Comdial Scout 900MXS Cordless Instruction Manual
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Using The Other Telephone Features 7.1 Using Chapter Seven This chapter details features that enhance the basic operation of your digital wireless telephone. Remember, your station may be arranged to give you access to an assigned line or intercom as soon as you lift the handset from the base unit or as soon as you press the TALK button if you are using the handset in a portable manner. Because of this versatility, the instructions in this chapter tell you tolift handset and pressTALK(if necessary). The instructions also tell you to press line or intercom button (if necessary). 7.2 Blocking Voice Announce Calls 7.3 Displaying Status Of Busy Lines And Stations (Busy Button Inquiry) 7.4 Displaying Button Functions 7.5 Entering Account Codes 7.6 Entering Authorization Codes 7.7 Forwarding Calls 7.8 Making A Call Non-Private 7.9 Monitoring A Conversation Between Two Telephones (Service Observing) 7.10 Muting Your Telephone 7.11 Sending A Paging Announcement 7.12 Setting A Do Not Disturb Condition At Your Telephone 7.13 Setting The Volume Control 7.14 Switching The Dialing Mode Between Pulse And Tone 7.15 Using The Tracker Paging System 7.16 Using Your Digital Wireless Telephone With A DSS/BLF Console 45 Using The Other Telephone Features 7
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7.2 Blocking Voice Announced Calls When you operate your telephone using the optional headset, other system users can make subdued off-hook voice an - nouncements to you through your headset while your are on a call. You can block these SOHVA announcements if you wish. To block SOHVA calls, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial2. To un-block SOHVA calls, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#2. 7.3 Displaying Status Of Busy Lines And Stations The system installer can provide your digital wireless tele- phone with the ability to display the identify the station that is busy on a line and the line on which a station is busy (this latter feature usually requires an optional DSS/BLF console). The system presents the information to your display for 10 seconds after you request it. If your telephone does not have this fea- ture, it displays busy status without identifying information. To identify the station that occupies a busy line, lift handset and pressTALK(if necessary), press line button for busy line, read identity of occupying station in your telephone’s dis- play. To identify the line that a busy station occupies, press DSS button for busy station NOTE: unless your telephone has a DSS button assigned at F1–F4, you will need the optional DSS/BLF console to exercise this feature. read identity of busy line in your telephone’s display. 46 Using The Other Telephone Features
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7.4 Displaying Button Functions(Button Query) You can cause the telephone’s display to identify the function of each button on your telephone. This is useful when the in - staller has assigned your function buttons for special-purpose tasks and you need to remind yourself of the button’s feature. To button query your telephone, lift handset and pressTALK(if necessary), press intercom button (if necessary), Dial8. press the button in question, read the displayed information (display will hold for few seconds before the telephone returns to idle). 47 Using The Other Telephone Features
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7.5 Entering Account Codes If the system installer has arranged your telephone system for account code entry, your telephone display may prompt you to dial a code and then enter an account code before you dial a number or after you answer a call. Account codes enhance the station message detail accounting reports that businesses some - times find useful. To enter account code on an incoming call, answer call, press intercom button, dial04(call is automatically placed on hold), dial account code. Your telephone automatically returns to the call after you’ve dialed the complete account code. To enter account code on an outgoing call, lift handset and pressTALK(if necessary), press line button (if necessary), press intercom button, dial04(call is automatically placed on hold), dial account code, listen for dial tone and dial number you are calling. NOTE:If you hear an error tone after you have dialed your account code, check the number for validity. 48 Using The Other Telephone Features
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7.6 Entering Authorization Codes Authorization codes give you awalking class of serviceoption. Walking class of serviceprovides you with the mobility to use your class of service (COS) features, prime line assignments, and exception numbers on any other telephone in the system. This feature could be useful to you should you travel out of range to use your digital wireless telephone and need to use a system telephone that you find nearby. With authorization code operation, you will not be limited by features that are available to the particular telephone that you happen to be using. Authorization codes are associated with your personal intercom number and are assigned to you by your installer when he or she programs the system. When you enter your assigned autho - rization code at another system telephone, the code alerts the system to make your normal features available to you at that telephone. This means that you can use the same calling fea- tures on that telephone that the system allows you to use on your telephone; however, you cannot disturb the last number redial stored there by the normal user. Once you access your calling features at another telephone, they remain in effect until any idle time exceeds the authorization code time-out period. You can also use your authorization code to lock your digital wireless telephone and deny other users access to its lines and features. This feature prevents indiscriminate use should you leave your handset laying somewhere unattended. 49 Using The Other Telephone Features
