Comdial Impact Dsu Ii Lcd Speakerphone Instructions Manual

							Making Calls
Making Outside Calls
You can manually dial a number over any telephone line you select. Or, if the
installer assigned a prime line or the idle line preference feature to your LCD
speakerphone, the system automatically selects a line for use when you lift the
handset.


To dial an outside number manually,
1.PRESSINTERCOM.
2.DIAL

ORother line button to select line (See
Line Groupsin the system specific Advanced
Features chapters for more information on
selecting an outside line).
3.LISTENfor dial tone.
4.DIALnumber.
5.LIFThandset if privacy is desired.
If your station has an assigned prime line, you will not have to select a line before
dialing outside your system.


To dial an outside number using your prime line,
1.PRESSSPEAKEROR LIFThandset if privacy is desired. Outside
line is automatically selected.
2.LISTENfor dial tone.
3.DIALnumber.
LCD Speakerphone Station User’s Guide 23
GCA70-281 Making Calls
3
Line 2
SAVE ARDL
Outside Dialing Display 
						

							Making Intercom Calls
There are two methods for making an intercom call. One causes the called telephone
to ring (tone-first). The other causes your voice to sound out at the called telephone
(voice-first). Your installer can set the system to deliver either tone-first or
voice-first calling.
NOTE: The following instructions assume a tone-first setting. You can change
a call to voice announce signaling for that call simply by pressing the
INTERCOMbutton again after dialing the extension number or by pressing the
DSS/BLFbutton again.


To manually cause the other telephone to
ring (tone calling),
1.PRESSINTERCOM.
2.DIALextension number (called telephone will
ring).


To tone call automatically,
1.PRESSDSS/BLFbutton (called telephone will ring).
NOTE: The following instructions assume a voice-first default setting. Any
user can change a call to a tone signaling for that call simply by pressing the
INTERCOMbutton again after dialing the extension number or by pressing the
DSS/BLFbutton again.


To voice announce manually,
1.PRESSINTERCOM.
2.DIALextension number.
3.SPEAKyour announcement.


To voice announce automatically,
1.PRESSDSS/BLFbutton.
2.SPEAKyour announcement.
24 LCD Speakerphone Station User’s Guide
Making Calls GCA70-281
J Doe
TRACK CAMP MSG
Calling J Doe
Wed 12 10:42
J Doe
Connected to J Doe 
						

							Automatic Dialing
This feature provides one- or two-button speed dialing using programmable buttons
at which you have previously stored numbers. There are two types of speed dial
numbers: (1) numbers that you store for your own use (personal speed dial numbers,
autodial numbers), and (2) numbers that the system attendant stores for everyone’s
use (system speed dial numbers).


To automatically dial an autodial number from one of the
programmable buttons on your station, choose one of the
following:
1.PRESSprogrammed autodial button (line selection is usually a part
of the stored speed dial number).
2.PRESSSHIFTANDprogrammed autodial button (to choose
number stored as second choice at that button).


To dial a personal speed dial number,
1. While on hook;DIALspeed dial number on dial pad(to).


To dial a system speed dial number,
1. While on hook,DIALANDsystem speed dial number.IFyour
system requires manual line selection,PRESSHOLDbefore the
speed dial numbers.
NOTE:If you manually choose a line for dialing, pressHOLDbefore using a speed
dial. If you place a call on hold prior to using your speed dial, pause several
seconds before you press the speed dial button; if you immediately press the
speed dial button, the system will choose the line that you have on hold to place
your speed dial call.
LCD Speakerphone Station User’s Guide 25
GCA70-281 Making Calls
R
Speed Dialing Options 
						

							Redialing
If the last number you have called is busy or is not answering, you have several
options for redialing. You can redial it once, initiate a repeated dialing of it, or save it
for later redialing using a programmed SAVED NUMBER REDIAL button.
Redial - Last-Dialed Number

To redial the last-dialed number,
1.PRESSSPEAKEROR HANG UPhandset to disconnect current
ringing or busy tone.
2.DIAL
.
3.LISTENfor ringing or busy tone over the telephone speaker.
Automatic Redialing

To redial the number once a minute for 10
minutes,
1.SELECT
ARDLOR PRESSprogrammed
AUTOMATIC REDIAL button. (See page 53 for
directions on programming an Automatic Redial
button.)
The number will be dialed once a minute for 10 minutes
(INTERCOM light flashes). Listen for ringing or busy tone
over the monitor speaker.
NOTE: You must pick up the handset once the call is connected, or the system will
disconnect the call after 30 seconds.


To cancel this automatic redial action,
1.LIFT AND REPLACEhandsetOR,USEthe telephone for
some other function.
The INTERCOM light then turns off and the phone returns to idle.
26 LCD Speakerphone Station User’s Guide
Making Calls GCA70-281
918045551212
ARDLSAVE
Automatic Redial Option 
						

							Redial Programming (Storing Numbers)
The system will save the first 16 digits of the last manually dialed number so that it
can be redialed later; however, subsequent dialing activity overwrites any number
the system has temporarily saved.


To permanently store a number you’ve just dialed,
1.SELECT
SAVE.


To dial the saved number,
1.PRESSHOLD.
2.PRESSprogrammed SAVE NUMBER REDIAL button. (See page
48 for instructions on programming a Save Number Redial button.)
Sending Subdued Off-Hook
Voice Announcements (SOHVA)
You can make a private voice announcement to another station that is off-hook and
busy on a call if the installer has arranged the system to provide this feature.


