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Comdial Scout 900MXS Cordless Instruction Manual

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    							Using The Other
    Telephone Features
    7.1 Using Chapter Seven
    This chapter details features that enhance the basic operation of
    your digital wireless telephone.
    Remember, your station may be arranged to give you access to
    an assigned line or intercom as soon as you lift the handset
    from the base unit or as soon as you press the TALK button if
    you are using the handset in a portable manner. Because of this
    versatility, the instructions in this chapter tell you tolift handset
    and pressTALK(if necessary). The instructions also tell you to
    press line or intercom button (if necessary).
    7.2 Blocking Voice Announce Calls
    7.3 Displaying Status Of Busy Lines
    And Stations (Busy Button Inquiry)
    7.4 Displaying Button Functions
    7.5 Entering Account Codes
    7.6 Entering Authorization Codes
    7.7 Forwarding Calls
    7.8 Making A Call Non-Private
    7.9 Monitoring A Conversation Between
    Two Telephones (Service Observing)
    7.10 Muting Your Telephone
    7.11 Sending A Paging Announcement
    7.12 Setting A Do Not Disturb Condition At Your
    Telephone
    7.13 Setting The Volume Control
    7.14 Switching The Dialing Mode Between Pulse And Tone
    7.15 Using The Tracker Paging System
    7.16 Using Your Digital Wireless Telephone
    With A DSS/BLF Console
    45
    Using The Other Telephone Features
    7 
    						
    							7.2 Blocking Voice Announced Calls
    When you operate your telephone using the optional headset,
    other system users can make subdued off-hook voice an
    -
    nouncements to you through your headset while your are on a
    call. You can block these SOHVA announcements if you wish.
    To block SOHVA calls,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial2.
    To un-block SOHVA calls,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial#2.
    7.3 Displaying Status Of Busy
    Lines And Stations
    The system installer can provide your digital wireless tele-
    phone with the ability to display the identify the station that is
    busy on a line and the line on which a station is busy (this latter
    feature usually requires an optional DSS/BLF console). The
    system presents the information to your display for 10 seconds
    after you request it. If your telephone does not have this fea-
    ture, it displays busy status without identifying information.
    To identify the station that occupies a busy line,
    lift handset and pressTALK(if necessary),
    press line button for busy line,
    read identity of occupying station in your telephone’s dis-
    play.
    To identify the line that a busy station occupies,
    press DSS button for busy station
    NOTE: unless your telephone has a DSS button assigned at F1–F4, you
    will need the optional DSS/BLF console to exercise this feature.
    read identity of busy line in your telephone’s display.
    46
    Using The Other Telephone Features 
    						
    							7.4 Displaying Button Functions(Button Query)
    You can cause the telephone’s display to identify the function
    of each button on your telephone. This is useful when the in
    -
    staller has assigned your function buttons for special-purpose
    tasks and you need to remind yourself of the button’s feature.
    To button query your telephone,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    Dial8.
    press the button in question,
    read the displayed information (display will hold for few
    seconds before the telephone returns to idle).
    47
    Using The Other Telephone Features 
    						
    							7.5 Entering Account Codes
    If the system installer has arranged your telephone system for
    account code entry, your telephone display may prompt you to
    dial a code and then enter an account code before you dial a
    number or after you answer a call. Account codes enhance the
    station message detail accounting reports that businesses some
    -
    times find useful.
    To enter account code on an incoming call,
    answer call,
    press intercom button,
    dial04(call is automatically placed on hold),
    dial account code. Your telephone automatically returns
    to the call after you’ve dialed the complete account code.
    To enter account code on an outgoing call,
    lift handset and pressTALK(if necessary),
    press line button (if necessary),
    press intercom button,
    dial04(call is automatically placed on hold),
    dial account code,
    listen for dial tone and dial number you are calling.
    NOTE:If you hear an error tone after you have dialed your account
    code, check the number for validity.
    48
    Using The Other Telephone Features 
    						
    							7.6 Entering Authorization Codes
    Authorization codes give you awalking class of serviceoption.
    Walking class of serviceprovides you with the mobility to use
    your class of service (COS) features, prime line assignments,
    and exception numbers on any other telephone in the system.
    This feature could be useful to you should you travel out of
    range to use your digital wireless telephone and need to use a
    system telephone that you find nearby. With authorization code
    operation, you will not be limited by features that are available
    to the particular telephone that you happen to be using.
    Authorization codes are associated with your personal intercom
    number and are assigned to you by your installer when he or
    she programs the system. When you enter your assigned autho
    -
    rization code at another system telephone, the code alerts the
    system to make your normal features available to you at that
    telephone. This means that you can use the same calling fea-
    tures on that telephone that the system allows you to use on
    your telephone; however, you cannot disturb the last number
    redial stored there by the normal user. Once you access your
    calling features at another telephone, they remain in effect until
    any idle time exceeds the authorization code time-out period.
    You can also use your authorization code to lock your digital
    wireless telephone and deny other users access to its lines and
    features. This feature prevents indiscriminate use should you
    leave your handset laying somewhere unattended.
    49
    Using The Other Telephone Features 
    						