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To activate walking class of service, select another system telephone to use, pressINTERCOMon that telephone, dial#08, dial your authorization code, complete your calling requirements. To lock your telephone, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#04 dial your authorization code. NOTE: If you wait longer than two seconds to dial a digit after you dial the action code, that pause, and any others that you might in- clude, becomes part of the lock code. The telephone display will show a (-) to represent a pause as part of the code as you enter it. You must allow for any pauses at wherever location that you inserted them in the number string when you unlock your tele- phone. This feature provides you with a method for creating a very effective lock and unlock password. To unlock your telephone, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial your authorization code (remember, include any pauses that you inserted when you locked your tele- phone). 50 Using The Other Telephone Features
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7.7 Forwarding Calls You can permanently forward calls that normally ring at your telephone. You can forward just your prime line and intercom calls or you can forward all calls. When you exercise this fea - ture, your telephone will ring a short ring burst each time the system forwards a call. It does this to remind you that the sys - tem is forwarding your calls. You can also forward calls that ring at your telephone but re - ceive no answer; This feature is valuable if you are frequently too busy to answer a call yet find it inconvenient to have your calls permanently forwarded. The system installer sets the number of rings that sound at your telephone before the system forwards the calls. To forward your calls, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial one of the following codes, Forward Immediately Forward After Ring No-Answer Or Busy All calls 52,54 Prime line and personal intercom calls5153 Telephone automatically hangs up when you finish. To cancel call forwarding, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#5, Telephone automatically hangs up when you finish. 51 Using The Other Telephone Features
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7.8 Making A Call Non-Private(Privacy Release) It is often the case that telephones will share line appearance for one or more lines. When one telephone is active on a line that several other telephones share, the call is private (users at the other telephones cannot join the conversation by pressing the line button of the line being used). A situation may exist where users want others to join an in-progress call. In this case, they need a method to make the call non-private. If you have this situation with your digital wireless telephone, ask your sys - tem installer to assign aPRIVACY RELEASEbutton on your telephone at one of your function buttons F1–F4. To release privacy from your telephone while on a call, press preprogrammedPRIVACY RELEASEbutton. The light associated with the PRIVACY RELEASE but - ton will remain on steady when your telephone is in a non-private mode. Others who wish to join the call must press the active line but- ton on their telephones. Privacy returns when the call is com- pleted. 52 Using The Other Telephone Features
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7.9 Monitoring A Conversation Between Two Telephones (Service Observing) If your telephone provides the installer-programmed service observing feature, you can use it to monitor an on-going con - versation at another telephone in an undetected manner. To monitor another station at any time, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#03, dial extension number of telephone to be monitored, pressTALKto end monitoring. 7.10 Muting Your Telephone By using theMUTEbutton, you can block transmission of your voice to the calling party. For example, if someone comes into your office to talk to you and you do not want this conver- sation to interrupt the distant party, press theMUTEbutton. To mute your telephone, press and holdMUTE(you can still hear the distant party’s voice). To speak to the calling party, releaseMUTE. 53 Using The Other Telephone Features
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7.11 Sending A Paging Announcement There are several ways to make a public announcement to all or a portion of your location. Your system might be arranged with an external paging unit that you access by pressing a line but - ton or by dialing a special code. This unit sounds the an - nouncement over an external speaker unit. Your system may provide an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers. All-call sounds the announcement through all telephones, while zone paging sounds it only through those telephones located in a specific area. Check with your system administrator to deter - mine the type of paging and access method that you should use. To send a paging announcement, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial70-77for zones1-8(when the system is operating in the defaulted mode, zone 1 provides an all-call func- tion), make announcement, NOTE: To guard against the annoying noise caused by audio feedback, do not stand near a paging speaker while you deliver a page an- nouncement. remain on line if awaiting a reply (known as a “meet-me” page), –or– hang up to end. To reply to a “meet-me” page, hear page announcement, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial78, meet paging party on line. 54 Using The Other Telephone Features