Comdial Impact Dsu Ii Lcd Speakerphone Instructions Manual
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To receive a message at an alerted station, 1.OBSERVEflashing message waiting light. 2.PRESSMESSAGE.(PRESSINTERCOMANDHOLDfor models 8012S and 8024S). Connection to the station that left message is automatic. LCD Message List (Write attendant supplied messages here.) Dial Code Message 0 1 Back At 2 Call 3 4 5 6 7 8 9 LCD Speakerphone Station User’s Guide 43 GCA70-281 Nonverbal Messaging
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LCD Message Delivery You can set system-supplied messages to be received and displayed by a calling LCD speakerphone. To turn message on, 1.PRESSINTERCOM. 2.DIAL . 3.DIALthe desired number from your message list. The default messages of “Back At” and “Call” may be used: For default message 1, which is “Back At,” dial time in twelve-hour format using the # as a colon. For default message 2, which is “Call,” dial the telephone number of where you will be. 4.PRESSSPEAKERto end message. Intercom light flashes steadily. To turn off message and your intercom light, 1.PRESSINTERCOM. 2.DIAL . Assist Button Message Delivery If you have preprogrammed an ASSIST button on your telephone, you can use it to send an LCD message to your supervisor, asking for assistance while you are on a call. See page 54 for instructions on programming an ASSIST button. To send a message for assistance, 1.PRESSASSISTbutton that you have programmed. 2.PRESSDSS/BLFof the telephone user you need help from. (This is not necessary when the desired extension number was stored along with the ASSIST button programming.) 3. If the assisting telephone is idle, a ring burst sounds and a message appears in its display. If it is busy, the message appears when it becomes idle. 44 LCD Speakerphone Station User’s Guide Nonverbal Messaging GCA70-281
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Programming DSS Numbers Storing another station extension number at a DSS/BLF programmable location allows you to monitor that station, dial with the press of one button, or pick up or hold calls at that station quickly and conveniently. To store an intercom extension number as aDSSnumber, proceed as follows: 1.SELECT OPTIONS. 2.SELECT NEXTuntil DSSappears. 3.SELECT DSS. 4.PRESSprogrammable button to choose location. 5.DIALextension number. 6.PRESSnext location buttonAND STOREnextDSSnumber. 7.REPEATthe previous step until allDSSnumbers are stored,OR PRESSSPEAKERto end. CAUTION Do not attempt to program interactive buttons; doing so can cause the system to make features unavailable. If you inadvertently program interac- tive buttons, you can retrieve their functions in the following manner: 1. PRESSINTERCOM 2. PRESS desired interactive button to reprogram 3. DIAL ,,or to program buttons from left to right. LCD Speakerphone Station User’s Guide 45 GCA70-281 Programming 6 Dial Extension PREV Designating an Extension
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Autodial and Speed Dial Numbers Automatic dialing is a feature that lets you store and dial frequently called numbers using one or two buttons. You can store numbers for speed dialing at any program - mable button that isnot now assigned as a line button or other featureby the system administrator or installer or at the keypad numbers. NOTE: The Federal Communications Commission (FCC) requires that when pro - gramming emergency numbers and(or) making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call; 2. Perform such activities in the off-peak hours, such as early morning or late evening. Outside numbers and feature codes are commonly referred to as autodial numbers when stored at the programmable button locations; however, they are referred to as personal speed dial numbers when stored at the 10 keypad number locations. To store an outside number or a feature code as an autodial or speed dial number, follow the display prompts and proceed as follows: 1.SELECT OPTIONS. 2.SELECT NEXTuntil ADIALand SDIALis displayed. 3.SELECT ADIALto choose autodial program- ming,OR SDIALto choose speed dial programming. 4.PRESSprogrammable button or keypad button to choose storage location. 46 LCD Speakerphone Station User’s Guide Programming GCA70-281 ADIALSDIALNEXT Choosing Mode Select Location PREV Selecting a Location
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5.SELECTline button to dial out on or pressINTERCOM. 6.DIALany number up to 16 digits long (include andif needed). NOTE: You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this). To store a pause, pressHOLD, then continue dialing. If your system is behind a host system that needs a hookflash to access a feature, pressTA Pto store a hookflash, then continue dialing. Also, you may need to erase the typed digits appearing in your display to correct them. If you do, select BKSP once for each digit to be removed. 7.SELECT SAVEto store number. 8.PRESSnext location buttonAND STOREnext number. 9.REPEATprevious step until all numbers are stored,OR PRESSSPEAKERto end. LCD Speakerphone Station User’s Guide 47 GCA70-281 Programming R Speed Dial and Autodial Programmable Locations SAVEBKSPPREV 918049782200 Entering a Number
