, Sending Response 8.4
Monitoring A Conversation Between Two Telephones (Service Observing) 7.9
Muting Your Telephone 7.10
2
Index 
						

							O
Outside Calls, Answering 2.2
Overriding A Call Or A Do Not Disturb Condition
At Another Telephone (Executive Override) 3.10
P
Paging Announcement, Sending A 7.11
Park Recalls, Handling 4.5
Parking Calls 4.4
Placing Calls On Hold 4
Power, Applying To Base Unit 10.4
Privacy Release 7.8
Programming For Speed Dialing 9.2
Programming Your Telephone 9
Q
Queuing 3.6
Quick Reference Guide A1
R
Redialing A Previously Dialed Number 3.4
Reset, Making A Power 11.4
Responding To A Subdued Off-Hook Voice Announcement 2.6
S
Selecting The Installation Location 10.2
Sending A Paging Announcement 7.11
Sending And Receiving Non-Verbal Messages 8
Sending LCD Messages 8.3
Sending Response Messages 8.4
Setting A Do Not Disturb Condition At Your Telephone 7.12
Setting The Volume Control 7.13
Service Observing 7.9
Speed Dial Number, Storing 9.3
Speed Dial Numbers, Storing The Memory Location 9.5
Speed Dial Programming 9.2
Station Jack, Connecting To 10.3
Storing DSS Numbers 9.4
Storing Speed Dial Numbers 9.3
Storing The Feature Codes 9.6
Storing The Memory Location Speed Dial Numbers 9.5
Storing The Response Message Button 9.7
Subdued Off-Hook Voice Announcement, Making A 3.11
Subdued Off-Hook Voice Announcement, Responding To A 2.6
Switching The Dialing Mode Between Pulse And Tone 7.14
3
Index 
						

							T
Testing The Coverage Range 11.5
Tracker Paging System, Using The 7.14
Transfer, Making A Hot 5.3
Transferring Calls 5
Transferring Screened And Unscreened Calls 5.2
Trouble Symptoms, Interpreting 11.3
Troubleshooting Your Telephone 11
U
Using Line Groups 3.5
Using The Other Telephone Features 7
Using The Tracker Paging System 7.15
Using This Guide 1.1
Using Your Digital Wireless Telephone With A DSS/BLF Console 7.16
V
Voice Announce Block 7.2
Volume Control, Setting The 7.13
W
Waiting For A Line (Queuing) 3.6
4
Index