Comdial Impact Dsu Ii Lcd Speakerphone Instructions Manual

							
If the intercom party does not answer their
telephone when ringing, take one of the
following steps:
1.SELECT
CAMPto camp-on to the station.
2.SELECT
MSGto leave a message-waiting indica
-
tion at the station.
Unscreened Call Transfers
You can answer a call at your LCD speakerphone and transfer it to another
telephone. If you transfer the call without first announcing it, you have made an
unscreened transfer.


To transfer an unscreened call to another system telephone,
1.ANSWERcall.
2.PRESSTRNS/CONF(call is automatically placed on hold).
3.DIALextension number of telephone to receive transfer,OR
PRESSDSS/BLFbutton for that extension.
4.PRESSSPEAKERto disconnect (if in speakerphone mode),OR
HANG UP. The transfer will ring at the called telephone.


If an unscreened transfer call is not
answered and recalls to your telephone,
you can take one of the following steps:
1.PRESSHOLDto place the call on hold at your
telephone.
2.SELECT
ANSto return to the call.
3.SELECT
SENDto retry the transfer.
LCD Speakerphone Station User’s Guide 33
GCA70-281 Advanced Call Handling
Recall Line 2
SEND
HOLDANS
Attempted Transfer of Line
2 To J Doe Is Recalling
J Doe
CAMP MSG TRACK
No Answer From J Doe 
						

							Conferencing
Creating a Conference Call
When your telephone is joined together with several other telephones on the same
call, the effect is called conferencing. You can make conference calls that involve up
to five parties, including you as the originating party, in any combination of outside
lines and intercom parties.
NOTE:When setting up a conference call with outside lines and internal tele
-
phones, you must call the outside lines first.


To set up a conference call that includes both outside lines
and intercom parties, outside lines alone, or intercom parties
alone,
1.MAKEfirst call.
2.PRESSTRNS/CONF(call is placed on hold
automatically).
3.MAKEnext call.
4.PRESSTRNS/CONFto establish conference.
5.REPEATthe last three procedures to add up to
two more parties, establishing a 5-party confer-
ence (including yourself).


To continue conversation on remaining line
after other outside lines have dropped out
of conference,
1.PRESSthe line button of the remaining party.


To retrieve a line from hold and bring that
party back into the conference,
1.PRESSTRNS/CONF.
2.PRESSline button.
3.PRESSTRNS/CONF.
34 LCD Speakerphone Station User’s Guide
Advanced Call Handling GCA70-281
Push T/C To CONF
SPKR To Transfer
Setting a Conference
Conference
J Doe J Smith
Active Conference 
						

							Unsupervised Conference Calls
If you are involved in a conference call with two outside lines, you can drop out of
this established conference call and leave the outside lines in the conference with
each other. This is known as an “unsupervised conference” call.


To drop out of a conference call between you and two outside
lines (creating an unsupervised conference),
1.DIALAND HANG UP(lines remain lighted/in use until one or
both outside parties disconnect).


To rejoin an unsupervised conference between two outside
lines,
1.PRESSone of the lighted buttons where conference is taking place.
LCD Speakerphone Station User’s Guide 35
GCA70-281 Advanced Call Handling
HOLD SHIFT
TA P1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEF
Managing a
Conference
Call
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEF
Other
Station
Other
StationYour
StationToAddaCaller
to a Conference...
ToRemoveaCaller
From A Conference...To D r o p O u t o f
A Conference...
... Press TRNS/CNF.
...Select Line Button
and Disconnect Line....Dial #.
Managing a Conference Call 
						

							Call Parking
You can place an outside call on hold in the system so that it can be answered from
any station even though it does not have a line appearance for the call. You accom
-
plish this by placing the call in one of nine park orbits, where the call remains until it
is answered.


To place an outside call on hold within the system where it
can be answered at any telephone in the system (parking a
call in orbit),
1. While on the call,PRESSINTERCOMAND DIAL.
2.DIALcode for park location (orbit) (
tofor orbit
1–9).
3.REMEMBERthe code for later useOR MAKE IT KNOWNto
those who need to know in order to retrieve the call.


To retrieve an outside call that was placed on hold in the
system (parked),
1. From any station,PRESSINTERCOMAND DIAL.
2.DIALcode for orbit 1–9 (
to).
Handling Park Recalls
When a parked call times out of the system, it will return to your telephone in the
form of a park recall.


To answer a park recall,
1.SELECT
ANS. The call will then connect to your station.
36 LCD Speakerphone Station User’s Guide
Advanced Call Handling GCA70-281 
						

							
To place a park recall on hold at your
station,
1.SELECT
HOLD. After the call remains on hold
for a period of time, it rings back to your telephone
as a hold recall.
LCD Speakerphone Station User’s Guide 37
GCA70-281 Advanced Call Handling
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9
#OPER PRSGHI
TUVJKL ABC
WXYMNO DEF
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9
#OPER PRSGHI
TUVJKL ABC
WXY MNO DEFHOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEF
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXYMNO DEF
CallerYour
Station
Other
StationsParking
Orbit
To Place Call
In a Parking Orbit...
To R e t r i e v e a
Parked Call From
Any Other Station...If the Parked Call
Is Not Answered
WithinaSetTime,
It Recalls To Your
Station
...DIAL and
Orbit Number
(91-99)

...DIAL # and
Orbit Number
(91-99)
Parking Calls
Recall Li
HOLD ANS
A Park Recall 
						

							Call Forwarding
Forwarding a Call
You can forward calls that normally ring at your telephone to another telephone for
answering. You can forward just your prime line and intercom calls or you can
forward all calls that ring at your telephone.