Make a SOHVA announcement using the SOHVA button as
follows:
1.MAKEintercom callAND HEARbusy tone. If
called station is on outside line, ring-back tone is
heard, but SOHVA is still available.
2.SELECT
SOHVAAND HEARseveral quick tone
bursts.
3.MAKEannouncement (busy tone means that
your SOHVA has been denied through system
programming or that the called party has blocked
your SOHVA).
4.WAITon line for reply (either verbal or LCD reply).
LCD Speakerphone Station User’s Guide 27
GCA70-281 Making Calls
J Doe Ext 321 Is Busy
SOHVA
CAMPNEXT
Making a SOHVA 
						

							Camping On Options
Busy or Idle Station, Automatic Callback
If the telephone you have called on the intercom line is busy or rings with no answer,
you can have the system ring your telephone when the called station becomes idle (if
it was busy) or when there is any activity initiated at that telephone (if it rang with no
answer before).


To camp on at a busy or no answer station,
1.MAKEintercom call.
NOTE: If you make a call in the voice-announce mode and receive no answer at the
called station, pressINTERCOMbefore selecting
CAMPbutton in order to
camp-on at that station.
2.SELECT
CAMP.
3. Your telephone immediately hangs up. When the
telephone you called becomes idle, your
telephone will ring with five short ring bursts.
4.PRESSINTERCOMwhen you hear the ring bursts.
The other telephone will start ringing.


To cancel automatic ringback,
1.PRESSINTERCOMAND DIAL.


To camp on at a station with a Do Not Disturb condition set,
1.MAKEintercom call.
2.SELECT
CAMP. A callback will occur when called station is no
longer set in the Do Not Disturb mode.
Busy Station, Wait For An Answer (Call Waiting)
If the telephone you have called is busy, you can send a call waiting tone to a busy
telephone and wait on the line for an answer.
28 LCD Speakerphone Station User’s Guide
Making Calls GCA70-281
J Doe Is Busy
SOHVA
CAMPNEXT
Selecting Camping 
						

							
To camp on when you hear a busy signal,
1.SELECT
NEXTuntil
CWAITappears.
2.SELECT
CWAIT.
3.WAITon line for reply.
4. Called party can place the current call on hold or
disconnect from the call to answer your
call-waiting tone, or choose to ignore your
call-waiting tone and continue current conversation.
LCD Speakerphone Station User’s Guide 29
GCA70-281 Making Calls
1234567890*#Your
Station
Idle
Station
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEFHOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXYMNO DEFBusy
Station
To Wait For
Callback...
...Select CAMP
and DisconnectTo Send Call
Waiting Tone...
...Select CWAIT
and Wait for ReplyTo Wait For
Callback...
...Select CAMP
and Disconnect
When idle,
your call
is connected.Busy station
hears tone
and may respond
or ignore.When any activity
occurs at station,
your call is
connected.
BUSY
NO ANSWER
Camping On Options
J Doe Is Busy
CWAIT
OVERMSG
Sending Call Waiting Signal 
						

							Notes
Making Calls GCA70-281
30 LCD Speakerphone Station User’s Guide 
						

							Advanced Call Handling
Waiting for a Line (Queuing)
If all the lines in a line group are busy, you can place your telephone in a queue to
await an idle line in the line group.


To queue for a line group,
1.PRESSINTERCOM.
2.DIALline group access code(9,81,82,83).
3.HEARbusy tone.
4.DIAL

and hang up.
5. When line group is free, your telephone sounds several short ring
bursts.
6.LIFTthe handset,LISTENfor dial toneAND MAKEcall.


To cancel line group queuing,
1.PRESSINTERCOM,DIAL
AND HANG UP.


To queue for a line that appears on your telephone,
1.PRESSHOLD.
2.PRESSline button of busy line.
3.HEARshort tone.
4. When the line is free, your telephone sounds five short ring bursts
telling you that you can use your line.
5.LIFThandset to answer. If you no longer need the line, ignore the
ring burst.
LCD Speakerphone Station User’s Guide 31
GCA70-281 Advanced Call Handling
4 
						

							Call Transferring
Screened Call Transfers
You can answer a call at your LCD speakerphone and transfer it to another
telephone. If you first identify the caller to the party receiving the transfer (giving
that user the opportunity to prepare for the call), you have made ascreened transfer.


To screen and transfer a call to another
telephone in the system,
1.ANSWERcall.
2.PRESSTRNS/CONF(call is automatically placed
on hold).
3.DIALextension number of telephone to receive
transfer,OR PRESSDSS/BLFbutton for that
extension.
4.ANNOUNCEcall when intercom party answers.
5.PRESSSPEAKERto disconnect (if in speakerphone mode),OR
HANG UP.
The intercom party then has the call (if he or she answered the
screened transfer with the handset). If you announce the
transfer over the speaker, the intercom party’s telephone will
ring with the transferred call after you hang up.


If the intercom party is busy, take one of the
following steps (if made available at your
telephone by installer programming):
1.SELECT
RECONto reconnect the call to your station.
2.SELECT
SOHVAto interrupt the call and tell the
intercom party that a call awaits.
3.SELECT
MSGto leave a message-waiting indica-
tion at the called station.
4.SELECT
CAMPto camp-on to that station.
5.SELECT
OVERto override the busy signal and
join the call in progress.
32 LCD Speakerphone Station User’s Guide
Advanced Call Handling GCA70-281
J Doe Is Busy
SOHVACAMP NEXT
Unable to Transfer
Push T/C To CONF
SPKR To Transfer
Selecting a Transfer
J Doe Is Busy
RECON
OVERMSG
More Transfer Options