Comdial Impact Dsu II Attendant Instructions Manual

							Other Features
Line Groups
Some systems have telephone lines arranged into line groups which may be
accessed for outside calling instead of selecting an individual line button. The
installer can use this feature to reserve certain lines for certain clusters of stations
for a tenant-service arrangement.


To access a system line group,
1.PRESSINTERCOM.
2. Dial desired line group access code:
Line Group Access Codes
Line Group Default Code
1

2	
3
4
3.LISTENfor outside dial tone.
4.DIALdesired number.
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7 
						

							Volume Control
Setting Current Volume Level
The volume control on your telephone is a multipurpose control you can use to
set the volume (loudness) of the ringer, the speaker, the handset, the headset, and
the group listening mode.


There are four ringer loudness levels
(plus an off position). Set these
levels as follows:
1. While your telephone is on-hook and idle,
PRESStheVOLUME UPORVOLUME
DOWNbutton once for each change in
loudness you desire. The ringer sounds
once for each change as an example of
the current setting.
NOTE: If you set the ringer to the
OFFposition, your telephone sounds a short
ring burst once for each call you receive at your station while the ringer is
off.


There are eight speaker loudness levels. Set these levels
for the current call as follows:
1. While on a call and in speakerphone mode,PRESStheVOLUME
UPORVOLUME DOWNbutton once for each change in loudness
that you desire.


There are at least eight handset loudness levels that you
can set for the current call as follows:
1. While on a call and in handset mode,PRESStheVOLUME UPOR
VOLUME DOWNbutton once for each change in loudness that you
desire.
NOTE: When the call ends, the system resets the loudness of all future calls to
the programmed (default) setting. For instructions in setting your
speakerphone’s default volume, seeDefault Volume Controlsection in the
system specific Advanced Features chapter.
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Impact SCS Volume Buttons 
						

							
There are at least eight eadset loudness levels that you can
set for the current call as follows:
1. While on a call and in headset mode,
PRESStheVOLUME UPORVOLUME
DOWNbutton once for each change in
loudness that you desire.


There are eight group listening
loudness levels. Set the level for the
current call as follows:
1. While on a call and in the group listening
mode,PRESSVOLUME UPORVOLUME
DOWNbutton once for each change in
loudness you desire.
Muting Your Speakerphone
By using theMUTEbutton, you can block transmission of your voice to the
distant party. You can do this whether you are using the handset or the speaker.


To mute your station,
1.PRESSMUTE(mute function and light turn on). You can still
hear the distant party, but he or she cannot hear you.


To speak to the distant party,
1.PRESSMUTEagain (mute function and light turn off).
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							Default Volume Control
When you change the loudness, that change remains in effect until you change it
again (referred to as default setting).


Set the speaker, headset, handset, or
group listening loudness for all
future calls using the following
steps:
1.PRESSINTERCOM.
2.CHOOSEspeaker, headset, handset, or
group listen mode to be affected.
3. While in that mode,PRESSVOLUME UP
ORVOLUME DOWNto adjust loudness.
4.DIAL


to hold the loudness at
the last setting for all future calls (until it
is changed again).
5.REPEATthis procedure in each mode until all default volume
levels have been properly set.
NOTE: You may adjust the volume of a call in any mode (over speaker, headset,
handset or group listen), at any time during the call, by pressingVOLUME UP
orVOLUME DOWN.When the call ends, the volume of all future calls is
reset to the programmed (default) setting.
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Impact Volume Buttons 
						

							Background Music
If the telephone system supplies background music, you can turn it on at your
LCD speakerphone while on-hook and idle. The system automatically turns
background music off during calls and voice announcements.


To turn the music on,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil the
MUSICoption appears.
3.SELECT
MUSIC.
4.SELECT
ON.
5.PRESSSPEAKERto end (the speaker light turns
on when background music is on).
6.ADJUSTmusic volume with the volume buttons.


To turn the music off,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil the
MUSICoption appears.
3.SELECT
MUSIC.
4.SELECT
OFF.
5.PRESSSPEAKERto end (the speaker light turns off when back-
ground music is off).
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Background Music
ON OFF< PREV
Setting Background Music 
						

							Do Not Disturb Condition
You can set your telephone to a do not disturb mode using the designated interac
-
tive or programmable button. The associated indicator turns on as an indication
of active DND and an appropriate message appears in the display of LCD
speakerphones. Under the DND condition, an outside call forwards to another
station according to the call forwarding feature. An intercom number call doesn’t
ring a DND station and the system sends a fast busy signal to the caller to distin
-
guish the DND condition from a standard busy line. No paging announcements
are received on the DND station. Even though your station is in the DND mode,
you can still make outgoing calls and access other features.


To enable DND, proceed as follows:
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil the
DNDoption appears.
3.SELECT
DND.
4.SELECT
ON.
5.SELECT
EXIT.
6.PRESSSPEAKERto end.


To disable the DND condition,
1.REPEATthe above procedure,BUT SELECT
OFFinstead of
ONat step 4.