To forward your calls,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil
CFWDappears.
3.SELECT
CFWD.
4.SELECT
PERSfor prime line and intercom calls,
OR SELECT
ALLfor all calls.
5.SELECT
SETto enable call forwarding.
6.DIALextension number of telephone to receive
your forwarded calls.
7.PRESSSPEAKERto end. (Your telephone will
ring a short ring burst each time an intercom call is
forwarded to remind you that this is happening).


To cancel call forwarding,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil
CFWDappears.
3.SELECT
CFWD.
4.SELECT
PERSfor prime line and intercom calls,
OR SELECT
ALLfor all calls.
5.SELECT
CLEARto disable call forwarding.
6.PRESSSPEAKERto end.
Call Forward Outside System (CFOS)
The Call Forward Outside System (CFOS)* feature gives DSU II Digital Expand-
able Systems station users the ability to forward line calls to a remote location
outside the system. CFOS remains in effect in the event of a loss of power or a
system reset.
38 LCD Speakerphone Station User’s Guide
Advanced Call Handling GCA70-281
Call Forward
PERS ALLPREV
Selecting Call Forwarding
Call Forward
SET CLEARPREV
Call Forwarding Options
FWD to J Doe MON24 12:35
Call Forwarding Active 
						

							
To activate the CFOS feature,
1.PRESSINTERCOM	.
2.PRESSthe speed dial button programmed with the target number,
OR SELECTa lineAND DIALnumber (max 16 digits).
3.PRESSHOLDfor PauseOR PRESSTA Pfor Flash.
4.PRESSSPEAKERto end.
NOTE: CFOS must be initiated by installer programming.


To deactivate the CFOS feature,
1.PRESSINTERCOM	.
* Comdial has taken reasonable step in the design of all product features, including CFOS,
which protect against unauthorized or fraudulent access to, or use of, a system, or which pro-
tect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance
lines. However, no system is entirely invulnerable or immune from unauthorized or fraudu-
lent access or use, or unaccounted-for access or use, and therefore Comdial disclaims any
and all liability, and makes no warranty, express or implied, relating to unauthorized or
fraudulent access or use, or unaccounted-for access or use.
LCD Speakerphone Station User’s Guide 39
GCA70-281 Advanced Call Handling
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXYMNO DEF
CallerYour
StationInternal
Forward
Station
PERS
ALL
CFOS
Forward Only Your
Prime Line and
Intercom Calls
Forward All Calls
That RIng At Your
Station
Forward Calls
To a Location Outside
Your System
External
Forward
Station
Call Forwarding Options 
						

							Notes
Advanced Call Handling GCA70-281
40 LCD Speakerphone Station User’s Guide 
						

							Nonverbal Messaging
Station-To-Station Message Delivery
When you call another telephone and receive no answer, you may leave a reminder
that you have called. Do this by turning on the BLF light at the called telephone.
If your telephone is not stored as aDSS/BLFbutton at the called telephone, your
messaging call goes to the central message desk, if one is programmed. The central
message desk (usually the system attendant) takes your message and turns on the
message waiting light of the telephone that you originally called.


To turn on message light,
1.MAKEintercom callAND RECEIVEno answer.
2.DIAL
	(BLF light at called station flutters).


To turn off message light,
1.PRESSINTERCOM.
2.DIAL
	.
3.DIALextension number of telephone.DSS/BLFlight turns off.


If you are the recipient of a station-to-station message
reminder (a BLF light is fluttering), answer it as follows:
1.PRESSDSS/BLFbutton associated with lighted BLF light. Call is
made to associated station automatically.
LCD Speakerphone Station User’s Guide 41
GCA70-281 Nonverbal Messaging
5 
						

							Message Waiting Light and Messaging
If your telephone is designated as a central message desk by the system or has
message wait originate ability, you can turn on the message waiting light of any
other telephone.


To turn on the message waiting light at
another telephone when that station is
busy,
1.HEARthe busy toneAND REMAINon the
line.
2.SELECT
NEXT.
3.SELECT
MSG.
4.HANG UPhandset.


To turn on the message waiting light at another telephone
when that station rings with no answer,
1.SELECT
MSG.
2.HANG UPhandset.


To turn on the message waiting light at an idle telephone,
1.PRESSMESSAGE.(PRESSINTERCOMAND DIAL
for
models 8012S and 8024S).
2.DIALextension number of station to be alerted. The message
waiting light of called station will flash.


To turn off the message waiting light at a busy or idle station,
1.PRESSMESSAGE.(PRESSINTERCOMAND DIAL
for
models 8012S and 8024S).
2.DIALextension number of station that was alerted. The message
waiting light of called station will turn off.


To turn off the message waiting light during
message-delivering conversation,
1.PRESSINTERCOM.
42 LCD Speakerphone Station User’s Guide
Nonverbal Messaging GCA70-281
J Doe Is Busy
CWAIT
OVERMSG
Delivering a Message