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Feature Access Codes In addition to the system features which may be programmed using the interactive buttons (as described in the next section), several other features may be programmed by using their access codes. The feature codes are programmed like speed dial numbers and can occupy the same programmable buttons on your telephone. To store a system feature access code, 1.SELECT OPTIONS. 2.SELECT NEXTuntil ADIALand SDIALoptions appears. 3.SELECT SDIALOR ADIAL. 4.PRESSprogrammable buttonORdial pad but - ton (0–9) to choose storage location. 5.PRESSINTERCOM. 6.DIALaccess code associated with feature. NOTE: Access codes are listed in Appendix C, Feature Access Codes - DSU II Digital Expandable Systems found on page 75. 7.SELECT SAVEto store the number. 8.REPEATprevious steps until all numbers are stored,OR SELECT EXIT. 9.PRESSSPEAKERto end. As you program numbers, fill in the identification strips on your telephone. NOTE:The telephone system allows only one autodial number at a programmable button; however, you can store an autodial number or feature code at a second level of a location where aDSSis already stored; just repeat the programming procedure. 48 LCD Speakerphone Station User’s Guide Programming GCA70-281 Select Location PREV Choose a Location Enter Number PREV Dial the Access Code
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As you program numbers, fill in the identification strips on your telephone as well as these tables. Speed Dial Numbers, Features or DSS Locations (Programmable Buttons) 113 214 315 416 517 618 719 820 921 10 22 11 23 12 24 Personal Speed Dial Numbers (Keypad Buttons) 16 27 38 49 50 LCD Speakerphone Station User’s Guide 49 GCA70-281 Programming
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Feature Buttons If you find that you are using certain miscellaneous features often, access buttons may make operation easier. Account Code Button—allows you to enter an account code for call record purposes. Automatic Call-Back (Camp On) Button—arranges the system to ring your and another’s telephones as soon as their telephone becomes idle. Call Forward Button—provides one-button forwarding of all of your calls to another telephone. Call Park Orbit Button—places a call in a system hold for pick up. Do Not Disturb Button—prevents other telephones from ringing your telephone. Page Button—provides one-button access to paging. Privacy Button—releases privacy for current call. Saved Number Redial Button—redials saved last-dialed number. Voice-Announce Block Button—blocks voice announcements. Programming of the feature access buttons may require several selections involving many LCD screens. If an abbreviation used is not familiar to you, consult Appendix B, Display Abbreviations - DSU II Digital Expandable Systems on page 79. To create standard feature access buttons proceed as follows: 1.SELECT OPTIONS. 2.SELECT NEXTuntil FEATappears. 3.SELECT FEAT. 4.SELECT NEXTuntil desired feature choice is displayed. 5.SELECTone of the buttons below currently displayed selections to choose desired selection. 50 LCD Speakerphone Station User’s Guide Programming GCA70-281 Program Button DND PRIV NEXT Selecting a Feature
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6.RESPONDto any menu prompts associated with feature (such as designating a Zone for PAGE). 7.PRESSprogrammable button for storage location. 8.SELECT PREVOR NEXTuntil next feature choice is displayed or until EXITis displayed. 9.REPEATlast two steps until all feature buttons are programmed,OR SELECT EXITto end. To clear a DSS, speed dial, autodial or feature button assignment, 1.SELECT OPTIONS. 2.SELECT NEXTuntil FEATappears. 3.SELECT FEAT. 4.SELECT NEXTuntil CLEARis displayed. 5.SELECT CLEAR. 6.PRESSprogrammable button to clear. 7.SELECT EXITto end. LCD Speakerphone Station User’s Guide 51 GCA70-281 Programming Page ZONEALL PREV Responding to Selections Required for Paging
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Special Purpose Feature Buttons Response Message Button This program lets you set up a button to be used for making a non-verbal response to a SOHVA or an intercom call. The response appears in the display of the calling station. To assign a button for nonverbal response: 1.PRESSINTERCOMAND DIAL. 2.PRESSthe programmable button you want to use for message access. 3.DIAL . 4.DIALa message number ( through). NOTE: Programmed messages available for use are created by the system attendant and are listed in a table on page 43. 5.PRESSSPEAKERto end. Transfer Button This program lets you set up a button to be used for transferring to a third party. Most often, this feature is used for transferring calls you wish to retain to voice mail. To assign a “transfer to voice mail” button: 1.PRESSINTERCOMAND DIAL. 2.PRESSthe programmable button you want to use. 3.DIAL . 4.DIALextension number of voice mail. 5.PRESSSPEAKERto end. Subdued Off-Hook Voice Announce (SOHVA) Button You can program a button at your station that you may press to enable the delivery of a SOHVA call. 52 LCD Speakerphone Station User’s Guide Programming GCA70-281