To set a Do Not Disturb condition at your
telephone when a call rings at your
station,
1. Hear ringing and notice incoming call information in display.
2.PRESSprogrammed DO NOT DISTURB button. (See Feature
Buttons section on page 57 for programming instructions.)
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Do Not Disturb
ON OFF< PREV
Setting Do Not Disturb
Do Not Disturb MON24 12:35
Station With DND Set 
						

							Account Codes
If the installer has arranged your system for account code entry, your display may
prompt you to enter an account code after answering a call.


To enter account code on an incoming call,
1.IFavailable,PRESSprogrammed ACCOUNT CODE button (the
call in progress is not interrupted).
2.IFnot available, PRESSINTERCOMAND DIAL

(call
is automatically placed on hold).
3.DIALAccount Code. Your telephone automatically returns to the
call after you’ve dialed the complete account code.
If the installer has arranged your system for account code entry, your display may
prompt you to enter an account code before dialing. Depending upon how the
installer has programmed your system, these account codes may be
“forced”(mandatory) for dialing outside numbers.


To enter account code on an outgoing call,
1.DIALORother line button (the display will prompt for
“Account Code” if programmed to do so).
2.PRESSINTERCOM(call is automatically placed on hold) and
DIAL

OR PRESSprogrammed ACCOUNT CODE
button.
3.DIALAccount Code.
4.LISTENfor dial toneAND DIALnumber you are calling.
NOTE: See Feature Buttons section on page 57 for instructions on program-
ming a dedicated ACCOUNT CODE button.
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							Paging
Your system provides an all-call or a zone page feature that you access by dialing
special codes. This arrangement sounds your voice announcement through the
telephone speakers or through an external paging unit.
Your system installer can interface a dedicated paging port or a spare line port
with an external paging amplifier. You can then access the paging amplifier and
select specific zones for paging, if applicable, by dialing codes on your station.
The dedicated paging port does not support any “talk-back’ capability even if
such a feature is provided by the external equipment. Your system installer can
also arrange a line port for external paging interface. The system precedes an
announcement through the paging port with an alerting tone and installers can
choose between an intercom tone or a DTMF signaling tone for this paging alert
tone. They usually choose the intercom tone for a soft alert and choose the
DTMF tone for a loud alert.


If your system provides an external paging unit,
1.LIFThandset.
2.PRESSINTERCOMAND CHOOSEone of the following
options:
DIALextension number of station equipped and enabled
for paging (see programming section of this user’s guide),
or
PRESSpaging button assigned by the installer, or
DIALfor special paging port.
3.MAKEannouncement.
4.HANG UPto end.
All-call paging allows you to receive announcements through the station speaker
at once. The system can also send all-call paging to the paging port where it
applies it to the input of an external paging amplifier. Origination of announce-
ments must be via your station handset. The system installer enables your
station’s ability to receive and originate all-call paging at a station.
Zone paging allows groups of stations to receive announcements through the
station speakers. Your system installer can enable zone paging in up to four
different zones. Zone paging can also be received at the paging port where it can
be connected to the input of an external paging amplifier. Installer’s control the
ability of each station to originate and/or receive a page and the arrangement of
the paging into different zones.
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If your system provides all-call or zone paging,
1.LIFThandset.
2.PRESSINTERCOM.
3.DIAL

for all-call,OR DIAL,,or
for zone 1, 2, or 3.
4.MAKEannouncement.
5.STAYon line if awaiting a reply (known as Meet-Me page),OR
HANG UPto end.
You can dial a special code number in response to an all-call or zone page and be
connected to the paging party in a private conversation. All-call or zone paging is
provided to the stations through the station class of service programming.


To make a reply to a Meet-Me page,
1.LIFThandset of nearest telephone.
2.PRESSINTERCOM.
3.DIAL
.
4. Meet paging party on line.
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							Tracker Paging System
When installed with your system, the Tracker Paging System option allows you
to send call back and parked call messages to Tracker pagers assigned to station
extension numbers. Along with the parked call message, the system parks the
call in orbit for retrieval by the paged party. The type of message that the system
delivers (either alphanumeric or numeric-only) is dependent upon the Tracker
pager model in use at the station.
When outside callers call into a system that has both a Tracker Paging option and
a voice mail option installed, the system gives these callers the option of either
leaving a message or tracking the person that they are calling.
If you have a Tracker pager assigned to your personal intercom number, you can
receive messages that someone else sends you. The system automatically installs
the Tracker pager for your use; however, you can disable it when you do not wish
to receive paged messages and when you leave at the end of your day. Of course,
if you do disable your Tracker pager at the end of your day, be sure to enable it at
the beginning of your next day.


To enable a Tracker Pager at your station,
1.PRESSINTERCOM.
2.DIAL

.


To disable a Tracker Pager at your station,
1.PRESSINTERCOM.
2.DIAL
.


To send a call back message to someone’s Tracker Pager
after receiving a ring no answer,
1.MAKEan intercom call to someone and receive no answer.
2.PRESSprogrammed TRACK buttonOR DIAL
	.
3. After your station returns to idle* hang up handset or press
SPEAKERto end. The Tracker Pager system will transmit your
station extension number to called party’s Tracker Pager display.
(Some models will also display your station name if the system is
programmed to include station names.)
* If the Tracker paging system does not accept your actions, an error tone sounds at your telephone.
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