    							To activate walking class of service,
    select another system telephone to use,
    pressINTERCOMon that telephone,
    dial#08,
    dial your authorization code,
    complete your calling requirements.
    To lock your telephone,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial#04
    dial your authorization code.
    NOTE: If you wait longer than two seconds to dial a digit after you dial
    the action code, that pause, and any others that you might in-
    clude, becomes part of the lock code. The telephone display will
    show a (-) to represent a pause as part of the code as you enter
    it. You must allow for any pauses at wherever location that you
    inserted them in the number string when you unlock your tele-
    phone. This feature provides you with a method for creating a
    very effective lock and unlock password.
    To unlock your telephone,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial your authorization code (remember, include any
    pauses that you inserted when you locked your tele-
    phone).
    50
    Using The Other Telephone Features 
    						
    							7.7 Forwarding Calls
    You can permanently forward calls that normally ring at your
    telephone. You can forward just your prime line and intercom
    calls or you can forward all calls. When you exercise this fea
    -
    ture, your telephone will ring a short ring burst each time the
    system forwards a call. It does this to remind you that the sys
    -
    tem is forwarding your calls.
    You can also forward calls that ring at your telephone but re
    -
    ceive no answer; This feature is valuable if you are frequently
    too busy to answer a call yet find it inconvenient to have your
    calls permanently forwarded. The system installer sets the
    number of rings that sound at your telephone before the system
    forwards the calls.
    To forward your calls,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial one of the following codes,
    Forward Immediately Forward After Ring
    No-Answer Or Busy
    All calls
    52,54
    Prime line and personal
    intercom calls5153
    Telephone automatically hangs up when you finish.
    To cancel call forwarding,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial#5,
    Telephone automatically hangs up when you finish.
    51
    Using The Other Telephone Features 
    						
    							7.8 Making A Call Non-Private(Privacy Release)
    It is often the case that telephones will share line appearance
    for one or more lines. When one telephone is active on a line
    that several other telephones share, the call is private (users at
    the other telephones cannot join the conversation by pressing
    the line button of the line being used). A situation may exist
    where users want others to join an in-progress call. In this case,
    they need a method to make the call non-private. If you have
    this situation with your digital wireless telephone, ask your sys
    -
    tem installer to assign aPRIVACY RELEASEbutton on your
    telephone at one of your function buttons F1–F4.
    To release privacy from your telephone while on a call,
    press preprogrammedPRIVACY RELEASEbutton.
    The light associated with the PRIVACY RELEASE but
    -
    ton will remain on steady when your telephone is in a
    non-private mode.
    Others who wish to join the call must press the active line but-
    ton on their telephones. Privacy returns when the call is com-
    pleted.
    52
    Using The Other Telephone Features 
    						
    							7.9 Monitoring A Conversation Between
    Two Telephones
    (Service Observing)
    If your telephone provides the installer-programmed service
    observing feature, you can use it to monitor an on-going con
    -
    versation at another telephone in an undetected manner.
    To monitor another station at any time,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial#03,
    dial extension number of telephone to be monitored,
    pressTALKto end monitoring.
    7.10 Muting Your Telephone
    By using theMUTEbutton, you can block transmission of
    your voice to the calling party. For example, if someone comes
    into your office to talk to you and you do not want this conver-
    sation to interrupt the distant party, press theMUTEbutton.
    To mute your telephone,
    press and holdMUTE(you can still hear the distant
    party’s voice).
    To speak to the calling party,
    releaseMUTE.
    53
    Using The Other Telephone Features 
    						
    							7.11 Sending A Paging Announcement
    There are several ways to make a public announcement to all or
    a portion of your location. Your system might be arranged with
    an external paging unit that you access by pressing a line but
    -
    ton or by dialing a special code. This unit sounds the an
    -
    nouncement over an external speaker unit.
    Your system may provide an all-call or a zone page feature that
    you access by dialing special codes. This arrangement sounds
    your voice announcement through the telephone speakers.
    All-call sounds the announcement through all telephones, while
    zone paging sounds it only through those telephones located in
    a specific area. Check with your system administrator to deter
    -
    mine the type of paging and access method that you should use.
    To send a paging announcement,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial70-77for zones1-8(when the system is operating
    in the defaulted mode, zone 1 provides an all-call func-
    tion),
    make announcement,
    NOTE: To guard against the annoying noise caused by audio feedback,
    do not stand near a paging speaker while you deliver a page an-
    nouncement.
    remain on line if awaiting a reply (known as a “meet-me”
    page),
    –or–
    hang up to end.
    To reply to a “meet-me” page,
    hear page announcement,
    lift handset and pressTALK(if necessary),
    press intercom button (if necessary),
    dial78,
    meet paging party on line.
    54
    Using The Other Telephone Features 
    						
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